Angela Garcia

  • Professor, Natural and Applied Sciences
  • Ph.D. University Calif Santa Cruz
  • Masters of Arts University of California, Santa Cruz
  • B.A. Hampshire College
  • Office: Smith Technology Center - 300 | 781.891.3154 | agarcia@bentley.edu
  • Department Phone: 781.891.3137 | Department Fax: 781.891.0140

Teaching Interests

Conversation Analysis
Animals in Society
Language and Ethnicity; Cross-Cultural Communication
Learning Disabilities
Ethnomethodology
Sociology of Sports

Research Interests

Conversation Analysis
Mediation
Computer-Mediated Communication
Emergency & Service Calls
Air Traffic Communication
Political Interviews & Hearings
Sociology of Leisure
Ethnomethodology

Bio

Angela Garcia does conversation analytic research on talk in a variety of institutional settings, including mediation, emergency phone calls, air traffic communication, and computer-mediated communication, as well as ethnographic research on animal rescue and leisure activities.

Professional Memberships

  • Midwest Sociological Society
  • Southern Sociological Society
  • American Sociological Association
  • Eastern Sociological Society
  • National Communication Association
  • Society for the Study of Symbolic Interactionism
  • Law and Society Association
  • Awards and Honors

  • 2021, Distinguished Book Award, Ethnomethodology & Conversation Analysis Section of the American Sociological Association for "How Mediation Works: Resolving Conflict through Talk" (Cambridge University Press, 2019)
  • Publications

