Helen Meldrum

Helen Meldrum

  • Associate Professor, Natural and Applied Sciences
  • Associate Professor of Psychology
  • Ed.D. Clark University
  • M.Ed. Harvard University
  • BS Emerson College

Teaching Interests

Topics in Psychology; Social Psychology; Applied Psychology; Health Communication; Group Dynamics; Mental Health Care systems

Research Interests

Health Care Provider-Patient Communication; Provider-Provider Relationships; Dialogue on Emotionally Charged Topics; Conflict Management; Counseling Skills and Mental Health; The Teaching of Teaching Skills

Consulting/Practice Interests

Educational Programming for the Pharmaceutical Industry; Training Strategies in Health Care Organizations; Instructional Media for Medical Professionals

Bio

Helen Meldrum has extensive experience as a teacher, lecturer, researcher, and consultant in areas of interpersonal and group dynamics in health care, customer service, psychology of adulthood, mental health services, communication skills, conflict management, presentation skills, and teaching skills. She is the author of three books focused on communications and organization in healthcare settings and healthcare professionals and her articles, interviews, editorials and reviews have appeared in publications as varied as USA Today, The Wall St. Journal, Patient Care, and The Journal of Therapeutic Communication.

Professional Memberships

  • International Listening Association Present
  • National Communication Association Present
  • The Institute of Coaching Present
  • The Massachusetts Bay Organization Development Learning Group Present
  • The New England Society of Applied Psychology Present
  • The Theological Opportunities Program Present

    • Awards and Honors

  • Arts and Science, Faculty of the Year, Honors Program, Bentley University
  • Educator of the Year, International Listening Association
  • Award: International Listening Association-Hall of Fame Lifetime Service Award, ILA
  • Bentley Innovation and Teaching, Bentley University
  • Researcher of the Year 2012, The International Listening Association
  • Joseph M. Cronin Faculty Advisor of the Year, Bentley University
  • Outstanding Scholarly Contribution Award, Bentley University

    • Scholarly Contributions and Creative Productions

    Journal Articles

  • Meldrum, H. (2024). University Students: Preferences for Counseling Methods.. COUNS-EDU: The International Journal of Counseling and Education,, (9) 4 9-Jan.
  • Meldrum, H. (2024). . Listening for the Corroborative Echo: What Carl Rogers Taught Us.. International Journal of Listening, 38 6-Jan.
  • Meldrum, H., Hardy, M. L. (2023). Challenges in Communication about Covid Medical Risks: A Speculative Educational Template. International Journal of Practice-based Learning in Health and Social Care, (11) 1 101-113.
  • Meldrum, H. (2021). "Recruiting for Resilience: C-Suite Leaders in the Life Sciences Share Lessons Learned.". The International Journal of Applied Management Theory and Research., (4) 1
  • Meldrum, H. (2021). Conflicts with Colleagues in Oncology Care. Journal of Oncology Navigation and Survivorship, (12) 5
  • Meldrum, H. (2021). "Reflecting or Ruminating: Listening to the Regrets of Life Science Leaders.". International Journal of Organization Theory & Behavior, (24) 2
  • Bouldin, R. M., Meldrum, H., Hartigan, D. B., McCormick, J., Coloma Gonzalez, V. (2020). Attitudes and behaviors concerning exposures to toxic chemicals towards a vulnerable population: An environment health and risk-perception survey of Massachusetts childcare providers. Children, Youth, and Environments, (30) 2 147-164. (Link)
  • Meldrum, H., Apple, R., , . (2019). Teaching or Not Teaching Empathic Listening to Future Physicians? Historical Roots and Ongoing Challenges.. International Journal of Listening, pp 1-7..
  • Pirschel, ., Meldrum, H., , . (2019). What Assessment Tools Can Be Used for Patients With Cancer and Psychiatric Diagnoses?. ONS Voice, 34(2).
  • Simon, S., Meldrum, H., Ndung'u, E., Ledley, F. D. (2018). Representation of industry in introductory biology textbooks; a missed opportunity to advance student learning. CBE Life Science Education, (17) 4 (Link)
  • Meldrum, H., Szymanski, D. W., Oches, E. A., Davis, P. T. (2016). A Picture is Worth a Thousand Words: Commentary of Broadcast Meteorologists on the Visual Presentation of Climate Change. International Journal of Social Ecology and Sustainable Development, (7) 4 16-Jan.
  • Young, A., Meldrum, H. (2014). Assessing Motivational Factors for Participation in Continuing Education in Pharmacy. The International Journal of Clinical Skills, (7) 3
  • Meldrum, H. (2013). Listen Up: How to Communicate Effectively with Peers and Patients”.. Leaddoc: an online journal (ACPE), (June, 2013)
  • Meldrum, H. (2012). Humanitarian Physicians’ Views on Spirituality. Implicit Religion, (15) 2 167-180.
  • Meldrum, H. (2012). “Reframing Their Regrets: How Physician Leaders Learn from Failure”. The Physician Executive Journal of Medical Management, (36) 2
  • Meldrum, H. (2011). Who inspired the most inspiring doctors?. International Journal of Clinical Leadership, (17) 31-35.
  • Meldrum, H. (2011). “Spirituality in Medical Practice: How Exemplary Physicians Draw Their Boundaries with Patients”. Integrative Medicine: A Clinician’s Journal,, (11) 3 26-30.
  • Meldrum, H. (2011). The Listening Practices of Exemplary Physicians.. International Journal of Listening,, (25) 145-160.
  • Meldrum, H. (2010). Exemplary Physicians’ Strategies for Avoiding Burnout. The Health Care Manager, (29) 4 324-331.
  • Perry, B., Meldrum, H. (2010). Health Literacy: Meeting the Challenges Ahead. Pharmacy Journal of New England, (7) 14-17.
  • Meldrum, H. (2006). Phoning the Physician. Pharmacy Practice News, (33)
  • Meldrum, H. (2005). Counseling on Alternative Medications: A Model Derived From Rhetorical and Communication Theory. Alternative and Complementary Therapies Journal, (11) 4
  • Meldrum, H. (2005). Making the Connection. Pharmacy Practice News, (32)
  • Meldrum, H. (2005). What are the Most Essential Communication Skills?. Pharmacy Practice News, (32)
  • Meldrum, H. (2005). Communicating Difficult News. RDH
  • Meldrum, H. (2005). Assessing Student's Communication Skills at Their Internship Sites. Teaching Social Administrative Pharmacy
  • Fisse, J., Meldrum, H. University Students: Preferences for Counseling Methods,. The Journal of Professional Counseling: Practice, Theory & Research

