Gaurav Shah

Bio

Gaurav Shah is the Sr. Director of Academic Technologies & User Experience Design overseeing the Academic Technology Center (ATC) and Classroom Presentation Technologies (CPT). In this role he leads a diverse and dynamic team to drive innovation and implement effective technology solutions that enhance both instructional and research experience. He is also co-host of a podcast “AI in Academia: Navigating the Future” where he explores the multifaceted impacts, risks, and growing opportunities presented by AI in academic settings. In addition to his leadership roles, Gaurav is a committed educator, having developed and taught a variety of courses that integrate technology with academic curriculum. His teaching portfolio includes courses like "Concept Development" where he explored design thinking and creative methodologies; "The World Wide Web" focusing on web development technologies; and "Effective Business Communications" where he emphasized the art of business storytelling and presentations.

Professional Links

Professional Memberships

  • Bentley 2013 - Present
  • ABC 2010 - Present
  • Publications

    Journal Articles


  • Davi, W., Haughton, D. M., Nasr, N. I., Shah, G. R., Skaletsky, M. . (2005). A Review of Two Text-Mining Packages: SAS Textmining and WordStat. The American Statistician, (59) 1 1-15.
  • Presentations

  • Shah, G. R., Chow, C. M. (2023). “Scaling Research Computing Environment: A Journey to the Cloud!” Presented at theEDUCAUSE Chicago, IL
  • Shah, G. R. (2022). “Hybrid Learning at Scale: Making it a Success” Presented at theEDUCAUSE Denver, CO
  • Shah, G. R., Brodheim, T. (2022). “Hybrid Learning at Scale: Digital Transformation of Classrooms” Presented at theNERCOMP Annual Conference Rhode Island
  • Shah, G. R. (2020). “Technology Infrastructure for an Immersive Online Learning Experience” Presented at theEDUCAUSE Online
  • Shah, G. R., Round, K. (2017). “The What, Why, and How of Transforming Traditional Classrooms into Collaborative Spaces” Presented at theNERCOMP Annual Conference Provide, RI
  • Shah, G. R. (2013). “Innovation in Higher Education” Presented at theBruhan Maharashtra Mandal 2013 Convention Providence, Rhode Island
  • Shah, G. R., Tracey, S. W. (2013). “Know Thy Users - User Experience Designing” Presented at theInnovative Users Group Annual Conference San Francisco
  • Shah, G. R., Tracey, S. W. (2013). “ Usability testing with eye-tracking software” Presented at theInnovative Users Group Annual Conference San Francisco
  • Shah, G. R., Tracey, S. W., Wells, J. A. (2012). “ Running a User Experience Group in the Absence of a Sysadmin” Presented at theInnovative Users Group Annual Conference Chicago
  • Shah, G. R., Tracey, S. W. (2012). “Usability Testing the WebPAC and Beyond” Presented at theInnovative Users Group Annual Conference Chicago
  • Rabinovich, T., Shah, G. R. (2011). “From Research to Successful Deployment of Blackboard 9.1 at Bentley University” Presented at theNercomp - Blackboard User Group Worchester, MA, USA