Bio
Current research interests include information privacy and security, and social media. Publications include the MIS Quarterly, Journal of Public Policy and Marketing, Journal of Interactive Marketing, Journal of Social Issues, The Information Society, MIS Quarterly Executive, Management Science and Organization Science. She served as a Commissioner on the President's Commission on Critical Infrastructure Protection and the FTC Advisory Committee on Access and Security. Business Week's e-biz Web site profiled her as a "Mover & Shaker" in 1999. Currently, she serves as a member of the GAO Executive Committee on Information Management and Technology and the Advisory Board to the Future of Privacy Forum. Prior to joining the faculty at Bentley, she held faculty positions at Georgetown University, American University, University of California - Berkeley, and the University of Virginia.
Professional Memberships
Association for Information Systems (AIS) PresentINFORMS PresentIntl Association of Privacy Professionals (IAPP) PresentAwards and Honors
2011, The Award for Excellence in Scholarship, Bentley UniversityPublications
Journal Articles
Bruening, P. J., Culnan, M. J. (2016). Through a Glass Darkly: From Privacy Notices to Effective Transparency. North Carolina Journal of Law & Tecnology, (14) 4 515-579. (Link)Gillon, K., Branz, L., Culnan, M. J., Dhillon, G., HOdgkinson, R. (2011). Information Security and Privacy: Rethinking Governance Models. Communications of the AIS, (28) 1 Article 33. (Link)Culnan, M. J., McHugh, P. J., Zubillaga, J. I. (2010). How Large U.S. Companies Can Use Twitter and Other Social Media to Gain Business Value. MIS Quarterly Executive, (9) 4 243-259. (Link)Fedorowicz, J., Gogan, J. L., Culnan, M. J. (2010). Barriers to Interorganizational Information Sharing in e-Government: A Stakeholder Analysis. The Information Society, (26) 5 315-329. (Link)Culnan, M. J., Clark, C. (2009). How Ethics Can Enhance Organizational Privacy: Lessons from the ChoicePoint and TJX Data Breaches. MIS Quarterly, (33) 4 673-687. (Link)Culnan, M. J. (2009). If You Build It, Will They Come? Gaining Business Value from Social Networking. Cutter Benchmark Review, (9) 5 5-11. Culnan, M. J., Carlin, T. J. (2009). Online Privacy Practices in Higher Education: Making the Grade?. Communications of the ACM, (52) 3 126-130. Culnan, M. J., Foxman, E. R., Ray, A. W. (2008). Why IT Executives Should Help Employees Secure Their Home Computers. MIS Quarterly Executive, (7 (March 2008)) 1 49-56. (Link)Milne, G. R., Culnan, M. J., Greene, H. (2006). A Longitudinal Assessment of Online Privacy Notice Readability. Journal of Public Policy and Marketing, (25) 2 (Fall) 238-249. Culnan, M. J. (2006). Does Higher Education Make the Grade for Online Privacy?. TRUSTe Advocate, (10) No. 5, Summer 2006 1-2. (Link)Culnan, M. J. (2006). Privacy in Search of Governance. Cutter Benchmark Review. Culnan, M. J. (2005). Bentley Survey Shows Customers Care About Security - But Don't Know How to Implement It. TRUSTe Advocate, (9) 1 (Link)Culnan, M. J. (2005). Giant Food and Elensys: Looking Out for Customers or Gross Privacy Invasion (Case Study). Communications of the AIS, (16) 317-328. (Link)Chan, Y., Culnan, M. J., Greenaway, K., Laden, G., Levin, T., Smith, H. J. (2005). Information Privacy: Management, Marketplace and Legal Challenges. Communications of the AIS, (16) 270-298. (Link)Culnan, M. J., Bies, R. J. (2003). Consumer Privacy: Balancing Economic & Justice Considerations. Journal of Social Issues, (59) 2 323-342. Milne, G. R., Culnan, M. J. (2002). A Longitudinal Analysis of the Privacy Web Sweep Data: Using Marketing Research to Inform Public Policy. The Information Society, (18) 5 345-359. Culnan, M. J. (2000). Protecting Privacy Online: Is Self-Regulation Working?. Journal of Public Policy and Marketing, (19) 1Culnan, M. J., Armstrong, P. K. (1999). Information Privacy, Procedural Fairness and Impersonal Trust: An Empirical Investigation. Organization Science, (10) 1 104-115. Milne, G. R., Culnan, M. J. (). Strategies for Reducing Online Privacy Risks: Why Consumers Read [or Don't Read] Online Privacy Notices. Journal of Interactive Marketing, (18) 3 15-29. Forthcoming.
Book Chapters
Culnan, M. J. (2011). Social Perspectives on Information Privacy In Tilbor, Henk C.A. and Jajodia, Sushil, (Eds.) Encyclopedia of Cryptography & Security. 2nd EditionSpringerCulnan, M. J. (2008). Online Communities: Infrastructure, Relational Cohesion and Sustainability In Elliott, Margaret S; Kraemer, Kenneth L, (Eds.) Computerization Movements and Technology Diffusion: From Mainframes to Ubiquitous Computing. Medford, NJ: Information TodayCulnan, M. J. (2007). Opt Out vs. Opt In In Staples, William G, (Eds.) Encyclopedia of Privacy. 363-364. Westport, CT: Greenwood Publishing GroupCulnan, M. J. (2007). Privacy Notices In Staples, William G, (Eds.) Encyclopedia of Privacy. 427-429. Westport, CT: Greenwood Publishing GroupCulnan, M. J. (2003). Consumer Privacy, Technology and Policy In George, Joey F, (Eds.) . 171-183. Englewood Cliffs: Prentice HallCulnan, M. J. (2003). How Privacy Notices Promote Informed Consumer Choice In Bruening, Paula J, (Eds.) . 12-16. Washington, DC: Center for Democracy & Technology (Link)Mason, R. O., Culnan, M. J. (2001). Privacy in the Age of the Internet In Dickson, G, DeSanctis, G, (Eds.) . Englewood Cliffs: Prentice HallCulnan, M. J., Bies, R. J. (1999). Managing Privacy Concerns Strategically: The Implications of Fair Information Practices for Marketing in the 21st Century In Bennett, Colin J, Grant, Rebecca, (Eds.) . 149-167. Toronto, Canada: University of Toronto Press
Cases
Culnan, M. J. (). Teaching note accompanies "Giant Food & Elensys: Looking Out for Customers or Gross Privacy Invasion"Written for: Piccoli, G., Introduction to MIS. Forthcoming.