    • Books

  • Meldrum, H. (2009). Characteristics of Compassion: Portraits of Exemplary Physicians 277. Sudbury, MA: Jones and Bartlett Publishers (Link)
  • Meldrum, H., Hardy, M. (2001). Provider-Patient Partnerships Boston: Butterworth-Heinemann (a division of Reed-Elsevier-Harcourt)

    • Book Chapters

  • Meldrum, H., Christensen, D., Driscoll, R. (2025).  Outreach for Unmet Needs in Cancer Care Cancer Diagnosis, Treatment and Care: Reflections for the Education of Survivors and Healthcare Providers . New York, NY: IGI Global Scientific Publishing
  • Meldrum, H. (2025). Mental Health Issues in Cancer Care Oncology nurse navigation: Delivering patient-centered care across the continuum. Pittsburgh PA: Oncology Nursing Society
  • Meldrum, H., Apple, R. (2020). LISTENING INSTRUCTION IN MEDICAL EDUCATION The Handbook of Listening.. Wiley-Blackwell.
  • Meldrum, H. (2020). NAVIGATING CARE FOR PATIENTS WITH SEVERE MENTAL ILLNESS OR IMPAIRMENT Oncology Nurse Navigation: Delivering Patient-Centered Care Across the Continuum, 2nd edition,. Oncology Nursing Society
  • Meldrum, H. (2019). Managing Distress and Promoting Emotional Health in Cancer Care: Suggestions for Empathic Communication with Survivors. Cancer Survivorship: Interprofessional, Patient-Centered Approaches to the Seasons of Survival,.
  • Meldrum, H. (2017). Doctor's Interpersonal Skills Questionnaires The Sourcebook of Listening Methodology and Measurement. Hoboken NJ: Wiley-Blackwell.
  • Meldrum, H., Szymanski, D. W., Oches, E. A., Davis, P. T. (2017). Speaking out or staying quiet on climate change: Broadcast meteorologists influenced by the need to be pithy, popular and politically cautious Climate Change Adaptation in North America: experiences, case studies and best practice, W. Leal Fihlo and J.M. Keenan (editors). Berlin: Springer International Publishing (Link)
  • Bodie, G. D., Meldrum, H. M. (2015). Listening in healthcare provider-patient interactions Encyclopedia of Health Communication. Thousand Oaks, CA: Sage Publications.
  • Meldrum, H., Levin, B. (2007). "Mental Health Services" Aspen Press, 1997 Revised 2nd Editon, 2000 and 3rd Edition 2004, major revisons for Jones and Bartlett Press for 4th Edition . Sudbury, MA: Jones and Bartlett Press
  • Herrier, R., Gardner, M., Meldrum, H. (2006). Patient Communication in Clinical Pharmacy Practice . Philadelphia: Lippincott, Williams and Wilkins Press
  • Meldrum, H. (2003). Communicating with Coworkers . n/a: APhA Publications/online

