Gang Li

Gang Li

  • Associate Professor, Management
  • Affiliate Faculty, Georgia State University
  • CSSBB in Certified Six Sigma Black Belt, American Society for Quality
  • Ph.D. in Supply Chain and Operations Management, The University of Texas at Austin
  • Ph.D. in System Engineering, Beijing University of Aeronautics and Astronautics

Teaching Interests

Operations management and supply chain management; quality management; business process modeling 

Research Interests

Service process optimization and integration; decision support for operations management; supply chain management and its social impact 

Consulting/Practice Interests

Complex business systems analysis, optimization, and solution providing

Bio

Gang Li is an Associate Professor of Supply Chain and Operations Management at Department of Management, Bentley University. His research interests focus on model and algorithm development for service operations and supply chain management. He is also interested in studying the impact of operations decisions on society and the environment. He has published his work in a number of leading academic journals, including Operations Research, European Journal of Operational Research, Journal of Business Ethics, Omega - The International Journal of Management Science, Service Science, among others. He holds a PhD in Supply Chain and Operations Management from the University of Texas at Austin and another PhD in Systems Engineering from Beijing University of Aeronautics and Astronautics. He is also an ASQ Certified Six Sigma Black Belt.

Professional Memberships

  • American Society for Quality 2022-01-01 - Present
  • Institute for Operations Research and the Management Sciences 2010-01-01 - Present
  • The Decision Sciences Institute 2010-01-01 - Present

    • Awards and Honors

  • Honor of Service for Co-Chairing the Professional Development Program in DSI 2025 Annual Conference, Decision Sciences Institute
  • Best paper award for IISE Transactions publications in year 2023-2024, Institute of Industrial and Systems Engineers
  • Honorable mention for the 2012 Elwood S. Buffa Doctoral Dissertation Competition, The Decision Sciences Institute (DSI)
  • Best paper award for Management Science in Railroad Application, Railway Applications Section (RAS) of INFORMS

    • Scholarly Contributions and Creative Productions

    Journal Articles

  • Li, G., Xia, Y. (2023). A Supply Chain Sourcing Model at the Interface of Operations and Sustainability. IISE Transactions, (55) 8 794-806. (Link)
  • Palsule-Desai , O. D., Vaze , V., Li, G., Gavirneni , N. (2021). Service Delivery Strategies for Alleviating Pandemic Suffering while Maintaining Profitability. Service Science, (13) 4 205-226. (Link)
  • Asgary, N., Li, G., Yi, J. (2018). Examining Trends in Online Luxury Goods Sales: China, Turkey, South Korea and the United States Compared. Cyrus Chronicle Journal 3
  • Li, G., Yu, G., Wang, S., Yan, H. (2017). Bullwhip and Anti-Bullwhip Effects in a Supply Chain. International Journal of Production Research, (55) 18 5423-5434. (Link)
  • Balakrishnan, A., Li, G., Mirchandani, P. (2017). Optimal Network Design with End-to-End Service Requirements. Operations Research, (65) 3 729-750. (Link)
  • Li, G., Field, J., Davis, M. M. (2017). Designing Lean Processes with Improved Service Quality: An Application in Financial Services. Quality Management Journal, (24) 1 20-Jun. (Link)
  • Asgary, N., Li, G. (2016). Corporate Social Responsibility: Its Economic Impact and Link to the Bullwhip Effect. Journal of Business Ethics, (135) 4 665-681.
  • Li, G., Balakrishnan, A. (2016). Models and Algorithms for Network Reduction. European Journal of Operational Research, (248) 3 930-942.
  • Li, G., Field, J., Jiang, H., He, T., Pang, Y. (2015). Decision Models for Workforce and Technology Planning in Services. Service Science/INFORMS, (7) 1 29-47.
  • Li, G., Jiang, H., He, T. (2015). A Genetic Algorithm Based Decomposition Approach to Solve an Integrated Equipment-Workforce-Service Planning Problem. Omega- The International Journal of Management Science, (50) 17-Jan.
  • Li, G. (2013). Executive Summary of Doctoral Dissertation on Optimization-based Decision Support for Inspection and Maintenance of Infrastructure Networks. Decision Sciences Journal
  • Li, G., Lin, Y., Wang, S., Yan, H. (2006). Enhancing Agility by Timely Sharing of Supply Information. Supply Chain Management: An International Journal, (11) 5 425-435.
  • Li, G., Wang, S., Yan, H., Yu, G. (2005). Information Transformation in a Supply Chain: A Simulation Study. Journal of Computers and Operations Research, (32) 3 707-725.
  • Li, G., Yan, H., Wang, S. (2005). Comparative Analysis on Value of Information Sharing in Supply Chains. Supply Chain Management: An International Journal, (10) 1 34-46.

