Bio
Helen Meldrum has extensive experience as a teacher, lecturer, researcher, and consultant in areas of interpersonal and group dynamics in health care, customer service, psychology of adulthood, mental health services, communication skills, conflict management, presentation skills, and teaching skills. She is the author of three books focused on communications and organization in healthcare settings and healthcare professionals and her articles, interviews, editorials and reviews have appeared in publications as varied as USA Today, The Wall St. Journal, Patient Care, and The Journal of Therapeutic Communication.
Professional Memberships
International Listening Association PresentNational Communication Association PresentThe Institute of Coaching PresentThe Massachusetts Bay Organization Development Learning Group PresentThe New England Society of Applied Psychology PresentThe Theological Opportunities Program PresentAwards and Honors
2023, Educator of the Year, International Listening Association2018, Award: International Listening Association-Hall of Fame Lifetime Service Award, ILA2015, Bentley Innovation and Teaching, Bentley University2012, Researcher of the Year 2012, The International Listening Association2011, Joseph M. Cronin Faculty Advisor of the Year, Bentley University2010, Outstanding Scholarly Contribution Award, Bentley UniversityPublications
Journal Articles
Meldrum, H., Hardy, M. L. (2023). Challenges in Communication about Covid Medical Risks: A Speculative Educational Template . International Journal of Practice-based Learning in Health and Social Care, (11) 1 101-113. Meldrum, H. (2021). "Recruiting for Resilience: C-Suite Leaders in the Life Sciences Share Lessons Learned." . The International Journal of Applied Management Theory and Research., (4) 1Meldrum, H. (2021). Conflicts with Colleagues in Oncology Care. Journal of Oncology Navigation and Survivorship , (12) 5Meldrum, H. (2021). "Reflecting or Ruminating: Listening to the Regrets of Life Science Leaders." . International Journal of Organization Theory & Behavior, (24) 2Bouldin, R. M., Meldrum, H., Hartigan, D. B., McCormick, J., Coloma Gonzalez, V. (2020). Attitudes and behaviors concerning exposures to toxic chemicals towards a vulnerable population: An environment health and risk-perception survey of Massachusetts childcare providers. Children, Youth, and Environments, (30) 2 147-164. (Link)Meldrum, H., Apple, R., , . (2019). Teaching or Not Teaching Empathic Listening to Future Physicians? Historical Roots and Ongoing Challenges. . International Journal of Listening, . pp 1-7.. Pirschel, ., Meldrum, H., , . (2019). What Assessment Tools Can Be Used for Patients With Cancer and Psychiatric Diagnoses? . ONS Voice,. 34(2). Simon, S., Meldrum, H., Ndung'u, E., Ledley, F. D. (2018). Representation of industry in introductory biology textbooks; a missed opportunity to advance student learning. CBE Life Science Education, (17) 4 (Link)Meldrum, H., Szymanski, D. W., Oches, E. A., Davis, P. T. (2016). A Picture is Worth a Thousand Words: Commentary of Broadcast Meteorologists on the Visual Presentation of Climate Change. International Journal of Social Ecology and Sustainable Development, (7) 4 1-16. Young, A., Meldrum, H. (2014). Assessing Motivational Factors for Participation in Continuing Education in Pharmacy . The International Journal of Clinical Skills, (7) 3Meldrum, H. (2013). Listen Up: How to Communicate Effectively with Peers and Patients”. . Leaddoc: an online journal (ACPE), (June, 2013) Meldrum, H. (2012). Humanitarian Physicians’ Views on Spirituality. Implicit Religion, (15) 2 167-180. Meldrum, H. (2012). “Reframing Their Regrets: How Physician Leaders Learn from Failure” . The Physician Executive Journal of Medical Management, (36) 2Meldrum, H. (2011). Who inspired the most inspiring doctors?. International Journal of Clinical Leadership, (17) 31-35. Meldrum, H. (2011). “Spirituality in Medical Practice: How Exemplary Physicians Draw Their Boundaries with Patients” . Integrative Medicine: A Clinician’s Journal, , (11) 3 26-30. Meldrum, H. (2011). The Listening Practices of Exemplary Physicians.. International Journal of Listening,, (25) 145-160. Meldrum, H. (2010). Exemplary Physicians’ Strategies for Avoiding Burnout. The Health Care Manager , (29) 4 324-331. Perry, B., Meldrum, H. (2010). Health Literacy: Meeting the Challenges Ahead. Pharmacy Journal of New England, (7) 14-17. Meldrum, H. (2006). Phoning the Physician. Pharmacy Practice News, (33) Meldrum, H. (2005). Counseling on Alternative Medications: A Model Derived From Rhetorical and Communication Theory. Alternative and Complementary Therapies Journal, (11) 4Meldrum, H. (2005). Making the Connection. Pharmacy Practice News, (32) Meldrum, H. (2005). What are the Most Essential Communication Skills?. Pharmacy Practice News, (32) Meldrum, H. (2005). Communicating Difficult News. RDH. Meldrum, H. (2005). Assessing Student's Communication Skills at Their Internship Sites. Teaching Social Administrative Pharmacy.
