Monica Garfield

  • Professor, Computer Information Systems
  • Professor, Bentley University
  • International Coordinator, Addis Ababa University, PhD program, Information Systems
  • Ph.D. University of Georgia-Athens
  • MBA Boston University
  • MS Boston University
  • BA Vassar College

Teaching Interests

Database; Strategic Information Systems: Data Driven Decision Making and various Ph.D. seminars

Research Interests

Data driven decision making in non-profits; Knowledge Creation; Telemedicine; Cross-Cultural work; Creativity; Team work and team formation;

Consulting/Practice Interests

Data driven decision making in non-profits; Creativity; Team work and team formation; Cross-Cultural work

Bio

My research focuses on the use of IT to enhance team formation, digital transformation, and knowledge creation in the healthcare industry. My current work aims to use data and IT to improve society and reduce homelessness. I have been published in MISQ, JMIS and CACM. I am currently the international coordinator for the IS PhD program in Addis Ababa University Ethiopia and the VP of Region 1 for AIS.

Professional Links

Professional Memberships

  • The Association for Information Systems 1997 - Present
  • Awards and Honors

  • 2017, 2017 Best Paper Award , ICKM 2017 : 19th International Conference on Knowledge Management
  • 2015, 2015 Mentor ICIS PhD consortium, ICIS
  • 2013, 2013 Best Social Informatics Paper Award , American Society for Information Science & Technology
  • 2012, Cooper Award, North Americann Case Research Association
  • 2011, 2011, Best Health Care Case Published, Case Research Journal
  • 2011, Conference Best Paper, NACRA
  • 2010, 2010, Volunteer Spotlight, The Association for Information Systems - AIS
  • 2009, 2009, NACRA Research Grant
  • 2009, Best Paper Bled Conference
  • 2006, Bentley Outstanding Scholarly Contribution Award
  • 2004, Best paper in Healthcare Track at Hawaii International Conference on System Sciences, Big Island, Hawaii
  • 2004, Organizational Communication and Information Systems (OCIS), Best Published Paper Award, Academy of Management
  • 1997, International Conference on Information Systems (ICIS), Doctoral Consortium
  • Publications