    • Books

  • Li, G., Stavrulaki, E. (2020). 2020 Northeast Decision Sciences Institute Conference Proceedings Northeast Decision Sciences Institute (Link)
  • Li, G., Wang, S., Yu, G., Yan, H. (2006). Studies on the Bullwhip Effect and the Information Sharing in Supply Chains Hunan: Hunan University Press

    • Book Chapters

  • Behara, R., Li, G. (2022). Introduction of Service Management Handbook and a Tribute to Dr. Mark Davis. Service Management Handbook. Elgar Publishing
  • Li, G., Field, J., Davis, M. M. (2022). Customer-Centered Process Design to Achieve Fast and Efficient Service. Services Management Handbook. Elgar Publishing
  • Li, M., Chircu, A. M., Li, G., Xia, L., Xu, J. (2017). Patient Satisfaction and Hospital Structure: How Are They Related? Lecture Notes in Computer Science (LNCS) , Smart Health. Springer

    • Conference Proceedings

  • Chircu, A. M., Kononchuk, N., Li, G., Qi, Y., Stavrulaki, E. (2016). “Business Analytics and Supply Chain and Operations Management - A Text Mining-Based Literature Review” New England Decision Sciences Institute Conference Proceeding
  • Yi, J., Asgary, N., Li, G. (2016). “Examining Trends of Online Luxury Goods Sales: A Multi-Country Study” 2016 New CYRUS Institute of Knowledge (CIK) Conference Proceeding

    • Digital and Electronic Media, Social Media, Blogs, Podcasts

  • Li, G. 2023. ""Apple learned to build a sustainable supply chain; how about your company?" Highlighted article, chosen by the Editor-In-Chief of IISE Transaction."
  • Li, G. 2020. "Pro opinion piece on “Can global supply chains adjust to Trump's tariffs and still generate economic growth?“"
  • Li, G. 2016. "Apple Learns an Important Lesson on Integrating Ethics Into Operations. "
  • Li, G. 2013. "Abstract of Doctoral Dissertation on Optimization-based Decision Support for Inspection and Maintenance of Infrastructure Networks"

