Effie Stavrulaki

Effie Stavrulaki

  • Associate Professor, Management
  • Certificate in Positive Psychology Whole Being Institute
  • Certificate in Positive Psychology Coaching Whole Being Institute
  • Ph.D. University of Rochester
  • Master in Management Science University of Rochester
  • Master in Statistics University of Rochester
  • BS, Mathematics University of Athens

Teaching Interests

Supply Chain, Operations and Service Management; Applied Positive Psychology

Research Interests

Supply Chain Management; Sustainable Supply chains; Operations and Marketing Interface; Inventory and Capacity Management; Service Supply Chains; Application of Positive Psychology for improving supply chain processes

Consulting/Practice Interests

Supply Chain Management; Sustainable Supply chains; Positive Psychology; Motivation

Bio

In her research Dr. Stavrulaki aims to understand the strategic and operational implications of optimizing the supply chain as well as integrating the supply chain with other important functional areas such as marketing and new product development. She also investigates how sustainable and socially responsible supply chains can operate profitably. Her work spans both manufacturing and service organizations.
Dr. Stavrulaki also holds a certificate in positive psychology and positive psychology coaching from Whole Being Institute. She is interested in exploring how positive psychology can be used to improve the well-being of individuals, employees and organizations, as well as to improve supply chain processes.
Dr. Stavrulaki has published articles in many peer reviewed journals such as Management Science and the European Journal of Operational Research. She has also served as an area editor of IIE Transactions and has presented her work in many national and international conferences. Prior to joining the faculty at Bentley, she held a tenure track faculty position at the Smeal College of Business, Penn State University, University Park, PA.

Professional Memberships

  • Decision Sciences Institute Present
  • INFORMS Present
  • Manufacturing and Service Operations Management Present

    • Awards and Honors

  • 2016, Honorable Mention for the Best Paper Award for 2016; paper title "Using Digital Service Inventories to Create Customer Value", Service Science
  • 2015, Innovation in Teaching Award, Bentley University
  • 2015, Honorable Mention for the Best Paper Award for 2014, Service Science

    • Publications

    Journal Articles

  • Pangburn, M., Stavrulaki, E. (2022). From Used to New: Committing to Product Refresh Services. Sustainability, (14) 8 21. Forthcoming.
  • Smit, B., Stavrulaki, E. (2021). The efficacy of a mindfulness-based intervention for college students under extremely stressful conditions. Mindfulness. 12 1-15.
  • Stavrulaki, E., Li, M., Gupta, J. (2020). Perceived Parenting Styles, Academic Achievement and Life Satisfaction of College Students. European Journal of Psychology of Education. 36 693–717.
  • Primus, D., Stavrulaki, E. (2018). Connecting Product Development and Supply Chain sub-processes to improve New Product Introductions: The impact of connection intensity and timing. Supply Chain Forum: An International Journal. 19(2) 142-159.
  • Davis, M. M., Stavrulaki, E., Wolfson, A. (2018). A Framework for Increasing Sustainability in Services. Service Science, (10) 2 139-153.
  • Davis, M. M., Field, J., Stavrulaki, E. (2015). Using Digital Service Inventories to Create Customer Value. Service Science/INFORMS, (Vol. 7) No. 2 pp. 83-99.
  • Pangburn, M., Stavrulaki, E. (2014). Take Back Costs and Product Durability. European Journal of Operational Research, (238) 175-184.
  • Stavrulaki, E., Davis, M. M. (2014). A Typology for Service Supply Chains and its Implications for Strategic Decisions. Service Science/INFORMS, (6) 1 34-46.
  • Stavrulaki, E. (2011). Inventory Decisions for Substitutable Products with Products with Stock-Dependent Demand. International Journal of Production Economics, (129) 1 65-78.
  • Davis, M. M., Stavrulaki, E. (2010). Aligning Products with Supply Chain Processes and Strategy. The International Journal of Logistics Management, (21) 1 127-151. (Link)
  • Kwasnica, A., Stavrulaki, E. (2008). Competitive Location and Capacity Decisions for Facilities Serving Time Sensitive Customers. Naval Research Logistics, (55) 7 704-721.
  • Balakrishnan, A., Pangburn, M., Stavrulaki, E. (2008). Integrating the Promotional and Service Roles of Retail Inventories. Manufacturing and Service Operations Management, (10) 2 218-235.
  • Pangburn, M., Stavrulaki, E. (2008). Capacity and Price Setting for Dispersed, Time-Sensitive Customer Segments. European Journal of Operational Research, (184) 3 1100-1121.
  • Dobson, G., Stavrulaki, E. (2007). Simultaneous Price, Location, and Capacity Decisions on a Line of Time Sensitive Customers. Naval Research Logistics, (54) 1 1-10.
  • Balakrishnan, A., Pangburn, M., Stavrulaki, E. (2004). Stack them High, Let 'em Fly: Lot Sizing with Demand-stimulating Inventories. Management Science, 50(5), pp. 630-644. Forthcoming.
  • Dobson, G., Stavrulaki, E. (2003). Capacitated, Finish-to-Order Production Planning with Customer Order Date Assignments. IIE Transactions, (35) 5 445-455.
  • Stavrulaki, E., Fong, D., Lin, D. (2003). Two-Resource Stochastic Capacity Planning Employing a Bayesian Methodology. The Journal of the Operational Research Society, (54) 1198-1208. Forthcoming.
  • Jonassen, D., Prevish, T., Stavrulaki, E., Christy, D. (1999). Learning to Solve Problems on the Web: Aggregate Planning in A Business Management Course. Distance Education, (20) 91 49-63.

