Monir Jalili

Monir Jalili

  • Associate Professor, Management
  • Ph.D. in Operations and Business Analytics, University of Oregon

Teaching Interests

Operations Management, Service Operations, Supply Chain Management, Business Analytics, Managerial Statistics, Pricing

Research Interests

Operations and Marketing Interface, Mathematical Modelling of Consumer Behavior, Pricing, Retail Operations, Sustainability in OM and SCM, Fashion Operations

Consulting/Practice Interests

Process Design and Improvement, Customer Experience Design, Quality Management, and Simulation Modeling of Complex Operations

Bio

Monir Jalili, Ph.D. is an Assistant Professor of Management at Bentley University. She holds a Ph.D. in Operations and Business Analytics from the University of Oregon, an M.S. in Industrial Engineering from the University of Tehran, and a B.S. in Industrial Engineering with highest honors from K.N. Toosi University of Technology. Before joining Bentley in 2019, she served on the faculty of Cleveland State University, building on prior industry experience in business excellence, project management and marketing management in the manufacturing and service sectors.

Dr. Jalili’s academic work focuses on retail operations and service environments with a particular interest in pricing, strategic consumer behavior, and sustainability. Her publications appear in top-tier journals such as Production and Operations Management, Decision Sciences, and the European Journal of Operational Research, and her ongoing projects span returnless refunds, boutique fitness studios, and green product line design.

Dr. Jalili teaches courses in Supply Chain and Operations, Pricing, and Service Operations. As an educator, she is known for her structured, engaging, and inclusive teaching style that connects analytical rigor with practical relevance, challenging her students to push their limits of critical thinking, communication, and creativity.

Professional Memberships

  • Decision Sciences Institute 2015-01-01 - Present
  • Production and Operations Management Society 2013-01-01 - Present
  • The Institute for Operations Research and the Management Sciences 2013-01-01 - Present
  • Union of Concerned Researchers in Fashion 2019-01-01 - 2020-12-31

    • Awards and Honors

  • Best Student Paper Award, Decision Sciences Institute (DSI)
  • Roger and Robin Best Award, University of Oregon
  • Participant at POMS Doctoral Colloquium, POMS
  • Roger and Robin Best Award, University of Oregon
  • Roger and Robin Best Award, University of Oregon
  • Summer Research Support, Manufacturing 21, PI: Nagesh N. Murthy
  • Summer Research Support, Manufacturing 21, PI: Nagesh N. Murthy

    • Scholarly Contributions and Creative Productions

    Journal Articles

  • Jalili, M., Pangburn, M., Stavrulaki, E., Xu, K. (2025). New product introductions with post-sale updates. European Journal of Operational Research (Link)
  • Jalili, M., Pangburn, M., Stavrulaki, E., Xu, S. (2025). Sequential product launches with post-sale updates.. European Journal of Operational Research, (324) 2 538-554.
  • Jalili, M., Pangburn, M., Yazdani, A. (2024). Trend-Chasing versus Minimalism: Selling Fewer, Better Products to Fashion-Sensitive Customers. Production and Operations Management (POM) Journal (Link)
  • Jalili, M., Cil, E. B., Pangburn, M. S. (2023). Pricing and Structuring Product Trials: Separate versus Mixed Wine Tastings. European Journal of Operational Research (Link)
  • Jalili, M., Pangburn, M. S. (2020). Understanding the Value of Delayed Discounts in Retail Rewards Programs. Decision Sciences, (52) 4 952-985. (Link)
  • Jalili, M., Pangburn, M. S. (2020). Pricing Joint Sales and Rentals: When are Purchase-Conversion Discounts Optimal?. Production and Operations Management, (29) 12 2679-2695. (Link)

    • Conference Proceedings

  • Jalili, M., Aydinliyim, T., Murthy, N. (2023). “Key Factors for Green Product Line Extensions”
  • Aydinliyim, T., Jalili, M. (2019). “Omnichannel Collaboration”
  • Jalili, M., Pangburn, M. (2016). “Better Late than Now: Delayed vs. Instantaneous Retail Price Discounts”
  • Jalili, M., Aydinliyim, T., Murthy, N. (2014). “Key Factors for Green Product Line Design: Opposing Consumer Perceptions, Cost Implications, Price and Quality Optimization”

    • Digital and Electronic Media, Social Media, Blogs, Podcasts

  • 2021. "Decision Sciences Insights"