    • Conference Proceedings

  • Meldrum, H. (2020). “Quelling Quarrels: Overcoming Conflict with Colleagues in Oncology Care” AONN+ 2020 Annual Conference e-Highlights
  • Doner, L., Davis, P. T., Lyons, R., Wilkinson, K., Foley, K., McGarry, M., Meldrum, H., Szymanski, D. W., Oches, E. A., Aviles, L. (2013). “Climate change communication between TV broadcast meteorologists and their viewing audience” Geological Society of America Denver, CO
  • Davis, P. T., Oches, E. A., Szymanski, D. W., Meldrum, H., Doner, L., McGarry, M., Aviles, L., Miller, S. (2013). “Climate change communication between TV broadcast meteorologists and their viewing audience” American Geophysical Union Granby, CO
  • Meldrum, H. (2012). “Panel Chair:Continuity and Change in Organizational and Larger Societal” ECA Cambridge, MA

    • Presentations

  • Meldrum, H. (2025). “ “Listening to Lonely Cancer Patients”  ” Presented at the International Listening Association 46th Annual Convention College Park MD
  • Meldrum, H. (2025). ““Communicating with Clients” .” Presented at the Bentley University Bentley Writing Center Waltham, MA
  • Meldrum, H. (2025). “ “Communicating in Emotionally Charged Situations” Presented at the University of Pennsylvania Philadelphia Hospital. Virtual Virtual
  • Meldrum, H. (2025). “ “Communicating Through Challenging Situations" Presented to ” Presented at the Virginia Oncology Associates. Meeting Virginia Beach VA
  • Meldrum, H. (2025). ““Teaching Person-Centered Counseling Methods to Pre-service and In-service Healthcare Providers: A Demonstration Activity.”” Presented at the William James College The 30th Annual Meeting of the Northeast Conference for Teachers of Psychology Newton MA
  • Meldrum, H. (2025). “ “Listening to Lonely Cancer Patients”” Presented at the Cancer Survivorship & Supportive Care Professionals Network. Shared Interest Group Virtual
  • Meldrum, H. (2024). “"What Carl Rogers Really Meant”” Presented at the Carl Rogers Study Group Discussion Virtual to Keighley, UK
  • Meldrum, H. (2024). ““Asking good questions”” Presented at the Center for Integration of Science and Industry, Workshop Bentley University,
  • Meldrum, H. (2024). “Communicating emotionally charged or difficult news” Presented at the Texas Oncology Annual Retreat Dallas, TX
  • Meldrum, H. (2024). ““Qualitative Interviewing techniques"” Presented at the Center for Integration of Science and Industry Workshop Bentley University
  • Meldrum, H. (2024). ““Communicating through Challenging Situations"” Presented at the US Oncology Staff Education Columbia, Missouri
  • Meldrum, H. (2024). “Moderator, “The Role of Listening in Student Empowerment”” Presented at the International Listening Association 45th Annual Conference Minneapolis, MN
  • Meldrum, H. (2024). “Moderator, “Creating Awareness About the Need for Communication Skills in Healthcare”” Presented at the The International Listening Association 45th Annual Convention Minneapolis, MN.
  • Meldrum, H. (2024). “Moderator, “How Many Universities in the United States Offer a Stand-alone Course in Listening?”” Presented at the The International Listening Association 45th Annual Convention Minneapolis, MN.,
  • Meldrum, H. (2024). ““Effective Communication Skills”” Presented at the Prisma Cancer Institute Staff Education Virtual, Greenville, South Carolina
  • Meldrum, H. (2024). ““Communicating Through Challenging Situations"” Presented at the Swedish Hospital Cancer Institute Virtual Presentation Seattle Washington,
  • Meldrum, H. (2023). “Communicating Emotionally Charged News".” Presented at the Summit Health Summit Cancer Center NJ
  • Meldrum, H. (2023). “Using Telehealth to Support Mental Health in Cancer Care,” Presented at the Oncology Prosessionals Using Telehealth to Support Mental Health in Cancer Care, Bentley University
  • Meldrum, H. (2023). “Communication about Covid Medical Risks: A Speculative Educational Template‚” Presented at the International Listening Association 44th Annual ILA Convention Johannes Gutenberg University Mainz, Germany,
  • Meldrum, H. (2023). “Communication Skills for COVID-Era Oncology Clinicians: Responding to Caregivers, Patients, and Colleagues”
  • Meldrum, H. (2023). “"Communicating Difficult News".” Presented at the New Jersey Cancer Care Bloomfield, NJ
  • Meldrum, H. (2023). “"Effective Communication Strategies".” Presented at the Houston Texas Medical Center Memorial Cancer Care Annual Retreat Houston
  • Meldrum, H. (2023). “Using Telehealth to Support Mental Health in Cancer Care,” Presented at the Swedish Hospital Swedish Cancer Institute Medical Oncology Seattle WA
  • Meldrum, H. (2023). “The Antonym Holds the Answer: Loneliness in Health Care Providers” Presented at the Bentley University Valente Center Waltham, MA
  • Meldrum, H. (2023). “"Effective Communication Strategies".” Presented at the Genesis Health Care Genesis Cancer Services San Diego
  • Meldrum, H. (2023). “Serious News” Presented at the University of California Moores Comprehensive Cancer Center San Diego
  • Meldrum, H. (2022). “Communicating Emotionally Charged News” Presented at the Cancer Action Coalition of Virginia Annual conference Norfolk Va
