Jennifer Xu

Jennifer Xu

Teaching Interests

Artificial Intelligence,
Business Intelligence,
Programming Languages,
Systems Analysis and Design,
Database Management,
Management Information Systems.

Research Interests

Business Intelligence, Big Data, and FinTech,
Knowledge Discovery and Data Mining,
Knowledge Management,
Social Network Analysis,
Online Community,
Information Visualization,
Human-Computer Interaction,
Electronic Commerce,
Health Informatics.

Consulting/Practice Interests

FinTech,
Machine Learning,
Electronic Commerce,
Business Intelligence.

Bio

Jennifer J. Xu is a Professor of Computer Information Systems at Bentley University. She received her PhD in Management Information Systems from the University of Arizona. Her research interests include artificial intelligence, machine learning, business analytics, social network analysis, FinTech, healthcare informatics, and human-computer interaction. She has published more than 100 articles in Information Systems journals, books, and conference proceedings. She is currently serving as Senior Editor at Journal of the Association for Information Systems (JAIS), and as Associate Editor at Decision Support Systems (DSS) and Information & Management (I&M).

Awards and Honors

  • Outstanding Scholarly Contribution Award, Bentley University
  • Reviewer Hall of Fame, Journal of the Association for Information Systems
  • INFORMS ISS Design Science Award, INFORMS
  • Distinguished Paper, 2020 EDSIG Conference
  • Best Paper Award, The 2018 Workshop on Business Processes and Services
  • Applying Blog Mining Techniques in Suicide Research and Prevention, Hong Kong Research Grant Council's General Research Fund (GRF)
  • Bentley Service Award, Bentley
  • NSF Grant (Co-PI), "Software for Real-World Systems (SRS): Design and Evaluation Methodologies for Enhancing ERP System Usability," $400,000, 2008-2011
  • Outstanding Scholarly Contribution Award
  • Bentley Publication Award
  • Best Paper on the 10th Pacific Asia Conference on Information Systems, Malaysia, July 6-9, 2006.
  • Graduate In-state Tuition Scholarship, University of Arizona, 2001-2005
  • Tuition Scholarship and Graduate Assistantship, University of Arizona, 2000-2005
  • 2004 James LaSalle Outstanding Graduate Student Instructor Award, University of Arizona
  • Tuition Scholarship and Graduate Assistantship, University of Mississippi, 1997-2000
  • Renmin Fellowship, Beijing Institute of Technology, Beijing, China, 1991-1995

