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Tamara Babaian

Teaching Interests

Machine Learning; NLP and its applications; Computer Programming and Languages;
Database theory, design and implementation;
Analysis of Algorithms

Research Interests

Intelligent and Collaborative Information Systems; Business applications of Machine Learning; Health AI ; AI Ethics; FinTech; Human-Computer Interaction

Bio

Research interests include: Intelligent Systems, HealthCare AI, FinTech, Human-Computer Collaborative Problem Solving. On the web: http://cis.bentley.edu/tbabaian

Professional Memberships

  • Association for Advancement of Artificial Intelligence 2000-01-01 - Present
  • Association of Computing Machinery 2000-01-01 - Present

    • Awards and Honors

  • NSF Award #0819333 "Software for Real Life Systems" program within Computing and Communications Foundations. Title: "Design and Evaluation Methodologies for Enhancing ERP System Usability", Amount: $400,000; 2008-2011, NSF

    • Scholarly Contributions and Creative Productions

    Journal Articles

  • Xu, J., Babaian, T. (2026). Perspectives of Healthcare Professionals on Using AI and Algorithmic Bias. Communications in Computer and Information Science (Forthcoming)
  • Babaian, T., Xu, J. (2024). Entity recognition from colloquial text. Decision Support Systems, (179)
  • Babaian, T., Xu, J. (2024). Entity recognition from colloquial text. Decision Support Systems, (179) Issue (Link)
  • Xu, J., Babaian, T. (2021). Artificial Intelligence in Business Curriculum: The Pedagogy and Learning Outcomes. International Journal of Management Education, (19) 3
  • Babaian, T., Xu, J., Lucas, W. T. (2018). ERP Prototype with Built-in Task and Process Support. European Journal of Information Systems, (27) 2 189-206. (Link)
  • Babaian, T., Xu, J., Lucas, W. (2018). ERP prototype with built-in task and process support. European Journal of Information Systems, (27) Issue 2 (Link)
  • Lucas, W. T., Babaian, T. (2015). The Collaborative Critique: An Inspection Method for Expert Evaluation of User Interfaces. International Journal of Human-Computer Interaction (IJHCI), Taylor and Francis
  • Lucas, W., Babaian, T. (2015). The Collaborative Critique: An Inspection Method for Expert Evaluation of User Interfaces. International Journal of Human-Computer Interaction, (31) Issue 11 (Link)
  • Babaian, T., Lucas, W. T. (2013). Modeling Data for Enterprise Systems with Memories. Journal of Database Management, (24) 2 12-Jan.
  • Babaian, T., Schmolze, J. G. (2009). Practical Reasoning about Knowledge States for Open World Planning with Sensing. Journal of Applied and Non-Classical Logics, (19) 1 Jul-41.
  • Babaian, T., Lucas, W. T. (2006). Black-Box Testing in the Introductory Programming Course. Journal of Informatics Education Research
  • Babaian, T., Schmolze, J. G. (2006). Efficient Open World Reasoning for Planning. Logical Methods in Computer Science, (2) 3 Jan-39. (Link)
  • Babaian, T., Lucas, W. T., Topi, H. (2006). Improving ERP Usability Through User-System Collaboration. International Journal of Enterprise Information Systems, (2) 3 23-Oct.
  • Topi, H., Lucas, W. T., Babaian, T. (2006). Using informal notes for sharing corporate technology know-how. European Journal of Information Systems, (15) 5 486-499.
  • Carlin, A., Schmolze, J. G., Babaian, T. (2005). Graphplan Based Conformant Planning with Limited Quantification. Research on Computing Science: Advances in Artificial Intelligence Theory, (16) 65-75. (Link)
  • Babaian, T. (2003). Knowledge-Based Personalization. Idea Group Inc

    • Book Chapters

  • Babaian, T., Lucas, W. T., Chircu, A. M., Power, N. (2017). Interactive Visualizations for Workspace Tasks,Lecture Notes in Business Information Processing book series (LNBIP), vol. 291, pp. 389-413 . Springer
  • Lucas, W. T., Babaian, T., Topi, H. (2008). Applying Collaboration Theory for Improving ERP System-User Interaction Techniques and Tools for the Design and Implementation of Enterprise Information Systems (Vol. 2). Hershey, PA: Idea Group, Inc.
  • Babaian, T. (2005). Reasoning about User Preferences . Hershey, PA: Idea Group Reference
  • Babaian, T. (2005). Reasoning About User Preferences . IGI Global (Link)
  • Babaian, T. (2003). Knowledge-Based Personalization . IGI Global (Link)