  • Meldrum, H. (2022). “Communicating through Challenges” Presented at the Karmanos Cancer Institute Annual retreat Wayne State University Medical Detroit
  • Meldrum, H. (2022). “Teaching empathic listening by focusing on what is not skillful.” Presented at the Global Listening Centre of London, U.K. U.S. & India Annual Conference Global Listening Centre Virtual
  • Meldrum, H. (2022). “Listening and Diversity -- Virtual. Invited Moderator” Presented at the International Listening Association. Annual conference Virtual- MN
  • Meldrum, H. (2022). “Listening Research: International Perspectives -- invited moderator” Presented at the International Listening Association. Annual conference Virtual--MN
  • Meldrum, H. (2022). “The Art of Active Listening” Presented at the Nevada Cancer Coalition Annual conference Virtual - Reno NV
  • Meldrum, H. (2022). “Communication for the Cancer Care Pharmacist” Presented at the Virtual. Invited Northwell Health, Queens Medical Associates Pharmacy Infusion Division Queens NY
  • Meldrum, H. (2022). “Listening in Cancer Care” Presented at the Robert Wood Johnson University Hospital Workshop Somerset, New Jersey
  • Meldrum, H. (2022). “Educational Methods in Positive Psychology” Presented at the Sponsored by the University of Johannesburg and University of Zambia Positive Psychology in Cultural and Contextual Perspectives Symposium, Virtual
  • Meldrum, H. (2021). “The History of Empathy Instruction in Medical Schools.”
  • Meldrum, H. (2021). “Remembering Larry---Lawrence Kohlberg‚Legacy in Moral Development Theory”
  • Meldrum, H. (2021). “Listening Instruction in Medical Education” Presented at the International Listening Association MN--- Virtual
  • Meldrum, H. (2021). “Effective Communication” Presented at the UC Health/ Oncology San Diego Univ. of California LaJolla, CA ---Virtual
  • Meldrum, H. (2021). “Effective Communication for Cancer Care Pharmacists”
  • Meldrum, H. (2021). “Challenges in Communication about Covid Medical Risks” Presented at the Bentley University Valente Center Waltham Ma. ---Virtual
  • Meldrum, H. M. (2020). “Theme: Risk Communication in Times of Crisis” Presented at the Bentley University Humanities Research Seminar at the Valente Center for the Arts & Sciences, Virtual
  • Meldrum, H. (2020). “Quelling Quarrels: Overcoming Conflict with Colleagues in Oncology Care” Presented at the The Academy of Oncology Nurse & Patient Navigators, Annual Conference Virtual
  • Meldrum, H. (2020). “Communicating about poor prognosis.” Presented at the The University of Texas MD Anderson Cancer Center Conference Houston TX (via web link)
  • Meldrum, H. (2020). “Communicating in Challenging Situations” Presented at the Cancer Institute of West Little Rock Staff Education AR
  • Meldrum, H. (2020). “The art of active listening with challenging patients‚” Presented at the Baptist Cancer Center and Memorial Health Care. Staff Education Memphis, Tennessee
  • Meldrum, H. (2020). “Communicating through challenges” Presented at the Seattle Cancer Care Alliance Educational conference Washington
  • Meldrum, H. (2019). “"Communication in Cancer Settings"”
  • Meldrum, H. (2019). “, "Communication in Cancer Care"” Presented at the NJ Society of Oncology Managers Annual convention Lambertsville, NJ
  • Meldrum, H. (2019). “"Challenging communication in Cancer Care"” Presented at the Montgomery Cancer Center, Seminar Montgomery, Al.
  • Meldrum, H. (2019). “The Trauma of Cancer: Managing Anxiety, Depression, and Psychosocial Impact of Advanced Cancer” Presented at the American Association of Physician Assistants in Oncology, . 22rd Annual Oncology Symposium for the Healthcare Provider Boston, MA
  • Meldrum, H. (2019). “"Communication in Cancer Settings,"” Presented at the Swedish Cancer Institute, Lecture Seattle, Washington,
  • Meldrum, H. (2019). “Challenging Communication” Presented at the . Yale Smilow Cancer Care Center Seminar CT
  • Meldrum, H. (2019). “Active Listening”
  • Meldrum, H. (2019). “Listening in Animal Care Settings” Presented at the International Listening Association, Annual conference , Simon Fraser University, Vamcouver, BC
  • Meldrum, H. (2018). “Panel chair: Practicing Listen First Conversations on Polarized Issues” Presented at the International Listening Association Annual Conference Trinity College Dublin, Ireland,
  • Meldrum, H. (2018). “Qualitative Research and Interviewing Skills: Techniques and Tips” Presented at the Center for Integration of Science and Industry, Invited Workshop Training session Bentley University
  • Meldrum, H. (2018). “Communication in Cancer Care, Invited Lecture.” Presented at the Evergreen Health Medical Center, Kirkland WA Kirkland, WA
  • Meldrum, H. (2018). “Active Listening, Invited Lecture” Presented at the Seattle Cancer Care Alliance, WA Seattle, Washington
  • Meldrum, H. (2018). “Active Listening Skills, Invited Lecture” Presented at the Urology of Virginia, Virginia Beach, VA
  • Meldrum, H. (2018). “The Business of BioPharma Mini-MBA Bentley University ” Presented at the Bentley University Executive Education Waltham, MA