    Journal Articles


  • Hao, H., Garfield, M., Purao, S. (2022). The Determinants of Length of Homeless Shelter Stays: Evidence-Based Regression Analyses. International Journal of Public Health. (Link)
  • , K. G., , M. D., , H. V., Garfield, M. J. (2022). Digital Transformation in Healthcare: Insights on Value Creation. Journal of Computer Information Systems . 1-11.
  • Parthasarathy, ., , A. R., Garfield, M. J. (2021). Implementation of secure health information technology innovations: An extended diffusion of innovations perspective. e-Service Journal, (12) 3 43-76.
  • Parthasarathy, R., Garfield, M. J., Rangarajan , A., Kern , J. (2021). The Case of Organizational Innovation Capability and Health Information Technology Implementation Success: As You Sow, So You Reap?.. International Journal of Healthcare Information Systems and Informatics, (16) 4 1-27.
  • Mengesha, G., Garfield, M. J. (2019). A contextualized IT adoption and use model for telemedicine in Ethiopia. Information Technology for Development , (25) 2 184-203.
  • Hansen, S., Gogan, J. L., Baxter, R. J., Garfield, M. J. (2019). Informed collaboration in health care: An embedded‐cases study in geriatric telepsychiatry. Information Systems Journal, (29) 2 514-547.
  • Mengesha , G. H., Garfield, M. J., , . (2018). A contextualized IT adoption and use model for telemedicine in Ethiopia. Information Technology for Development. 1-20.
  • LeRouge, C., Garfield, M., Alan, H., , . (2014). Patient perspectives of telemedicine quality.. Patient Prefer Adherence. 9 25-40.
  • Garfield, M. J., Dennis, A. R. (2013). Towards an Integrated Model of Group Development: Disruption of Routines by Technology-Induced Chang. Journal of Management Information Systems, (29) 3 43-86.
  • Assefa, T., Garfield, M. J., Meshesha, M. (2013). Barriers of Knowledge Sharing among Employees: the Case of Commercial Bank of Ethiopia (CBE). Journal of Information and Knowledge Management, (12) 2
  • LeRouge, C., Garfield, M. J., , . (2013). Crossing the Telemedicine Chasm: Have the U.S. Barriers to Widespread Adoption of Telemedicine Been Significantly Reduced?. International Journal of Environmental Research and Public Health, (10) 6472-6484.
  • LeRouge, C., Garfield, M. J., Collins, R. W. (2012). Telemedicine: Technology mediated service relationship, encounter, or something else?. International Journal of Medical Informatics, (81) 622-636 .
  • Gogan, J. L., Garfield, M. J. (2012). A Telemedicine Opportunity or Distraction?. Case Research Journal, (32) 2 (Link)
  • Gogan, J. L., Baxter, R. J., Garfield, M. J., Usoff, C. A. (2011). Pilot-Testing an Interorganizational System to Reveal Relational Feasibility Issues. Engineering Management Journal, (23) 2
  • Suleiman, J., Garfield, M. J. (2006). Conceptual Data Modeling in the Introductory Database Course: Is it Time for UML?. Journal of Information Systems Education, (17) 1 93-100. (Link)
  • Cohen, C. F., Birkin, S. J., Cohen, M. E., Garfield, M. J., Webb, H. W. (2006). Managing Conflict During An Organizational Acquisition. Conflict Resolution Quarterly, (23) 3 317-331.
  • Garfield, M. J. (2005). Acceptance of Ubiquitous Computing. Information Systems Management, (22) 4 p24-31.
  • LeRouge, C., Garfield, M. J., Hevner, A. (2005). Managing High-Tech/ High-Touch Service Encounters: Provider Perspectives of Telemedicine Encounter Quality. International Journal of Healthcare Technology and Management, (6) 4-6
  • Vician, C., Garfield, M. J., Hoffer, J., Prescott, M., Rollier, B., Strong, D. M. (2004). The AMCIS 2003 Panels of IS Education-II: The Chicken and the Egg Debate: Positioning Database Content in the Information Systems Curriculum. Communications of the AIS, (14) 7
  • Garfield, M. J., Kamis, A., LeRouge, C. (2004). Champion Networks in Federated Interorganizational Systems: Case Studies in Telemedicine. Communications of the AIS, (14) 28
  • Cohen, C., Birkin, S. J., Garfield, M. J., Webb, H. W. (2004). Managing Conflict in Software Testing: Lessons From the Field. Communications of the ACM, (Jan)
  • Garfield, M. J., Trumble, R., Siplin, C., Lu, H. (2003). The Human Resources Management of Technical People: America and Japan. International HR Journal, (summer)
  • Dennis, A. R., Garfield, M. J. (2003). The Adoption and Use of GSS in Project Teams: Towards More Participative Processes and Outcomes. MIS Quarterly, (27) 2 289.
  • Garfield, M. J., , . (2003). Four Case Studies in State Telemedicine Initiatives. Telemedicine Journal and e-Health, (9) 2 197.
  • Hevner, A. R., Collins, R. W., Garfield, M. J. (2002). Product and Project Challenges in Electronic Commerce Software Development. Database.
  • Garfield, M. J., Taylor, N., Dennis, A. R., Satzinger, J. (2001). Modifying Paradigms:Individual Differences, Creativity Techniques and Exposure to Ideas in Group Idea Generation. Information Systems Research, (12) 3 322-333.
  • Satzinger, J., Garfield, M. J., Nagasundaram, M. (1999). The Creative Process: The Effects of Group Memory on Individual Idea Generation. Journal of Management Information Systems, (15) 4 143-160.
  • Garfield, M. J., Watson, R. (1998). Differences in National Information Infrastructures: the Reflection of National Cultures. Journal of Strategic Information Systems, (9) 313-337.
  • Trumble, R., Tudor, T., L.A, F., Garfield, M. J. (1998). Higher Education Curricula: Investigating the Framework of an Expert Systems Model. Educational Research Quarterly, (21) 4 47-60.
  • Dennis, A. R., Valacich, J., Carte, T., Garfield, M. J., Haley, B., Aronson, J. (1997). The Effectiveness of Multiple Dialogs in Electronic Brainstorming. Information Systems Research, (8) 2 196-211.
  • Garfield, M. J., McKeown, P. (1997). Security Issues on the Internet: Securing a Corporate Network from Unwanted Guests. Information Systems Management, (14) 1 41-46.