    • Conference Proceedings

  • Xu, J., Babaian, T. (2025). “Algorithmic Bias from the Perspectives of Healthcare Professionals”
  • Babaian, T., Xu, J. (2024). “NLP in Healthcare: Developing Interactive Integrated Collaborative Assistants”
  • Xu, J., Babaian, T. (2022). “Investigating Generalizability of BERT Models for Symptom Recognition” Proceedings of the 32nd Workshop on Information Technologies and Systems (WITS) Copenhagen
  • Xu, J., Babaian, T. (2022). “Investigating Symptom Recognition in Colloquial Patient Narratives” Proceedings of the 16th International Conference on Design Science Research in Information Systems (DESRIST) St. Petersburg, FL
  • Babaian, T., Boeri, M., Ligure, G. (2019). “Supporting Life History Research with Interactive Visualizations”
  • Babaian, T., Lucas, W., Chircu, A. (2019). “Mapping Data Associations in Enterprise Systems”
  • Babaian, T., Lucas, W., Chircu, A., Power, N. (2017). “Extending an association map to handle large data sets”
  • Babaian, T., Lucas, W., Chircu, A., Power, N. (2017). “Interactive visualizations for workplace tasks”
  • Babaian, T., Zhang, R., Lucas, W. (2017). “DTMi – A new interface for informed navigation”
  • Babaian, T., Lucas, W., Chircu, A., Power, N. (2016). “Evaluating interactive visualizations for supporting navigation and exploration in enterprise systems”
  • Babaian, T., Lucas, W., Li, M. (2015). “Modernizing exploration and navigation in enterprise systems with interactive visualizations”
  • Babaian, T., Xu, J., Lucas, W. (2014). “Applying design principles for enhancing enterprise system usability”
  • Babaian, T., Lucas, W., Xu, J. (2014). “Task and process support in ERP systems”
  • Babaian, T., Lucas, W. (2013). “Composing interface demonstrations automatically from usage logs”
  • Lucas, W., Xu, J., Babaian, T. (2013). “Visualizing ERP usage logs in real time”
  • Babaian, T., Lucas, W., Oja, M. (2012). “Evaluating the Collaborative Critique method”
  • Lucas, W., Babaian, T. (2012). “Implementing design principles for collaborative ERP systems”
  • Babaian, T., Lucas, W. (2012). “Leveraging usage history to support enterprise system users”
  • Cooprider, J. G., Topi, H., Xu, J., Dias, M., Babaian, T., Lucas, W. T. (2010). “A Collaboration Model for ERP User-System Interaction”
  • Lucas, W., Babaian, T., Cooprider, J., Topi, H., Xu, J. (2010). “Applying human-computer collaboration for improving ERP usability”
  • Babaian, T., Lucas, W., Xu, J., Topi, H. (2010). “Usability through system-user collaboration: Deriving design principles for greater ERP usability”
  • Babaian, T., Lucas, W., Topi, H. (2007). “Visualizing the process : A graph-based approach to enhancing system-user knowledge sharing”
  • Babaian, T. (2006). “Putting Automated Reasoning to Work in a Collaborative System”
  • Babaian, T., Lucas, W., Topi, H. (2006). “Making memories: Applying user input logs to interface design and evaluation”
  • Topi, H., Babaian, T., Lucas, W. T. (2005). “Informal Notes on Technology Use as a Mechanism for Knowledge Representation and Transfer”
  • Topi, H., Lucas, W. T., Babaian, T. (2005). “Identifying Usability Issues with an ERP Implementation”
  • Babaian, T., Lucas, W. (2005). “Developing testing skills in an introductory programming class”
  • Babaian, T., Lucas, W., Topi, H. (2004). “Collaborating to improve ERP usability”
  • Babaian, T., Grosz, B. G., Shieber, S. M. (2002). “A Writer's Collaborative Assistant”
  • Babaian, T., Grosz, B., Shieber, S. (2002). “A writer's collaborative assistant”
  • Babaian, T. (2002). “Learning User Preferences by Satisfying Knowledge Goals”
  • Babaian, T., Schmölze, J. (2000). “PSIPLAN: Open World Planning with ψ-forms”
  • Babaian, T. (1964). “Exploring Design Principles for Speech-to-Visualization Data Entry Interfaces” HCII International

    • Digital and Electronic Media, Social Media, Blogs, Podcasts

  • Babaian, T., Schiano, B. T. 2020. "Energize Your Online Course with Group Work"

    • Other Scholarly Work

  • Babaian, T. (2023). Exploring Design Principles for Speech-to-Visualization Data Entry Interfaces. Springer, Cham, (HCI International 2023 Posters. HCII 2023. CCIS,volume 1834) (Link).