    • Presentations

  • Li, G., Balakrishnan, A. (2025). “Cyclic Routing Problem with Time Separation Constraints” Presented at the 2025 NEDSI Annual Conference Hershey, PA
  • Li, G., Xia, Y. (2025). “Feeding America: Supply Chain Design for Charitable Food Networks” Presented at the 2025 New England Management Mini-Conference Bentley University
  • Li, G., Xia, Y. A. (2025). “A supply chain sourcing model at the interface of operations and sustainability” Presented at the IISE Best Paper Reward at 2025 IISE Annual Conference Atlanta, GA
  • Li, G. (2025). “Fighting Hunger: Charitable Food Supply Chain Optimization in the Southeastern U.S. ” Presented at the 2025 Bentley Research Council 11th Annual Poster Symposium Bentley University
  • Li, G., Xia, Y. (2025). “Data-driven Optimization for Charitable Food Supply Chain” Presented at the 2025 DSI Annual Conference Orlando, FL
  • Li, G. (2024). “RAISE: Rebuilding American Infrastructure with Sustainability and Equity -- A Decision Support Case for Railway Inspection and Maintenance” Presented at the 2024 Bentley Research Council 10th Annual Poster Symposium Bentley University
  • Li, G. (2024). “Periodic Vehicle Routing Problem with Time Separation Constraints” Presented at the 2024 NEDSI Annual Conference Cambridge, MA
  • Li, G. (2023). “Resource Planning and Project Scheduling on a Spatial Network” Presented at the 2023 DSI Annual Conference Atlanta, GA
  • Li, G. (2023). “Designing Lean Processes and Supply Chains with Guaranteed Service Time and Quality ‚Äì Principles, Tools, Applications, and Future Development” Presented at the 2023 BOSCON Annual Quality Conference Boston, MA
  • Li, G. (2023). “Apple Learned to Build a Sustainable Supply Chain. How about Your Company?” Presented at the 2023 Bentley Annual Research Showcase Bentley University
  • Li, G., Xia, Y. (2023). “Manufacturing Platform Coopetition: Restructuring Lean Operations in Global Supply Chains” Presented at the 2023 INFORMS Annual Conference Phoenix, AZ
  • Li, G., Xia, Y. (2023). “A Study of Agile and Lean Supply Chain Design” Presented at the 2023 NEDSI Annual Conference Alexandria, VA
  • Li, G. (2023). “Manufacturing Platform Coopetition: Restructuring Lean Operations in Global Supply Chains” Presented at the 2023 Management Department Brownbag session Bentley University
  • Li, G., Xia, Y. (2022). “Sourcing Plan with Price Discount to Achieve Sustainability and Cost Efficiency” Presented at the 2022 DSI Annual Conference Houston, TX
  • Li, G., Field, J., Davis, M. M. (2022). “An Enhanced Service Process Design Model” Presented at the 2022 DSI Annual Conference Houston, TX
  • Li, G., Xia, Y. (2022). “A Strategy of Reconfiguring Lean Operations for Supply Chain Coopetition” Presented at the 2022 INFORMS Annual Conference Indianapolis, IN
  • Palsule-Desai, O., Vaze, V., Li, G., Gavirneni, N. (2022). “Self-selecting No-pay Service Delivery Strategies: A Rising Tide That Lifts All Boats?” Presented at the 2022 INFORMS Annual Conference Indianapolis, IN
  • Li, G. (2022). “Supply Chain Network Configuration Problem: Sustainability, Operations Efficiency, and Marketing Competitiveness.” Presented at the School of Management, Zhejiang Shuren University, China. Seminar on Latest Progress in Management Science Online
  • Li, G., Field, J., Davis, M. M. (2021). “Simple Service Process Design in a Complex and Uncertain World.” Presented at the 2021 DSI Annual Conference Online
  • Li, G. (2021). “Supply Chain Network Configuration Problem: Sustainability, Operations Efficiency, and Marketing Competitiveness.” Presented at the School of Information, Renmin University of China Research Talk Series Beijing, China