    Books

  • Li, G., Stavrulaki, E. (2020). 2020 Northeast Decision Sciences Institute Conference Proceedings. Northeast Decision Sciences Institute (Link)

    • Book Chapters

  • Pangburn, M., Stavrulaki, E. (2005). Location and Design with Pricing and Waiting-Time Considerations In Joe Geunes, Panos Pardalos, (Eds.) Supply Chain Optimization. 29. Springer Science and Business Media, Inc. Forthcoming.

    • Conference Proceedings

  • Chircu, A. M.Kononchuk, N.Li, G.Qi, Y.Stavrulaki, E. (2016). Business Analytics and Supply Chain and Operations Management - A Text Mining-Based Literature Review New England Decision Sciences Institute Conference Proceeding.
  • Primus, D.Stavrulaki, E. (2012). Linking sites of knowing in product development and supply chain management for effective development Decision Sciences Institute, (Decision Sciences Institute)
  • Stavrulaki, E. (2012). Supply Chain Management and Strategy for Services IBM, the European Union’s Seventh Framework Program, and Institute of Computer Science, Crete, Greece, (Annual Advanced School on Service-Oriented Computing)
  • Stavrulaki, E.Primus, D. (2011). A product centric view on the linkage between new product development and supply chain management – beyond simple models of strategic fit and the dichotomy of modular and integral product architecture Decision Sciences Institute, (Annual Conference)
  • Stavrulaki, E.Davis, M. M.Field, J. (2011). Segmenting Services to Identify Key Process Success Factors West Coast Decision Sciences Institute, (Annual Conference)
  • Gao, J. J.Stavrulaki, E. (2009). A joint optimization model of assortment planning and inventory replenishment under demand substitution , (Manufacturing and Service Operations Management Conference)

    • Other(s)

  • Stavrulaki, E. (1998). Ph.D. Thesis: Supply Chain Design Under Short Order Leadtime RequirementsUniversity of Rochester..
  • Primus, D., Stavrulaki, E. (). A product centric examination of Product Development/Supply Chain alignment decisions at the nexus of product development and supply chains, forthcoming International Journal of Logistics ManagementInternational Journal of Logistics Management, (Forthcoming)