    • Scholarly Contributions and Creative Productions

    Journal Articles

  • Chau, M., Xu, J. (2025). An IS Research Agenda on Large Language Models: Development, Applications, and Impacts on Business and Management. ACM Transactions on Management Information Systems, (16) 1 1-11.
  • Zhang, Y., Xu, J., Chen, D. (2025). Fintech and Household Participation in Risky Financial Markets: Evidence from China. Financial Innovation
  • Babaian, T., Xu, J. (2024). Entity recognition from colloquial text. Decision Support Systems, (179)
  • Xu, J., Garfield, M. J. (2024). Analytics for an Audience of Healthcare Professionals: Curriculum Design and Student Perceptions. Information Systems Education Journal 22 82-96.
  • Abbasi, A., Chiang, R., Xu, J. (2023). Data Science for Social Good. Journal of the Association for Information Systems, (24) 6 1439-1458.
  • Qi, Z., Chen, D., Xu, J. (2022). Do Facial Images Matter? Understanding the Role of Private Information Disclosure in the Crowdfunding Market. Electronic Commerce Research and Applications
  • Liu, M., Robin, A., Wu, K., Xu, J. (2022). Blockchain Technology: A Use Case on Supply Chain Traceability. Journal of Emerging Technologies in Accounting, (19) 2 105-119.
  • Xu, J., Chen, D., Chau, M., Li, L., Zheng, H. (2022). Peer-to-Peer Loan Fraud Detection: Constructing Features from Transaction Data. MIS Quarterly, (46) 3 1777-1792.
  • Xu, J., Frydenberg, M. E. (2021). Python Programming in an IS Curriculum: Perceived Relevance and Outcomes. Information Systems Education Journal, (19) 4 37-54.
  • Xu, J., Babaian, T. (2021). Artificial Intelligence in Business Curriculum: The Pedagogy and Learning Outcomes. International Journal of Management Education, (19) 3
  • Chau, M., Li, M., Wong, P., Xu, J., Yip, P., Chen, H. (2020). Finding People with Emotional Distress in Online Social Media: A Design Combining Machine Learning and Rule-Based Classification. MIS Quarterly, (44) 2 933-955.
  • Liu, M., Wu, K., Xu, J. (2019). How Will Blockchain Technology Impact Auditing and Accounting: Permissionless Vs. Permissioned Blockchain. Current Issues in Auditing, (13) 2 A19-A29.
  • Frydenberg, M. E., Xu, J. (2019). Easy as Py: A First Course in Python with a Taste of Data Analytics. Information Systems Education Journal, (17) 4 15-Apr. (Link)
  • Xu, J., Fedorowicz, J., Williams, C. B. (2019). Effects of Symbol Sets and Needs Gratifications on Audience Engagement: Contextualizing Police Social Media Communication. Journal of the Association for Information Systems, (20) 5 536-569.
  • Babaian, T., Xu, J., Lucas, W. T. (2018). ERP Prototype with Built-in Task and Process Support. European Journal of Information Systems, (27) 2 189-206. (Link)
  • Williams, C. B., Fedorowicz, J., Kavanaugh, A., Mentzer, K., Thatcher, J. B., Xu, J. (2018). Leveraging Social Media to Achieve a Community Policing Agenda. Government Information Quarterly, (35) 2 210-222.
  • Xu, J., Chau, M. (2018). Cheap Talk? The Impact of Lender-Borrower Communication on P2P Lending Outcomes. Journal of Management Information Systems, (35) 1 53-85.
  • Xu, J., Topi, H. (2017). A Conceptual Model for User-System Collaboration: Enhancing Usability of Complex Information Systems. Communications of the AIS, (41) 1 775-800. (Link)
  • Xu, J. (2016). Are blockchains immune to all malicious attacks. Financial Innovation
  • Xu, J., Chau, M., Tan, B. (2014). The Development of Social Capital in the Collaboration Network of IS Scholars. Journal of Association for Information Systems, (15) 2 835-859.
  • Chau, M., Xu, J. (2012). Business Intelligence in Blogs: Understanding Consumer Interactions and Communities. MIS Quarterly, (36) 4 1189-1216.
  • Chau, M., Xu, J., Cao, J., Lam, P., Shiu, B. (2009). Blog Mining: A Framework and Example Applications. IEEE IT Professional, (11) 1 36-41.
  • Xu, J., Hu, D., Chen, H. (2009). Dynamics of Terrorist Networks: Understanding the Survival Mechanisms of Global Salafi Jihad. Journal of Homeland Security and Emergency Management, (6) 1 27.
  • Kaza, S., Xu, J., Marshall, B., Chen, H. (2009). Topological Analysis of Criminal Activity Networks: Enhancing Transportation Security. IEEE Transactions on Intelligent Transportation Systems, (10) 1 83-91.
  • Xu, J., Chen, H. (2008). The Topology of Dark Networks. Communications of the ACM, (51) 10 58-65.
  • Leroy, G., Xu, J., Chung, W., Eggers, S., Chen, H. (2007). An End User Evaluation of Query Formulation and Result Review Tool in Three Medical Meta-search Engines. International Journal of Human-Computer Studies, (76) 12-Nov 780-789.
  • Shroeder, J., Xu, J., Chen, H., Chau, M. (2007). Automated Criminal Link Analysis Based on Domain Knowledge. Journal of the American Society for Information Science and Technology, (58) 6 842-855.
  • Xu, J., Wang, A. G., Li, J., Chau, M. (2007). Complex Problem Solving: Identity Matching Based on Social Contextual Information. Journal of Association for InformationSystems, (8) 10 525-545.
  • Chau, M., Xu, J. (2007). Mining Communities and Their Relationships in Blogs: A Study of Hate Groups. International Journal of Human-Computer Studies, (65) 57-70.
  • Wang, G., Chen, H., Xu, J., Atabakhsh, H. (2006). Automatically Detecting Criminal Identity Deception: An Adaptive Detection Algorithm. IEEE Transactions on Systems, Man and Cybernetics, (36) 5 988-999.
  • Chen, H., Xu, J. (2006). Intelligence and Security Informatics for National Security. Annual Review of Information Science and Technology, (40) 229-289.
  • Huang, Z., Chen, H., Guo, F., Xu, J., Wu, S., Chen, W. (2006). Knowledge Mapping: Visualizing the Expertise Space. Decision Support Systems, (42) 3 1539-1557.
  • Xu, J., Chen, H. (2005). Criminal Network Analysis and Visualization: A Data MiningPerspective. Communications of the ACM, (48) 6 101-107.
  • Xu, J., Chen, H. (2005). CrimeNet Explorer: A Framework for Criminal Network KnowledgeDiscovery. ACM Transactions on Information Systems, (23) 2 201-226.
  • Chen, H., Chung, W., Xu, J., Wang, G., Chau, M., Qin, Y. (2004). Crime Data Mining: AGeneral Framework and Some Examples. IEEE Computer, (37) 4 50-56.
  • Xu, J., Chen, H. (2004). Fighting Organized Crimes: Using Shortest-Path Algorithms toIdentify Associations in Criminal Networks. Decision Support Systems, (38) 3 473-487.