    Journal Articles


  • Garcia, A. C. (2021). The Types and Functions of Humor in the Work of a United States Senator: A Case Study of Senator Edward Kennedy. Language & Dialogue, (11) 2 246-270.
  • Garcia, A. C. (2021). Locations for advice‐giving and the production of neutrality in divorce mediation sessions. Conflict Resolution Quarterly, (38) 3 189-208.
  • Tuccio, W., Garcia, A. C. (2020). 'I’d a set that back at the chocks’: The personal hypothetical 'I would' in aviation flight instruction. Journal of Pragmatics, (157C) 2020 53-67.
  • Garcia, A. C. (2019). Understanding the Interaction in Mediation Caucuses: Negotiation Positions, Disputant Assessments, Bias and Neutrality. Journal of Mediation and Applied Conflict Analysis, (6) 2 1-17.
  • Garcia, A. C. (2019). Bordering Work in Contemporary Political Discourse: The Case of the U.S./Mexico Border Wall Proposal. Discourse & Society, (30) 6 573–599.
  • Garcia, A. C. (2018). Talk in Presidential Campaign Interviews: A Comparison of Question-Answering by Former Presidents William Clinton and George H. W. Bush. Discourse & Society, (29) 3 256-278. (Link)
  • Garcia, A. C. (2017). What Went Right: Interactional Strategies for Managing Crisis Negotiations During an Emergency Service Call. The Sociological Quarterly, (58) 3 495-518.
  • Garcia, A. C. (2016). The Place of the Dog in the Family: A Comparative Case Study of Dog Adoption. Society & Animals, (24) 3 289-309.
  • Garcia, A. C. (2016). An explorer in a cardboard land: emotion, memory, and the embodied experience of doing jig saw puzzles. International Journal of Play, (5) 2 166-180.
  • Garcia, A. C. (2016). Air Traffic Control Interactions in Routine and Emergency Contexts: A Case Study of Flight 1549 ‘Miracle on the Hudson’. Journal of Pragmatics, (106) 2016 57-71.
  • Students of So285 Fall 2014 Section 1, ., Garcia, A. C. (2015). Understanding High School Students’ Sports Participation. Sport Science Review, (XXIV) 3-4 121-144.
  • Garcia, A. C. (2015). 'Something Really Weird has Happened': Losing the Big Picture in Emergency Phone Calls. Journal of Pragmatics, (84) 2015 102-120.
  • Garcia, A. C. (2014). The 'Outsider/Insider' Assignment: A Pedagogical Innovation for Teaching Cross Cultural Understanding. International Journal of Teaching & Learning in Higher Education, (26) 3 453-462.
  • Garcia, A. C. (2014). The Pedagogy of the Real: Teaching 'Animals in Society' to Undergraduates through doing Research and Disseminating the Results. Radical Pedagogy, (11) 2 31-59. (Link)
  • Garcia, A. C. (2013). Mediation Talk in Cross Cultural Perspective: The Contribution of Conversation Analysis. China Media Research, (9) 4 85-101.
  • Garcia, A. C. (2013). Helping Undergraduates Learn from Each Other: A Pedagogical Process for In-Class Collaborative Research Projects. Journal of Education and Practice, (4) 2 31-40.
  • Garcia, A. C. (2013). Explorers, Detectives, Matchmakers, and Lion Tamers: Understanding Jigsaw Puzzlers' Techniques and Motivations. American Journal of Play, (5) 3 308-332. (Link)
  • Garcia, A. C. (2012). Medical Problems Where Talk is the Problem: Current Trends in Conversation Analytic Research on Aphasia, Autism Spectrum Disorder, Intellectual Disability, and Alzheimer's. Sociology Compass, (6) 4 351-364.
  • Garcia, A. C. (2012). Advice-giving and Disputant Empowerment in Divorce Mediation Sessions. Language and Dialogue, (2) 3 398-426.
  • Garcia, A. C., David, G. C., Chand, D. R. (2010). Understanding the Work of Medical Transcriptionists in the Production of Medical Records. Health Informatics Journal, (16) 2 87-100.