    • Presentations

  • Jalili, M., Aydinliyim, T., Murthy, N. (2025). “The Economics of Green Product Line Extensions and the Environmental Implications” Presented at the Decision Sciences Institute DSI 56th Annual Conference Orlando
  • Jalili, M. (2024). “Design Of Returnless Refunds In Online Retailing” Presented at the DSI DSI 55RD Annual Conference Phoenix, AZ
  • Jalili, M. (2024). “Omni-Channel Partnerships to Manage Consumer Returns” Presented at the DSI DSI 55RD Annual Conference Phoenix, AZ
  • Jalili, M. (2024). “Design Of Returnless Refunds In Online Retailing” Presented at the POM POMS 2024 International Conference Istanbul, Türkiye
  • Yazdani, A., Cil, E. B., Jalili, M., Pangburn, M. S. (2023). “Design Of Returnless Refunds In Online Retailing” Presented at the DSI DSI 54RD Annual conference Atlanta, GA
  • Jalili, M., Aydinliyim, T., Murthy, N. (2023). “Key Factors For Green Product Line Extensions” Presented at the DSI 54RD Annual Conference Atlanta, GA
  • Jalili, M., Pangburn, M. S., Yazdani, A. (2023). “CLOSET-BUILDING VERSUS MINIMALISM: SELLING FEWER, BETTER PRODUCTS TO FASHION SENSITIVE CUSTOMERS” Presented at the Decision Science Institute DSI 54RD Annual Conference Atlanta, GA
  • Jalili, M., Pangburn, M. S., Yazdani, A. (2023). “CLOSET-BUILDING VERSUS MINIMALISM: SELLING FEWER, BETTER PRODUCTS TO FASHION SENSITIVE CUSTOMERS” Presented at the Decision Science Institute Western DSI Portland, OR
  • Jalili, M., Pangburn, M. S., Yazdani, A. (2022). “Selling Fewer Better Things: Serving Variety with Durable Products” Presented at the Decision Science Institute DSI 53RD Annual Conference Houston, TX
  • Aydinliyim, T., Jalili, M. (2022). “Omni-Channel Partnerships to Manage Consumer Returns” Presented at the POMS POMS 32th Annual Conference Online
  • Yazdani, A., Cil, E. B., Jalili, M., Pangburn, M. S. (2022). “Design Of Returnless Refunds In Online Retailing” Presented at the POMS POMS 32th Annual conference Online
  • Jalili, M., Pangburn, M. S., Yazdani, A. (2022). “Selling Fewer Better Things: Serving Variety with Durable Products” Presented at the POMS POMS 32th Annual conference Online
  • Yazdani, A., Cil, E. B., Jalili, M., Pangburn, M. S. (2021). “Design Of Returnless Refunds In Online Retailing” Presented at the INFORMS INFORMS Annual Meeting Online
  • Aydinliyim, T., Jalili, M. (2021). “Omni-Channel Partnerships to Manage Consumer Returns” Presented at the INFORMS INFORMS Annual Meeting Online
  • Jalili, M., Pangburn, M. S., Yazdani, A. (2021). “Selling Fewer Better Things: Serving Variety With Slow Fashion” Presented at the INFORMS INFORMS Annual Meeting Online
  • Jalili, M. (2021). “Selling Fewer Better Things: Serving Variety With Slow Fashion” Presented at the Bentley Research Council Eighth Annual Research Showcase Poster Session ADAMIAN ACADEMIC CENTER (DANDES ROOM & MBA STUDIOS)
  • Aydinliyim, T., Jalili, M. (2021). “Omni-Channel Partnerships to Manage Consumer Returns” Presented at the Production and Operations Management Society POMS 31th Annual Conference Online
  • Jalili, M., Cil, E., Pangburn, M. (2020). “Optimal Seller-Induced Learning: Joint or Decoupled Product Trials” Presented at the DSI Annual Conference of the Decision Sciences Institute Virtual
  • Jalili, M. (2020). “Modeling the Quality and Quantity Trade-off” Presented at the Bentley University MG Dept Research Committee (Brown Bag) Virtual
  • Jalili, M., Aydinliyim, T., Murthy, N. (2019). “Key Factors for Green Product Line Design” Presented at the DSI Annual Conference of the Decision Sciences Institute New Orleans, LA
  • Jalili, M., Cil, E., Pangburn, M. (2019). “Optimal Seller-Induced Learning: Joint or Decoupled Product Trials” Presented at the INFORMS Annual Meeting Seattle, WA
  • Jalili, M., Slotnick, S. (2019). “Who Wants Green Jeans? A Dynamic Model of Publicity and Reputation” Presented at the INFORMS Annual Meeting Seattle, WA
  • Aydinliyim, T., Jalili, M. (2019). “Collaborating Online and Brick & Mortar Retailers: Returns and Induced Store Traffic Implications” Presented at the MSO&M Manufacturing and Service Operations Management 2019 NUS, Singapore
  • Jalili, M., Cil, E., Pangburn, M. (2019). “Optimal Seller-Induced Learning: Joint or Decoupled Product Trials” Presented at the POMS 30th Annual Conference Washington D.C
  • Jalili, M., Aydinliyim, T., Murthy, N. (2019). “Key Factors for Green Product Line Design” Presented at the POMS 30th Annual Conference Washington D.C
  • Jalili, M., Pangburn, M. (2018). “Rental Prices and Purchase Conversions Under Valuation Uncertainty” Presented at the POMS 29th Annual Conference Houston, TX

