Marco Marabelli

  • Associate Professor, Information and Process Management
  • Chair Elect, Academy of Management (CTO division),
  • Fellow of the Hoffman Center for Business Ethics,
  • Chair, Faculty Evaluation Procedures Committee (FEPC),
  • PhD (management), Cattolica University of Milan
  • PhD Cattolica U.

Teaching Interests

Business process management and information systems. IT, communication, and social networks.

Research Interests

knowledge management and innovation; implications of big data;knowledge mobilization and coordination in healthcare and adoption of EMR/EHR; social media and social networks

Bio

I am an associate professor of Information and Process Management at Bentley University where I currently teach grad courses on business analytics and a PhD class on information systems theories. My research, interdisciplinary in nature, focuses on how work practices are affected by (and affect) the design, development, deployment and use of mainstream and emerging technologies, with a focus on their responsible use and underlying ethical implications. I employ ethnographic methods for analyzing phenomena, which I study locally and contextually while attempting to generalize my findings at the theory level. I take a practice perspective and am interested in how localized practices can be conceptualized and theorized, and how they can inform organizing and organizations, networks and societies more broadly. In the past few years I’ve been deeply involved in research concerning the relations between algorithmic-based information technologies and people’s everyday practices at work and in private life; and how design or more or less unintended uses of these technologies end up privileging some at the expense of others. I am currently engaged in three main projects: 1) I am exploring ways in which racial and gender discriminations due to biased automated systems can be mitigated by "ethical design" of algorithms and human-supervised processes. 2) I am investigating problems associated with D&I in scientific fields and how technologies can mitigate such issues, for instance by offering online/hybrid participation in academic life, with a specific focus on emerging economies and low HDI countries. 3) I am studying data management and governance in healthcare at the country and local level, implications for AI research, ethical threats and potential benefits associated with the study of COVID spreads, vaccination hesitancy and development of automatic systems to diagnose and cure diseases. I am a member of the Association for Information Systems and the chair elect of the Communication, (digital) Technology and Organization (CTO) division of the Academy of Management.

Professional Links

Professional Memberships

  • Academy of Management
  • Association for Information Systems
  • Awards and Honors

  • 2018, Best paper proceedings award, Academy of Management (Organization, Communication and Information Systems Division)
  • 2017, Best paper proceedings award, Academy of Management (Organization and Management Theory Division)
  • 2016, Best paper proceedings award, Academy of Management (Organization, Communication and Information Systems Division)
  • 2014, Best paper award, to the article 'Managing knowledge in large-scale virtual projects: a community-based approach', International Journal of Managing Projects in Business.
  • 2012, Student Research Award 2013, National Biomedical Research Foundation - Bentley University, Valente Center
  • 2010, Best reviewer, the Journal of Strategic Information Systems, Elsevier
  • 2009, PhD Doctoral Consortium, Academy of Management (OCIS division)
  • 2009, PhD Doctoral Consortium, ECIS
  • 2009, PhD Doctoral Consortium, OLKC
  • Publications