  • Garcia, A. C. (2010). The Role of Interactional Competence in Mediation. Conflict Resolution Quarterly, (28) 2 205-228.
  • Garcia, A. C., Standlee, A. I., Bechkoff, J., Cui, Y. (2009). Ethnographic Approaches to the Internet and Computer-Mediated Communication. Journal of Contemporary Ethnography, (38) 1 52-84.
  • Rawls, A. W., Mann, D., Garcia, A. C., David, G. C., Burton, M. (2009). Simple Enumerations: Ethnomethodology and MITRE Information Assurance Data Standards. Etnografia & Ricerca Qualitativa (Ethnography and Qualitative Research), (2) 1 77-106. (Link)
  • David, G. C., Garcia, A. C., Rawls, A. W., Chand, D. R. (2009). Listening To What is Said - Transcribing What is Heard:The Impact of Speech Recognition Technology (SRT) on The Practice of Medical Transcription (MT). Sociology of Health and Illness, (31) 6 924-938.
  • Garcia, A. C., Dawes, M. E., Kohne, M. L., Miller, F. M., Groschwitz, S. F. (2006). Workplace Studies and Technological Change. Annual Review of Information Science & Technology, (40) 393-437.
  • Garcia, A. C. (2006). Combining Professional Development with Academic Learning in Graduate Seminars. Radical Pedagogy, (8) 2 (Link)
  • Garcia, A. C., Vise, K., Whitaker, S. P. (2002). Disputing Neutrality: A Case Study of a Bias Complaint During Mediation. Conflict Resolution Quarterly, (20) 2 205-230.
  • Garcia, A. C. (2001). Group Multi-Media Presentations in 'The Sociology of Language and Ethnicity'. Radical Pedagogy, (3) 3 (Link)
  • Garcia, A. C. (2000). Negotiating Negotiation: The Collaborative Production of Resolution in Small Claims Mediation Hearings. Discourse & Society, (11) 3 315-344.
  • Garcia, A. C., Jacobs, J. B. (1999). Eyes of the Beholder: Understanding the Turn-Taking System in Quasi-Synchronous Computer-Mediated Communication. Research on Language and Social Interaction, (32) 4 337-369.
  • Garcia, A. C., Parmer, P. A. (1999). Misplaced Mistrust: The Collaborative Construction of Doubt in 911 Emergency Calls. Symbolic Interaction, (22) 4 297-324.
  • Garcia, A. C., Jacobs, J. B. (1998). The Interactional Organization of Computer Mediated Communication in the College Classroom. Qualitative Sociology, (21) 3 299-317.
  • Garcia, A. C. (1998). The Relevance of Interactional and Institutional Contexts for the Study of Gender Differences: A Demonstrative Case Study. Symbolic Interaction, (21) 1 35-58.
  • Garcia, A. C. (1997). Interactional Constraints on Proposal Generation in Mediation Hearings: A Preliminary Investigation. Discourse & Society, (8) 2 219-247.
  • Garcia, A. C. (1996). The Sociology of Language and Ethnicity. Transformations, (7) 2 42-60.
  • Garcia, A. C. (1996). Moral Reasoning in Interactional Context: Strategic Uses of Care and Justice Arguments in Mediation Hearings. Sociological Inquiry, (66) 2 197-214.
  • Garcia, A. C. (1995). The Problematics of Representation in Community Mediation Hearings: Implications for Mediation Practice. Journal of Sociology and Social Welfare, (12) 4 23-46.
  • Garcia, A. C. (1991). Dispute Resolution Without Disputing: How the Interactional Organization of Mediation Hearings Minimizes Argument. American Sociological Review, (56) December 818-835.
  • West, C., Garcia, A. C. (1988). Conversational Shift Work: A Study of Topical Transitions between Women and Men. Social Problems, (35) 5 551-575.
  • Garcia, A. C. (). Doing “Care Work” in Emergency Service Calls (forthcoming). Western Journal of Communication. Forthcoming.
  • Garcia, A. C. (). A preliminary investigation of the use of racial/ethnic categories in emergency telephone calls in the United States. Journal of Applied Communication Research. Forthcoming.

