Bio
Teaching interests include programming languages and application development. Current research focuses on human-computer interaction and information visualization. More info at http://cis.bentley.edu/wlucas
Professional Links
Professional Memberships
ACM PresentAwards and Honors
2008, NSF Grant (PI): Design and Evaluation Methodologies for Enhancing ERP System Usability. NSF program: Software for Real-World Systems. Proposal number: 0819333. Amount funded: $400,000, 2008-2012.2003, Bentley College Enterprise Systems Research Grant with T. Babaian & H. Topi1999, Bentley College Innovation in Teaching AwardPublications
Journal Articles
Babaian, T., Xu, J., Lucas, W. T. (2018). ERP Prototype with Built-in Task and Process Support. European Journal of Information Systems, (27) 2 189-206. (Link)Lucas, W. T., Babaian, T. (2015). The Collaborative Critique: An Inspection Method for Expert Evaluation of User Interfaces. International Journal of Human-Computer Interaction (IJHCI), Taylor and Francis. Babaian, T., Lucas, W. T. (2013). Modeling Data for Enterprise Systems with Memories. Journal of Database Management, (24) 2 1-12. Stein, M., Lucas, W. T. (2011). ERP Usability Issues from the User and Expert Perspectives. Journal of Information Technology Case and Application Research, (13) 3Babaian, T., Lucas, W. T. (2006). Black-Box Testing in the Introductory Programming Course. Journal of Informatics Education Research. Babaian, T., Lucas, W. T., Topi, H. (2006). Improving ERP Usability Through User-System Collaboration. International Journal of Enterprise Information Systems, (2) 3 10-23. Topi, H., Lucas, W. T., Babaian, T. (2006). Using informal notes for sharing corporate technology know-how. European Journal of Information Systems, (15) 5 486-499. Topi, H., Lucas, W. T. (2005). Mix and Match: Combining Terms and Operators for Successful Web Searches. Information Processing & Management, (41) 4 801-817. Topi, H., Lucas, W. T. (2005). Searching the Web: Operator Assistance Required. Information Processing & Management, (41) 2 383-403. Lucas, W. T., Topi, H. (2004). Training for Web Search: Will it Get You in Shape?. Journal of the American Society for Information Science and Technology, (55) 13 1183-1198. Lucas, W. T., Topi, H. (2002). Form and Function: The Impact of Query Formation on Web Search Results. Journal of the American Society for Information Science and Technology, (53) 2 95-108. Lucas, W. T., Schiano, W. T., Crossett, K. (2001). The Present and Future of Internet Search. Communications of the AIS, (5) 8Cruz, I. F., Lucas, W. T. (1998). Automatic Generation of User-Defined Virtual Documents Using Query and Layout Templates. Theory and Practice of Object Systems, (4) 4 245-260.
Book Chapters
Lucas, W. T., Gordon, T. (2017). Supporting Visual Data Exploration via Interactive Constraints In Cabello E., Cardoso J., Ludwig A., Maciaszek L., van Sinderen M. , (Eds.) Communications in Computer and Information Science: Software Technologies. 132-152. Cham: Springer International Publishing (Link)Babaian, T., Lucas, W. T., Chircu, A. M., Power, N. (2017). Interactive Visualizations for Workspace Tasks,Lecture Notes in Business Information Processing book series (LNBIP), vol. 291, pp. 389-413 In , (Eds.) . SpringerLucas, W. T., Babaian, T., Topi, H. (2008). Applying Collaboration Theory for Improving ERP System-User Interaction In Angappa Gunasekaran, (Eds.) Techniques and Tools for the Design and Implementation of Enterprise Information Systems (Vol. 2). 