    Book Chapters


  • Assefa, T., Garfield, M. J., Meshesha, M. (2014). Enabling Factors for Knowledge Sharing among Employees in the Workplace In , (Eds.) Building Competitive Public Sector with Knowledge Management Strategy. IGI Publisher
  • Garfield, M. J. (2008). Creativity Support Systems In , (Eds.) . 745-758. Heidelberg: Springer
  • Dennis, A. R., Garfield, M. J., Topi, H., Valacich, J. S. (2006). Conducting Experimental Research in HCI: From Topic Selection to Publication In Dennis Galletta, Ping Zhang, (Eds.) . 403-423. Armonk, NY: M.E. Sharpe
  • Carte, T., Chidambaram, L., Garfield, M. J., Hicks, L., Cole, C. (2006). Group Creativity and Collaborative Technologies: Understanding the Role of Visual Anonymity ***** Note this is the same paper that was presented at CRIWG In , (Eds.) . 12-21. Heidelberg: Springer Berlin
  • Richard, W., McKeown, P., Garfield, M. J. (1997). Topologies for Electronic Cooperation In Lehner, F, Dustdar, S, (Eds.) . 1-11. Germany: Deutscher Universit�ts Verlag
  • Dennis, A., Garfield, M. J., Topi, H., Valacich, J. (). Conducting Experimental Research In HCI: From Topic Selection To Publication In Galletta, Dennis, Zhang, Ping, (Eds.) . Armonk, NY: M. E. Sharpe, Inc Forthcoming.