    Books


  • Garcia, A. C. (2019). How Mediation Works: Resolving Conflict through Talk. 300. Cambridge University Press
  • Garcia, A. C. (2013). An Introduction to Interaction: Understanding Talk in Formal and Informal Settings. 358. Bloomsbury Academic

  • Book Chapters


  • Garcia, A. C. (2017). President William J. Clinton as a Practical Ethnomethodologist: A Single Case Analysis of Successful Question-Answering Techniques in the 1998 Grand Jury Testimony In Robert X. Browning, (Eds.) Advances in Research Using the C-SPAN Archives. 131-163. West Lafayette, Indiana: Purdue University Press
  • Jacobs, J. B., Garcia, A. C. (2013). Repair in Chat Room Interaction In Herring, Susan, Stein, Dieter, Virtanen, Tuija, (Eds.) Pragmatics of Computer Mediated Communication. 565-587. Berlin: De Gruyter Mouton
  • Garcia, A. C. (2013). Conversation Analysis In Nina P. Azari and Anne Runehov, (Eds.) Encyclopedia of Sciences and Religions. 499-502. Springer
  • Garcia, A. C., Fisher, L. M. (2011). 'Being there' for the children: The Collaborative Construction of Gender Inequality in Divorce Mediation In Susan Speer, Elizabeth Stokoe, (Eds.) Conversation and Gender. Cambridge, England: Cambridge University Press
  • Garcia, A. C. (2008). Formalizing the informal: The working seminar as a path to the integration of learning, research, and professional socialization In Ira Silver, David Shulman, (Eds.) Academic Street Smarts: Informal Professionalization of Graduate Students in Sociology. 151-190. Washington, D.C.: American Sociological Association