    • Presentations

  • Li, G., Stavrulaki, E., Asgary, N. (2020). “Legitimacy and Corporate Social Responsibility: A Comparative Study of the Oil and Tech Industry” Presented at the2020 CYRUS Institute of Knowledge (CIK) Conference Online
  • Stavrulaki, E., Pangburn, M. (2019). “New product introductions with post-sale updates” Presented at the Decision Sciences Institute DSI 2019 Annual Conference New Orleans, LI
  • Li, G., Stavrulaki, E., Asgary, N. (2019). “Diversity and Inclusion Decisions and their Impact on Workforce Operational Performance” Presented at the2019 CYRUS Institute of Knowledge (CIK) Conference Cambridge, MA
  • Stavrulaki, E., Xia, L. (2019). “Impact of Product-Level Sustainability/CSR Disclosures on Consumer's Willingness to Pay” Presented at the North East Decision Sciences Institute NEDSI Annual Conference
  • Li, G., Stavrulaki, E. (2018). “Decision Making for Workforce Diversity and Inclusion” Presented at the2018 DSI Annual Conference Chicago, IL
  • Stavrulaki, E., Xia, L. (2018). “Product-level sustainability / CSR disclosures on consumers attitudes and profits” Presented at the Decision Sciences Institute Decision Sciences Institute 49th Annual Meeting Chicago, IL
  • Stavrulaki, E. (2018). “Operations & Employee Wellbeing; the Human Sustainability and Future of Work Panel” Presented at the Bentley University The Future of Work Academic Symposium Waltham, MA
  • Pangburn, M., Stavrulaki, E. (2016). “From Used to New: Increasing Profit through Product Renewals” Presented at the Production and Operations Management Society (POMS) POMS Annual Conference Orlando, FL
  • Chircu, A. M., Kononchuk, N., Li, G., Qi, Y., Stavrulaki, E. (2016). “Business Analytics and Supply Chain and Operations Management - A Text Mining-Based Literature Review” Presented at the2016 New England Decision Sciences Institute (NEDSI) Conference Alexandria, Virginia, March 31-April 2, 2016
  • Stavrulaki, E. (2015). “From Used to New: Increasing Profit through Product Renewals” Presented at the Bentley Faculty Research Council Bentley Research Colloquium-Sustainable Worlds: Individual, Business, Societal, and Scientific Perspectives
  • Stavrulaki, E., Pangburn, M. (2015). “From Used to New: Increasing Profit through Product Renewals” Presented at the Production and Operations Management Society POMS Annual Conference Washington, DC
  • Stavrulaki, E., Pangburn, M. (2014). “From Used to New: Increasing Profit through Product Renewals” Presented at the INFORMS Conference Annual Meeting San Francisco, CA
  • Stavrulaki, E., Dirk, P. (2014). “Development and analysis of a taxonomy for the development chain: A configuration approach” Presented at the Decision Sciences Institute Conference Annual Meeting Tampa, FL
  • Pangburn, M., Stavrulaki, E. (2013). “Take Back Costs and Product Durability” Presented at the Production and Operations Management Society POMS Conference Denver, CO
  • Primus, D., Stavrulaki, E. (2012). “Linking sites of knowing in product development and supply chain management for effective development” Presented at the Decision Sciences Institute Decision Sciences Institute San Fransisco, CA
  • Stavrulaki, E., Pangburn, M. (2012). “Take Back costs and Product Durability” Presented at the Institute for Operations Research and Management Science INFORMS Annual Meeting Phoenix, AZ
  • Stavrulaki, E. (2012). “Supply Chain Management and Strategy for Services” Presented at the IBM, the European Union’s Seventh Framework Program, and Institute of Computer Science, Crete, Greece Annual Advanced School on Service-Oriented Computing Hersonissos, Crete, Greece
  • Stavrulaki, E., Primus, D. (2011). “A product centric view on the linkage between new product development and supply chain management – beyond simple models of strategic fit and the dichotomy of modular and integral product architecture” Presented at the Decision Sciences Institute Annual Conference Boston, MA
  • Stavrulaki, E., Primus, D. (2011). “Linking sites of knowing in new product development and supply chain management for effective problem-solving during development” Presented at the Decision Sciences Institute Symposium on Service Innovation under Resource Constraints Boston, MA