    Journal Articles


  • Marabelli, M., Newell, S., Handunge, V. (2021). The Lifecycle of Algorithmic Decision-Making Systems: Organizational Choices and Ethical Challenges. Journal of Strategic Information Systems, (30) 1-15.
  • Marabelli, M., Vaast, E., Li, J. (2021). Preventing the digital scars of COVID. European Journal of Information Systems, (30) 2 176-192.
  • Marabelli, M., Vaast, E. (2020). Unveiling the relevance of academic research: A practice-based view. Information and Organization, (30) 3 1-15.
  • Wiener, M. S., Saunders, C., Marabelli, M. (2020). Big-Data Business Models: A Critical Literature Review and Multi-Perspective Research Framework. Journal of Information Technology, (35) 1 66–91.
  • Murungi, D. M., Wiener, M. S., Marabelli, M. (2019). Control and Emotions: Understanding the Dynamics of Controllee Behaviours in a Health Care Information Systems Project. Information Systems Journal, (29) 5 1058-1082. (Link)
  • Marabelli, M., Newell, S. (2019). Absorptive Capacity and Enterprise Systems Implementation: The Role of Prior-Related Knowledge. DATA-BASE for Advances in Information Systems, (50) 2 111-131.
  • Cram, W. A., Marabelli, M. (2018). Have Your Cake and Eat it Too? Simultaneously Pursuing the Knowledge Sharing Benefits of Agile and Traditional Development Approaches.. Information & Management, (55) 3 322-339.
  • Marabelli, M., Hansen, S., Newell, S., Frigerio, C. (2017). The Light and Dark Side of the Black Box: Sensor-Based Technology in the Automotive Industry. Communication of the AIS, (40) 16 351-374.
  • Marabelli, M., Galliers, R. D. (2017). A Reflection on Information Systems Strategizing: The Role of Power and Everyday Practices. Information Systems Journal. 27(3) 347-366. (Link)
  • Marabelli, M., Newell, S., Gogan, J. L. (2016). Pilot-Testing a Pediatric Complex Care Coordination Service. Journal of Information Technology - Teaching Cases, (6) 1 45-55.
  • D'Andreta, D., Marabelli, M., Newell, S., Scarbrough, H., Swan, J. (2016). "Dominant Cognitive Frames and the Innovative Power of Social Networks". Organization Studies, (37) 3 293-321.
  • Newell, S., Marabelli, M. (2015). Strategic Opportunities (and Challenges) of Algorithmic Decision-making: A Call For Action on the Long-term Societal Effects of 'Datification'. Journal of Strategic Information Systems, (24) 1 3-14.
  • Marabelli, M., Newell, S. M. (2014). Knowing, Power and Materiality: A Critical Review and Reconceptualization of Absorptive Capacity. International Journal of Management Reviews, (16) 4 479-499.
  • Marabelli, M., Newell, S. M., Krantz, C., Swan, J. (2014). Knowledge Sharing and Healthcare Coordination: The Role of Creation and Use Brokers. Health Systems, (3) 3 185–198.
  • Scarbrough, H., D'Andreta, D., Evans, S., Marabelli, M., Newell, S., Powell, J., Swan, J. (2014). Networked innovation in the health sector: comparative qualitative study of the role of Collaborations for Leadership in Applied Health Research and Care in translating research into practice. Health Service Delivery Research Journal, (2) 13
  • Marabelli, M., Newell, S. M., Zang, Y. (2013). Managing the Outsourcing of Information Security Processes: The "Cloud" Solution. International Journal of Parallel and Cloud Computing, (2) 1 24-31.
  • Marabelli, M., Rajola, F., Frigerio, C., Newell, S. M. (2013). Managing Knowledge in Large-scale Virtual Projects: A Community-based Approach. International Journal of Managing Projects in Business, (6) 2 310-331. (Winner article: "Outstanding Paper of 2013" Award, IJMPiB).
  • Marabelli, M., Frigerio, C., Rajola, F. (2012). Ambidexterity in Service Organizations: Reference Models from the Banking Industry. Industry & Innovation. Vol. 19 no 2, pp. 109-126.
  • Marabelli, M., Newell, S. M. (2012). Knowledge Risks In Organizational Networks: The Practice Perspective. Journal of Strategic Information Systems, (21) 1 18-30.
  • Marabelli, M., Rajola, F. (2008). IT Capabilities and Organizational Change: Digging Deeper into the Banking Industry. Lecture Notes in Business Information Processes, Springer, Vol 4. pp. 123-141.

    Books


  • Newell, S., Morton, J., Marabelli, M., Galliers, R. D. (2020). Managing Digital Innovation: A Knowledge Perspective. 978-1-137-43429-6 296. London: MacMillan