  • Book Reviews


  • Garcia, A. C. (2020). [Review of the book Review of "Technology Mediated Service Encounters" ]. Journal of Pragmatics, (155) 2020
  • Garcia, A. C. (2013). [Review of the book Review of the film "Pelada" ]. Teaching Sociology, (41) 3
  • Garcia, A. C. (2012). Seven Shots: An NYPD Raid on a Terrorist Cell and its Aftermath [Review of the book NYPD Blues: Intersections of Social and Institutional Contexts in the Careers of Emergency Service Police Officers ]. Symbolic Interaction, (35) 4
  • Garcia, A. C. (2007). [Review of the book Review of Trosborg, Anna and Poul Erik Flyvholm Jórgensen (eds.), Business Discourse: Texts and Contexts ]. Language in Society, (36) 3
  • Garcia, A. C. (2006). [Review of the book Review of Dalmage, Heather (ed.), The Politics of Multiculturalism: Challenging Racial Thinking. ]. Contemporary Sociology, (35) 3
  • Garcia, A. C. (2006). [Review of the book Review of Prevignano, Carlo and Paul Thibault (eds.) Discussing Conversation Analysis: The Work of Emanuel A. Schegloff. ]. Language in Society, (35)
  • Garcia, A. C. (2005). [Review of the book Review of Buttny, Richard, Talking Problems: Studies of Discursive Construction ]. Contemporary Sociology, (34) 2
  • Garcia, A. C. (1999). [Review of the book Review of Potter, Jonathan. 1996. Representing Reality: Discourse, Rhetoric and Social Construction. ]. Language in Society, (28) 1
  • Garcia, A. C. (1996). [Review of the book Review of Crawford, Mary. 1995. Talking Difference: On Gender and Language. ]. Contemporary Sociology, (25) 3
  • Garcia, A. C. (1993). [Review of the book Review of Argyle, Michael. 1992. The Social Psychology of Everyday Life ]. Contemporary Sociology, (22) 4
  • Garcia, A. C. (1993). [Review of the book Review of Duranti, Alessandro and Charles Goodwin (eds.), 1992, Rethinking Context: Language as an Interactive Phenomenon ]. Contemporary Sociology, (22) 5

  • Conference Papers


  • Garcia, A. C. (2008). A Conversation Analytic Study of Disputants' Opening Statements in Mediation Sessions: A Single Case AnalysisThe Program on Negotiation at Harvard Law School, Emerson College, and MIT, Symposium on Communication and Negotiation.
  • Garcia, A. C. (2008). The Working Seminar: Combining Intellectual and Professional Socialization of Graduate Students via the 'Pedagogy of the Real'American Sociological Association, ASA Director of Graduate Studies Conference.
  • Garcia, A. C., Fisher, L. (2007). Doing "Being There" for the Children: Natural History of Gender Strategies in Divorce Mediation (Paper presented)Midwest Sociological Society, Midwest Sociological Society Annual Meetings.
  • Garcia, A. C., Baker Jacobs, J. (2002). The Organization of Repair in Computer-Meidated ConversationAmerican Sociological Association, American Sociological Association Annual Meetings.
  • Garcia, A. C., Vise, K., Whitaker, S. (2000). Disputing Neutrality: When Mediation Empowerment is Perceived as BiasAmerican Sociological Association, American Sociological Association Annual Meeting.
  • Garcia, A. C., Parmer, P. A. (1999). Misplaced Mistrust: The Collaborative Construction of Doubt in 911 Emergency CallsMidwest Sociological Society, Midwest Sociological Society Annual Meetings.
  • Garcia, A. C., Baker Jacobs, J. (1997). A Prelimary Examination of the Organization of Turn-taking Quasi-Synchonous Computer Mediated CommunicationMidwest Sociological Society, Midwest Sociological Society Annual Meetings.
  • Garcia, A. C. (1997). Multi-media Group Class PresentationsAmerican Sociological Association, American Sociological Association Annual Meetings.
  • Garcia, A. C., Jacobs, J. B. (1996). The Interactional Organization of Computer Mediated Communication in the Composition ClassroomNorth Central Sociological Association, North Central Sociological Association Annual Meetings.
  • Garcia, A. C. (1996). The Relevance of Gender for the Analysis of Institutional talkPacific Sociological Association, Pacific Sociological Association Annual Meetings.
  • Garcia, A. C. (1993). Representing the Disputant: Fairness and Individual Rights in Mediation HearingsAmerican Sociological Association, American Sociological Association Annual Meetings.
  • Garcia, A. C. (1991). The Impact of Gender on the Dispute Resolution Process: How Men and Women Justify Positions in MediationSymbolic Interaction Society, Stone Memorial Syposium.
  • Garcia, A. C. (1984). Shift Work: Topic Change in Cross-Sex ConversationPacific Sociological Association, Pacific Sociological Association Annual Meetings.