1-21. Hershey, PA: Idea Group, Inc.Lucas, W. T., Shieber, S. (2008). Simple Language for Novel Visualizations of Information In Filipe, Joaquim, Shishkov, Boris, Helfert, Markus, (Eds.) Communications in Computer and Information Science: Software and Data Technologies. 33-45. Germany: Springer-Verlag Berlin Heidelberg (Link)Lucas, W. T. (2005). Introducing Java to the IT Master's Curriculum In Khosrow-Pour, Mehdi, (Eds.) Encyclopedia of Information Science and Technology. Hershey, PA: Idea Group ReferenceLucas, W. T., Topi, H. (2005). Learning and Training for Search In Amanda Spink; Charles Cole, (Eds.) New Directions in Cognitive Information Retrieval. 209-226. Berlin: SpringerLucas, W. T. (2003). Making Way for Java in an Information Technology Masters Program In McGill, Tanya, (Eds.) Current Issues in IT Education. 35-47. PA: IRM PressLucas, W. T. (2001). Search Engines, Relevancy, and the World Wide Web In Chin, Amita G, (Eds.) Text Databases and Document Management: Theory and Practice. 22-51. Hershey, PA: Idea Group Publishing
Conference Proceedings
Cooprider, J. G.Topi, H.Xu, J.Dias, M.Babaian, T.Lucas, W. T. (2010). A Collaboration Model for ERP User-System Interaction , (Hawaii International Conference on System Sciences (HICSS)) Topi, H.Babaian, T.Lucas, W. T. (2005). Informal Notes on Technology Use as a Mechanism for Knowledge Representation and Transfer , (The Sixth European Conference on Organizational Knowledge, Learning, and Capabilities) Topi, H.Lucas, W. T.Babaian, T. (2005). Identifying Usability Issues with an ERP Implementation , (International Conference on Enterprise Information Systems 2005)
Conference Papers
Lucas, W. T. (2020). Designing a Graduate Curriculum for Digital Innovation: A Competency-Based ApproachAIS, AMCIS. 10. Babaian, T., Lucas, W. T., Chircu, A. M. (2019). Mapping Data Associations in Enterprise SystemsSpringer, LNCS book series. volume 11491 254--268. (Link)Babaian, T., Zhang, R., Lucas, W. T. (2017). DTMi – a New Interface for Informed Navigation, HCI International 2017, Lecture Notes in Computer Science book series (LNCS,) vol. 10272, pp. 413-423,Springer, International Conference on Human-Computer Interaction, Lecture Notes in Computer Science book series , LNCS vol. 10272. 413-423. (Link)Babaian, T., Lucas, W. T., Chircu, A. M., Power, N. (2017). Extending an Association Map to Handle Large Data Sets, HCI International 2017, Lecture Notes in Computer Science book series (LNCS,) vol. 10273, pp. 3-21Springer, International Conference on Human Interface and the Management of Information,LNCS, v. 10273. 3-21. (Link)Lucas, W. T., Gordon, T. (2016). User Control of Force-Directed Layouts. In Proceedings of the 11th International Joint Conference on Software Technologies - Volume 1: ICSOFT-EA, pages 91-99., 11th International Joint Conference on Software Technologies. 91-99. Babaian, T., Lucas, W. T., Chircu, A. M., Power, N. (2016). Evaluating Interactive Visualizations for Supporting Navigation and Exploration in Enterprise Systems.In Proceedings of the 18th International Conference on Enterprise Information Systems - Volume 2: ICEIS, pages 368-377.Scitepress, 18th International Conference on Enterprise Information Systems . 368-377. Lucas, W. T. (2015). A Systematic Approach to Evolving the Curriculum in a Graduate IT ProgramEDSIG Conference on Information Systems and Computing Education. Babaian, T., Lucas, W. T., Li, M. (2015). Modernizing Exploration and Navigation in Enterprise Systems with Interactive Visualizations, HCI International 2015, Lecture Notes in Computer Science, vol. 9172, pages 23-33Springer, HCI International 2015, LNCS, 9172, . pages 23-33. Babaian, T., Xu, J., Lucas, W. T. (2014). Applying Design Principles for Enhancing Enterprise System UsabilityProceedings of the 9th International Joint Conference on Software Technologies (ICSOFT), SciTePress, ICSOFT -EA. 2014 162-169. Lucas, W. T. (2014). An Interactive Approach to Constraint-Based VisualizationsInformation and Knowledge Design and Evaluation - Proceedings of the 16th International Conference on Human-Computer Interaction (HCII), Lecture Notes in Computer Science (LNCS), Springer International Publishing, Lecture Notes in Computer Science. 