  • Meldrum, H. (2018). “Communication Challenges in Cancer Care, Invited Lecture” Presented at the St. Luke's Regional Medical Center, Boise, Idaho
  • Meldrum, H. (2018). “Communication Challenges in the Health Care Setting, Invited Lecture.” Presented at the Dartmouth-Hitchcock Medical Center NH Lebanon , NH
  • Meldrum, H. (2018). “Communicating with Colleagues, Invited Lecture.” Presented at the South Carolina Cancer Registrars Association Annual Conference Charleston, SC
  • Grimalyak, A., Meldrum, H., Jacobson, S. (2018). “Not Cautious Enough: The Perception of Undergraduate Students towards Self-Medication” Presented at the Annual Conference, National Community Pharmacists Association Boston, MA
  • Meldrum, H. (2018). “Lessons Learned about Listening Instruction: Teaching Effective Response Skills to Clinicians” Presented at the International Listening Association Annual Conference Trinity College Dublin, Ireland,
  • Meldrum, H. (2018). “Moderator: Inspiring a Listening Movement” Presented at the International Listening Association Annual Conference Trinity College Dublin, Ireland,
  • Meldrum, H. (2017). “Vital Communication Skills” Presented at the American Medical Student Association Leadership Program Delivered online
  • Meldrum, H. (2017). “Communication in Cancer Data Services.” Presented at the Association of Tumor Registrars Annual Conference Georgia State University, Macon, GA
  • Meldrum, H. (2017). “Communicating in emotionally charged situations.” Presented at the NYC Association for Oncology Nursing Annual Conference NYC
  • Meldrum, H. (2017). “Communication in Challenging Scenarios” Presented at the Northwest Georgia Oncology Online Presentaion Marietta GA
  • Meldrum, H. (2017). “Communication for Care Champions.” Presented at the AmerisourceBergen, . Training Fort Mill, SC
  • Meldrum, H. (2017). “Communicating in Oncology” Presented at the Pittsburgh Association for Oncology Nursing Annual Conference Pittsburgh PA
  • Meldrum, H. (2017). “Reflecting or Ruminating: Listening to the Regrets of Life Science Leaders.” Presented at the International Listening Association Annual Conference Omaha, Nebraska
  • Meldrum, H. (2017). “Conflict Management is Stress Management” Presented at the Annual Conference, Oncology Advisor Navigation Summit Austin, TX
  • Meldrum, H. (2017). “Recruiting for Resilience: C-Suite Leaders in the Life Sciences Share Lessons Learned.” Presented at the Bentley University Executive Education Waltham MA
  • Meldrum, H. (2017). “Breaking Bad News” Presented at the Vermont Association for Oncology Nursing. Conference Burlington VT
  • Meldrum, H. (2016). “Communication in long term care.” Presented at the Continuum Health Inc Human Resource Developmemnt Auburn Maine
  • Meldrum, H., Szymanski, D. W., Oches, E. A., Davis, P. T. (2016). “Speaking out about sustainability: broadcast meteorologists who will and those who won't” Presented at the World Communication Association Communication and Culture in a Sustainable World Winnipeg, Manitoba, Canada
  • Meldrum, H., Szymanski, D. W., Oches, E. A., Davis, P. T. (2016). “Speaking out or staying quiet on climate change: Broadcast meteorologists influenced by the need to be pithy, popular and politically cautious” Presented at the North American Symposium on Climate Change Adaptation Columbia University, New York, NY
  • Meldrum, H. (2016). “Communicating with Peers & Patients” Presented at the Academy of Oncology Nurse and Patient Navigators Conference, 7th Annual Conference Las Vegas NV
  • Meldrum, H. (2016). “Recruiting for resilience: C-suite leaders in the life sciences share lessons learned,” Presented at the Bentley University Bentley Research Colloquium: The Business of Healthcare: Research Opportunity, and Innovation. Waltham MA
  • Meldrum, H. (2016). “Communicating in emotionally charged situations.” Presented at the Ironwood Oncology Continuing Education Phoenix AZ
  • Meldrum, H. (2016). “Communication in long term care.” Presented at the Dakota Wesleyan University CNA SUMMIT Mitchell SC
  • Meldrum, H. (2016). “Communicating with patients experiencing mental distress,” Presented at the Oncology Summit Annual conference Orlando FL
  • Foley, K. A., Davis, P. T., Meldrum, H., Oches, E. A., Szymanski, D. W., Doner, L. (2016). “Mobility of TV Broadcast Meteorologists in the Northeastern United States” Presented at the Lyndon State College 41st Annual Northeast Storm Conference Saratoga Springs, New York
  • Meldrum, H. (2015). “Effective Communication Strategies” Presented at the Virginia Oncology Associates Annual Professional Conference- Oncology Associates of VA, Norfolk VA
  • Meldrum, H. (2015). “Communicating with Cancer Patients‚” Presented at the Riverside Cancer Center Fourth Annual Oncology Conference, Newport News VA
  • Meldrum, H. (2015). “Communication in Cancer Care” Presented at the Academy of Oncology Nurse & Patient Navigators Sixth Annual Survivorship Conference National Annual Convention Atlanta, GA
  • Meldrum, H. (2015). “Invited consultant” Presented at the The American College of Physician Executives/AAPL Annual retreat Tampa Fl.