    • Books

  • Lang, K., Xu, J., Zhu, B., Liu, X., Shaw, M., Zhang, H., Fan, M. (2020). Smart Business: Technology and Data Enabled Innovative Business Models and Practices Springer
  • Xu, J., Zhu, B., Liu, X., Shaw, M., Zhang, H., Fan, M. (2019). The Ecosystem of e-Business: Technologies, Stakeholders, and Connections Springer

    • Book Chapters

  • Li, M., Chircu, A. M., Li, G., Xia, L., Xu, J. (2017). Patient Satisfaction and Hospital Structure: How Are They Related? Lecture Notes in Computer Science (LNCS) , Smart Health. Springer
  • Li, T. M., Xu, J., Chau, M. (2014). Competition within and Between Communities Within and Across Social Networks Encyclopedia of Social Networks and Mining. Springer
  • Xu, J. (2014). Knowledge Discovery and Data Mining Information Systems and Information Technology, Vol. 2 (Computing Handbook Set, Third Edition). Boca Raton: Taylor and Francis
  • Memon, N., Xu, J., Hicks, D., Chen, H. (2010). Social Network Data Mining: Research Questions, Techniques, and Applications Data Mining for Social Network Data. Springer
  • Yates, D. J., Xu, J. (2009). Sensor Field Resource Management for Sensor Network Data Mining Intelligent Techniques for Warehousing and Mining Sensor Network Data. Hershey, PA: IGI Global (Link)
  • Xu, J., Chen, H. (2008). Understanding the Nexus of Terrorist Web Sites Intelligence and Security Informatics: Techniques and Applications. Berlin: Springer
  • Chau, M., Xu, J. (2008). Using Web Mining and Social Network Analysis to Study the Emergence of Cyber Communities in Blogs Terrorism Informatics: Knowledge Management and Data Mining for Homeland Security. Berlin: Springer