  • Li, G., Xia, Y. (2021). “Supply Chain Sourcing Plan to Achieve Sustainability and Cost Efficiency.” Presented at the 2021 NEDSI Annual Conference Online
  • Li, G., Stavrulaki, E., Asgary, N. (2020). “Legitimacy and Corporate Social Responsibility: A Comparative Study of the Oil and Tech Industry” Presented at the 2020 CYRUS Institute of Knowledge (CIK) Conference Online
  • Li, G., Field, J., Davis, M. M. (2019). “Optimal Service Process Design Considering Demand Time Sensitivity and Worker Cross-Training Levels” Presented at the 2019 DSI Annual Conference New Orleans, LA
  • Li, G., Gavirneni, N., Palsule-Desai, O., Vaze, V. (2019). “Offering Free Services in Healthcare Supply Chain” Presented at the 2019 INFORMS ALIO International Conference Cancun, Mexico
  • Li, G., Stavrulaki, E., Asgary, N. (2019). “Diversity and Inclusion Decisions and their Impact on Workforce Operational Performance” Presented at the 2019 CYRUS Institute of Knowledge (CIK) Conference Cambridge, MA
  • Li, G., Gavirneni, N., Palsule-Desai, O., Vaze, V. (2019). “Aligning Free and Paying Services in Healthcare” Presented at the 2019 NEDSI Annual Conference Philadelphia, PA
  • Li, G., Gavirneni, N., Palsule-Desai, O., Vaze, V. (2018). “Aligning Free and Paying Services in Healthcare” Presented at the 2018 DSI Annual Conference Chicago, IL
  • Li, G., Stavrulaki, E. (2018). “Decision Making for Workforce Diversity and Inclusion” Presented at the 2018 DSI Annual Conference Chicago, IL
  • Jiang, H., Shi, X., Li, G. (2018). “Decision Model that Links Employee Morale with Workforce Planning” Presented at the 2018 NEDSI Annual Conference Providence, RI
  • Jiang, H., Shi, X., Li, G. (2017). “Modeling the Impact of Layoffs on Employee Morale and Workforce Planning” Presented at the 2017 DSI Annual Conference Washington, DC
  • Li, G., Xia, Y. (2017). “Achieving Sustainability and Cost Efficiency through Sourcing Plan and Supplier Development” Presented at the 2nd Global Conference on Theory and Practice of OR/OM for Sustainability Beijing, China
  • Li, G. (2017). “Models and Algorithms for Service Network Design and Reduction” Presented at the Beijing Technology and Business University Business School Seminar Beijing, China
  • Li, G. (2017). “Models and Algorithms for Service Network Design and Reduction” Presented at the The Chinese Academy of Sciences Academy of Mathematics and Systems Science Beijing, China
  • Li, G., Xia, Y. (2017). “Achieving Sustainability and Cost Efficiency through Sourcing Plan and Supplier Development” Presented at the 2017 Symposium on Innovations and Sustainability Hong Kong, China
  • Li, M., Chircu, A. M., Li, G., Xia, L., Xu, J. (2017). “Patient Satisfaction and Hospital Structure: How Are They Related?” Presented at the International Conference for Smart Health (ICSH) June 26-27, 2017, Hong Kong
  • Asgary, N. H., Li, G., Twerago, S. (2017). “The Theory of ‚ÄúBelieve me‚Äù and Corporate Social Responsibility: A Comparative Analyses” Presented at the Bentley University, MIT, Bentley and etc. Cyrus Institute of Knowledge - 5th International Conference MIT - USA
  • Li, G., Balakrishnan, A., Roth, B. (2017). “Resource Planning and Job Scheduling for Project Management” Presented at the 2017 NEDSI Annual Conference Springfield, MA
  • Li, G., Joy, F., Davis, M. M. (2016). “Integrating Front-Office and Back-Office Operations: A Systemic Approach to Service Process Design for Improved Performance” Presented at the 2016 DSI Annual Conference Austin, TX
  • Li, G., Qi, X. (2016). “Facility Recovery Plan under Resource Constraints” Presented at the 2016 INFORMS Annual Conference Nashville, TN
  • Li, G., Qi, X. (2016). “Enhance Infrastructure Sustainability by Agile Disruption Recovery Plan” Presented at the 2016 POMS 27th Annual Conference 2016 POMS 27th Annual Conference Orlando, FL