Books
Meldrum, H. (2009). Characteristics of Compassion: Portraits of Exemplary Physicians. 277. Sudbury, MA: Jones and Bartlett Publishers (Link)Meldrum, H., Hardy, M. (2001). Provider-Patient Partnerships. Boston: Butterworth-Heinemann (a division of Reed-Elsevier-Harcourt)
Book Chapters
Meldrum, H., Apple, R. (2020). LISTENING INSTRUCTION IN MEDICAL EDUCATION In Worthington & G. D. Bodie, , (Eds.) The Handbook of Listening. . Wiley-Blackwell.Meldrum, H. (2020). NAVIGATING CARE FOR PATIENTS WITH SEVERE MENTAL ILLNESS OR IMPAIRMENT In D.M. Christensen & C. Cantril (Eds.), , (Eds.) Oncology Nurse Navigation: Delivering Patient-Centered Care Across the Continuum, 2nd edition, . Oncology Nursing SocietyMeldrum, H. (2019). “Managing Distress and Promoting Emotional Health in Cancer Care: Suggestions for Empathic Communication with Survivors.” In P.J. Haylock & C.P. Curtiss (Eds.), (Eds.) Cancer Survivorship: Interprofessional, Patient-Centered Approaches to the Seasons of Survival, . pp. 469–491. Meldrum, H. (2017). Doctor's Interpersonal Skills Questionnaires In , (Eds.) The Sourcebook of Listening Methodology and Measurement. Hoboken NJ: Wiley-Blackwell.Meldrum, H., Szymanski, D. W., Oches, E. A., Davis, P. T. (2017). Speaking out or staying quiet on climate change: Broadcast meteorologists influenced by the need to be pithy, popular and politically cautious In Walter Leal Filho, Jesse M. Keenan, (Eds.) Climate Change Adaptation in North America: experiences, case studies and best practice, W. Leal Fihlo and J.M. Keenan (editors). Berlin: Springer International Publishing (Link)Bodie, G. D., Meldrum, H. M. (2015). Listening in healthcare provider-patient interactions In , (Eds.) Encyclopedia of Health Communication. Thousand Oaks, CA: Sage Publications.Meldrum, H., Levin, B. (2007). "Mental Health Services" Aspen Press, 1997 Revised 2nd Editon, 2000 and 3rd Edition 2004, major revisons for Jones and Bartlett Press for 4th Edition In , (Eds.) . Sudbury, MA: Jones and Bartlett PressHerrier, R., Gardner, M., Meldrum, H. (2006). Patient Communication in Clinical Pharmacy Practice In Helms, (Eds.) . Philadelphia: Lippincott, Williams and Wilkins PressMeldrum, H. (2003). Communicating with Coworkers In , (Eds.) . n/a: APhA Publications/online
Book Reviews
Meldrum, H. (2022). [Review of the book The Science and Application of Positive Psychology ]. The Journal of Human Values., (Volume 29, ) 1Meldrum, H. (2021). Penguin Random House [Review of the book Fault Lines ]. The Journal of Mental Health and Social Inclusion, (25) 2Meldrum, H. (2013). [Review of the book Well-being: Productivity and Happiness at Work ]. The Journal of Public Mental Health, (2) 12U.K.: Meldrum, H. (2013). [Review of the book The Universal Sense: How Hearing Shapes the Mind ]. Listening Education, (5) 1
Conference Proceedings
Meldrum, H. (2020). Quelling Quarrels: Overcoming Conflict with Colleagues in Oncology Care AONN+ 2020 Annual Conference e-Highlights. Part 3Doner, L.Davis, P. T.Lyons, R.Wilkinson, K.Foley, K.McGarry, M.Meldrum, H.Szymanski, D. W.Oches, E. A.Aviles, L. (2013). Climate change communication between TV broadcast meteorologists and their viewing audience Geological Society of America, (Geological Society of America Annual Meeting) Davis, P. T.Oches, E. A.Szymanski, D. W.Meldrum, H.Doner, L.McGarry, M.Aviles, L.Miller, S. (2013). Climate change communication between TV broadcast meteorologists and their viewing audience American Geophysical Union, (AGU Chapman Conference - Communicating Climate Science) Meldrum, H. (2012). Panel Chair:Continuity and Change in Organizational and Larger Societal ECA, (Eastern Communication Association)
Other(s)
Meldrum, H. (2021). Covid CascadeHektoen International Journal of the Medical and Health Humanities, (13) 2Presentations