54-63. (Link)Babaian, T., Lucas, W. T., Xu, J. (2014). Task and Process Support in ERP SystemsAdvancing the Impact of Design Science: Moving from Theory to Practice - 9th International Conference, DESRIST Proceedings, Lecture Notes in Computer Science (LNCS), Springer, 8463. 443-447. Babaian, T., Lucas, W. T. (2013). Composing Interface Demonstrations Automatically from Usage LogsSpringer-Verlag, 141. 376-392. Lucas, W. T., Xu, J., Babaian, T. (2013). Visualizing ERP Usage Logs in Real Time, Proceedings of the 15th International Conference on Enterprise Information Systems (ICEIS'13). Babaian, T., Lucas, W. T. (2012). Leveraging Usage History to Support Enterprise System Users, Proceedings of the 14th International Conference on Enterprise Information Systems (ICEIS'12), SciTePress, v.3, pp. 35-44. Babaian, T., Lucas, W. T., Stein, M. (2012). Evaluating the Collaborative Critique MethodACM SIGCHI, Proceedings of 2012 ACM annual conference on Human Factors in Computing Systems (CHI-2012), pp. 2137-2146, ACM, 2012.. Lucas, W. T., Babaian, T. (2012). Implementing Design Principles for Collaborative ERP Systems, Proceedings of the 7th International Conference on Design Science Research in Information Systems: Advances in Theory and Practice (DESRIST'12), LNCS 7286 (pp. 88-107). Berlin: Springer-Verlag. Stein, M., Lucas, W. T. (2010). Evaluating the Usability of ERP Systems: What Can Critical Incidents Tell Us?Association of Information Systems (AIS), Pre-ICIS 2010 Workshop on Enterprise Systems Research in MIS. Babaian, T., Lucas, W. T., Xu, J., Topi, H. (2010). Usability through System-User Collaboration: Deriving Design Principles for Greater ERP Usability, 5th International Conference on Design Science Research in Information Systems and Technology . Babaian, T., Lucas, W. T., Xu, J., Topi, H. (2010). Usability through System-User Collaboration: Deriving Design Principles for Greater ERP UsabilitySpringer, Lecture Series in Computer Science, 6105. 394-409. (Link)Lucas, W. T., Babaian, T., Cooprider, J. G., Topi, H., Xu, J. (2010). Applying Human-Computer Collaboration for Improving ERP Usability: Extended Abstract, Proceedings of the 2010 International Symposium on Collaborative Technologies and Systems (CTS 2010). Lucas, W. T., Babaian, T. (2009). Reasoning for Intelligent System - User Interactions with ERP Systems, IJCAI 2009 Workshop on Intelligence and Interaction. Babaian, T., Lucas, W. T. (2008). A Reasoned Approach to Error Handling, 10th International Conference on Enterprise Information Systems. Babaian, T., Lucas, W. T., Topi, H. (2007). A Data-driven Design for Deriving Usability Metrics, International Conference on Software and Data Technologies (ICSOFT-2007). Babaian, T., Lucas, W. T., Topi, H. (2007). Visualizing the process: A graph-based approach toenhancing system-user knowledge sharing, ICEIS-2007. Babaian, T., Lucas, W. T., Topi, H. (2006). Improving ERP System Usability by Employing Theory Of Collaboration (Presented by Heikki Topi). Babaian, T., Lucas, W. T., Topi, H. (2006). Making Memories: Applying User Input Logs to Interface Design and Evaluation, Conference on Human Factors in Computing Systems (CHI).