  • Meldrum, H. (2015). “Communicating with Cancer Patients‚” Presented at the Regional Cancer Care Associates Professional Conference New Brunswick, NJ
  • Meldrum, H., Suchman, A. (2015). “Summer Institute” Presented at the American Association of Physician Leadership "Successful Failure: An adaptive approach to turning adversity into opportunity Chicago, IL
  • Meldrum, H., Oconnor, K. (2015). “Summer Institute” Presented at the American Association of Physician Leadership Comminication 2.0 Chicago, IL
  • Meldrum, H. (2015). “Teamwork Communication in Oncology Care‚” Presented at the Oncology Navigation Summit Annual Conference Denver, CO
  • Meldrum, H. (2015). “Forward from Failures: Profiles of Psychological Perseverance in Life Science Leaders” Presented at the Association of Global Management Studies International Conference of the Association Global Management Studies Columobia, University, NYC
  • Meldrum, H. (2015). “"Communicating About a Poor Prognosis"” Presented at the Baptist Medical Center, Professional Development Jackson, MI
  • Meldrum, H. (2015). “"Communicating About a Poor Prognosis."” Presented at the Virginia Oncology Associates Annual Conference Norfolk VA
  • Meldrum, H. (2015). “Reinventing Rhetorical Theory as Silence & Listening: Listening in Civic Engagement,” Presented at the International Listening Association Annual Conference Virginia Beach, VA
  • Meldrum, H. (2015). “Listening to Ebola Messages” Presented at the International Listening Association Annual Conference Virginia Beach, VA
  • Davis, P. T., Szymanski, D. W., Meldrum, H., Oches, E. A., Foley, K., Mercer, R., Doner, L., McGarry, M., Kelsey, E., Perello, M. (2015). “Broadcast meteorologists and climate change” Presented at the Lyndon State University Northeast Storm Conference Saratoga Springs, New York
  • Meldrum, H. (2015). “Customer service communication skills with vision impaired patients” Presented at the Rx Crossroads Professional Development Loisville KY
  • Meldrum, H. (2014). “"Communicating with Patients with Circadian Rhythm Sleep Disorders” Presented at the Vanda Pharmaceuticals Corporate sponsored seminar Washington DC
  • Meldrum, H. (2014). “Experiential Learning With Colleagues” Presented at the Massachusetts College of Pharmacy and Health Sciences University Pharmaceutical Care Conference Worcester, MA
  • Szymanski, D. W., Meldrum, H., Davis, P. T., Oches, E. A., Foley, K., Doner, L. (2014). “Views of broadcast meteorlogists on climate change communication with their audiences” Presented at the Geological Society of America Geological Society of America Annual Meeting Vancouver, BC, Canada
  • Meldrum, H. (2014). “Communicating About a Tragic Prognosis."” Presented at the University of Alabama at Birmingham-Oncology Div. Caring for Cancer Patients Birmingham AL
  • Davis, P. T., Doner, L., McGarry, M., Meldrum, H., Szymanski, D. W., Oches, E. A., Kelsey, E., Perello, M., Gaudette, E., Foley, K. (2014). “Climate Change Communication Between Broadcast Meteorologists and their Viewing Audiences” Presented at the National Science Foundation NSF-AISL PI Conference Washington, D.C.
  • Meldrum, H. (2014). “Communicating in Cancer Care” Presented at the Northside Hospital Cancer Institute Professional development for nurse navigators Atlanta, GA
  • Meldrum, H., OConnor, K. (2014). “Communication 2.0"” Presented at the ACPE Summer Institute Seattle, WA
  • Meldrum, H., Suchman, A. (2014). “Successful Failure: An adaptive approach to turning adversity into opportunity"” Presented at the ACPE Summer Institute Seattle, WA
  • Meldrum, H. (2014). “"Handling Emotionally Charged Situations."” Presented at the American Cancer Society Regional Association Annual Conference Richmond VA
  • Meldrum, H. (2014). “Communicating in Challenging Situations"” Presented at the National Coalition of Oncology Nurse Navigators, Annual Conference Atlanta, GA
  • Meldrum, H. (2014). “Communicating About Poor Prognosis."” Presented at the Beth Israel Medical Center. Professional development conference NY,NY
  • Meldrum, H. (2014). “Communicating with Challenging Patients."” Presented at the Blue Cross Blue Shield, Professional development workshop Chattanooga TN
  • Hall, G. J., Meldrum, H. (2014). “Psychology Curricula:A Redesign to Support a Health Studies Major,” Presented at the Eastern Psychological Association Boston, MA
  • Meldrum, H. (2014). “Is It Possible To Build a Career in Listening Training and Consulting?” Presented at the ILA International Listening Association Annual Conference Minneapolis MN
  • Meldrum, H. (2014). “Listening Across Cultural Divides” Presented at the ILA International Listening Association Annual Conference Minneapolis MN
  • Doner, L., Davis, P. T., Lyons, R., Wilkinson, K., Foley, K., McGarry, M. A., Meldrum, H., Szymanski, D. W., Oches, E. A., Aviles, L. (2014). “Climate change communication between TV broadcast meteorologists and their viewing audience” Presented at the Lyndon State University Northeast Storm Conference Rutland, Vermont
  • Meldrum, H. (2014). “Forward from Failure” Presented at the ISIS- International Multidisciplinary Academic Conference Miami FL via online link