  • Conference Proceedings


  • Purao, S. R.Garfield, M. J.Gu, X.Bhetwal, P. (2019). Predicting the Slide to Long-term Homelessness , (21st IEEE Conference on Business Informatics)
  • Yigzaw, M.Boudreau, M.Garfield, M. J.Libsie, M. (2013). Indigenous Techniques of Knowledge Creation in Qinea Schools of Ethiopian , (HICSS-46)
  • Semeon , G.Garfield, M. J.Meshesha, M.David, D. (2013). Conceptualizing the Impact of Social Capital on Knowledge Creation: Mediating Roles of Socialization and Externalization in a Multi-Stakeholder Agricultural Innovation Platform , (AMCIS 2013)
  • Hailemariam, G.Garfield, M. J.Kebede, A.Musa, P. (2013). In search of Insights for Institutionalization of Telemedicine in the Health Care System in Ethiopia , (AMCIS 2013)
  • Getachew Hailemariam, G.Garfield, M. J.Kebede, A. A.Musa, P. (2013). Stakeholders Analysis of Ethiopian Telemedicine Projects, the case of Black Lion Hospital, Addis Ababa, Ethiopia, , (AMCIS 2013)
  • Assefa, T.Garfield, M. J.Meshesha, M., . (2012). Barriers of Knowledge Sharing among Employees: the Case of Commercial Bank of Ethiopia (CBE) , (ACM MEDES 2012)
  • Gogan, J. L.Karra, S.Garfield, M. J. (2012). We did not use telemedicine that time: Can critical incidents analysis explain post-adoption telemedicine non-use? , (Academy of Management Best Papers Proceedings)
  • Assefa, T.Garfield, M. J.Meshesha, M., . (2012). The Impact of Organization Culture on Knowledge Sharing Among Employees in Commercial Bank of Ethiopia (CBE) , (ECKM 2012)
  • Gogan, J. L.Garfield, M. J. (2011). Partners TeleStroke: Deploying resources to save lives European Conference on Information Systems, (ECIS)
  • Gogan, J. L.Baxter, R. J.Garfield, M. J. (2010). Emotional aspects of telemedicine use during pediatric critical care consultations , (International Conference on Information Systems (ICIS))
  • Gogan, J. L.Garfield, M. J. (2010). Clinicians' Emotions and Telestroke Use , (Americas Conference on Information Systems (AMCIS))
  • Gogan, J. L.Baxter, R. J.Garfield, M. J.Usoff, C. A. (2010). Assessing Relational Feasibility in Two Pilot Test Projects of IT-Enabled Collaboration in Emergency Health Care , (Hawaii International Conference on System Sciences (HICSS))
  • Gogan, J. L.Baxter, R. J.Garfield, M. J. (2009). Seeing the Patient's Eyes: System Trust in Telemedicine , (22nd Bled eConference)
  • Gogan, J. L.Garfield, M. J.Baxter, R. J. (2009). The 'fear factor' in critical care tele-pediatrics , (European Conference on Information Systems (ECIS))
  • Gogan, J. L.Baxter, R. J.Garfield, M. J.Usoff, C. A. (2009). Assessing relational feasibility in two pilot test projects of IT-enabled collaboration in health care , (HICSS)
  • Gogan, J. L.Garfield, M. J.Robbert, M. (2007). Confidence in crises: Time-pressed inter-organizational information sharing , (AMCIS (Americas Conference on Information Systems))

  • Conference Papers


  • Purao, S. R., Garfield, M. J. (2020). Process Modeling in Humanitarian Settings: A Case Study and Lessons Learned. European Conference of Information Systems.