  • Stavrulaki, E., Pangburn, M. (2011). “The Impact of Take back Costs and Legislation on a Product’s Durability” Presented at the INFORMS Annual Conference Charlotte, NC
  • Stavrulaki, E., Davis, M. M., Field, J. (2011). “Segmenting Services to Identify Key Process Success Factors” Presented at the West Coast Decision Sciences Institute Annual Conference Portland, OR
  • Gao, J. J., Stavrulaki, E. (2009). “A joint optimization model of assortment planning and inventory replenishment under demand substitution” Presented at theManufacturing and Service Operations Management Conference Boston, MA
  • Stavrulaki, E. (2008). “Inventory Decisions for Substitutable Products with Stock-dependent Demand”
  • Stavrulaki, E. (2008). “Inventory Decisions for Substitutable Products with Stock-dependent Demand”
  • , M. P., Stavrulaki, E. (2006). “Capacity and Price Setting for Heterogeneous, Time Sensitive Customers”
  • Pangburn, M., Stavrulaki, E. (2006). “Capacity and Price Setting with Customer Location and Waiting Effects”
  • Pangburn, M., Stavrulaki, E. (2006). “Order-Processing Capacity and Pricing With Heterogenous, Time-Sensitive Customers”
  • Stavrulaki, E., Davis, M. M. (2004). “A Framework for Aligning Processes and Supply Chains for More Effective Order Fulfillment” Presented at theDecision Sciences Institute Boston, MA
  • Pangburn, M., Stavrulaki, E. (2004). “Service Facility Design and Segmented Pricing Policies with Time-sensitive Customers”
  • Pangburn, M., Stavrulaki, E. (2003). “Software Trials and Consumer Switching”
  • Balakrishnan, A., Pangburn, M., Stavrulaki, E. (2003). “Stack them high, let them fly: Inventory Management Policies for Inventory-Level-Dependent Demand”
  • Balakrishnan, A., Pangburn, M., Stavrulaki, E. (2003). “Stack them high, let them fly: Inventory Management Policies for Inventory-Level-Dependent Demand”
  • Kwasnica, A., Stavrulaki, E. (2001). “Competitive Location and Capacity Decisions for Facilities Serving Time-Sensitive Customers”
  • Kwasnica, A., Stavrulaki, E. (2001). “Competitive Location and Capacity Decisions for Facilities Serving Time-Sensitive Customers”
  • Pangburn, M., Stavrulaki, E. (2000). “Consumer Choice with Recourse”
  • Balakrishnan, A., Pangburn, M., Stavrulaki, E. (2000). “Lot Sizing with Demand-stimulating Inventories”
  • Balakrishnan, A., Pangburn, M., Stavrulaki, E. (2000). “Newsvendor Policies for Demand-Stimulating Inventories”
  • Anant, B., Pangburn, M., Stavrulaki, E. (2000). “Lot Sizing with Demand-Stimulating Inventories” Presented at theProceedings of the Manufacturing and Service Operations Management Conference Ann Artbor, MI
  • Stavrulaki, E., Dobson, G. (1999). “Capacitated, Finish-to-Order Production Planning with Customer Order Date Assignments” Presented at the5th International Conference of the Decision Sciences Institute Athens, Greece
  • Stavrulaki, E., Fong, D., Lin, D. (1999). “Capacity Management with Bayesian Updating”
  • Stavrulaki, E., Dobson, G. (1999). “Optimizing the Supply Chain in a Finish-to-order Environment with Customers' Order Dates Assignment”
  • Stavrulaki, E., Dobson, G. (1998). “Capacity, Pricing & Segmentation Decisions for Heterogeneous, Time Sensitive Customers”
  • Stavrulaki, E. (1998). “Optimizing the Supply Chain in a Finish-to-order Environment with Customers' Order Dates Assignment”
  • Stavrulaki, E. (1998). “Service Availability Problems with Stochastic Demand”
  • Stavrulaki, E. (1997). “Supply Chain Design Based on Customers' Sensitivity to Order Lead-time”
  • Stavrulaki, E., Dobson, G. (1997). “Supply Chain Design Based on Customers' Sensitivity to Order Lead-time”
  • Stavrulaki, E. (1997). “Supply Chain Design Based on Customers' Sensitivity to Order Lead-time”
  • Stavrulaki, E. (1997). “Supply Chain Design Based on Customers' Sensitivity to Order Lead-time”
  • Stavrulaki, E. (1997). “Supply Chain Design Based on Customers' Sensitivity to Order Lead-time”
  • Stavrulaki, E. (1997). “Supply Chain Design Based on Customers' Sensitivity to Order Lead-time”
  • Stavrulaki, E. (1997). “Supply Chain Design Based on Customers' Sensitivity to Order Lead-time”
  • Stavrulaki, E., Dobson, G. (1996). “Optimizing the Supply Chain in a Finish-to-order Environment with Customers' Order Dates Assignment”
  • Stavrulaki, E., Seidman, A. (1994). “Capacitated Production Scheduling with Item Grouping”