  • Meldrum, H. (2013). “Conflicts with Colleagues” Presented at the Massachusetts College of Pharmacy and Health Sciences University Pharmaceutical Care Conference Worcester, MA
  • Doner, L., Davis, P. T., Lyons, R., Wilkinson, K., Foley, K., McGarry, M., Meldrum, H., Szymanski, D. W., Oches, E. A., Aviles, L. (2013). “Climate change communication between TV broadcast meteorologists and their viewing audience” Presented at the Geological Society of America Geological Society of America Annual Meeting Denver, CO
  • Meldrum, H. (2013). “What Can Exemplary Physicians Teach Us?” Presented at the The 7th Annual Innovation Expedition in Healthcare Shifting the Paradigm: Emerging Breakthroughs in Regional and Community-Centered Care Cambridge, MA
  • Meldrum, H. (2013). “Staying Engaged and Bouncing Back from Burn-Out” Presented at the Dartmouth University Health Services Annual Conference Hanover, NH
  • Meldrum, H. (2013). “Emotionally Charged Communication with Patients” Presented at the Memorial Sloan Kettering Medical Ctr. and Pfizer, Inc Education Update Ny, NY
  • Meldrum, H. (2013). “Dealing With Difficult Patients” Presented at the ACPE and the American Medical Student Association Lecture National Webinar
  • Suchman, A., Meldrum, H. (2013). “Successful Failure: An adaptive approach to turning adversity into opportunity” Presented at the The American College of Physician Executives Summer Institute Denver, CO
  • Davis, P. T., Oches, E. A., Szymanski, D. W., Meldrum, H., Doner, L., McGarry, M., Aviles, L., Miller, S. (2013). “Climate change communication between TV broadcast meteorologists and their viewing audience” Presented at the American Geophysical Union AGU Chapman Conference - Communicating Climate Science Granby, CO
  • Meldrum, H. (2013). “Talking About Poor Prognosis” Presented at the West Penn Allegheny Health System: Forbes Hospital Annual Conference Monroeville, PA
  • Meldrum, H. (2013). “The New Rhetoric on Accountable Care Organizations:” Presented at the ECA Eastern Communication Association Annual Conference Pittsburgh, PA
  • Meldrum, H. (2013). “Combining Organizational Psychology and Research Methods in a Service-Learning Project” Presented at the EPA Eastern Psychological Association Annual Conference NY,NY.
  • Meldrum, H. (2013). “The Link Between Listening and Preventing Burnout” Presented at the University of Massachusetts Medical School, Annual Retreat Worcester, MA
  • Meldrum, H., O'Connor, K. (2013). “Communication 2.0” Presented at the The American College of Physician Executives Winter Institute Orlando, FL
  • Meldrum, H. (2012). “Talking with poor prognosis patients” Presented at the The Medical Society of Delaware Oncology Society Wilmington DE
  • Meldrum, H. (2012). “Medication Counseling” Presented at the MCPHS Massachusetts College of Pharmacy and Health Sciences Boston, Ma
  • Nelinson PhD, D., Meldrum, H. (2012). “In Search of a Perfect Storm: Provider Self-Efficacy, Patient-Centered Care, and Continuing Medical Education” Presented at the WONCA The World Organization of National Colleges, Academies and Academic Associations of Physicians Annual Conference Vienna, Austria
  • Meldrum, H. (2012). “Panel Chair : Perspectives on Safety and Social Support” Presented at the ECA Eastern Communication Association Cambridge, MA
  • Meldrum, H. (2012). “Panel Chair:Continuity and Change in Organizational and Larger Societal” Presented at the ECA Eastern Communication Association Cambridge, MA
  • Meldrum, H. (2012). “Communicating a Challenging Prognosis” Presented at the Oncology Nursing Association of PA Annual Conference Harrisburg PA
  • Meldrum, H. (2011). “"Communication in Cancer Care"” Presented at the Penn. State Patient Navigation in Cancer Care Penn. State Pa.
  • Meldrum, H. (2011). “Communicating with the Underserved” Presented at the American Association of Osteopathic Internists-Annual Convention San Antonio ,Tx.
  • Meldrum, H. (2011). “‚Helping Students Make an Impact through Team Projects for an Outside Client” Presented at the Annual Cassola Conference on Teaching Communication Johnson and Wales University, RI
  • Meldrum, H. (2011). “The Listening Practices of Outstanding Physicians‚ (scholarly poster)” Presented at the The International Listening Association, Annual Convention-ILA Johnson City, Tn.
  • Meldrum, H. (2007). “"Listening to Patient's Voices: When Women Try to Speak Up About Sensitive Issues" (peer juried)” Presented at the International Listening Association Frankfurt, Germany
  • Meldrum, H. (2007). “"The Medication Medium is The Message" (peer juried)” Presented at the National Communication Association Chicago, IL
  • Meldrum, H. (2006). “Communicating at End-of-Life”
  • Meldrum, H. (2006). “Conflict and Patient Care” Presented at the NJ Association Atlantic City, New Jersey
  • Meldrum, H. (2006). “Creating Listening Skills Training for Health Care Professionals” Presented at the ILA Oregon
  • Meldrum, H. (2006). “Teaching Intercultural Communication to Health Care Professionals” Presented at the Western New England University Massachusetts