Meldrum, H. (2023). ““Communicating Emotionally Charged News". ” Presented at the Summit Health Summit Cancer Center NJ Meldrum, H. (2023). “Using Telehealth to Support Mental Health in Cancer Care, ” Presented at the Oncology Prosessionals Using Telehealth to Support Mental Health in Cancer Care, Bentley University Meldrum, H. (2023). “ Communication about Covid Medical Risks: A Speculative Educational Template” ” Presented at the International Listening Association 44th Annual ILA Convention Johannes Gutenberg University Mainz, Germany, Meldrum, H. (2023). Presented at the Oncology professionals Communication Skills for COVID-Era Oncology Clinicians: Responding to Caregivers, Patients, and Colleagues Bentley University Meldrum, H. (2023). “"Communicating Difficult News". ” Presented at theNew Jersey Cancer Care Bloomfield, NJ Meldrum, H. (2023). “"Effective Communication Strategies". ” Presented at the Houston Texas Medical Center Memorial Cancer Care Annual Retreat Houston Meldrum, H. (2023). “ Using Telehealth to Support Mental Health in Cancer Care, ” Presented at the Swedish Hospital Swedish Cancer Institute Medical Oncology Seattle WA Meldrum, H. (2023). “The Antonym Holds the Answer: Loneliness in Health Care Providers” Presented at the Bentley University Valente Center Waltham, MA Meldrum, H. (2023). “"Effective Communication Strategies". ” Presented at the Genesis Health Care Genesis Cancer Services San Diego Meldrum, H. (2023). “Serious News” Presented at the University of California Moores Comprehensive Cancer Center San Diego Meldrum, H. (2022). “Communicating Emotionally Charged News ” Presented at the Cancer Action Coalition of Virginia Annual conference Norfolk Va Meldrum, H. (2022). “Communicating through Challenges” Presented at the Karmanos Cancer Institute Annual retreat Wayne State University Medical Detroit Meldrum, H. (2022). “Teaching empathic listening by focusing on what is not skillful. ” Presented at the Global Listening Centre of London, U.K. U.S. & India Annual Conference Global Listening Centre Virtual Meldrum, H. (2022). “ Listening and Diversity -- Virtual. Invited Moderator” Presented at the International Listening Association. Annual conference Virtual- MN Meldrum, H. (2022). “Listening Research: International Perspectives -- invited moderator” Presented at the International Listening Association. Annual conference Virtual--MN Meldrum, H. (2022). “The Art of Active Listening ” Presented at the Nevada Cancer Coalition Annual conference Virtual - Reno NV Meldrum, H. (2022). “Communication for the Cancer Care Pharmacist” Presented at the Virtual. Invited Northwell Health, Queens Medical Associates Pharmacy Infusion Division Queens NY Meldrum, H. (2022). “Listening in Cancer Care” Presented at the Robert Wood Johnson University Hospital Workshop Somerset, New Jersey Meldrum, H. (2022). “Educational Methods in Positive Psychology” Presented at the Sponsored by the University of Johannesburg and University of Zambia Positive Psychology in Cultural and Contextual Perspectives Symposium, Virtual Meldrum, H. (2021). “The History of Empathy Instruction in Medical Schools. ” Meldrum, H. (2021). “Remembering Larry---Lawrence Kohlberg’s Legacy in Moral Development Theory” Meldrum, H. (2021). “Listening Instruction in Medical Education ” Presented at theInternational Listening Association MN--- Virtual Meldrum, H. (2021). “Effective Communication” Presented at the UC Health/ Oncology San Diego Univ. of California LaJolla, CA ---Virtual Meldrum, H. (2021). “Effective Communication for Cancer Care Pharmacists” Meldrum, H. (2021). “Challenges in Communication about Covid Medical Risks” Presented at the Bentley University Valente Center Waltham Ma. ---Virtual Meldrum, H. M. (2020). “Theme: Risk Communication in Times of Crisis” Presented at the Bentley University Humanities Research Seminar at the Valente Center for the Arts & Sciences, Virtual Meldrum, H. (2020). “Quelling Quarrels: Overcoming Conflict with Colleagues in