    • Presentations

  • Babaian, T. (2024). “Creating Synthetic Patient Documents for UI Prototyping using ChatGPT” Presented at the ACM CHI CSCW-2024 Workshop on Challenges and Opportunities of LLM-Based Synthetic Personae and Data in HCI San Jose, Costa Rica
  • Babaian, T., Xu, J. (2023). “Entity Recognition from Colloquial Texts” Presented at the Bentley CIS Dept the IS Research @ Bentley seminar series Online
  • Mondal, M., Jin, Z., Babaian, T., Page, X. W., Ur, B. (2019). “Using Long-Lived Facebook Accounts to Understand Implicit Norms of Consent in Contextual Integrity” Presented at the Contextual Integrity Symposium Berkeley, CA
  • Babaian, T. (2018). “Human-computer collaboration in future workplace” Presented at the Bentley University Bentley Inauguration Week Symposium, Panel on How Artificial Intelligence and Technology are Changing the Future of Work Bentley University
  • Babaian, T. (2018). “Visualizations for Workplace Systems.” Presented at the Bentley Data Innovation Network (BDIN) Forth Annual Workshop Bentley Universtity
  • Babaian, T. (2018). “A Call for Collaborative CS+ IS HCI Studies” Presented at the ACM SIGCHI CHI 2018 WORKSHOP ON BRIDGING HCI Montreal, Canada
  • Babaian, T. (2017). “Advancing the State of Workplace Software” Presented at the Bentley University Annual Bentley University Research Colloquium, "Future of Work"
  • Babaian, T., Zhang, R., Lucas, W. T. (2017). “DTMi ‚Äì A New Interface for Informed Navigation” Presented at the HCII 2017 Vancouver, Canada
  • Babaian, T. (2017). “Visualizations for Real-life Systems” Presented at the BDIN BDIN Third Annual Workshop Bentley University
  • Babaian, T. (2016). “Improving Human-Computer Collaboration” Presented at the Bentley IPM/CIS/IDCC Research Brown Bag Bentley
  • Babaian, T., Lucas, W. T., Chircu, A. M., Power, N. (2016). “Evaluating Interactive Visualizations for Supporting Navigation and Exploration in Enterprise Systems” Presented at the International Conference on Enterprise Information Systems (ICEIS) Rome, Italy
  • Babaian, T., Lucas, W. T., Li, M. (2015). “Modernizing Exploration and Navigation in Enterprise Systems with Interactive Visualizations.” Presented at the HCI International 2015 Los Angeles
  • Babaian, T. (2014). “Task and Process Support in ERP Systems.” Presented at the DESRIST Design Research (DESRIST) Miami, Florida
  • Babaian, T. (2013). “Privacy and Digital Identity Management in Ubiquitous Computing” Presented at the Bentley University First Annual Bentley University Research Colloquium, ‚ÄúResponsible Innovation,‚Äù
  • Lucas, W. T., Xu, J., Babaian, T. (2013). “Visualizing ERP Usage Logs in Real Time” Presented at the 15th International Conference on Enterprise Information Systems (ICEIS'13) Angers, France
  • Babaian, T., Lucas, W. T. (2013). “Collaborative Critique ‚Äì A New Usability Evaluation Method for Assessing Human-Computer Collaboration” Presented at the User Experience Professional Association (UXPA ‚Äò13) - Refereed Tutorial Washington, DC
  • Xu, J., Lucas, W. T., Babaian, T. (2012). “Visualizing Business Processes for Providing ERP Task Support” Presented at the 7th Pre-ICIS Conference on Enterprise Systems in MIS Orlando, FL
  • Babaian, T., Lucas, W. T. (2012). “Leveraging Usage History to Support Enterprise System Users” Presented at the Proceedings of the 14th International Conference on Enterprise Information Systems (ICEIS'12), SciTePress, v.3, pp. 35-44
  • Lucas, W. T., Babaian, T. (2012). “Implementing Design Principles for Collaborative ERP Systems” Presented at the 7th International Conference on Design Science Research in Information Systems: Advances in Theory and Practice (DESRIST'12) Las Vegas, NV
  • Babaian, T., Lucas, W. T., Stein, M. (2012). “Evaluating the Collaborative Critique Method” Presented at the ACM SIGCHI Proceedings of 2012 ACM annual conference on Human Factors in Computing Systems (CHI-2012), pp. 2137-2146, ACM, 2012. Austin, TX
  • Cooprider, J. G., Topi, H., Xu, J., Dias, M., Babaian, T., Lucas, W. T. (2010). “A Collaboration Model for ERP User-System Interaction” Presented at the Hawaii International Conference on System Sciences (HICSS) Koloa, Kauai, Hawaii
  • Babaian, T., Lucas, W. T., Xu, J., Topi, H. (2010). “Usability through System-User Collaboration: Deriving Design Principles for Greater ERP Usability” Presented at the 5th International Conference on Design Science Research in Information Systems and Technology St. Gallen, Switzerland