  • Li, G., Joy, F., Davis, M. M. (2016). “Integrating Front-Office and Back-Office Operations: A Systemic Approach to Service Process Design” Presented at the 2016 POMS 27th Annual Conference Orlando, FL
  • Chircu, A. M., Kononchuk, N., Li, G., Qi, Y., Stavrulaki, E. (2016). “Business Analytics and Supply Chain and Operations Management - A Text Mining-Based Literature Review” Presented at the 2016 New England Decision Sciences Institute (NEDSI) Conference Alexandria, Virginia, March 31-April 2, 2016
  • Yi, Y. J., Asgary, N., Li, G. (2016). “Examining Trends of Online Luxury Goods Sales: A Multi-Country Study” Presented at the 2016 New CYRUS Institute of Knowledge (CIK) Conference Cairo, Egypt
  • Li, M., Chircu, A. M., Xia, L., Li, G., Xu, J. (2016). “Business Analytics Gaps Between Academia and Industry” Presented at the INFORM 12th INTERNATIONAL CONFERENCE on OPERATIONS RESEARCH Havana, Cuba
  • Chircu, A. M., Li, G. (2015). “Business Analytics and Operations Management: A Review” Presented at the 2015 Annual Meeting of the Decision Sciences Institute Seattle, WA, November 21-24, 2015
  • Li, G., Xia, Y. (2015). “Achieving Sustainability and Cost Efficiency through Sourcing Plan and Supplier Development” Presented at the The Decision Sciences Institute (DSI) 2015 DSI Annual Seattle, WA
  • Li, G., Xia, Y. (2015). “Achieving Sustainability and Cost Efficiency through Sourcing Plan and Supplier Development” Presented at the 2015 Bentley Research Colloquium Waltham, MA
  • Li, G., Xia, Y. (2015). “Achieving Sustainability and Cost Efficiency through Sourcing Plan and Supplier Development” Presented at the College of Business Administration University of Rhode Island Kingston, RI
  • Li, M., Chircu, A. M., Li, G., Shen, Y., Xia, L., Xu, J. (2015). “Final Report: Business Analytics Methods, Techniques and Applications Innovation - A Bentley Thought Leadership Network for Analytics Challenges” Presented at the Bentley University 3rd Annual Research Showcase Poster Session Waltham, MA
  • Li, G., Xia, Y. (2015). “Sourcing Plan to Build a Sustainable and Efficient Supply Chain” Presented at the 2015 CSAMSE Annual Conference Shenyang, China
  • Li, G., Xia, Y. (2015). “Supplier Selection Problem in a Triple Bottom-line Decision Framework” Presented at the 2015 Service Management and Science Forum Waltham, MA
  • Li, G., Xia, Y. (2015). “Optimal, Socially Responsible, and Sustainable Supplier Selection Problem” Presented at the 2015 POMS Annual Washington, DC
  • Asgary, N., LI, G. (2015). “Corporate Social Responsibility: Its Economic Impact and Link to the Bullwhip Effect” Presented at the Bentley University, Harvard University, SNHU CYRUS Institute of Knowledge Harvard Univ., Cambridge MA
  • Li, G., Xia, Y. (2015). “ESG-Bounded Sourcing Plan to Build a Sustainable Global Supply Chain” Presented at the 2015 NEDSI Annual Cambridge, MA
  • Li, G., Balakrishnan, A. (2015). “Models and Algorithms for Network Reduction” Presented at the 2015 NEDSI Annual Cambridge, MA
  • Li, G., Field, J., Davis, M. M. (2014). “A Multi-Period Decision Model to Support Design of Efficient and Effective Service Delivery Process” Presented at the The Decision Sciences Institute (DSI) 2014 DSI Annual Tampa, FL
  • Li, G., Qi, X. (2014). “Decision Model and Algorithm Design for Disruption Recovery of Infrastructure” Presented at the 2014 POMS Annual Atlanta, GA
  • Li, G., Field, J., Davis, M. M. (2013). “Design of Effective and Efficient Service Delivery Processes” Presented at the 2013 INFORMS Annual Minneapolis, MN
  • Li, G. (2013). “Resource Planning and Job Scheduling for Project Management” Presented at the Beijing Forestry University Beijing, China