Oncology Care ” Presented at the The Academy of Oncology Nurse & Patient Navigators, Annual Conference Virtual Meldrum, H. (2020). “Communicating about poor prognosis.” Presented at the The University of Texas MD Anderson Cancer Center Conference Houston TX (via web link) Meldrum, H. (2020). Presented at the Cancer Institute of West Little Rock “ Communicating in Challenging Situations AR Meldrum, H. (2020). Presented at the Baptist Cancer Center and Memorial Health Care. “The art of active listening with challenging patients” Memphis, Tennessee Meldrum, H. (2020). “Communicating through challenges” Presented at the Seattle Cancer Care Alliance Educational conference Washington Meldrum, H. (2019). “"Communication in Cancer Settings"” Meldrum, H. (2019). “, "Communication in Cancer Care"” Presented at the NJ Society of Oncology Managers Annual convention Lambertsville, NJ Meldrum, H. (2019). “ "Challenging communication in Cancer Care"” Presented at the Montgomery Cancer Center, Seminar Montgomery, Al. Meldrum, H. (2019). “ The Trauma of Cancer: Managing Anxiety, Depression, and Psychosocial Impact of Advanced Cancer” Presented at the American Association of Physician Assistants in Oncology, . 22rd Annual Oncology Symposium for the Healthcare Provider Boston, MA Meldrum, H. (2019). “ "Communication in Cancer Settings,"” Presented at the Swedish Cancer Institute, Lecture Seattle, Washington, Meldrum, H. (2019). “Challenging Communication” Presented at the . Yale Smilow Cancer Care Center Seminar CT Meldrum, H. (2019). “Active Listening” Meldrum, H. (2019). “ Listening in Animal Care Settings” Presented at the International Listening Association, Annual conference , Simon Fraser University, Vamcouver, BC Meldrum, H. (2018). “Communication Challenges in the Health Care Setting, Invited Lecture.” Presented at theDartmouth-Hitchcock Medical Center NH Lebanon , NH Meldrum, H. (2018). “Communicating with Colleagues, Invited Lecture. ” Presented at the South Carolina Cancer Registrars Association Annual Conference Charleston, SC Grimalyak, A., Meldrum, H., Jacobson, S. (2018). “Not Cautious Enough: The Perception of Undergraduate Students towards Self-Medication” Presented at the Annual Conference, National Community Pharmacists Association Boston, MA Meldrum, H. (2018). “Lessons Learned about Listening Instruction: Teaching Effective Response Skills to Clinicians ” Presented at the International Listening Association Annual Conference Trinity College Dublin, Ireland, Meldrum, H. (2018). “Moderator: Inspiring a Listening Movement ” Presented at the International Listening Association Annual Conference Trinity College Dublin, Ireland, Meldrum, H. (2018). “Panel chair: Practicing Listen First Conversations on Polarized Issues ” Presented at the International Listening Association Annual Conference Trinity College Dublin, Ireland, Meldrum, H. (2018). Presented at the Center for Integration of Science and Industry, Invited Workshop Qualitative Research and Interviewing Skills: Techniques and Tips Bentley University Meldrum, H. (2018). “Communication in Cancer Care, Invited Lecture. ” Presented at theEvergreen Health Medical Center, Kirkland WA Kirkland, WA Meldrum, H. (2018). “Active Listening, Invited Lecture” Presented at theSeattle Cancer Care Alliance, WA Seattle, Washington Meldrum, H. (2018). “Active Listening Skills, Invited Lecture” Presented at theUrology of Virginia, Virginia Beach, VA Meldrum, H. (2018). “The Business of BioPharma Mini-MBA Bentley University Executive Education” Meldrum, H. (2018). “Communication Challenges in Cancer Care, Invited Lecture” Presented at theSt. Luke's Regional Medical Center, Boise, IdahoMeldrum, H. (2017). “Vital Communication Skills ” Presented at the American Medical Student Association Leadership Program Delivered online Meldrum, H. (2017). “Communication in Cancer Data Services. ” Presented at the Association