    • Conference Proceedings

  • Xu, J., Liu, P., Adeborna, E., Motiwalla, L. (2025). “Constructing Baselines for Popularity Bias in Recommender Systems: A Simulation Approach”
  • Xu, J., Babaian, T. (2025). “Algorithmic Bias from the Perspectives of Healthcare Professionals”
  • Xu, J., Garfield, M. J. (2023). “Analytics for an Audience of Healthcare Professionals: Curriculum Design and Student Perceptions” ISCAP Conference
  • Xu, J., Tang, J., Liu, M. (2023). “Understanding AI Generated NFTs through Opensea” the Americas Conference on Information Systems
  • Xu, J., Tang, J., Liu, M. (2023). “The Market for AI Generated NFTs: An Exploratory Study” the 16th China Summer Workshop on Information Management
  • Xu, J., Babaian, T. (2022). “Investigating Generalizability of BERT Models for Symptom Recognition” Proceedings of the 32nd Workshop on Information Technologies and Systems (WITS) Copenhagen
  • Xu, J., Babaian, T. (2022). “Investigating Symptom Recognition in Colloquial Patient Narratives” Proceedings of the 16th International Conference on Design Science Research in Information Systems (DESRIST) St. Petersburg, FL
  • Xu, J., Hao, H., Sun, P., Zhang, A. (2021). “Named Entity Recognition in Medical Error Narratives using BERT” Proceedings of the 3rd New England Chapter of the Association for Information Systems Conference
  • Xing, J., Lin, J., Liu, M., Xu, J. (2020). “Examining Emerging Technology Awareness in the Accounting and Finance Industries through Twitter Data” Proceedings of the 22nd International Conference on Human-Computer Interaction
  • Ke, D., Bai, X., Xu, J. (2019). “How Blockchain Features Affect Online Self-disclosure? An Exploratory Study of User Behavior on Blockchain-based Social Networks” Proceedings of the 2019 Workshop on Business Processes and Services
  • Chen, D., Xu, J. (2019). “Does Appearance Matter? Exploring the Role of Facial Features for Judging Borrowers‚Äô Credibility in Online P2P Lending Markets” Proceedings of the 17th IEEE International Conference on Intelligence and Security Informatics
  • Qiu, S., Xu, J., Liu, M. (2018). “Diffusion of Innovation in Accounting: How have the Big Four been Adopting Blockchain Technology?” Proceedings of the 2018 Workshop on Business Processes and Services
  • Frydenberg, M. E., Xu, J. (2018). “Easy as Py: A First Course in Python with a Taste of Data Analytics” ISCAP
  • Xu, J., Fedorowicz, J., Williams, C. B. (2017). “Routine and Emergency Communications: Police Tweets and Community Responses” Association for Information Systems
  • Xu, J., Chen, D., Chau, M. (2016). “Identifying Features for Detecting Fraudulent Loan Requests on P2P Platforms” Proceedings of the IEEE International Conference on Intelligence and Security Informatics
  • Xu, J., Fedorowicz, J., Williams, C. B. (2016). “It's What You Write and How You Write about it: The Policing Facebook Experience” Proceedings of the 20th Pacific Asia Conference on Information Systems
  • Chen, X., Zhang, Y., Xu, J., Xing, C., Chen, H. (2016). “Deep Learning Based Topic Identification and Categorization: Mining Diabetes-Related Topics on Chinese Health Websites” Proceedings of the 21st International Conference on Database Systems for Advanced Applications
  • Xu, J., Lu, Y., Chau, M. (2015). “The Effects of Lender-Borrower Communication on P2P Lending Outcomes” International Conference on Information Systems
  • Zhang, Y., Zhang, Y., Yin, Y., Xu, J., Xing, C., Chen, H. (2015). “Chronic Disease Related Entity Extraction in Online Chinese Question and Answer Services” International Conference for Smart Health
  • Chen, X., Zhang, Y., Xu, J., Xing, C., Chen, H. (2015). “Health-related Spammer Detection in Online Chinese Social Media” International Conference for Smart Health
  • Zhang, Y., Zhang, Y., Xu, J., Xing, C., Chen, H. (2015). “Sentiment Analysis on Chinese Health Forums: A Preliminary Study of Different Language Models” International Conference for Smart Health
  • Xu, J., Lu, Y., Chau, M. (2015). “P2P Lending Fraud Detection: A Big Data Approach” Proceedings of the Pacific Asia Workshop on Intelligence and Security Informatics
  • Topi, H., Xu, J. (2012). “Developing an Instrument to Measure Enterprise System Users' Perceptions of System-User Collaboration”
  • Cooprider, J. G., Topi, H., Xu, J., Dias, M., Babaian, T., Lucas, W. T. (2010). “A Collaboration Model for ERP User-System Interaction”
  • Zhang, Y., Xu, J., Zhu, Q. (2010). “Effectiveness of Electronic Word-of-Mouth: The Impact of Message Type, Tie Strength, and Message Delivery Method”
  • Xu, J. (2009). “Identifying Cohesive Local Community Structure in Networks”
  • Cao, J., Knotts, T., Xu, J., Chau, M. (2009). “Word of Mouth Marketing through Online Social Networks”
  • Chau, M., Xu, J. (2007). “Studying Customer Groups from Blogs”
  • Xu, J., Chau, M. (2006). “Mining Communities of Bloggers: A Case Study on Cyber-Hate”
  • Xu, J., Chen, H., Zhou, Y., Qin, J. (2006). “On the Topology of the Dark Web of Terrorist Groups”
  • Xu, J., Chau, M. (2006). “The Social Identity of IS: Analyzing the Collaboration Network of the ICIS Conferences (1980-2005)”
  • Wang, A. G., Xu, J., Chen, H. (2006). “Using Social Contextual Information to Match Criminal Identities”
  • Weisband, S., S. M. B. Thatcher, ., Xu, J. (2005). “Using Bibliometric Analysis to EvaluateScientific Progress in Virtual Teams Research”
  • Xu, J. (2004). “Criminal Relation Exploration Tool for Law Enforcement KnowledgeManagement”
  • Huang, Z., Chen, H., Guo, F., Xu, J., Wu, S., Chen, W. (2004). “Visualizing the Expertise Space”
  • Chen, H., Chung, W., Qin, Y., Chau, M., Xu, J., Wang, G. (2003). “Crime Data Mining: An Overview and Case Studies”
  • Schroeder, J., Xu, J., Chen, H. (2003). “CrimeLink Explorer: Using Domain Knowledge to Facilitate Automated Crime Association Analysis”
  • Leroy, G., Chen, H., Martinez, J., Eggers, S., Falsey, R., Xu, J. (2003). “Genescene: Biomedical Text and Data Mining”
  • Xu, J., Chen, H. (2003). “Untangling Criminal Networks: A Case Study”
  • Xu, J., Chen, H. (2002). “Using Shortest Path Algorithms to Identify Criminal Associations”
  • Xu, J., Babaian, T. (1964). “Algorithmic Bias from the Perspectives of Healthcare Professionals” the 18th International Conference on Health Informatics Porto