  • Book Chapters


  • Newell, S., Marabelli, M. (2017). Datification in Action: Diffusion and Consequences of Algorithmic Decision-Making In Galliers R. D. and Stein, M. K., (Eds.) The Routledge Companion to Management Information Systems. London and New York: Routledge
  • Marabelli, M., Newell, S. (2017). Innovation In Healthcare Settings: The Power Of Everyday Practices In Galliers R. D. and Stein, M. K., (Eds.) The Routledge Companion to Management Information Systems. London and New York: Routledge
  • Marabelli, M., Galliers, R. D. (2017). Information systems strategising: The role of ambidextrous capabilities in shaping power relations In Galliers R. D. and Stein, M. K., (Eds.) The Routledge Companion to Management Information Systems. London and New York: Routledge
  • Newell, S., Marabelli, M. (2016). Knowledge Mobilization in Healthcare Networks: The Power of Everyday Practices In Mobilizing Knowledge in Healthcare: Challenges for Management and Organization, edited by Jacky Swan, Davide Nicolini, and Sue Newell, (Eds.) . Oxford University Press
  • Newell, S. M., Marabelli, M. (2014). Knowledge Management In A. B. Tucker, (Eds.) Information Systems and Information Technology, Computer Science Handbook,. Chapman and Hall
  • Chircu, A. M., Marabelli, M. (2013). Contributions (Business Processes) in Chapter 2 Organizational Strategy, Competitive Advantage, and Information Systems In R. Kelly Rainer, Brad Prince, and Casey G. Cegielski, (Eds.) Introduction to Information Systems: Supporting and Transforming Business. 5thHoboken, NJ: Wiley, 2014
  • Marabelli, M., Chircu, A. M. (2013). Contributions (Enterprise Resource Planning), Chapter 10 Information Systems within the Organization In R. Kelly Rainer, Brad Prince, and Casey G. Cegielski, (Eds.) Introduction to Information Systems: Supporting and Transforming Business. 5thHoboken, NJ: Wiley, 2014
  • Marabelli, M., Newell, S. M. (2010). The Post Implementation Phase of a Large-Scale Integrative IT Project In , (Eds.) Enterprise Information Systems and Implementing IT Infrastructures: Challenges and Issues. 180-194. IGI, Hershey, PA, USA