of Tumor Registrars Annual Conference Georgia State University, Macon, GA Meldrum, H. (2017). “Communicating in emotionally charged situations. ” Presented at the NYC Association for Oncology Nursing Annual Conference NYC Meldrum, H. (2017). “Communication in Challenging Scenarios ” Presented at the Northwest Georgia Oncology Online Presentaion Marietta GA Meldrum, H. (2017). “Communication for Care Champions. ” Presented at the AmerisourceBergen, . Training Fort Mill, SC Meldrum, H. (2017). “Communicating in Oncology” Presented at the Pittsburgh Association for Oncology Nursing Annual Conference Pittsburgh PA Meldrum, H. (2017). “ Reflecting or Ruminating: Listening to the Regrets of Life Science Leaders. ” Presented at the International Listening Association Annual Conference Omaha, Nebraska Meldrum, H. (2017). “Conflict Management is Stress Management ” Presented at the Annual Conference, Oncology Advisor Navigation Summit Austin, TX Meldrum, H. (2017). “Recruiting for Resilience: C-Suite Leaders in the Life Sciences Share Lessons Learned. ” Presented at the Bentley University Executive Education Waltham MA Meldrum, H. (2017). “Breaking Bad News” Presented at the Vermont Association for Oncology Nursing. Conference Burlington VT Meldrum, H. (2016). “Communication in long term care. ” Presented at the Continuum Health Inc Human Resource Developmemnt Auburn Maine Meldrum, H., Szymanski, D. W., Oches, E. A., Davis, P. T. (2016). “Speaking out about sustainability: broadcast meteorologists who will and those who won't” Presented at the World Communication Association Communication and Culture in a Sustainable World Winnipeg, Manitoba, Canada Meldrum, H., Szymanski, D. W., Oches, E. A., Davis, P. T. (2016). “Speaking out or staying quiet on climate change: Broadcast meteorologists influenced by the need to be pithy, popular and politically cautious” Presented at theNorth American Symposium on Climate Change Adaptation Columbia University, New York, NY Meldrum, H. (2016). “Communicating with Peers & Patients” Presented at the Academy of Oncology Nurse and Patient Navigators Conference, 7th Annual Conference Las Vegas NV Meldrum, H. (2016). “Recruiting for resilience: C-suite leaders in the life sciences share lessons learned, ” Presented at the Bentley University Bentley Research Colloquium: The Business of Healthcare: Research Opportunity, and Innovation. Waltham MA Meldrum, H. (2016). “Communicating in emotionally charged situations. ” Presented at the Ironwood Oncology Continuing Education Phoenix AZ Meldrum, H. (2016). “Communication in long term care. ” Presented at the Dakota Wesleyan University CNA SUMMIT Mitchell SC Meldrum, H. (2016). “Communicating with patients experiencing mental distress, ” Presented at the Oncology Summit Annual conference Orlando FL Foley, K. A., Davis, P. T., Meldrum, H., Oches, E. A., Szymanski, D. W., Doner, L. (2016). “Mobility of TV Broadcast Meteorologists in the Northeastern United States” Presented at the Lyndon State College 41st Annual Northeast Storm Conference Saratoga Springs, New York Meldrum, H. (2015). ““Effective Communication Strategies” ” Presented at the Virginia Oncology Associates Annual Professional Conference- Oncology Associates of VA, Norfolk VA Meldrum, H. (2015). “Communicating with Cancer Patients” ” Presented at the Riverside Cancer Center Fourth Annual Oncology Conference, Newport News VA Meldrum, H. (2015). “"Communication in Cancer Care” ” Presented at the Academy of Oncology Nurse & Patient Navigators Sixth Annual Survivorship Conference National Annual Convention Atlanta, GA Meldrum, H. (2015). “Invited consultant” Presented at the The American College of Physician Executives/AAPL Annual retreat Tampa Fl. Meldrum, H. (2015). “Communicating with Cancer Patients” ” Presented at the Regional Cancer Care Associates Professional Conference New Brunswick, NJ Meldrum, H., Suchman, A. (2015). “Summer