  • Presentations

  • Page, X., Capener, A., Cullen, S., Wang, T., Garfield, M. J., Wisniewski, P. (2022). “Perceiving Affordances Differently: The Unintended Consequences When Young Autistic Adults Engage with Social Media” Presented at the ACM CHI 22 New Orleans, LA
  • Hao, H., Garfield, M. J., Purao, S. R. (2020). “Regression Models of Length of Homeless Shelter Stays In Boston: An Application of Data Analytics” Presented at thePresented at the Conference on Health IT and Analytics (CHITA) Virtual
  • Purao, S. R., Garfield, M. J. (2020). “Process Modeling in Humanitarian Settings: A Case Study and Lessons Learned” Presented at the Association for Information Systems European Conference on Information Systems Marrakech, Morocco
  • Garfield, M. J. (2019). “Using Technology to Save Lives” Presented at the Congreeson Internacional de Informatica y Computacion de la ANIEI Transformacion Digital Hacia la Industria 4.0 Puebla, MX
  • Purao, S. R., Garfield, M. J., Gu, X., Bhetwal, P. (2019). “Predicting the Slide to Long-term Homelessness” Presented at the IEEE 21st IEEE Conference on Business Informatics Moscow, Russia
  • Ghosh, K., Dohan, M., Veldandi, H., Garfield, M. (2019). “ Digital Transformation in Healthcare: A View from Senior Leaders” Presented at the Informs Informs Healthcare 2019 Cambridge, MA
  • Weldemariam , G., Garfield, M. J. (2019). “Framework for Externalization of Tacit Knowledge in Participatory Agricultural Research in Ethiopia: The Case of Farmers Research Group (FRG)” Presented at theHICSS-52 Maui, HI
  • Lucas, W., Garfield, M. (2018). “Is Another Degree Right for You? ” Presented at the AnitaB.org Grace Hopper Celebration (GHC) Houston, TX
  • Hagos, Y., Anteneh, S., Garfield, M. J. (2018). “A Conceptual Model of E-learning Systems Success and Its Implication for Future Research” Presented at the IEEE 17th International Conference on Information Technology Based Higher Education and Training (ITHET) Olhao, Portugal
  • Garfield, M. J., Yates, D. J. (2017). “Battling the Digital Divide: Tech Goes Home” Presented at the North American Case Research Association 2017 North American Case Research Association Chicago, IL
  • Gizaw , K., Garfield, M. J. (2017). “Personal Knowledge Management: Systematic Review & Future Direction” Presented at the World Academy of Science, Engineering and Technology International Conference on Knowledge Management London, England
  • Mengesha , G., Garfield, M. J. (2016). “A Contextualized IT adoption and Use Model for e-health: The Case of Telemedicine at Black Lion Teaching Hospital, Ethiopia” Presented at the AIS AMCIS San Diego, CA
  • Hagos, Y., Garfield, M. J., Anteneh, S. (2016). “Measurement factors model for e-learning systems success” Presented at the IEEE Research Challenges in Information Science (RCIS), 2016 IEEE Tenth International Conference on Grenoble, France
  • Semeon , G., Garfield, M. J., Meshesha, M. (2015). “Exploring Mechanisms in Tacit Knowledge Externalization: Preliminary Findings from Participatory Agricultural Innovation Practices in Ethiopia ” Presented at the AIS AMCIS 2015 Puerto Rico
  • Semeon , G., Garfield, M. J., Meshesha, M. (2015). “Towards Enabling Tacit Knowledge Externalization Using Mobile Phone: The Case of Participatory Agricultural Innovation in Ethiopia” Presented at theIEEE Africon 2015 Addis Ababa, Ethiopia
  • Atinaf, M., Garfield, M. J. (2015). “Design and Development of a Community-based mHealth Knowledge Sharing System ” Presented at the AIS AMCIS 2015 Puerto Rico
  • Mengesha, G., Garfield, M. J., Kebede, A. (2014). “Determinants of e-Health Adoption, Use and Routnization in the Health Facilities of Low Income countries: the case of telemedicine in Ethiopia” Presented at the Maryland Health Information Technology H3IT 2014 Washington, DC