  • Li, G. (2013). “Optimization-based Decision Support for Inspection and Maintenance of Infrastructure Networks” Presented at the Key Laboratory of Management, Decision and Information Systems The Chinese Academy of Sciences Beijing, China
  • Li, G. (2013). “Decision Models and Effective Algorithms for Workforce Planning and Equipment Planning in Service Management” Presented at the Beijing University of Chemical Technology Beijing, China
  • Li, G. (2013). “Decision Models for Workforce Planning and Equipment Planning in Service Management” Presented at the Beijing University of Aeronautics and Astronautics Beijing, China
  • Li, G., Field, J., Davis, M. M. (2013). “Designing Service Delivery Processes That Are Both Fast and Efficient” Presented at the 2013 Service Management and Science Forum Las Vegas, NV
  • Li, G., Asgary, N. (2013). “Corporate Social Responsibility and Supply Chain in the Emerging Markets” Presented at the Texas A&M International University 17th Annual Western Hemispheric Trade Conference Laredo, TX. USA
  • Li, G., Field, J., Davis, M. M. (2012). “A Decision Model for Designing and Integrating Back-Office and Front-Office Service Operations” Presented at the The Decision Sciences Institute (DSI) DSI 2012, San Francisco San Francisco, CA
  • Li, G. (2012). “Optimization-based Decision Support for Inspection and Maintenance of Infrastructure Networks” Presented at the The Decision Sciences Institute (DSI) DSI 2012, San Francisco San Francisco, CA
  • Li, G., Jiang, H., He, T., Pang, Y. (2012). “Modeling and Solving an Integrated Workforce-Equipment-Production Planning Problem” Presented at the The Institute for Operations Research and the Management Sciences (INFORMS) INFORMS 2012, Phoenix Phoenix, AZ
  • Li, G., Jiang, H., He, T. (2012). “Doing more does not mean doing better--Insights learned from an integrated workforce, equipment and service planning model” Presented at the Production and Operations Management Society (POMS) POMS 2012, Chicago Chicago, U.S.A.
  • Li, G., Field, J., Davis, M. M. (2012). “A Framework for Integrating Front Office and Back Office Service Operations” Presented at the Production and Operations Management Society (POMS) POMS 2012, Chicago Chicago, U.S.A.
  • Li, G. (2011). “Integrating Resource Planning with Job Scheduling for Service Optimization” Presented at the The Art & Science of Service San Jose, CA
  • Li, G. (2010). “Resource Planning and Job Scheduling for Project Management” Presented at the Microsoft
  • Li, G. (2009). “Network Design with End-to-End Service Requirements” Presented at the INFORMS San Diego
  • Li, G. (2009). “Bullwhip and Anti-bullwhip in a Supply Chain” Presented at the DSI New Orleans
  • Li, G. (2009). “Effectively Solving Production Gang Scheduling Problem for Railway Track Maintenance Projects” Presented at the INFORMS San Diego
  • Li, G. (2008). “Resource Planning and Job Scheduling for Project Management” Presented at the IBM T.J. Watson Research Center
  • Li, G. (2008). “Resource Planning and Job Scheduling for Project Management” Presented at the INFORMS Washington
  • Li, G. (2007). “Optimal Routing of Inspection Vehicles” Presented at the INFORMS Seattle
  • Li, G. (2007). “Resource Assignment and Spatial Scheduling with Job Coordination Requirements” Presented at the Chinese Academy of Sciences
  • Li, G. (2007). “Resource Assignment and Spatial Scheduling with Job Coordination Requirements” Presented at the MSOM Beijing
  • Li, G. (2006). “Spatial Scheduling and Resource Selection: An application to Production Gang Scheduling for Railway Maintenance Operations” Presented at the INFORMS Pittsburgh