  • Conference Proceedings


  • Li, J.Marabelli, M. (2021). AI Controlling AI? A Potentially Dystopian View of Automatic Systems AMCIS. Forthcoming.
  • Murungi, D. M.Wiener, M. S.Marabelli, M. (2018). Project Control and Emotions: Understanding the Dynamics of Controlee Resistance Behaviors Academy of Management Meeting (Best Paper Proceedings).
  • Page, X. W.Marabelli, M. (2018). Orientations that Drive Social Media Behavior: Is There Such Thing as Too Social? Proceedings of the Pre-ICIS SIGHCI Workshop.
  • Simeonova, B.Morton, J.Wilson, A.Marabelli, M.Galliers, R. D. (2018). Aligning Practices in a Pluralistic Healthcare Context using a Performance Improvement System Proceedings of the 39th International Conference on Information Systems (ICIS).
  • Morton, J.Wilson, A.Galliers, R. D.Marabelli, M. (2017). Open Strategy and IT: A review and research agenda EGOS (European Group of Organizational Studies).
  • Marabelli, M.Newell, S.Vaast, E. (2017). Boundary Objects Survival Over Time: Insights from the Field of Healthcare Coordination Academy of Management Meeting (best paper proceedings).
  • Page, X. W.Marabelli, M. (2017). Changes in Social Media Behavior During Life Periods of Uncertainty AAAI, (Proceedings of the Eleventh International Conference on Weblogs and Social Media)
  • Marabelli, M.Markus, M. (2017). Researching Big Data Research: Ethical Implications for IS Scholars Americas Conference of Information Systems (AMCIS).
  • Murungi, D. M.Wiener, M. S.Marabelli, M. (2017). Ups and Downs in Information Systems Projects – The Dynamic Interplay Between Control Activities and Emotions Proceedings of the 38th International Conference on Information Systems (ICIS).
  • Page, X. W.Marabelli, M.Tarafdar, M. (2017). Perceived Role Relationships in Human-Algorithm Interactions: The Context of Uber Drivers Thirty Eighth International Conference on Information Systems.
  • Marabelli, M.Newell, S.Galliers, R. D. (2016). The Strategic Role of Power and Materiality in Managing Network Change Academy of Management Meeting (best paper proceedings).
  • Page, X. W.Marabelli, M.Kane, J. (2016). College Student Sampling: Can it Represent Social Media Use by the Work Force? 22nd Americas Conference on Information Systems (AMCIS), San Diego.
  • Marabelli, M.Newell, S.Galliers, R. D. (2016). The Materiality of Impression Management in Social Media Use: A focus on Time, Space and Algorithms 37th International Conference of Information Systems (ICIS).
  • Marabelli, M.Newell, S.Galliers, R. D. (2015). The Role of Power and Materiality in Healthcare Improvement Initiatives: A Strategy-as-practice Perspective 36th International Conference of Information Systems (ICIS).
  • Yates, D. J.Gulati, G. J.Weiss, J. W.Marabelli, M.Huang, J. (2015). Determinants of Mobile Broadband Affordability: A Cross-National Comparison , (21st Americas Conference on Information Systems) (Link)
  • Marabelli, M.Page, X. W.Kane, J. (2015). College Student Sampling: Can it Represent Social Media Use by the Work Force? 22nd Americas Conference on Information Systems (AMCIS).
  • Cram, W. A.Marabelli, M. (2015). Have Your Cake and Eat it Too? Managing Knowledge in Hybrid Agile-Traditional Development Projects AMCIS 2015, Puerto Rico.
  • Yates, D. J.Gulati, G. J.Marabelli, M. (2015). Determinants of Mobile Broadband Diffusion: A Focus on Developing Countries , (23rd European Conference on Information Systems) (Link)
  • Newell, S.Marabelli, M. (2014). The Crowd and Sensors Era: Opportunities and Challenges for Individuals, Organizations, Society, and Researchers 35th International Conference of Information Systems (ICIS).
  • Marabelli, M.Newell, S. M. (2013). Knowledge Creation and ES Implementation: The Absorptive Capacity Lens , (34th International Conference of Information Systems (ICIS))
  • Marabelli, M.Newell, S. M.Krantz, C.Galliers, R. D. (2013). Information Systems In Healthcare Coordination: Simple Can Be Good , (ECIS 2013 Conference)
  • Newell, S. M.Marabelli, M.Swan, J. (2013). Mediating knowledge in the coordination of healthcare , (OLKC)
  • Marabelli, M.Newell, S. M. (2012). Implementation Research in Healthcare: A Case Study in Canada Academy of Management Conference.
  • Marabelli, M.Palazzesi, A.Zang, Y.Rajola, F. (2012). Privacy, Security, and Support Issues in Cloud Computing Adoption Processes , (ConLife 2012 Conference)
  • Marabelli, M.Newell, S. M. (2011). Process Perspective of Absorptive Capacity: A Multidimensional Mode Academy of Management Conference.
  • Marabelli, M.Newell, S. M. (2010). Managing Loose Coupling in the Implementation of Large-Scale ERP ECIS conference.
  • Marabelli, M.Frigerio, C.Rajola, F. (2010). Customizing ERP Systems: Knowledge Stickiness in Cross-country ERP implementation IFKAD conference.
  • Marabelli, M.Newell, S. M. (2009). Organizational Learning and Absorptive Capacity in Managing ERP Implementation Projects ICIS 2009.
  • Marabelli, M.Rajola, F. (2007). IT Capabilities and Organizational Change: Digging Deeper into the Banking Industry , (Ancillary Workshop of ICIS 2007 Conference)

  • Conference Papers


  • Marabelli, M. (2017). Perceived Role Relationships in Human-Algorithm Interactions: Exploring the Dynamics between Uber Drivers and the Uber AppBentley Research Colloquium.