Institute” Presented at the American Association of Physician Leadership "Successful Failure: An adaptive approach to turning adversity into opportunity Chicago, IL Meldrum, H., Oconnor, K. (2015). “Summer Institute” Presented at the American Association of Physician Leadership Comminication 2.0 Chicago, IL Meldrum, H. (2015). ““Teamwork Communication in Oncology Care” ” Presented at the Oncology Navigation Summit Annual Conference Denver, CO Meldrum, H. (2015). “Forward from Failures: Profiles of Psychological Perseverance in Life Science Leaders ” Presented at the Association of Global Management Studies International Conference of the Association Global Management Studies Columobia, University, NYC Meldrum, H. (2015). “"Communicating About a Poor Prognosis" ” Presented at the Baptist Medical Center, Professional Development Jackson, MI Meldrum, H. (2015). “"Communicating About a Poor Prognosis." ” Presented at the Virginia Oncology Associates Annual Conference Norfolk VA Meldrum, H. (2015). “Reinventing Rhetorical Theory as Silence & Listening: Listening in Civic Engagement, ” Presented at the International Listening Association Annual Conference Virginia Beach, VA Meldrum, H. (2015). ““Listening to Ebola Messages” ” Presented at the International Listening Association Annual Conference Virginia Beach, VA Davis, P. T., Szymanski, D. W., Meldrum, H., Oches, E. A., Foley, K., Mercer, R., Doner, L., McGarry, M., Kelsey, E., Perello, M. (2015). “Broadcast meteorologists and climate change ” Presented at the Lyndon State University Northeast Storm Conference Saratoga Springs, New York Meldrum, H. (2015). “"Customer service communication skills with vision impaired patients” ” Presented at the Rx Crossroads Professional Development Loisville KY Meldrum, H. (2014). “"Communicating with Patients with Circadian Rhythm Sleep Disorders” Presented at the Vanda Pharmaceuticals Corporate sponsored seminar Washington DC Meldrum, H. (2014). “Experiential Learning With Colleagues ” Presented at the Massachusetts College of Pharmacy and Health Sciences University Pharmaceutical Care Conference Worcester, MA Szymanski, D. W., Meldrum, H., Davis, P. T., Oches, E. A., Foley, K., Doner, L. (2014). “Views of broadcast meteorlogists on climate change communication with their audiences” Presented at the Geological Society of America Geological Society of America Annual Meeting Vancouver, BC, Canada Meldrum, H. (2014). “Communicating About a Tragic Prognosis." ” Presented at the University of Alabama at Birmingham-Oncology Div. Caring for Cancer Patients Birmingham AL Davis, P. T., Doner, L., McGarry, M., Meldrum, H., Szymanski, D. W., Oches, E. A., Kelsey, E., Perello, M., Gaudette, E., Foley, K. (2014). “Climate Change Communication Between Broadcast Meteorologists and their Viewing Audiences” Presented at the National Science Foundation NSF-AISL PI Conference Washington, D.C. Meldrum, H. (2014). “Communicating in Cancer Care ” Presented at the Northside Hospital Cancer Institute Professional development for nurse navigators Atlanta, GA Meldrum, H., OConnor, K. (2014). “Communication 2.0" ” Presented at the ACPE Summer Institute Seattle, WA Meldrum, H., Suchman, A. (2014). “Successful Failure: An adaptive approach to turning adversity into opportunity" ” Presented at the ACPE Summer Institute Seattle, WA Meldrum, H. (2014). “"Handling Emotionally Charged Situations." ” Presented at the American Cancer Society Regional Association Annual Conference Richmond VA Meldrum, H. (2014). “Communicating in Challenging Situations" ” Presented at the National Coalition of Oncology Nurse Navigators, Annual Conference Atlanta, GA Meldrum, H. (2014). “Communicating About Poor Prognosis." ” Presented at the Beth Israel Medical Center. Professional development conference NY,NY Meldrum, H. (2014). “Communicating with Challenging Patients." ” Presented at the Blue