  • Lucas, W. T., Babaian, T., Cooprider, J. G., Topi, H., Xu, J. (2010). “Applying Human-Computer Collaboration for Improving ERP Usability: Extended Abstract” Presented at the Proceedings of the 2010 International Symposium on Collaborative Technologies and Systems (CTS 2010) Lombard, IL
  • Lucas, W. T., Babaian, T. (2009). “Reasoning for Intelligent System - User Interactions with ERP Systems” Presented at the IJCAI 2009 Workshop on Intelligence and Interaction Pasadena, CA
  • Babaian, T., Lucas, W. T. (2008). “A Reasoned Approach to Error Handling: Position Paper on Work-in-Progress” Presented at the 10th International Conference on Enterprise Information Systems Barcelona, Spain
  • Babaian, T., Lucas, W. T., Topi, H. (2007). “Using a Process Graph to Improve System-User Knowledge Sharing” Presented at the 1st ACM Symposium on Computer-Human Interaction for Management of Information Technology Cambridge, MA
  • Babaian, T., Lucas, W. T., Topi, H. (2007). “Visualizing the Process: A Graph-based Approach to Enhancing System-User Knowledge Sharing” Presented at the 9th International Conference on Enterprise Information Systems Funchal, Portugal
  • Babaian, T., Lucas, W. T., Topi, H. (2007). “Visualizing the process: A graph-based approach toenhancing system-user knowledge sharing” Presented at the ICEIS-2007 Portugal
  • Lucas, W. T., Babaian, T., Topi, H. (2007). “Improving ERP Usability through User-System Collaboration”
  • Babaian, T., Lucas, W. T., Topi, H. (2007). “A Data-driven Design for Deriving Usability Metrics” Presented at the International Conference on Software and Data Technologies (ICSOFT-2007) Barcelona, Spain
  • Babaian, T., Lucas, W. T., Topi, H. (2006). “Making Memories: Applying User Input Logs to Interface Design and Evaluation” Presented at the Conference on Human Factors in Computing Systems (CHI) Montreal, Canada
  • Babaian, T., Lucas, W. T., Topi, H. (2006). “Improving ERP System Usability by Employing Theory Of Collaboration (Presented by Heikki Topi)”
  • Babaian, T. (2006). “Putting Automated Reasoning to Work in a Collaborative System”
  • Babaian, T., Lucas, W. T. (2005). “Developing Testing Skills in an Introductory Programming Class” Presented at the 20th International Conference on Informatics Education & Research Las Vegas, NV
  • Babaian, T. (2005). “Hypothetical Planning” Presented at the IJCAI 2005 Workshop on Planning and Learning in A Priori Unknown or Dynamic Domains Edinbugh, Scotland
  • Topi, H., Babaian, T., Lucas, W. T. (2005). “Informal Notes on Technology Use as a Mechanism for Knowledge Representation and Transfer” Presented at the The Sixth European Conference on Organizational Knowledge, Learning, and Capabilities Boston, MA
  • Topi, H., Lucas, W. T., Babaian, T. (2005). “Identifying Usability Issues with an ERP Implementation” Presented at the International Conference on Enterprise Information Systems 2005 Miami, FL
  • Lucas, W. T., Babaian, T., Topi, H. (2004). “Enhancing ERP Usability” Presented at the 2004 IRMA International Conference New Orleans, LA
  • Babaian, T., Lucas, W. T., Topi, H. (2004). “Collaborating to Enhance ERP Usability” Presented at the 6th International Conference on Enterprise Information Systems Porto, Portugal
  • Lucas, W. T., Topi, H., Babaian, T. (2004). “Collaborating to Improve ERP Usability”
  • Topi, H., Babaian, T., Lucas, W. T. (2004). “Enterprise Systems Usability”
  • Lucas, W. T., Topi, H., Babaian, T. (2004). “Identifying ERP Usability Issues”
  • Babaian, T., Grosz, B. G., Shieber, S. M. (2003). “Writer's Aid: Using a Planner in a Collaborative Interface” Presented at the International Joint Conference on Artificial Intelligence (IJCAI'03) Acapulco, Mexico
  • Babaian, T. (2002). “Learning User Preferences By Satisfying Knowledge Goals” Presented at the AAAI Fall 2002 Symposium on Personalized Agents Falmouth, MA
  • Babaian, T. (2002). “Personalization via Knowledge Preconditions” Presented at the IRMA Seattle, WA
  • Babaian, T., Schmolze, J. G. (2000). “PSIPLAN: Open World Planning with psi-forms” Presented at the 5-th International Conference on Artificial Intelligence Planning and Scheduling (AIPS'00) Breckenridge, CO, USA
  • Babaian, T., Schmolze, J. G. (1999). “PSIPOP-Planning with Sensing over Partially Closed Worlds” Presented at the AAAI Spring Symposium on Search Techniques for Problem Solving under Uncertainty and Incomplete Info CA
  • Babaian, T., Schmolze, J. G. (1999). “PSIPLAN-Planning with Psi-forms over Partially Closed Worlds” Presented at the European Conference of Planning Durham, UK