  • Presentations

  • Marabelli, M., Vaast, E., Li, J. (2021). “Preventing the digital scars of COVID-19” Presented at the Bentley University 1. Confronting the Pandemic with Research: Bentley University’s Contribution Waltham
  • Li, L., Möhlmann, M., Marabelli, M. (2021). “AI controlling AI? A potentially dystopian view of automatic systems” Presented at the Bentley University Bentley University Research Showcase and Reception
  • Tarafdar, M., Page, X. W., Marabelli, M. (2020). “Algorithms As Co-Workers: A Role Perspective” Presented at theAcademy of Management Annual Meeting Vancouver, BC
  • Bartelt, V., Nenova, Z., Marabelli, M. (2020). “How Collaborators Manage Information Sharing and Protection in Flash Collaborations” Presented at theAcademy of Management Annual Meeting Vancouver, BC
  • Marabelli, M., Vaast, E., Carlile, P. R. (2020). “Making Lemonade: Dealing with Analytics Surveillance in the Workplace” Presented at theAcademy of Management Annual Meeting Vancouver, BC
  • Markus, M., Marabelli, M., , C. Z. (2019). “Poets and Quants: Ethics Education for Data Scientists and Managers” Presented at theRICK Workshop, Information and Organization Cambridge, UK
  • Marabelli, M., Newell, S. (2019). “Algorithmic Decision-making in the US Healthcare Industry: Good for Whom?” Presented at theAcademy of Management Meeting Boston, MA
  • Marabelli, M., Carlile, P. R. (2019). “Organizing with Digital Surveillance: Data And Democracy in Healtcare Organizations” Presented at the11th International Process Symposium (PROS) Minoa Palace, Chania, Crete
  • Marabelli, M., Newell, S. (2019). “Reflections on Algorithmic Decision-making in the Healthcare Industry” Presented at theOrganizational Learning, Knowledge and Capabilities (OLKC) Brighton, UK
  • Marabelli, M., Newell, S., Galliers, R. D. (2018). “Social Media Affordances and Constraints: Design, Use and Implications for Enterprises” Presented at theOrganizational Learning, Knowledge and Capabilities (OLKC) Liverpool, UK
  • Page, X. W., Marabelli, M., Kane, J. (2018). “Changes in Social Media Behavior as A Result of Transitioning Social Needs and Traits” Presented at theAcademy of Management Meeting Chicago, IL
  • Murungi, D. M., Wiener, M. S., Marabelli, M. (2018). “Project Control and Emotions: Understanding the Dynamics of Controlee Resistance Behaviors” Presented at theAcademy of Management Meeting Chicago, IL
  • Marabelli, M., Newell, S., Page, X. W. (2018). “Algorithmic Decision-making in the US Healthcare Industry” Presented at theIFIP 2018 San Francisco, CA
  • Murungi, D. M., Wiener, M. S., Marabelli, M. (2017). “Ups and Downs in Information Systems Projects – The Dynamic Interplay Between Control Activities and Emotions” Presented at the38th International Conference on Information Systems (ICIS) Seoul, South Korea
  • Marabelli, M., Vaast, E. (2017). “Combining practice-based and qca analysis in IS research” Presented at the QCA Workshop Americas Conference of Information Systems (AMCIS) Boston, MA
  • Marabelli, M., Newell, S., Vaast, E. (2017). “Boundary Objects Survival Over Time: Insights from the Field of Healthcare Coordination” Presented at theAcademy of Management Meeting Atlanta GA
  • Page, X. W., Marabelli, M. (2017). “Designing for Networked Privacy: Ethical Dilemmas that Come to the Forefront for the User” Presented at the CSCW 2017 Workshop on Ethical Concerns in Privacy-Focused Agenda Portland, OR
  • Marabelli, M., Page, X. W. (2016). “Performing Identity Through Social Media: A Sociomaterial Perspective” Presented at theIFIP 8.2 Meeting Dublin, Ireland
  • Marabelli, M., Hartigan, D. B. (2016). “Objects at work: the role of digital materiality in healthcare networks” Presented at the Bentley University 2016 Bentley Research Colloquium - The Business of Healthcare: Research, Opportunity, and Innovation Bentley University
  • Murungi, D. M., Marabelli, M. (2016). “The Role of Emotion in the Discursive Practices that Underlie the Adoption of an Electronic Medical Record” Presented at the Bentley University The annual Bentley Research Colloquium for 2016
  • Marabelli, M., Newell, S., Galliers, R. D. (2016). “The Strategic Role of Power and Materiality in Managing Network Change” Presented at theAcademy of Management Meeting, 2016 Anaheim, Ca
  • Marabelli, M., Page, X. W., Kane, J. (2016). “Understanding Social Media Use: How Far Will College Student Sampling Take Us?” Presented at theAcademy of Management Meeting, 2016 Anaheim, Ca
  • Scarbrough, H., D'Andreta, D., Marabelli, M., Newell, S., Swan, J. (2015). “Dominant Cognitive Frames and the Innovative Power of Social Networks” Presented at theAcademy of Management Meeting, 2015 Vancouver, BC