    • Service

    Service: Department

  • Mentor (Faculty) for Supply Chain Listen Panel by Pulsifer Career Development Center 2024-03-27 - 2024-03-27
  • Committee Member for Research Committee of Management Department 2022-09-01 - Present
  • Committee Member for OB Tenure Track Hiring Committee 2022-09-07 - 2022-11-04
  • Committee Member for OM New Course Design Team (MG215) 2022-01-01 - Present
  • Committee Member for OB Tenure Track Hiring Committee 2021-10-04 - 2021-11-30
  • Committee Chair for Social Committee 2020-07-31 - 2022-04-13
  • Committee Member for Diversity, Equity, and Inclusion (DEI) Ad-Hoc Working Group 2020-01-01 - 2021-12-31

    • Service: Professional

  • Conference/Workshop Session Chair for POMS 32th Annual Conference 2022-04-21 - 2022-04-25
  • Conference/Workshop Session Chair for POMS 31th Annual Conference 2021-04-30 - 2021-05-05
  • Conference/Workshop Track Chair for NEDSI 2020 (Northeast Decision Sciences Institute) 2020-03-26 - 2020-03-28
  • Conference/Workshop Session Chair for POMS 29th Annual Conference 2018-05-05 - 2018-05-05
  • Conference/Workshop Session Chair for DSI Annual Conference 2016-11-19 - 2016-11-19
  • Conference/Workshop Session Chair for INFORMS Annual Conference 2016-11-16 - 2016-11-16
  • Conference/Workshop Session Chair for POMS 26th Annual Conference 2015-05-10 - 2015-05-10
  • Program Assistant for POM conference 2012-01-01 - 2014-12-31

    • Service: University

  • Mentor (Faculty) for E-hub "Future Entrepreneurs Defined Community" 2025-07-01 - Present
  • Committee Chair for Curriculum Policy Committee (CPC) 2024-09-01 - 2025-07-31
  • Golf Car Driver for Falcon Weekend 2024 2024-09-27 - 2024-09-27
  • Mentor (Faculty) for Entrepreneurship Hub 2024-01-01 - Present
  • Committee Member for CIC/CPC Working Group 2023-09-01 - Present
  • Committee Member for Curriculum Policy Committee (CPC) 2023-09-01 - 2025-06-30
  • Faculty Member for Academic Integrity Hearing at Bentley University 2024-06-03 - 2024-06-03
  • Emcee of Falcon Discovery Seminar Panel on "The Wicked Problem of Crypto" for Bentley University 2022-10-01 - 2022-10-31
  • Participated in the Faculty Networking Dinner as part of "Strategies for Teaching Success" Workshop for PhD Project and Bentley University 2022-06-22 - 2022-06-24
  • Participated in the "BLTC Trivia Event" as the Faculty Member for Bentley University 2022-04-07 - 2022-04-07
  • Presented in Research Showcase and Reception for Bentley University 2021-09-01 - 2021-09-30
  • Student Organization Advisor for "Bentley Blockchain Association" Student Club 2021-02-01 - Present
  • Special Institutional Assignment for Center for International Students and Scholars Student Center 2020-11-13 - 2020-11-13
  • Committee Member for Racial Justice Task Force 2020-01-01 - 2021-12-31
  • Mentor (Faculty) for Valente Center for Arts & Science 2019-09-01 - 2020-12-31