  • Mengesha, G., Kebede, A., Garfield, M. J., Musa, P. (2014). “Preliminary Assessment of Ethiopian Physicians Taste for Telemedicine: The Case of Black Lion Hospital, Addis Ababa, Ethiopia ” Presented at the AIS ECIS 2014 Tel Aviv, Israel
  • Assefa, T., Garfield, M. J., Meshesha, M. (2014). “Proposing a Knowledge Management System (KMS) Architecture to Promote Knowledge Sharing Among Employees ” Presented at the AIS ECIS 2014 Tel Aviv, Israel
  • Garfield, M. J., Olbrich, S., Ariav, G., Etzion, O., Alpar, P. (2014). “The Impact of Big Data on the Epistemological Discourse in Information Systems Research” Presented at the AIS ECIS 2014 Tel Aviv, Israel
  • Semeon , G., Garfield, M. J., Meshesha, M., David, D. (2013). “Conceptualizing the Impact of Social Capital on Knowledge Creation: Mediating Roles of Socialization and Externalization in a Multi-Stakeholder Agricultural Innovation Platform” Presented at theAMCIS 2013 Chicago, Illinois
  • Hailemariam, G., Garfield, M. J., Kebede, A., Musa, P. (2013). “In search of Insights for Institutionalization of Telemedicine in the Health Care System in Ethiopia” Presented at theAMCIS 2013 Chicago, Illinois
  • Getachew Hailemariam, G., Garfield, M. J., Kebede, A. A., Musa, P. (2013). “Stakeholders Analysis of Ethiopian Telemedicine Projects, the case of Black Lion Hospital, Addis Ababa, Ethiopia,” Presented at theAMCIS 2013 Chicago, Illinois
  • Yigzaw, M., Boudreau, M., Garfield, M. J., Libsie, M. (2013). “Indigenous Techniques of Knowledge Creation in Qinea Schools of Ethiopian” Presented at theHICSS-46 Maui, HI
  • Assefa, T., Garfield, M. J., Meshesha, M. (2012). “Barriers of Knowledge Sharing among Employees: the Case of Commercial Bank of Ethiopia (CBE)” Presented at theACM MEDES 2012 Addis Ababa, Ethiopia
  • Assefa, T., Garfield, M. J., Meshesha, M. (2012). “The Impact of Organization Culture on Knowledge Sharing Among Employees in Commercial Bank of Ethiopia (CBE) ” Presented at theECKM 2012 Universidad Politécnica de Cartagena, Spain
  • Gogan, J. L., Garfield, M. J. (2011). “A telemedicine opportunity or distraction?” Presented at the North American Case Research Association NACRA 2011 San Antonio, TX
  • Druffel, K., Garfield, M. J. (2010). “Standardization and KM: Evaluating Knowledge Quality” Presented at the OLKC European Conference on Organizational Knowledge, Learning, and Capabilities Boston, MA
  • Baxter, R. J., Gogan, J. L., Garfield, M. J. (2010). “Emotions and Information Technology Use: Three Telemedicine Cases” Presented at the North American Case Research Association NACRA 2010 Annual Meeting Gatlinburg, TN
  • Workineh, M., Garfield, M. J. (2010). “Exploring Indigenous Techniques Of Knowledge Creation In Ethiopia” Presented at theEuropean Conference on Information Systems (ECIS) Pretoria, South Africa
  • Garfield, M. J., Gogan, J. L., Baxter, R. J. (2009). “Business Models in Telemedicine” Presented at theGlobal Information Technology Management Association (GITMA) Mexico City, Mexico
  • Gogan, J. L., Baxter, R. J., Garfield, M. J. (2009). “Seeing the Patient's Eyes: System Trust in Telemedicine” Presented at the22nd Bled eConference Bled, Slovenia
  • Gogan, J. L., Garfield, M. J., Baxter, R. J. (2009). “The 'fear factor' in critical care tele-pediatrics” Presented at theEuropean Conference on Information Systems (ECIS) Verona, Italy
  • Gogan, J. L., Baxter, R. J., Garfield, M. J., Usoff, C. A. (2009). “Assessing relational feasibility in two pilot test projects of IT-enabled collaboration in health care” Presented at theHICSS Kauii, Hawaii
  • Gogan, J. L., Garfield, M. J., Robbert, M. (2007). “Confidence in crises: Time-pressed inter-organizational information sharing” Presented at theAMCIS (Americas Conference on Information Systems) Keystone, Colorado