  • Cram, W. A., Marabelli, M. (2015). “Have Your Cake and Eat it Too? Managing Knowledge in Hybrid Agile-Traditional Development Projects” Presented at theAmericas Conference on Information Systems (AMCIS) Puerto Rico
  • Marabelli, M., Newell, S., Galliers, R. D. (2015). “The Role of Power and Materiality in Healthcare Improvement Initiatives: A Strategy-as-practice Perspective” Presented at the36th International Conference of Information Systems (ICIS) Forth Worth, TX
  • Marabelli, M., Newell, S. M., Gogan, J. L. (2014). “CHAB's Complex Care Coordination” Presented at the North American Case Research Association NACRA 2014 Austin TX
  • Marabelli, M., Krantz, C., Ridha, S., Major-Cook, N., Newell, S. (2014). “Working Towards A Common Goal through Cross Sectorial Partnerships and Collaboration: The Champlain Complex Care Program” Presented at theAnnual CAPCH Conference - Canadian Association of Pediatric Health Centers Calgary
  • D'Andreta, D., Marabelli, M., Newell, S. M., Scarbrough, H., Swan, J. (2014). “Cognitions, Power, and Network Evolution in Healthcare Innovation Processes” Presented at theAcademy of Management Meeting Philadelphia
  • Newell, S. M., Marabelli, M. (2014). “Opportunities and Challenges in the 'Crowd' and 'Sensor' Era of Knowledge Management” Presented at theAcademy of Management Meeting Philadelphia
  • Marabelli, M., Newell, S. M. (2014). “New Approaches to Knowledge Exploration and Exploitation: Opportunities and Challenges in The ‘Crowd’ and ‘Sensor’ Era” Presented at theOrganizational Learning, Knowledge, and Capabilities (OLKC) Conference Oslo, Norway
  • Marabelli, M., Newell, S. (2014). “The Crowd and Sensors Era: Opportunities and Challenges for Individuals, Organizations, Society, and Researchers” Presented at theInternational Conference of Information Systems (ICIS) Auckland, NZ
  • Marabelli, M., Newell, S. M. (2013). “Knowledge Creation and ES Implementation: The Absorptive Capacity Lens” Presented at theICIS 2013 Conference MIlan, Italy
  • Marabelli, M., Newell, S. M., Krantz, C. (2013). “Information Systems In Healthcare Coordination: Simple Can Be Good” Presented at theECIS 2013 Conference Utrecht, The Netherlands
  • Newell, S. M., Marabelli, M., Swan, J. (2013). “Mediating knowledge in the coordination of healthcare” Presented at theOLKC Washington DC
  • Marabelli, M., Chircu, A. M., Newell, S. M., Zang, Y. (2013). “Cloud-based IT Outsourcing: The Case of Higher Education Institutions in New England” Presented at the7th Global Sourcing Workshop Val D’Iser, France
  • Marabelli, M., Newell, S. M. (2012). “Implementation Research in Healthcare: A Case Study in Canada” Presented at theOrganizational Learning, Knowledge, and Capabilities (OLKC) Conference Valencia, ES
  • Marabelli, M., Newell, S. M. (2012). “Implementation Research in Healthcare: A Case Study in Canada” Presented at theAcademy of Management Conference 2012 Boston, MA
  • Marabelli, M., Palazzesi, A., Zang, Y., Rajola, F. (2012). “Privacy, Security, and Support Issues in Cloud Computing Adoption Processes” Presented at theConLife 2012 Conference Cologne
  • Marabelli, M. (2011). “Process Perspective of Absorptive Capacity: A Multidimensional Model” Presented at theAcademy of Management Conference 2011 San Antonio, TX
  • Marabelli, M., Frigerio, C., Rajola, F. (2010). “Customizing ERP Systems: Knowledge Stickiness in Cross-country ERP implementation” Presented at theIFKAD 2010 Conference Matera, IT
  • Marabelli, M., Newell, S. M. (2010). “Managing Loose Coupling in the Implementation of Large-Scale ERP” Presented at theECIS 2010 Conference Pretoria, South Africa
  • Marabelli, M., Newell, S. M. (2009). “Organizational Learning and Absorptive Capacity in Managing ERP Implementation Projects” Presented at theICIS 2009 Conference Phoenix, AZ
  • Santuccio, A., Marabelli, M., Duquenoy, P., Goujon, P., Lavelle, S., Patrignani, N. (2009). “Moving Towards an Ethical Governance of New Emerging Technologies” Presented at the1st international workshop of Ethical Design of Ambient Intelligence (EDAmI’09) Barcelona, Spain
  • Marabelli, M., Newell, S. M. (2009). “Absorptive Capacity under the Lens of Structuration Theory –Review and Reconceptualization of the Construct” Presented at theOLKC 2009 Conference Amsterdam, The Netherlands
  • Marabelli, M., Rajola, F. (2008). “IT Capability and Strategy in the Banking Industry” Presented at theWOA 2008 Conference Venice, IT
  • Marabelli, M., Rajola, F. (2007). “IT Capabilities and Organizational Change: Digging Deeper into the Banking Industry” Presented at theAncillary Workshop of ICIS 2007 Conference Montreal, QB
  • Service