    • Presentations

  • Xu, J., Babaian, T. (2025). “Financial Text Analysis Using Language Model Ensembles: Sentiment and Topics in FOMC Press Conferences” Presented at the International Symposium for the Advancement of Financial Economics (ISAFE 2025)
  • Xu, J. (2024). “Not Fair? A Temporal Analysis of Popularity Bias in Collaborative Filtering Recommender System Using Amazon Product Data” Presented at the INFORMS Workshop on Information Technologies and Systems Bangkok, Thailand
  • Frydenberg, M. E., Xu, A., Xu, J. (2024). “Student Perceptions of Learning through Original and AI-Generated Python Programs from a Software Quality Perspective” Presented at the Information Systems and Computing Academic Professionals (ISCAP) Baltimore, Maryland
  • Babaian, T., Xu, J. (2023). “Entity Recognition from Colloquial Texts” Presented at the Bentley CIS Dept the IS Research @ Bentley seminar series Online
  • Xu, J., Liu, M. (2022). “The Market for AI Generated NFTs: Participants, Items, and Transactions” Presented at the 2022 SIGBIT Workshop on Web3 Technologies and Applications Copenhagen, Denmark
  • Xu, A., Xu, J., Hao, H. (2022). “How Diffused Emotions Affect User Contribution in Online Cancer Communities” Presented at the INFORMS INFORMS Annual Meeting Indianapolis, Indiana, USA
  • Hao, H., Xu, J., Lee, Y., Xu, L. (2022). “How to Utilize Data Visualization Method to Analyze Information Systems Related Medical Errors” Presented at the Americas Conference on Information Systems (AMCIS) Minneapolis, MN.
  • Xu, J. (2022). “Peer-to-Peer Loan Fraud Detection: Constructing Features from Transaction Data” Presented at the University of Colorado Front Range Machine Learning Alliance (FoRMLA) Seminar Series Boulder, CO
  • Hao, H., Xu, J., Lee, Y., Xu, L. (2022). “Do Information Systems Play A Role in Patient Safety? A Data Visualization Method for Medical Error Analytics” Presented at the Conference on Health IT and Analytics (CHITA) Washington D.C.
  • Xu, J., Hao, H., Sun, P., Zhang, A. (2021). “Named Entity Recognition in Medical Error Narratives using BERT” Presented at the New England Association for Information Systems Annual Conference Boston, MA
  • Xu, J., Frydenberg, M. E. (2020). “Python Programming in an IS Curriculum: Perceived Relevance and Outcomes” Presented at the EDSIG Conference Virtual
  • Lucas, W., Xu, J. (2019). “Woman Seeking Work: Putting Your Best Food Fofward in the Job Search Process” Presented at the AnitaB.org Grace Hopper Celebration (GHC) Orlando, FL
  • Li, M., Chircu, A. M., Li, G., Xia, L., Xu, J. (2017). “Patient Satisfaction and Hospital Structure: How Are They Related?” Presented at the International Conference for Smart Health (ICSH) June 26-27, 2017, Hong Kong
  • Ye, L., Xu, J., Zhao, L. (2017). “Blockchain: Topic Coverage and Evolution” Presented at the China Summer Workshop on Information Management Nanjing, China
  • Xu, J. (2016). “Deep Learning Based Topic Identification and Categorization: Mining Diabetes-Related Topics on Chinese Health Websites” Presented at the Bentley University Bentley Research Colloquium
  • Xu, J. (2016). “Identifying Features for Detecting Fraudulent Loan Requests on P2P Platforms” Presented at the IEEE IEEE Conference on Intelligence and Security Informatics Tucson, AZ
  • Li, M., Chircu, A. M., Xia, L., Li, G., Xu, J. (2016). “Business Analytics Gaps Between Academia and Industry” Presented at the INFORM 12th INTERNATIONAL CONFERENCE on OPERATIONS RESEARCH Havana, Cuba
  • Xu, J. (2015). “The Effects of Lender-Borrower Communication on P2P Lending Outcomes” Presented at the International Conference on Information Systems Fort Worth, TX
  • Williams, C. B., Fedorowicz, J., Haughton, D. M., Kavanaugh, A., Mentzer, K., Thatcher, J., Xu, J. (2015). “Use and Impact of Social Media in Community Policing” Presented at the Telecommunications Policy Research Conference Arlington, Virginia
  • Li, M., Chircu, A. M., Li, G., Shen, Y., Xia, L., Xu, J. (2015). “Final Report: Business Analytics Methods, Techniques and Applications Innovation - A Bentley Thought Leadership Network for Analytics Challenges” Presented at the Bentley University 3rd Annual Research Showcase Poster Session Waltham, MA
  • Lucas, W. T., Xu, J., Babaian, T. (2013). “Visualizing ERP Usage Logs in Real Time” Presented at the 15th International Conference on Enterprise Information Systems (ICEIS'13) Angers, France
  • Xu, J., Lucas, W. T., Babaian, T. (2012). “Visualizing Business Processes for Providing ERP Task Support” Presented at the 7th Pre-ICIS Conference on Enterprise Systems in MIS Orlando, FL
  • Topi, H., Xu, J. (2012). “Developing an Instrument to Measure Enterprise System Users' Perceptions of System-User Collaboration” Presented at the Pacific-Asia Conference on Information Systems Ho Chi Minh City, Vietnam