  • Carte, T., Chidambaram, L., Lim, Y., Garfield, M. J. (2007). “Group Diversity and Creativity: Does Anonymity Matter?” Presented at theICIS 2007 Montreal, Canada
  • Carte, T., Chidambaram, L., Garfield, M. J., Hicks, L., Cole, C. (2006). “Group Creativity and Collaborative Technologies: Understanding the Role of Visual Anonymity” Presented at theCRIWG 2006 Medina del Campo, Spain
  • Garfield, M. J., Kamis, A., LeRouge, C., Gratz, D. (2005). “Effective Champion Networks in Interorganizational Telemedicine Programs” Presented at theAmerican TelemedicineAssociation 2005, Tenth Annual Meeting and Exposition Denver, CO
  • LeRouge, C., Hevner, A., Collins, R., Garfield, M. J. (2004). “Telemedicine Encounter Quality: Comparing Patient and Provider Perspectives of a Socio-Technical System” Presented at theHAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES Big Island, Hawaii
  • LeRouge, C., Hevner, A., Collins, R., Garfield, M. J., Law, D. (2004). “Social and Technical Quality Attributes in a Telemedicine Encounter: Contrasting Perspectives” Presented at theAmerican Telemedicine Association 2004, Ninth Annual Meeting and Exposition Tampa, FL
  • Trumble, E. R., Trumble, R. R., Garfield, M. J. (2004). “MEDICO-ECONOMIC REALITIES IN A CHANGING MARKETPLACE” Presented at theAmerican Association of Neurological Surgeons Orlando, FL
  • LeRouge, C., Garfield, M. J., Hevner, A. R., Collins, R. (2004). “Managing Technology Service Encounters: Provider Perspectives of Telemedicine Encounter Quality” Presented at theAMCIS New York City
  • Cohen, C. F., Birkin, S. J., Cohen, M. E., Garfield, M. J., Webb, H. W. (2004). “CONFLICT DURING ORGANIZATIONAL CHANGE: ACQUISITION OF A SOFTWARE DEVELOPMENT FIRM” Presented at the10th International Conference on Industry, Engineering, and Management Systems Cocoa Beach, FL
  • Garfield, M. J., Gogan, J. L. (2003). “Vertical & horizontal information flows: the case of SARS”
  • LeRouge, C., Law, D., Garfield, M. J., Hevner, A., Gratz, D. (2002). “Telemedicine Encounter Quality: A Tale Perspectives” Presented at theAmerican Telemedicine Association Conference Los Angeles, California
  • Lynch, A., Garfield, M. J. (2002). “Improving Audit Teams' Ability to Uncover Fraud: A Study in Enhancing Teams' Creative Output” Presented at theDSI San Diego, CA
  • Birkin, S. J., Cohen, C. F., Garfield, M. J., Webb, H. W. (2002). “The Impact of Organizational and Group Factors on Software Testing Outcomes” Presented at theDSI San Diego, CA
  • LeRouge, C., Garfield, M. J., Hevner, A. (2002). “Quality Attributes in Telemedicine Video Conferencing” Presented at theHICCS Hawaii
  • Birkin, S., Cohen, C., Garfield, M. J., Webb, H. (2002). “Causes and Consequences of Conflict in Software Testing” Presented at thethe Global Business and Technology Association 2002 International Conference Rome, Italy
  • Garfield, M. J., Webb, H. (2001). “Software Testing Engineers - Identity of Self and Defining Their In-Group and Out-Group” Presented at theIFIP 8.2 New Orleans, LA
  • Garfield, M. J. (2000). “Critical Success Factors for State Telemedicine Policy” Presented at theAMCIS Long Beach, CA
  • Garfield, M. J., Satzinger, J., Taylor, N., Dennis, A. (1997). “The Creative Road: The Impact of the Person, Process and Feedback on Idea Generation” Presented at theAmericas Conference on Information Systems Indianapolis, IN
  • Carte, T., Garfield, M. J., Clawson, V., Bostrom, R. (1996). “Characteristics of Effective GSS Facilitators” Presented at theAmericas Conference on Information Systems Phoenix, AZ
  • Satzinger, J., Garfield, M. J., Nagasundaram, M. (1996). “Impact of Feedback on Individual Creativity"” Presented at theAmericas Conference on Information Systems Phoenix, AZ
  • Service