    • Service

    Service: Department

  • Attendee, Meeting for Fall Open House 2025-10-05 - 2025-10-05
  • Committee Member for FinTech MS Program Committee, CIS 2024-01-01 - 2024-05-31
  • for Undergraduate FinTech Program CIS advisor 2023-09-01 - 2024-05-31
  • Committee Member for CIS Advisory Board Committee 2023-05-01 - 2024-05-31
  • Committee Member for CIS Faculty Search Committee 2022-10-01 - 2022-12-31
  • Committee Member for CIS Department P&T Committee 2022-01-01 - 2022-12-31
  • Committee Chair for CIS Faculty Search Committee 2020-12-01 - 2021-04-30
  • Committee Member for Faculty Affairs Committee (FAC) 2020-08-01 - 2021-05-31
  • Committee Chair for CIS Department P&T Committee 2019-09-01 - 2020-06-30
  • Task Force Member for CIS Department 2019-10-01 - 2019-10-31
  • Task Force Member for MSIT Revision Committee 2017-05-01 - 2017-12-31
  • Committee Member for CIS Schedule Committee 2015-10-01 - 2022-12-31
  • for CIS Department 2014-01-01 - 2016-12-31
  • Committee Member for CIS Department Research Committee 2010-01-01 - Present

    • Service: Public

  • Mentor for Winchester High School CS Club 2015-01-01 - 2015-12-31

    • Service: Professional

  • Committee Member for Armenian Society of Fellows (ASOF) HERA committee 2024-05-01 - 2024-12-31
  • Editor (Associate), Conference for ICIS 2024-05-01 - 2024-06-30

    • Service: University

  • Student Organization Advisor for Bentley Armenian Student Club 2023-01-01 - 2023-12-31
  • Task Force Member for Bentley Entrepreneurship Council 2022-08-01 - Present
  • Committee Member for Promotion and Tenure 2021-09-01 - 2023-05-31
  • Committee Member for Faculty Affairs Committee 2020-09-01 - 2021-05-31
  • Committee Member for Nominations Committee 2019-01-01 - 2020-06-30
  • Senator from CIS for Faculty Senate 2018-09-01 - 2020-06-30
  • Senator from CIS for Faculty Senate 2019-01-01 - 2019-12-31
  • Senator from CIS for Faculty Senate 2018-09-01 - 2018-12-31
  • Steering Committee member for Bentley Data Innovation Network 2017-07-01 - 2019-07-31
  • Represented Bentley Technology-related programs at the Conference for Grace Hopper Celebration of Women in Tech Participant 2016-10-19 - 2016-10-21
  • PI for RealViz research network 2015-12-01 - 2019-07-31
  • Committee Member for Teaching and Scholarly Awards Committee 2016-07-01 - 2018-06-30
  • Committee Member for Faculty Affairs Committee 2016-01-01 - 2016-07-31
  • Committee Member for Faculty Affairs Committee 2015-07-01 - 2015-12-31
  • Committee Chair for Faculty Affairs Committee 2015-01-01 - 2015-07-31