  • Cooprider, J. G., Topi, H., Xu, J., Dias, M., Babaian, T., Lucas, W. T. (2010). “A Collaboration Model for ERP User-System Interaction” Presented at the Hawaii International Conference on System Sciences (HICSS) Koloa, Kauai, Hawaii
  • Zhang, Y., Xu, J., Zhu, Q. (2010). “Effectiveness of Electronic Word-of-Mouth: The Impact of Message Type, Tie Strength, and Message Delivery Method” Presented at the the 9th Workshop on e-Business St. Louis, MO
  • Babaian, T., Lucas, W. T., Xu, J., Topi, H. (2010). “Usability through System-User Collaboration: Deriving Design Principles for Greater ERP Usability” Presented at the 5th International Conference on Design Science Research in Information Systems and Technology St. Gallen, Switzerland
  • Lucas, W. T., Babaian, T., Cooprider, J. G., Topi, H., Xu, J. (2010). “Applying Human-Computer Collaboration for Improving ERP Usability: Extended Abstract” Presented at the Proceedings of the 2010 International Symposium on Collaborative Technologies and Systems (CTS 2010) Lombard, IL
  • Xu, J. (2009). “Identifying Cohesive Local Community Structure in Networks” Presented at the International Conference on Information Systems Phoenix, AZ
  • Cao, J., Knotts, T., Xu, J., Chau, M. (2009). “Word of Mouth Marketing through Online Social Networks” Presented at the the 15th Americas Conference on Information Systems San Francisco, CA
  • Chau, M., Xu, J. (2007). “Studying Customer Groups from Blogs” Presented at the the 6th Workshop on e-Business Montreal, Quebec, Canada
  • Xu, J., Chau, M. (2006). “Mining Communities of Bloggers: A Case Study on Cyber-Hate” Presented at the International Conference on Information Systems Milwaukee, WI
  • Xu, J., Chau, M. (2006). “The Social Identity of IS: Analyzing the Collaboration Network of the ICIS Conferences (1980-2005)” Presented at the International Conference on Information Systems Milwaukee, WI
  • Chau, M., Xu, J. (2006). “A Framework for Locating and Analyzing Hate Groups in Blogs” Presented at the Pacific Asia Conference on Information Systems Malaysia
  • Wang, A. G., Xu, J., Chen, H. (2006). “Using Social Contextual Information to Match Criminal Identities” Presented at the the 39th Hawaii International Conference on Systems Sciences Kauai, HW
  • Xu, J., Chen, H., Zhou, Y., Qin, J. (2006). “On the Topology of the Dark Web of Terrorist Groups” Presented at the the IEEE International Conference on Intelligence and San Diego, CA
  • Qin, J., Xu, J., Hu, D., Sageman, M., Chen, H. (2005). “Analyzing Terrorist Networks: A CaseStudy of the Global Salafi Jihad Network” Presented at the the 3rd NSF/NIJ Symposium on Intelligence and Security Informatics Atlanta, GA
  • Weisband, S., S. M. B. Thatcher, ., Xu, J. (2005). “Using Bibliometric Analysis to EvaluateScientific Progress in Virtual Teams Research” Presented at the the 65th Academy of Management Annual Meeting Honolulu, HW
  • Xu, J. (2004). “Criminal Relation Exploration Tool for Law Enforcement KnowledgeManagement” Presented at the Americas Conference on Information Systems New York, NY
  • Xu, J., Marshall, B., Kaza, S., Chen, H. (2004). “Analyzing and Visualizing Criminal Network Dynamics: A Case Study” Presented at the the 2nd NSF/NIJ Symposium on Intelligence and Security Informatics (ISI'04) Tucson, AZ
  • Huang, Z., Chen, H., Guo, F., Xu, J., Wu, S., Chen, W. (2004). “Visualizing the Expertise Space” Presented at the the 37th Hawaii International Conference on System Science (HICSS 37) Big Island, Hawaii
  • Chen, H., Chung, W., Qin, Y., Chau, M., Xu, J., Wang, G. (2003). “Crime Data Mining: An Overview and Case Studies” Presented at the of the 3rd National Conference for Digital Government Research (dg.o 2003) Boston, MA
  • Schroeder, J., Xu, J., Chen, H. (2003). “CrimeLink Explorer: Using Domain Knowledge to Facilitate Automated Crime Association Analysis” Presented at the the 1st NSF/NIJ Symposium on Intelligence and Security Informatics (ISI'03) Tucson, AZ
  • Xu, J., Chen, H. (2003). “Untangling Criminal Networks: A Case Study” Presented at the the 1st NSF/NIJ Symposium on Intelligence and Security Informatics (ISI'03) Tucson, AZ
  • Leroy, G., Chen, H., Martinez, J., Eggers, S., Falsey, R., Xu, J. (2003). “Genescene: Biomedical Text and Data Mining” Presented at the the 3rd ACM/IEEE Joint Conference on Digital Libraries (JCDL '03) Houston, TX
  • Xu, J., Chen, H. (2002). “Using Shortest Path Algorithms to Identify Criminal Associations” Presented at the the 2nd National Conference for Digital Government Research (dg.o 2002), Los Angeles, CA Los Angeles, CA
  • Mayer, W., Xu, J. (1999). “A Two-Step Semiparametric Estimator for Switching Regression Models” Presented at the North American Conference of the Econometric Society Madison, WI