Presentations
Lucas, W., Xu, J. (2019). “Woman Seeking Work: Putting Your Best Food Fofward in the Job Search Process” Presented at the AnitaB.org Grace Hopper Celebration (GHC) Orlando, FL Lucas, W. T. (2019). “Applying Lessons Learned to Fostering Inclusion” Presented at the ACM CHI Conference CHInclusion: Working toward a more inclusive HCI community Glasgow, Scotland Lucas, W., Garfield, M. (2018). “Is Another Degree Right for You? ” Presented at the AnitaB.org Grace Hopper Celebration (GHC) Houston, TX Babaian, T., Zhang, R., Lucas, W. T. (2017). “DTMi – A New Interface for Informed Navigation” Presented at theHCII 2017 Vancouver, Canada Best, D., Lucas, W. T., Foster, P. (2017). Presented at the Center for Women and Business and the Faculty Research Council Diversity in Tech: Addressing the Talent Pipeline and Workplace Culture Bentley University Brown, V., Bandaru, P., Lucas, W. T., Pickle, K., Tyrrell, S., Boisvert, D. (2017). Presented at the National Center for Women & Information Technology (NCWIT) NCWIT Aspirations in Computing Celebration Bentley University Lucas, W. T., Gordon, T. (2016). “User Control of Force-Directed Layouts” Presented at theICSOFT 2016 Lisbon, Portugal Babaian, T., Lucas, W. T., Chircu, A. M., Power, N. (2016). “Evaluating Interactive Visualizations for Supporting Navigation and Exploration in Enterprise Systems” Presented at the International Conference on Enterprise Information Systems (ICEIS) Rome, Italy Lucas, W. T. (2015). “A Systematic Approach to Evolving the Curriculum in a Graduate IT Program” Presented at the Information Systems & Computing Academic Professionals (ISCAP) EDSIG Conference on Information Systems and Computing Education Wilmington, NC Babaian, T., Lucas, W. T., Li, M. (2015). “Modernizing Exploration and Navigation in Enterprise Systems with Interactive Visualizations. ” Presented at theHCI International 2015 Los Angeles Lucas, W. T. (2014). “An Interactive Approach to Constraint-Based Visualizations” Presented at the16th International Conference on Human-Computer Interaction (HCII'14) Crete, Greece Lucas, W. T., Xu, J., Babaian, T. (2013). “Visualizing ERP Usage Logs in Real Time” Presented at the15th International Conference on Enterprise Information Systems (ICEIS'13) Angers, France Babaian, T., Lucas, W. T. (2013). “Collaborative Critique – A New Usability Evaluation Method for Assessing Human-Computer Collaboration” Presented at theUser Experience Professional Association (UXPA ‘13) - Refereed Tutorial Washington, DC Xu, J., Lucas, W. T., Babaian, T. (2012). “Visualizing Business Processes for Providing ERP Task Support” Presented at the7th Pre-ICIS Conference on Enterprise Systems in MIS Orlando, FL Babaian, T., Lucas, W. T. (2012). “Leveraging Usage History to Support Enterprise System Users” Presented at theProceedings of the 14th International Conference on Enterprise Information Systems (ICEIS'12), SciTePress, v.3, pp. 35-44Lucas, W. T., Babaian, T. (2012). “Implementing Design Principles for Collaborative ERP Systems” Presented at the7th International Conference on Design Science Research in Information Systems: Advances in Theory and Practice (DESRIST'12) Las Vegas, NV Babaian, T., Lucas, W. T., Stein, M. (2012). “Evaluating the Collaborative Critique Method” Presented at the ACM SIGCHI Proceedings of 2012 ACM annual conference on Human Factors in Computing Systems (CHI-2012), pp. 2137-2146, ACM, 2012. Austin, TX Cooprider, J. G., Topi, H., Xu, J., Dias, M., Babaian, T., Lucas, W. T. (2010). “A Collaboration Model for ERP User-System Interaction” Presented at theHawaii International Conference on System Sciences (HICSS) Koloa, Kauai, Hawaii Stein, M., Lucas, W. T. (2010). “Evaluating the Usability of ERP Systems: What Can Critical Incidents Tell Us?” Presented at the Association of Information Systems (AIS) Pre-ICIS 2010 Workshop on Enterprise Systems Research in MIS Saint Louis, Missouri Babaian, T., Lucas, W. T., Xu, J., Topi, H. (2010). “Usability