Conference Proceedings
Culnan, M. J. (2010). Panel: Information Security and Privacy: Rethinking Governance Models AIS, (ICIS 2010) Gogan, J. L.Fedorowicz, J.Culnan, M. J. (2008). Is there gold in California data mines? , (AMCIS (Americas Conference on Information Systems)) Milne, G. R.Cromer, C. T.Culnan, M. J. (2006). Cyberactivism: Consumer Strategies for Addressing Privacy Concerns , (Marketing & Public Policy Conference) Culnan, M. J. (2005). Online Communities, Infrastructure, Relational Cohesion and Sustainability , (Workshop on Social Informatics: Extending the Contributions of Prof. Rob Kling)
Other(s)
Culnan, M. J. (2011). Accountability as the Basis for Regulating Privacy: Can Information Security Regulatiions Inform Privacy Policy?Future of Privacy Forum, (2) (Link)Hastak, M., Culnan, M. J. (2010). Online Behavioral Advertising "Icon" Study: Summary of Key Results Future of Privacy Forum. (Link)Presentations
Culnan, M. J. (2011). “Accountability as the Basis for Regulating Privacy:” Presented at the Berkeley Law School & George Washington U Law School Privacy Law Scholars Conference Berkeley, CA Culnan, M. J. (2010). “Panel: Information Security and Privacy: Rethinking Governance Models” Presented at the AIS ICIS 2010 St. Louis, Mo. Culnan, M. J. (2010). Culnan, M. J. (2009). “Is There Anybody Alive Out There? The Structure of a Springsteen Online Fan Community Based on Member Posting Behavior” Presented at theGlory Days Bruce Springsteen Symposium Monmouth University, New Jersey Culnan, M. J., McHugh, P., Zubillaga, J. (2009). “The Social Face of the Fortune 500: How America's Largest Firms Use Web 2.0 Applications to Communicate with their Customers” Presented at thePre-ICIS Sim Academic Workshop 2009 Phoenix, AZ Gogan, J. L., Fedorowicz, J., Culnan, M. J. (2008). “Is there gold in California data mines?” Presented at theAMCIS (Americas Conference on Information Systems) Tornto, Canada Gallant, L. M., Culnan, M. J., McLoughlin, P. (2007). “Why People e-File (or don't e-File) Their Taxes” Presented at theHawaii International Conference on Systems Sciences Kona, Hawaii Ray, A. W., Culnan, M. J., Foxman, E. R. (2006). “Influences on Home Computer Security Intentions and Behavior” Presented at the2006 AIS Mid-Year Conference Phoenix, Arizona Milne, G. R., Cromer, C. T., Culnan, M. J. (2006). “Cyberactivism: Consumer Strategies for Addressing Privacy Concerns” Presented at theMarketing & Public Policy Conference Long Beach, California Culnan, M. J. (2005). “The Pro-Social Behavior of Springsteen Fans: A Case Study of the BTX Online Community” Presented at theGlory Days: A Bruce Springsteen Symposium Monmouth University, NJ Culnan, M. J. (2005). “Social Impacts of Information Technology: Privacy and Security” Presented at theGordon B. Davis Symposium: The Future of the Information Systems Academic Discipline Minneapolis, MN Culnan, M. J., Ray, A. W., Foxman, E. R. (2005). “Educating the Weakest Link in Cyberspace: The Role for Business in Promoting Home PC Security” Presented at theSIM Academic Workshop Las Vegas, NV Culnan, M. J. (2005). “Online Communities, Infrastructure, Relational Cohesion and Sustainability” Presented at theWorkshop on Social Informatics: Extending the Contributions of Prof. Rob Kling Irvine, California Foxman, E. R., Culnan, M. J., Ray, A. W. (2004). “Securing the Weakest Link in Cyberspace: Marketing Computer Security for Home PC's to Consumers ” Presented at theAMA Marketing & Public Policy Conference Salt Lake City, UT Foxman, E. R., Culnan, M. J., Ray, A. W. (2004). “Securing the Weak Link in Cyberspace: Marketing Computer Security for Home PC's to Consumers [abstract]” Presented at theAmerican Marketing Association Marketing and Public Policy Conference Washington, D.C Service
Department Service
Committee Member for Promotion & Tenure Committee 2007 - PresentCommittee Chair for Research Committee 2008 - 2010Co-organizer with CIS for Seminar Organizer 2007 - 2010Not a committee for Primary Reviewer for junior faculty 2009 - 2010University Service
Committee Chair for Bentley Information Privacy Committee 2007 - PresentMet with visiting team for AACSB Reaccreditation Site Visit - 2010Professional Service
Committee Member for IAPP 2009 - 2011Conference/Workshop Track Chair for IAPP 2009 - 2010