    • Service

    Service: Department

  • Major Coordinator for AI Major 9/1/24 - Present
  • Committee Chair for IS Research @Bentley 1/1/23 - Present
  • Mentor (Faculty) for Junior faculty mentor 1/1/23 - Present
  • Committee Chair for CIS P&T Committee 1/1/21 - Present
  • Principal Advisor to Tenure-Track Faculty for CIS P&T Committee 9/1/20 - Present
  • Committee Member for CIS Lecturer Recruiting Committee 8/1/21 - 12/31/21
  • Committee Member for CIS Recruiting Committee 8/1/19 - 6/30/20
  • Course Coordinator for CS299 (Python Programming) 1/1/18 - 5/31/18
  • Task Force Member for CIS Undergraduate Curriculum Review Task Force 12/1/16 - 12/31/18
  • Task Force Member for MSIT Curriculum revision 7/1/17 - 3/31/18
  • Committee Member for CIS Marketing Committee 9/1/15 - 12/31/22
  • Mentor (Faculty) for MSIT 3/1/16 - 4/30/16
  • Committee Member for CIS Recruiting Committee 9/1/13 - 3/31/14
  • Committee Chair for CIS Marketing Committee 9/1/11 - 6/30/14
  • Co-Organizer for CIS/IPM/IDCC Research Seminar Organizing Team 9/1/10 - 7/31/14
  • Interviewee for TechTarget 10/1/10 - 10/31/10
  • Supervisor for Visiting Student Supervision 8/1/09 - 7/31/10
  • Committee Member for CIS Research Committee 8/1/06 - Present

