Bio
Sarah educates at the intersection of technology, design, and the humanities. Sarah is an award-winning designer and the principal and founder of Black Pepper, a design and strategy consultancy. Sarah and her team have designed and usability tested cross-platform responsive sites, product suites, and mobile apps for B2B and B2C customers in healthcare, financial services, and not-for-profit orgs with a focus on data-driven design and designing for dignity.
Professional Links
Professional Memberships
American Institute of Graphic Arts 2017 - PresentUser Experience Professionals Association 2006 - PresentMITX Awards 2009 - 2014Awards and Honors
2012, Finalist: Best Website or App in Education, MITX Awards2009, Finalist: Best Website or App in Games and Entertainment, MITX Awards2008, Finalist: Best Website or App in Technology, MITX Awards2008, Six Most Promising Travel Innovations, Travel Innovation Summit2007, Adobe Site of the Day, Adobe Systems2007, Communication Arts Site of the Week, Communication Arts Publications
Journal Articles
Pagliaccio, S. (2022). Diversity, Equity, and Inclusion (DEI): Inclusive Design Plus Accessibility. UXPA Magazine. 22.3 (Link)Pagliaccio, S. (2021). The State of UX Design Education, Part 3: The Future of Design Education. UXMatters. (Link)Pagliaccio, S. (2021). The State of UX Design Education, Part 2: Graduate Degree and Certificate Programs. UXMatters. (Link)Pagliaccio, S. (2021). The State of UX Design Education, Part 1: Undergraduate Degree Programs. UXMatters. (Link)Pagliaccio, S. (2021). Understanding Gender and Racial Bias in AI, Part 4. UXMatters. (Link)Pagliaccio, S. (2021). Understanding Gender and Racial Bias in AI, Part 3. UXMatters. (Link)Pagliaccio, S. (2020). Understanding Gender and Racial Bias in AI, Part 2. UXMatters. (Link)Pagliaccio, S. (2020). Understanding Gender and Racial Bias in AI, Part 1. UXMatters. (Link)
Book Reviews
Pagliaccio, S. (2022). [Review of the book Global Social Media Design ]. UXPA Magazine. 22.1 (Link)Pagliaccio, S. (2020). [Review of the book Jobs to Be Done Playbook ]. UXPA Magazine. 20.3 (Link)Pagliaccio, S. (). [Review of the book Conversations with Things: UX Design for Chat and Voice ]. UXPA Magazine. 23.1
Presentations
Pagliaccio, S. (2023). “Infographics: Designing with data and storytelling with numbers” Presented at the Integrated Climate Sciences Division at the U.S. Environmental Protection Agency Professional development Online workshop Pagliaccio, S. (2022). “Understanding Racial And Gender Bias In AI And How To Avoid It In Your Designs and Design Research” Presented at the Boston Digital Professional development Online workshop Pagliaccio, S. (2021). “Understanding the changing role of the designer as a force for good in a racially and gender-biased, AI-powered world” Presented at the Holon Institute of Technology, Israel DesAIgn International Online Conference: The Impact of artificial Intelligence (AI) on Contemporary Design Online conference Pagliaccio, S. (2021). “Understanding Racial And Gender Bias In AI And How To Avoid It In Your Designs And Design Education” Presented at the Florida Atlantic University AIGA Design Incubation Colloquium 7.3 Online conference Pagliaccio, S. (2020). “Harnessing Data Analytics + AI to Improve UX: Updated to include gender and racial bias” Presented at the In-house Agency Forum (IHAF) Skills-building Webinar Series Online webinar Pagliaccio, S. (2019). “Harnessing Data Analytics + AI to Improve UX” Presented at the In-house Agency Forum (IHAF) Annual Conference Cambridge, MA Pagliaccio, S. (2018). “Design Education” Presented at the DePaul University College of Computing and Digital Media AIGA Design Incubation Colloquium 5.1 Chicago, IL Pagliaccio, S. (2018). “What can machine learning contribute to empathy in design? How to build a journey map using big data and text sentiment analysis” Presented at the DePaul University College of Computing and Digital Media AIGA Design Incubation Colloquium 5.1 Chicago, IL Service
Department Service
Course Coordinator for ICDD Internship Program 2023 - PresentProfessional Service
Technical consultant for KEXP 2021 - PresentEditor (Associate), Journal for UXPA International: UXPA Magazine 2020 - PresentReviewer, Conference Paper for UXPA Boston: Annual Conference 2018 - PresentReviewer, Conference Paper for AIGA Annual Design Conference 2018 - 2020