through System-User Collaboration: Deriving Design Principles for Greater ERP Usability” Presented at the5th International Conference on Design Science Research in Information Systems and Technology St. Gallen, Switzerland Lucas, W. T., Babaian, T., Cooprider, J. G., Topi, H., Xu, J. (2010). “Applying Human-Computer Collaboration for Improving ERP Usability: Extended Abstract” Presented at the Proceedings of the 2010 International Symposium on Collaborative Technologies and Systems (CTS 2010) Lombard, IL Lucas, W. T., Babaian, T. (2009). “Reasoning for Intelligent System - User Interactions with ERP Systems” Presented at theIJCAI 2009 Workshop on Intelligence and Interaction Pasadena, CA Babaian, T., Lucas, W. T. (2008). “A Reasoned Approach to Error Handling: Position Paper on Work-in-Progress” Presented at the10th International Conference on Enterprise Information Systems Barcelona, Spain Babaian, T., Lucas, W. T., Topi, H. (2007). “Using a Process Graph to Improve System-User Knowledge Sharing” Presented at the1st ACM Symposium on Computer-Human Interaction for Management of Information Technology Cambridge, MA Shieber, S., Lucas, W. T. (2007). “A Language for Specifying Informational Graphics from First Principles” Presented at the2nd International Conference on Software and Data Technologies Barcelona, Spain Babaian, T., Lucas, W. T., Topi, H. (2007). “Visualizing the Process: A Graph-based Approach to Enhancing System-User Knowledge Sharing” Presented at the9th International Conference on Enterprise Information Systems Funchal, Portugal Lucas, W. T. (2007). “An Information Visualization Language” Babaian, T., Lucas, W. T., Topi, H. (2007). “Visualizing the process: A graph-based approach toenhancing system-user knowledge sharing” Presented at theICEIS-2007 Portugal Lucas, W. T., Babaian, T., Topi, H. (2007). “Improving ERP Usability through User-System Collaboration” Babaian, T., Lucas, W. T., Topi, H. (2007). “A Data-driven Design for Deriving Usability Metrics” Presented at theInternational Conference on Software and Data Technologies (ICSOFT-2007) Barcelona, Spain Babaian, T., Lucas, W. T., Topi, H. (2006). “Making Memories: Applying User Input Logs to Interface Design and Evaluation” Presented at theConference on Human Factors in Computing Systems (CHI) Montreal, Canada Babaian, T., Lucas, W. T., Topi, H. (2006). “Improving ERP System Usability by Employing Theory Of Collaboration (Presented by Heikki Topi)” Babaian, T., Lucas, W. T. (2005). “Developing Testing Skills in an Introductory Programming Class” Presented at the20th International Conference on Informatics Education & Research Las Vegas, NV Topi, H., Babaian, T., Lucas, W. T. (2005). “Informal Notes on Technology Use as a Mechanism for Knowledge Representation and Transfer” Presented at theThe Sixth European Conference on Organizational Knowledge, Learning, and Capabilities Boston, MA Topi, H., Lucas, W. T., Babaian, T. (2005). “Identifying Usability Issues with an ERP Implementation” Presented at theInternational Conference on Enterprise Information Systems 2005 Miami, FL Lucas, W. T., Babaian, T., Topi, H. (2004). “Enhancing ERP Usability” Presented at the2004 IRMA International Conference New Orleans, LA Babaian, T., Lucas, W. T., Topi, H. (2004). “Collaborating to Enhance ERP Usability” Presented at the6th International Conference on Enterprise Information Systems Porto, Portugal Lucas, W. T., Topi, H., Babaian, T. (2004). “Collaborating to Improve ERP Usability” Topi, H., Babaian, T., Lucas, W. T. (2004). “Enterprise Systems Usability” Lucas, W. T., Topi, H., Babaian, T. (2004). “Identifying ERP Usability Issues” Lucas, W. T., Topi, H. (2004). “Anxiously Seeking Answers: How Attitude Affects Search Performance” Presented at theIEEE International Conference on Information Technology: Coding and Computing Las Vegas, NV Topi, H., Lucas, W. T., Jain, A. (2003). “All the WISER: A Web-Based Infrastructure for SearchResearch” Presented at theAnnual