    Department Service


  • Coordinator of the IDCC/IPM Major with a concentration in Business ICT 2015 - Present
  • Committee Chair for Search committee 2019 - 2019
  • Task Force Member for Assurance of learning assessment, GB-310 2017 - 2017
  • ALI assessment GB-310 2013 - 2014
  • University Service


  • Mentor (Faculty) for Open house 2019 - 2019
  • Committee Member for Member of the Faculty Evaluation Procedures Committee (FEPC) 2016 - 2019
  • Committee Chair for Faculty Evaluation Procedures Committee (FEPC) 2018 - 2019
  • Mentor (Faculty) for Admitted Student Day 2019 - 2019
  • Mentor (Faculty) for Advisor, IXL Innovation Olympics, Fall 2018 (IMP652 grad students) 2018 - 2018
  • Mentor (Faculty) for Major/Minor fair 2018 - 2018
  • IPM/IDCC Major coordinator for Major-minor fair 2017 - 2017
  • Open House for accepted students 2017 - 2017
  • Committee Member for Co-pi for Data-driven Innovation and Value Creation TLN Planning Workshop 2016 - 2016
  • Majors/Minors fair 2016 - 2016
  • Open house 2016 - 2016
  • Co-pi for Data-driven Innovation and Value Creation TLN Planning Workshop 2015 - 2015
  • Majors/Minors Fair 2015 - 2015
  • Open House for Accepted Students 2015 - 2015
  • Committee Member for Bentley Research Colloquium - 2014
  • Majors/minors fair - 2014
  • Open House - 2014
  • Track Chair, Bentley Research Colloquium - 2014
  • Majors/minors fair - 2013
  • Open House - 2013
  • Professional Service


  • Editor (Associate), Journal for European Journal of Information Systems 2020 - Present
  • Editor (Associate), Journal for Information Systems Journal 2018 - Present
  • Reviewer, Journal Article for Information Systems Research (ISR) 2014 - Present
  • Reviewer, Ad Hoc Reviewer for MIS Quarterly 2011 - Present
  • Reviewer, Journal Article for The Journal of Strategic Information System 2008 - Present
  • Reviewer, Conference Paper for AOM 2007 - Present
  • Reviewer, Conference Paper for ECIS, ICIS, AMCIS 2007 - Present
  • CIO and secretary for Organizational Communication and Information Systems 2015 - 2019
  • Editorial Review Board Member for The Journal of Information Privacy and Security 2012 - 2017
  • Editor (Associate), Conference for International Conference of Information Systems (ICIS) 2017 - 2017
  • Reviewer, Ad Hoc Reviewer for European Journal of Information Systems 2015 - 2017
  • Associate Editor, Social Media for ICIS (International Conference of Information Systems) 2016 - 2016
  • Associate Editor, OCIS division for Academy of Management 2016 - 2016
  • Associate Editor, Social Media for ICIS (International Conference of Information Systems) 2015 - 2015
  • Reviewer, Journal Article for Management Learning 2014 - 2015
  • Reviewer, Journal Article for Journal of the Association of Information Systems (JAIS) 2014 - 2015
  • Editor (Associate), Conference for International Conference of Information Systems (ICIS) 2014 - 2014
  • Reviewer, Ad Hoc Reviewer for Journal of Operations Management 2011 - 2012
  • Reviewer, Ad Hoc Reviewer for Journal of Management Studies 2011 - 2012
  • co-Track Chair for ECIS (European Conference of Information Systems) 2011 - 2011