    • Service

    Department Service

  • Principal Advisor to Tenure-Track Faculty for Principal Evaluator for Brandon Smit 2022 - Present
  • Peer Reviewer for Peer Evaluation of Management Instructors 2022 - 2022
  • Committee Member for Strategy Faculty Hiring Committee 2022 - 2022
  • Coordinator of department's assurance of learning activities for Assurance of Learning Coordinator-Management Department 2022 - 2022
  • Mentor (Faculty) for O&SCM Concentration Program Coordinator 2014 - 2022
  • Peer review for Peer Evaluation of Management Instructors 2021 - 2021
  • Department Coordinator for Assurance of Learning for Assurance of Learning Coordinator-Management Department 2016 - 2021
  • Principal Advisor to Tenure-Track Faculty for Principal Evaluator for Monire Jalili 2019 - 2020
  • Committee Member for Strategy Faculty Hiring Committee 2019 - 2019
  • Committee Member for Operations Management Faculty Hiring Committee 2018 - 2018
  • Committee Member for Department Chair Decision Sub-group 2018 - 2018
  • Committee Member for Management Department Planning Committee 2013 - 2016
  • Peer Classroom Visit for Bob Young for Peer Evaluation of Teaching 2015 - 2015
  • Committee Member for Management Student Advising Committee 2014 - 2015
  • Principal Advisor to Tenure-Track Faculty for Principal Evaluator for Natalie Cotton-Lessler 2015 - 2015
  • Task Force Member for Task force to explore a new Management Concentration and Minor 2013 - 2013

    • University Service

  • Committee Member for Remote Learning Task Force member 2022 - 2022
  • Committee Member for Ph.D. Council 2021 - 2022
  • General Business Course Coordinator for GB214 Coordinator 2018 - 2022
  • Guest Speaker for Bentley University’s Research Conference on Covid-19, presentation - 2021
  • Committee Member for AACSB Writing Team, and leader of the sub-group on Teaching and Learning Section of the report 2019 - 2019
  • Committee Member for Faculty Evaluation Procedures, Member 2017 - 2019
  • Committee Member for Dean's Search Committee 2018 - 2018
  • Committee Member for Member of Bentley's Faculty Honors Council 2015 - 2018
  • Committee Member for Member of the Executive Board for FUSIO--Bentley’s new undergraduate research journal 2016 - 2017
  • Guest Speaker for Women’s Leadership Center and Admissions Office 2017 - 2017
  • Mentor (Faculty) for Honors Capstone Research Advisor 2016 - 2017
  • Mentor (Faculty) for Honors Capstone Research Advisor 2016 - 2017
  • Task Force Member for Signature Work Task Force 2016 - 2017
  • Co-chair for Bentley's 2016 Research Colloquium Track Co-Chair -- The Business of Healthcare 2016 - 2016
  • Attendee and Session Chair for The Service Management and Science Forum at Bentley 2015 - 2015
  • Committee Member for Salary and Benefits University Committee 2013 - 2014
  • Task Force Member for Emerging Leaders MBA Course Redesign 2013 - 2013
  • Task Force Member for PMBA Value Course Design 2013 - 2013
  • Vice Chair for Senate Planning Committee 2010 - 2011