Meeting of the Decision Sciences Institute Washington, D.C., USA Lucas, W. T., Topi, H. (2003). “Need Help? The Effects of Training on Web Searches” Presented at theIEEE International Conference on Information Technology: Coding and Computing Las Vegas, NV Lucas, W. T. (2002). “Transitioning to Java in the IT Curriculum” Presented at the13th International Conference of the Information Resources Management Association Seattle, WA Topi, H., Lucas, W. T. (2002). “Simple OR Assisted Search: A Boolean Dilemma” Presented at the33rd Annual Meeting of the Decision Sciences Institute San Diego, CA, USA Lucas, W. T., Schiano, W. T., Topi, H. (2002). “Web search in IS research” Lucas, W. T., Frydenberg, M. E. (2000). “Enhanced Learning with Personalized Course Pages” Presented at the11th International Conference of the Information Resources Management Association Anchorage, AK Lucas, W. T. (2000). “The Noise Factor: Irrelevant Search Results on the World Wide Web” Presented at the11th International Conference of the Information Resources Management Association Anchorage, AK Lucas, W. T., Schiano, W. T. (2000). “Being There: Search Engine Positioning on the World Wide Web” Presented at theWorld Conference on the WWW and Internet San Antonio, TX Lucas, W. T. (1999). “A Model-Based Approach to Facilitating Searches on the World Wide Web” Presented at theProceedings of the Northeast Decision Sciences Institute Newport, RI Cruz, I. F., Lucas, W. T. (1999). “A Customizable Layout-Driven Approach to Querying Digital Libraries” Presented at theSPIE Multimedia Computing and Networking San Jose, CA Cruz, I. F., Lucas, W. T. (1997). “A Visual Approach to Multimedia Querying and Presentation” Presented at the5th ACM International Multimedia Conference Seattle, WA Cruz, I. F., Averbuch, M., Lucas, W. T., Radzyminski, M., Zhang, K. (1997). “Delaunay: a Database Visualization System” Presented at theACM SIGMOD International Conference on Management of Data Tucson, AZ Cruz, I. F., Lucas, W. T. (1997). “DelaunayMM: a Visual Framework for Multimedia Presentation” Presented at theIEEE Symposium on Visual Languages Capri, Italy Service
Department Service
Graduate Curriculum Development 2018 - 2018Graduate Curriculum Development 2018 - 2018MSIT Program Director 2013 - 2018Committee Chair for CIS Department Research and Scholarly Activities Committee 2006 - 2018Graduate Curriculum Development 2017 - 2017Undergraduate Curriculum Development 2017 - 2017Mentor (Student) for MSIT Orientation 2013 - 2017Mentor (Student) for ELMBA Orientation 2014 - 2017Undergraduate Curriculum Development 2016 - 2016Mentor (Student) for Bentley Graduate Information Technology Management Association (GITMA) 2013 - 2015CIS Department Chair Review Committee 2013 - 2013Committee Member for Admissions and marketing 2011 - 2012University Service
Academic Integrity 2012 - 2012Committee Member for Bentley Academic IT Task Force 2011 - 2012Primary Supervisor of PhD student 2009 - 2011Professional Service
Vice Chair for BostonCHI 2018 - PresentNational Center for Women & IT 2013 - PresentEditorial Review Board Member for Journal of Computer Information Systems (JCIS) 2012 - PresentReviewer, Conference Paper for CHIRA 2019: International Conference on Computer-Human Interaction Research and Applications 2019 - 2019Reviewer, Conference Paper for ICEIS 2019: International Conference on Enterprise Information Systems 2019 - 2019Invited Lecture/Presentation for ACM SIGCHI 2019 - chapter meeting 2019 - 2019Committee Member for GHC 2018: Grace Hopper Celebration 2018 - 2018International Program Committee for ICEIS 2018: International Conference on Enterprise Information Systems 2018 - 2018Reviewer, Conference Paper for CHIRA 2017: International Conference on Computer-Human Interaction Research and Applications 2017 - 2017Session Chair, Visualization Methods, Techniques, and Applications for HCII 2017: International Conference on Human-Computer Interaction 2017 - 2017International Program