Cross Blue Shield, Professional development workshop Chattanooga TN Hall, G. J., Meldrum, H. (2014). “Psychology Curricula:A Redesign to Support a Health Studies Major, ” Presented at theEastern Psychological Association Boston, MA Meldrum, H. (2014). ““Is It Possible To Build a Career in Listening Training and Consulting?” ” Presented at the ILA International Listening Association Annual Conference Minneapolis MN Meldrum, H. (2014). ““Listening Across Cultural Divides” ” Presented at the ILA International Listening Association Annual Conference Minneapolis MN Doner, L., Davis, P. T., Lyons, R., Wilkinson, K., Foley, K., McGarry, M. A., Meldrum, H., Szymanski, D. W., Oches, E. A., Aviles, L. (2014). “Climate change communication between TV broadcast meteorologists and their viewing audience” Presented at the Lyndon State University Northeast Storm Conference Rutland, Vermont Meldrum, H. (2014). Presented at theISIS- International Multidisciplinary Academic Conference Miami FL via online link Meldrum, H. (2013). “Conflicts with Colleagues” Presented at the Massachusetts College of Pharmacy and Health Sciences University Pharmaceutical Care Conference Worcester, MA Doner, L., Davis, P. T., Lyons, R., Wilkinson, K., Foley, K., McGarry, M., Meldrum, H., Szymanski, D. W., Oches, E. A., Aviles, L. (2013). “Climate change communication between TV broadcast meteorologists and their viewing audience” Presented at the Geological Society of America Geological Society of America Annual Meeting Denver, CO Meldrum, H. (2013). “What Can Exemplary Physicians Teach Us? ” Presented at the The 7th Annual Innovation Expedition in Healthcare Shifting the Paradigm: Emerging Breakthroughs in Regional and Community-Centered Care Cambridge, MA Meldrum, H. (2013). “Staying Engaged and Bouncing Back from Burn-Out ” Presented at the Dartmouth University Health Services Annual Conference Hanover, NH Meldrum, H. (2013). “Emotionally Charged Communication with Patients” Presented at the Memorial Sloan Kettering Medical Ctr. and Pfizer, Inc Education Update Ny, NY Meldrum, H. (2013). “Dealing With Difficult Patients” Presented at the ACPE and the American Medical Student Association Lecture National Webinar Suchman, A., Meldrum, H. (2013). “Successful Failure: An adaptive approach to turning adversity into opportunity ” Presented at the The American College of Physician Executives Summer Institute Denver, CO Davis, P. T., Oches, E. A., Szymanski, D. W., Meldrum, H., Doner, L., McGarry, M., Aviles, L., Miller, S. (2013). “Climate change communication between TV broadcast meteorologists and their viewing audience” Presented at the American Geophysical Union AGU Chapman Conference - Communicating Climate Science Granby, CO Meldrum, H. (2013). “Talking About Poor Prognosis” Presented at the West Penn Allegheny Health System: Forbes Hospital Annual Conference Monroeville, PA Meldrum, H. (2013). “ The New Rhetoric on Accountable Care Organizations:” Presented at the ECA Eastern Communication Association Annual Conference Pittsburgh, PA Meldrum, H. (2013). “Combining Organizational Psychology and Research Methods in a Service-Learning Project” Presented at the EPA Eastern Psychological Association Annual Conference NY,NY. Meldrum, H. (2013). “The Link Between Listening and Preventing Burnout” Presented at the University of Massachusetts Medical School, Annual Retreat Worcester, MA Meldrum, H., O'Connor, K. (2013). “Communication 2.0” Presented at the The American College of Physician Executives Winter Institute Orlando, FL Meldrum, H. (2012). Presented at the The Medical Society of Delaware Oncology Society Wilmington DE Meldrum, H. (2012). “Medication Counseling” Presented at the MCPHS Massachusetts College of Pharmacy and Health Sciences Boston, Ma Nelinson PhD, D., Meldrum, H. (2012). “In Search of a Perfect Storm: Provider Self-Efficacy, Patient-Centered Care, and Continuing