Strategic IT Management
Case Research
Qualitative Research Methods
Information Security Incident Response, Patient Safety and Health Care IT, Interorganizational Information Systems; Assimilation of Emerging Technologies; IT and Strategy; Interpretive Case Study Methods; Critical Incident Technique
Health IT and patient safety, health IT and strategy, strategic information security management
Conducts case based field research on emerging IT challenges in health care and several other industries. Has published more than 100 papers in IS conference proceedings such as AMCIS, ECIS, HICSS, and ICIS and more than 50 papers in high-quality peer-reviewed journals such as Case Research Journal, Communications of the Association for Information Systems, International Journal of Electronic Commerce, JMIS, Journal of Information Technology, and MIS Quarterly-Executive. Author of numerous Harvard Business School cases on strategic IT management that are taught in business schools all over the world, and practitioner columns for Information Week. Recipient of the Bentley Excellence in Scholarship Award, 2001 and several conference Best Paper and Best Case awards.