    • Service

    Service: Department

  • Committee Member for Management Department Faculty Performance Matrix Evaluation 2025-09-24 - Present
  • for MG654 Graduate Quality Course Redesign and Approval 6/1/23 - 11/30/23
  • Committee Member for Management Department Committee for Hieken Professorship Reappointment 2023-01-01 - 4/30/23
  • Committee Member for Management Department Committee for Rhodes Professorship Reappointment 2022-01-01 - 4/30/22
  • Committee Chair for Management Department Committee for Hieken and Rhodes Professorships 5/1/21 - 7/31/21
  • Committee Member for OB Tenure-Track Faculty Search Committee 1/1/19 - 12/31/19
  • Committee Chair for Department Research Committee 1/1/18 - 5/31/22
  • Committee Member for OM Tenure-Track Faculty Search Committee 1/1/18 - 12/31/19
  • Committee Member for GB214 core course review team 1/1/17 - 12/31/18
  • Committee Member for Department Scholarship Committee 1/1/15 - 12/31/16

    • Service: Professional

  • Conference/Workshop Organizer for 2025 DSI Annual Conferences 11/1/24 - 11/30/25
  • Conference/Workshop Track Chair for 2026 NEDSI Annual Conferences 8/1/25 - 4/30/26
  • Conference/Workshop Track Chair for 2025 NEDSI Annual Conferences 8/1/24 - 4/30/25
  • Conference/Workshop Track Chair for 2023 NEDSI Annual Conferences 1/1/23 - 12/31/23
  • Conference/Workshop Session Chair for 2022 DSI Annual Conference 11/1/22 - 11/30/22
  • Conference/Workshop Session Chair for 2022 INFORMS Annual Conference 10/1/22 - 10/31/22
  • Conference/Workshop Track Chair for 2024 NEDSI Annual Conferences 8/1/23 - 4/30/24
  • Conference/Workshop Session Chair for 2021 DSI Annual Conference 11/1/21 - 11/30/21
  • Conference/Workshop Session Chair for 2021 Northeast DSI Annual Conference 3/1/21 - 3/31/21
  • Conference/Workshop Session Chair for 2020 CYRUS Institute of Knowledge (CIK) Conference 10/1/20 - 10/3/20
  • Officer, President/Elect/Past for Northeast Decision Sciences Institute 1/1/20 - Present
  • Conference/Workshop Session Chair for 2019 DSI Annual Conference 11/23/19 - 11/25/19
  • Conference/Workshop Organizer for 2020 Northeast DSI Annual Conference 4/1/19 - 6/30/20
  • Conference/Workshop Session Chair for 2019 INFORMS ALIO International Conference 6/9/19 - 6/12/19
  • Conference/Workshop Track Chair for 2019 Northeast DSI Annual Conference, Philadelphia, PA 12/1/18 - 4/30/19
  • Conference/Workshop Session Chair for 2019 CYRUS Institute of Knowledge (CIK) Conference 4/26/19 - 4/28/19
  • Committee Member for 2017 POMS Emerging Economies Doctoral Student Award 1/1/16 - 12/31/17
  • Conference/Workshop Session Chair for 2016 POMS Annual Conference 5/6/16 - 5/9/16
  • Conference/Workshop Session Chair for 2015 POMS Annual Conference 5/7/15 - 5/11/15
  • Editor (Associate), Journal for Journal of Systems Science and Complexity (Springer) 1/1/15 - Present
  • Committee Member for NEDSI Annual Conference Best Paper Award 1/1/15 - Present
  • Officer, Secretary for Northeast Decision Sciences Institute 1/1/15 - 12/31/20
  • Conference/Workshop Track Chair for 2015 Northeast DSI Annual Conference, Cambridge 1/1/15 - 12/31/15
  • Conference/Workshop Session Chair for 2015 Service Management and Science Forum 6/11/15 - 6/13/15
  • Conference/Workshop Session Chair for 2014 POMS Annual Conference, Atlanta 1/1/14 - 12/31/14
  • Committee Chair for 2014 Service Management and Science Forum in Beijing 1/1/13 - 12/31/14
  • Officer, Vice President for College of Service Operation, POMS 1/1/13 - 12/31/14
  • Conference/Workshop Track Chair for 2013 POMS Annual Conference, Denver 1/1/13 - 12/31/13
  • Conference/Workshop Session Chair for 2012 POMS Annual Conference, Chicago 1/1/12 - 12/31/12
  • Conference/Workshop Session Chair for 2011 Art & Science of Service, San Jose 1/1/11 - 12/31/11

    • Service: Ph.D. Advising

  • Supervisor 2025/01 - Present
  • Supervisor 2024/01 - Present
  • Independent Study Advisor 2019/03 - 2021/01

    • Service: University

  • Committee Chair for Faculty Sabbatical Committee 7/1/24 - 6/30/26
  • Mentor (Faculty) for First Year Seminar 8/1/21 - 12/31/21
  • Committee Member for Materials Management Committee, Bentley University Sustainability and Climate Action Planning Committee 2/1/21 - 8/31/21
  • Committee Member for Teaching and Scholarly Activities Committee 1/1/20 - 7/31/22
  • Mentor (Faculty) for PhD Student Advisor 8/1/20 - 12/31/21
  • Committee Member for Nominations Committee 1/1/18 - 12/31/20
  • Mentor (Faculty) for Honors Capstone Research Advisor 1/1/16 - 12/31/17
  • Mentor (Faculty) for Postdoc visit 8/15/15 - 8/31/15