Medical Education” Presented at the WONCA The World Organization of National Colleges, Academies and Academic Associations of Physicians Annual Conference Vienna, Austria Meldrum, H. (2012). “Panel Chair : Perspectives on Safety and Social Support” Presented at the ECA Eastern Communication Association Cambridge, MA Meldrum, H. (2012). “Panel Chair:Continuity and Change in Organizational and Larger Societal” Presented at the ECA Eastern Communication Association Cambridge, MA Meldrum, H. (2012). “Communicating a Challenging Prognosis” Presented at the Oncology Nursing Association of PA Annual Conference Harrisburg PA Meldrum, H. (2011). “"Communication in Cancer Care"” Presented at the Penn. State Patient Navigation in Cancer Care Penn. State Pa. Meldrum, H. (2011). “Communicating with the Underserved” Presented at theAmerican Association of Osteopathic Internists-Annual Convention San Antonio ,Tx. Meldrum, H. (2011). ““Helping Students Make an Impact through Team Projects for an Outside Client” ” Presented at theAnnual Cassola Conference on Teaching Communication Johnson and Wales University, RI Meldrum, H. (2011). ““The Listening Practices of Outstanding Physicians” (scholarly poster) ” Presented at the The International Listening Association, Annual Convention-ILA Johnson City, Tn. Meldrum, H. (2007). “"Listening to Patient's Voices: When Women Try to Speak Up About Sensitive Issues" (peer juried)” Presented at theInternational Listening Association Frankfurt, Germany Meldrum, H. (2007). “"The Medication Medium is The Message" (peer juried)” Presented at theNational Communication Association Chicago, IL Meldrum, H. (2006). “Communicating at End-of-Life” Meldrum, H. (2006). “Conflict and Patient Care” Meldrum, H. (2006). “Creating Listening Skills Training for Health Care Professionals” Meldrum, H. (2006). “Teaching Intercultural Communication to Health Care Professionals” Service
Department Service
Course Coordinator for Health and Industry LSM - PresentCommittee Chair for Faculty Search, Psychology Lecturer Position 2022 - PresentCommittee Member for Search committee, Tenure Track in Psychology 2022 - PresentCommittee Member for Health Studies Major Taskforce 2022 - PresentCommittee Member for Psychology Major Task Force 2022 - Present Member: Bentley’s Health Thought Leadership Network 2015 - PresentPsychology, Self-designed BA advisor 2015 - PresentAffiliate, Bentley’s Center for Integration of Science and Industry 2012 - PresentCommittee Member for NAS Curriculum Committee 2011 - PresentCommittee Member for Faculty search 2023 - 2024Lead report author-Psychology Self-Study Evaluation for , Psychology Curriculum Self-study (Chaired committee) - 2018Committee Chair for Health Psychology Faculty Search 2013 - 2014Mentor (Faculty) for Psychology Club - 2011University Service
Committee Member for Institutional Review Board - PresentGuest Speaker for Open house 2020 - PresentCommittee Member for Sabbatical Comittee 2020 - PresentCommittee Member for Search Committee / Health Services 2021 - 2022Task Force Chair for Search Committee/ Health- Psych 2021 - 2022Committee Chair for Faculty search:Cognitive Psychology 2019 - 2020Committee Member for Curriculum Policy Committe 2018 - 2019University Senate for Faculty Senate 2018 - 2019Committee Member for Salary and Benefits Comittee 2012 - 2014Task Force Member for Honors Program Review - 2012Task Force Member for Senior Year Experience Committee - 2012Professional Service
Health Care Interest Group for International Listening Association - PresentAdvisory Board, Chair, Health Care Interest Group, Global Listening Center (centers in US, UK and India). 2016 - PresentReviewer, Journal Article for Manuscript Reviewer: International Journal of Listening 2013 - PresentReviewer, Journal Article for Patient Education and Counseling - 2018Reviewer, Journal Article for New England Journal of Medicine - 2018