    • Professional Service

  • Editor (Associate), Journal for IISE Transactions 2022 - 2022
  • Officer, President/Elect/Past for Northeast Decision Sciences Institute (NEDSI) 2021 - 2022
  • Reviewer, Journal Article for Journal of Happiness 2022 - 2022
  • Editor (Associate), Journal for IISE Transactions - 2021
  • Editor (Associate), Journal for IISE Transactions 2021 - 2021
  • Reviewer, Journal Article for Journal of Happiness Studies - 2021
  • Reviewer, Journal Article for Service Science - 2021
  • Reviewer, Journal Article for Service Science - 2021
  • Reviewer, Journal Article for PLOS ONE - 2021
  • Editor (Associate), Journal for IISE Transactions - 2021
  • Reviewer, Journal Article for Service Science - 2021
  • Reviewer, Journal Article for International Journal of Physical Distribution & Logistics Management 2020 - 2020
  • Conference/Workshop Organizer for North East Decision Sciences Institute 2020 - 2020
  • Conference/Workshop Organizer for North East Decision Sciences Institute 2019 - 2019
  • Best Paper Awards Coordinator for Decision Sciences Institute 2019 - 2019
  • Reviewer, Journal Article for Information and Management 2018 - 2018
  • Conference/Workshop Session Chair for Decision Sciences Institute 2018 - 2018
  • Reviewer, Journal Article for International Journal of Production Economics 2018 - 2018
  • Other for Institute of Industrial and Systems Engineers (IISE) Transactions 2018 - 2018
  • Reviewer, Journal Article for International Journal of Production Economics 2018 - 2018
  • Reviewer, Journal Article for Information and Management 2018 - 2018
  • Reviewer, Journal Article for European Journal of Operational Research 2018 - 2018
  • Reviewer, Conference Paper for Academy of Marketing Science, Ethics, Sustainability, and Corporate Social Responsibility Track 2017 - 2017
  • Editor (Associate), Journal for IISE Transactions 2017 - 2017
  • Reviewer, Journal Article for International Journal of Physical Distribution & Logistics Management 2017 - 2017
  • Reviewer, Journal Article for Business and Society 2017 - 2017
  • Reviewer, Journal Article for Fusio-Bentley's Undergraduate Research Journal 2017 - 2017
  • Reviewer, Conference Paper for 50th Hawaii International Conference on System Sciences 2016 - 2016
  • Reviewer, Journal Article for International Journal of Production Economics 2016 - 2016
  • Reviewer, Journal Article for Computers and Industrial Engineering 2016 - 2016
  • Reviewer, Journal Article for Reviewer for International Journal of Production Economics 2015 - 2015
  • Reviewer, Journal Article for Manufacturing and Service Operations Management 2014 - 2015
  • Reviewer, Conference Paper for 48th Annual Hawaii International Conference on System Sciences 2014 - 2014
  • Reviewer, Journal Article for International Journal of Logistics Management 2014 - 2014
  • Reviewer, Journal Article for International Journal of Logistics Management 2014 - 2014
  • Reviewer, Journal Article for International Journal of Production Economics 2013 - 2013
  • Reviewer, Journal Article for International Journal of Production Economics 2013 - 2013
  • Reviewer, Journal Article for Naval Research Logistics 2013 - 2013
  • Reviewer, Journal Article for Operational Research: An International Journal - 2012
  • Reviewer, Conference Paper for Hawaii International Conference on System Sciences - 2012
  • Reviewer, Journal Article for Manufacturing and Service Operations Management Society - 2012
  • Reviewer, Journal Article for Journal of the Operational Research Society - 2012
  • Reviewer, Journal Article for International Journal of Production Economics - 2012
  • Reviewer, Journal Article for Journal of Operational Research Society - 2011
  • Reviewer, Journal Article for IIE Transactions - 2011
  • Reviewer, Journal Article for Manufacturing and Service Operations Management - 2011
  • Reviewer, Journal Article for Management Research Review - 2011
  • Reviewer, Journal Article for Omega, The International Journal of Management Science - 2011
  • Editor (Associate), Journal for IIE Transactions - 2011
  • Reviewer, Conference Paper for Decision Sciences Institute - 2011
  • Reviewer, Journal Article for Production and Operations Management Society - 2011
  • Reviewer, Journal Article for European Journal of Operational Research - 2010