    • Reviews

  • Meldrum, H. (2022). The Science and Application of Positive Psychology. , (Volume 29,) 1
  • Meldrum, H. (2021). Fault Lines. , (25) 2 208-210.
  • Meldrum, H. (2013). Well-being: Productivity and Happiness at Work. , (2) 12
  • Meldrum, H. (2013). The Universal Sense: How Hearing Shapes the Mind. , (5) 1

    • Service

    Service: Department

  • Committee Chair for Task force on pedagogy for Natural and Applied Sciences 12/1/24 - Present
  • Committee Member for Faculty search 9/1/23 - 4/30/24
  • Committee Member for Faculty search psychology 9/1/23 - 4/30/24
  • Committee Chair for Faculty Search, Psychology Lecturer Position 10/1/22 - Present
  • Committee Member for Search committee, Tenure Track in Psychology 9/1/22 - Present
  • Committee Chair for Faculty Search, Psychology Lecturer Position 10/1/22 - 12/31/23
  • Committee Chair for Faculty Search, Psychology Lecturer Position 10/1/22 - 12/31/23
  • Committee Member for Search committee, Tenure Track in Psychology 9/1/22 - 12/31/23
  • Committee Member for Health Studies Major Taskforce 1/1/22 - Present
  • Committee Member for Psychology Major Task Force 1/1/22 - Present
  • Lead report author-Psychology Self-Study Evaluation for , Psychology Curriculum Self-study (Chaired committee) - 4/30/18
  • for Member: Bentley’s Health Thought Leadership Network 1/1/15 - Present
  • Administrator for Psychology, Self-designed BA advisor 1/1/15 - Present
  • for Psychology, Self-designed BA advisor 1/1/15 - 12/31/20
  • Committee Chair for Health Psychology Faculty Search 1/1/13 - 12/31/14
  • for Affiliate, Bentley’s Center for Integration of Science and Industry 1/1/12 - Present
  • Committee Member for NAS Curriculum Committee 1/1/11 - Present
  • Mentor (Faculty) for Psychology Club - 12/31/11
  • Course Coordinator for Health and Industry LSM - Present

    • Service: Professional

  • for Advisory Board, Chair, Health Care Interest Group, Global Listening Center (centers in US, UK and India). 1/1/16 - Present
  • Committee Chair for International Listening Association - Present

    • Service: University

  • Committee Member for Search Committee / Health Services 11/1/21 - 5/31/22
  • Task Force Chair for Search Committee/ Health- Psych 11/1/21 - 5/31/22
  • Guest Speaker for Open house 10/1/20 - Present
  • Committee Member for Sabbatical Comittee 8/1/20 - 8/31/23
  • Committee Chair for Faculty search:Cognitive Psychology 7/1/19 - 2/28/20
  • Committee Member for Curriculum Policy Committe 9/1/18 - 5/31/19
  • University Senate for Faculty Senate 9/1/18 - 5/31/19
  • Committee Member for Salary and Benefits Comittee 1/1/12 - 12/31/14
  • Task Force Member for Honors Program Review - 12/31/12
  • Task Force Member for Senior Year Experience Committee - 12/31/12
  • Committee Member for Institutional Review Board - Present