    Department Service


  • Chair for CIS Department 2022 - Present
  • Committee Chair for P&T 2018 - Present
  • Mentor (Faculty) for Women in IT 2017 - Present
  • Interim Department Chair for CIS Department 2021 - 2022
  • Committee Chair for Research Comittee 2018 - 2020
  • Committee Member for Recruiting Committee 2017 - 2020
  • Committee Member for P&T 2010 - 2018
  • Committee Chair for Recruiting Committee 2013 - 2015
  • Committee Chair for Marketing 2008 - 2013
  • Committee Member for Freshman IT experience 2011 - 2012
  • University Service


  • Committee Member for Campus Connection 2020 - Present
  • Committee Member for Graduate Academic Performance Committee 2018 - Present
  • Committee Member for Curriculum Policy Committee 2017 - 2020
  • Mentor (Faculty) for Graduate Student Org for IT 2017 - 2020
  • Committee Chair for Academic Affairs Committee Board of Trustees 2018 - 2019
  • Committee Member for Day MBA Program Committee 2008 - 2016
  • participant in EQUIS documentation efforts for EQUIS documentation 2010 - 2011
  • Student Organization Advisor for ONE 2009 - 2011
  • Valente Center requires all grant recipients to find a reviewer for their work and present their review to the comittee. I reviewed Scott Boss's work. for Reviewer for Valente Center Grant Recipient 2010 - 2010
  • Committee Member for Emerging Leaders Task Force - Year 2 2010 - 2010
  • Committee Member for Assurance of Learning 2009 - 2010
  • Committee Member for Emerging Leaders Task Force - Year 1 2010 - 2010
  • Committee Member for Academic Progress Committee 1942 - 1943
  • Professional Service


  • Officer, Vice President for Association of Information Systems 2020 - Present
  • Chairperson for AVP Conference Systems ICIS 2019 - Present
  • International Coordinator for Addis Ababa University 2013 - Present
  • Reviewer, Journal Article for Healthcare Journal 2013 - Present
  • Reviewer, Journal Article for ACM: Transactions on MIS Journal 2012 - Present
  • Editor (Associate), Journal for Health Systems 2011 - Present
  • Reviewer, Conference Paper for HICCS 2011 - Present
  • Reviewer, Conference Paper for ICIS 2011 - Present
  • Reviewer, Conference Paper for AMCIS 2011 - Present
  • Reviewer, Journal Article for Transaction on MIS 2011 - Present
  • Reviewer, Journal Article for MIS Quarterly 2011 - Present
  • Reviewer, Journal Article for Journal of Strategic Information Systems 2011 - Present
  • Reviewer, Conference Paper for HICCS 2010 - Present
  • Reviewer, Journal Article for Decision Support Systems Journal 2010 - Present
  • Reviewer, Journal Article for Engineering Management Journal 2010 - Present
  • Reviewer, Journal Article for Information Systems Management Journal 2010 - Present
  • Reviewer, Journal Article for Information Systems Research Journal 2010 - Present
  • Reviewer, Journal Article for Journal of the AIS 2010 - Present
  • Invited Lecture/Presentation for Addis Ababa University 2009 - Present
  • Reviewer, Journal Article for JMIS 2009 - Present
  • Editor (Associate), Journal for E-Service Journal 2002 - Present
  • Associate for Digitalization Cases Vol. 2: Mastering Digital Transformation for Global Business: Springer 2020 - 2021
  • VP of Membership for IG GlobalDevelopment. 2015 - 2020
  • Committee Chair for AMCIS 2019 - SOCIAL MEDIA AND WEB STRATEGY 2018 - 2019
  • Reviewer, Ad Hoc Reviewer for Mu'tah University 2017 - 2018
  • Committee Chair for EARLY-CAREER FACULTY CONSORTIUM 2017 - 2017
  • Conference/Workshop Organizer for Sig Health Workshop 2017 - 2017
  • Chairperson for MIS Camp for AMCIS 2017 2013 - 2017
  • 2015 ICIS Doctorial Consortium faculty mentor for ICIS 2014 - 2015
  • External reviewer for a Tenure Case for External reviewer for tenure case - 2012
  • Editor (Associate), Journal for International Journal of Healthcare Information Systems and Informatics (IJHISI) Special Issue 2010 - 2011
  • Editor (Associate), Journal for International Journal of Healthcare Information Systems and Informatics (IJHISI) 2010 - 2011
  • Reviewer, Journal Article for Journal of Strategic Information Systems 2010 - 2010
  • Editor (Associate), Conference for ICIS: Track 6: Human Behavior and IT 2010 - 2010