Committee for ICEIS 2018: International Conference on Enterprise Information Systems 2017 - 2017International Program Committee for ICEIS: International Conference on Enterprise Information Systems 2016 - 2016Session Chair, Software Engineering Methods and Techniques and Software Project Management for ICSOFT_EA: 11th International Conference on Software Engineering and Applications 2016 - 2016Reviewer, Journal Article for Journal of Strategic Information Systems (JSIS) 2016 - 2016Reviewer, Conference Paper for EDSIG 2015: Conference on Information Systems and Computing Education 2015 - 2015International Program Committee for ICEIS 2015: International Conference on Enterprise Information Systems 2015 - 2015Advisory Committee for COLLA 2014: International Conference on Advanced Collaborative Networks, Systems and Applications 2014 - 2014Reviewer, Journal Article for Enterprise Information Systems (EIS) 2014 - 2014Session Chair, Visualization methods and techniques for HCII 2014: 16th International Conference on Human-Computer Interaction 2014 - 2014Reviewer, Conference Paper for HICSS-48: Hawaii International Conference on System Sciences 2014 - 2014International Program Committee for ICEIS 2014: International Conference on Enterprise Information Systems 2014 - 2014Reviewer, Conference Paper for ICIS: International Conference on Information Systems, IS Curriculum and Education Track 2014 - 2014Reviewer, Journal Article for International Journal of Information Management (IJIM) 2014 - 2014Reviewer, Journal Article for Journal of Computer Information Systems (JCIS) 2014 - 2014International Program Committee for TAProViz 2014: International Workshop on Theory and Applications of Process Visualization 2014 - 2014Minitrack co-chair for AMCIS 2013: Americas Conference on Information Systems 2013 - 2013Reviewer, Conference Paper for AMCIS 2013: Americas Conference on Information Systems 2013 - 2013Advisory Committee for COLLA 2013: International Conference on Advanced Collaborative Networks, Systems and Applications 2013 - 2013International Program Committee for CTS 2013: International Symposium on Collaborative Technologies and Systems 2013 - 2013International Program Committee for ICEIS 2014: International Conference on Enterprise Information Systems 2013 - 2013International Program Committee for TAProViz 2013: International Workshop on Theory and Applications of Process Visualization 2013 - 2013Reviewer, Journal Article for AJBM (African Journal of Business Management) 2012 - 2012Reviewer, Conference Paper for CHI 2012: CM SIGCHI Conference on Human Factors in Computing Systems 2012 - 2012Reviewer, Conference Paper for COLLA 2012: Second International Conference on Advanced Collaborative Networks, Systems and Applications 2012 - 2012Technical program committee member and reviewer for CTS 2012: International Symposium on Collaborative Technologies and Systems 2012 - 2012Committee Member for GHC 2012: Grace Hopper Celebration 2012 - 2012Reviewer, Conference Paper for HICSS-46: Hawaii International Conference on System Sciences 2012 - 2012Editor (Associate), Conference for ICIS: International Conference on Information Systems, IS Curriculum and Education Track 2012 - 2012Program committee member and reviewer (3 papers) for 2011 Symposium on Computer-Human Interaction for Management of Information Technology (CHIMIT) - 2011Technical program committee member and reviewer (3 papers) for 2011 International Symposium on Collaborative Technologies and Systems (CTS) 2011 - 2011Reviewer, Journal Article for Journal of Information Management 2011 - 2011Reviewer, Journal Article for Journal of Information Systems 2011 - 2011Program committee member, reviewed 5 papers for 2010 Symposium on Computer-Human Interaction for Management of Information Technology (CHIMIT10) 2010 - 2010Panels co-chair, session chair, and technical program committee member for 2010 Internation Symposium on Collaborative Technologies and Systems (CTS 2010) 2010 - 2010