    • Service: Public

  • External Expert/Advisor for U.S. Government Accountability Office 1/1/11 - 12/31/11

    • Service: Professional

  • Committee Member for JAIS Theory Development Workshop 2025-12-13 - 2025-12-13
  • Committee Member for JAIS Best Paper Award Committee - Present
  • Committee Member for INFORMS ISS Distinguished Scholar Nomination Committee - Present
  • Board of Advisors for Workshop on e-Business - Present
  • Committee Member for Workshop on e-Business Best Paper Award Committee - Present
  • Mentor for Journal of the Association for Information Systems 12/16/24 - 12/16/24
  • Editor (Associate), Conference for International Conference for Information Systems - Present
  • Committee Member for Conference on Information Systems and Technology - Present
  • Editor, Journal for Journal of Association for Information Systems 9/1/23 - Present
  • Editor (Associate), Journal for Information & Management 7/1/24 - Present
  • Editor (Associate), Conference for International Conference on Information Systems 5/1/24 - 6/30/24
  • Editor (Associate), Journal for Decision Support Systems 2/1/22 - Present
  • for The Grace Hopper Celebration (GHC) 10/1/19 - 10/4/19
  • Conference/Workshop Organizer for The AIS SIG Workshop on e-Business 7/1/19 - Present
  • Conference/Workshop Organizer for The AIS SIGBPS Workshop on Business Processes and Services 7/1/19 - 12/31/19
  • Editor (Associate), Conference for European Conference on Information Systems 1/1/19 - 12/31/19
  • Conference/Workshop Organizer for The 17th Workshop on e-Business 7/1/18 - 12/31/18
  • Editor (Associate), Journal for Communications of the AIS 7/1/17 - Present
  • Conference/Workshop Track Chair for International Conference on Electronic Commerce 1/1/14 - 12/31/14
  • Committee Member for Pacific-Asia Conference on Knowledge Discovery and Data Mining 1/1/14 - 12/31/14
  • Committee Member for Workshop on Issues and Challenges in Social Computing 1/1/14 - 12/31/14
  • Conference/Workshop Track Chair for Hawaii International Conference on System Sciences (HICSS) 1/1/12 - 12/31/17
  • Committee Member for China Summer Workshop on Information Management 1/1/11 - Present
  • Editorial Review Board Member for Journal of Security Informatics 1/1/10 - 12/31/18
  • Editor (Associate), Journal for International Journal of Social Network Mining 1/1/10 - 12/31/13
  • Committee Member for IEEE International Conference on Intelligence and Security Informatics 1/1/06 - Present

    • Service: Ph.D. Advising

  • Supervisor 2024/01 - 2024/03
  • Supervisor, Independent Study Advisor 2023/01 - 2023/02
  • Supervisor 2023/03 - 2024/01
  • Committee Member 2023/01 - 2024/01
  • Supervisor 2020/01 - 2021/03
  • Committee Member 2011/01 - 2015/03

    • Service: University

  • Committee Member for Graduate Academic Performance Committee 9/1/24 - Present
  • Committee Member for IAIPC 9/1/24 - Present
  • Attendee for Digital Education Council 11/3/24 - 11/5/24
  • Committee Member for Exec. Ed. Program (AI) 9/1/23 - 5/31/24
  • Committee Member for MBA Revitalization Committee 9/1/23 - 5/31/24
  • Committee Member for Exec. Ed. Program (Healthcare) 9/1/23 - 10/31/23
  • Committee Member for Center for Health and Business 7/1/24 - Present
  • Committee Member for Ph.D. Council 7/1/24 - Present
  • Conference/Workshop Organizer for AI Major Workshop 6/1/24 - 9/17/24
  • Committee Member for Research Council 9/1/20 - 7/31/23
  • Committee Member for Salary and Benefits Committee 9/1/20 - 7/31/23
  • Committee Member for Academic Integrity Council 1/1/18 - Present
  • Administrative Assignment, Other for MSIT Program Director 7/1/18 - 7/31/20
  • Committee Member for Academic Standards 9/1/16 - 7/31/19
  • Mentor (Faculty) for Graduate Information Technology Management Association 1/1/16 - 12/31/19
  • Committee Member for Board of Trustees Academic Affairs Committee 9/1/10 - 7/31/12
  • Committee Member for Doctoral Dissertation Committee 8/1/09 - 8/31/11