  • Other(s)


  • Haynes, H., Garcia, A. C., Madsen, R. (2015). Wildland-Urban Interface: Fire Department Wildfire Preparedness and Readiness CapabilitiesNFPA. 132.
  • Presentations

  • Garcia, A. C. (2021). “Doing “Care Work” in Emergency Service Calls” Presented at the American Sociological Association American Sociological Association annual meeting virtual
  • Garcia, A. C. (2021). “Racial/Ethnic Categories in Emergency Telephone Calls: Routine Uses and Racial Profiling” Presented at the Midwest Sociological Society Midwest Sociological Society annual meeting virtual
  • Garcia, A. C. (2021). “The Role of Interactional Competence in Senate Leadership: A Case Study of Senator John McCain” Presented at theCanadian Qualitatives 2021 Virtual
  • Garcia, A. C. (2021). “Mediation as Pedagogy: In Favor of a Conversational Model of Mediation Process” Presented at the University of Navarra InMedio Speaker Series Spain (virtual)
  • Garcia, A. C. (2021). “Asking for Help While Sounding Like an Immigrant: ESL Speakers in Emergency Telephone Calls” Presented at the Southern Sociological Society Southern Sociological Society annual meetings Virtual
  • Garcia, A. C. (2020). “The Role of Interactional Competence in Senate Leadership: A Case Study of Senator Edward Kennedy” Presented at the American Sociological Association American Sociological Association Annual Meeting San Francisco, CA (Virtual)
  • Garcia, A. C. (2019). “A preliminary investigation of caucuses in mediation: Constructive contributions and challenges to neutrality” Presented at the American Sociological Association American Sociological Association annual meeting New York, New York
  • Garcia, A. C. (2019). “Interactional Strategies for Managing “Me Too”Accusations in an Election Campaign: The Roy Moore Senate Race” Presented at theCanadian Qualitatives 2019 Fredericton, New Brunswick, Canada
  • Garcia, A. C. (2018). “Discourses of Bordering in Contemporary Political Debate about the U.S./Mexican Border” Presented at theCanadian Qualitatives 2018 Fredericton, New Brunswick, Canada
  • Garcia, A. C. (2018). “The Purposeful Walk: An Ethnographic Exploration of the Experience of Walking for Commuting to Work or Other Activities” Presented at the Eastern Sociological Society Eastern Sociological Society annual meetings Baltimore, MD
  • Garcia, A. C. (2017). “'You can't get there from here': An Autoethnographic Investigation of Barriers to Safe and Congenial Pedestrianhood” Presented at theCanadian Qualitatives 2017 Hamilton, Ontario
  • Fall 2015, S. S., Garcia, A. C. (2016). “How Student Athletes Cope with Injuries: A Collaborative Auto-ethnographic Exploration of the Personal and Social Impact of Injury on High School and College Students” Presented at theCanadian Qualitatives 2016 Ontario, Canada
  • SociologyofSports, S. S., Garcia, A. C. (2016). “Experiencing Status and Prestige by Student Athletes: A Collaborative Autoethnographic Account” Presented at the Eastern Sociological Society Eastern Sociological Society annual meetings Boston
  • Students of So285 Fall 2014 Section 1, ., Garcia, A. C. (2015). “Understanding College Students’ Participation in Sports” Presented at the Eastern Sociological Society Eastern Sociological Society annual meetings New York City
  • Students of So285 Fall 2014 Section 2, ., Garcia, A. C. (2015). “Understanding How Media Reports of Professional Athletes Affect College Students’ Attitudes Toward Sports” Presented at the Eastern Sociological Society Eastern Sociological Society annual meetings New York City
  • Garcia, A. C. (2015). “Air Traffic Control Interactions in Routine and Emergency Contexts: A Case Study of Flight 1549 ‘Miracle on the Hudson’” Presented at the American Sociological Association American Sociological Association annual meetings Chicago
  • Garcia, A. C. (2015). “Question-Answering and Evasion Strategies in President Clinton's 1998 Grand Jury Testimony” Presented at the C-SPAN and Purdue University The C-SPAN Archives: Continuing the Research Agenda Purdue University, West Lafayette, IN
  • Garcia, A. C. (2014). “'What went right': Interactional Strategies in a Successful 911 Emergency Call” Presented at the American Sociological Association American Sociological Association annual meetings San Francisco
  • Garcia, A. C. (2013). “Something really weird has happened: Loosing the Big Picture in Emergency Service Calls” Presented at the American Sociological Association American Sociological Association annual meeting New York City
  • Garcia, A. C. (2013). “The 'Outsider/Insider' Assignment: A Pedagogical Innovation for Teaching Cross Cultural Understanding” Presented at the Eastern Sociological Society Eastern Sociological Society Annual Meetings Boston
  • Garcia, A. C. (2012). “Mediation Talk in Cross Cultural Perspective: The Contribution of Conversation Analysis” Presented at the University of Nottingham Symposium on Translating Cultures: Language and Cltural Aspects of International Mediation University of Nottingham
  • Garcia, A. C., Students of So 299 Animals in Society, . (2012). “Growing Up With Dogs: The Effect of the Family Dog on College Students' Attitudes and beliefs about Pets” Presented at the Eastern Sociological Society Eastern Sociological Society annual Meetings New York City
  • Garcia, A. C. (2011). “Persuasive Techniques in Divorce Mediation Sessions: Extreme Cases without 'Extreme Case Formulations'” Presented at the American Sociological Association American Sociological Association Annual Meeting Las Vegas, Nevada
  • Garcia, A. C. (2011). “It's not what you say, it's when you say it: Locations for Advice-Giving and the Production of Neutrality in Divorce Mediation Sessions” Presented at the International Institute for Ethnomethodology and Conversation Analysis IIEMCA Conference 2011 Fribourg, Switzerland
  • Garcia, A. C. (2011). “Doing Advice-Giving without Giving Advice: How Mediators Work to Maximize Disputant Empowerment in Divorce Mediation Sessions” Presented at the Eastern Communication Association Eastern Communication Association, Annual Meeting Arlington, VA
  • Garcia, A. C. (2011). “Two Completely Different People: Strategic Uses of Extreme Case Formulations in Divorce Mediation” Presented at the Eastern Sociological Society Eastern Sociological Society, Annual Meetings Philadelphia, PA
  • Garcia, A. C. (2011). “Constructing Coordinated Activities: A Study of How People Complete Jig Saw Puzzles” Presented at the Wilfrid Laurier University Canadian Qualitatives 2011 Brantford, Ontario, Canada
  • Garcia, A. C., Fisher, L. M. (2010). “'Who's in charge?': Facilitation and Resistance in Divorce Medication” Presented at the American Sociological Association American Sociological Association Annual Meeting Atlanta
  • Garcia, A. C. (2010). “Constructing the Professional Role through Talk: The Case of Emergency Service Call Takers” Presented at the Eastern Sociological Society Eastern Sociological Society Annual Meetings Boston, MA
  • Garcia, A. C. (2009). “Pedagogy of the Real: Engaging Undergraduates in Active Collaborative Learning via the Production of a Gallery Show” Presented at theTeaching Professor Conference Washington, D.C
  • Garcia, A. C., Rawls, A. W., Mann, D. (2009). “The production and avoidance of disagreements in multiparty email exchanges” Presented at theEastern Sociological Association Baltimore, MD
  • Garcia, A. C. (2008). “The Working Seminar: Combining Intellectual and Professional Socialization of Graduate Students via the 'Pedagogy of the Real'” Presented at the American Sociological Association ASA Director of Graduate Studies Conference Boston, MA
  • Garcia, A. C. (2008). “'Blue dogs' only: Understanding breed-specific animal rescue organizations (Paper presented)” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings St Louis, MO
  • Garcia, A. C. (2008). “An explorer in a cardboard land: Emotion, memory, and the embodied experience of doing jig saw puzzles (Paper presented)” Presented at theCanadian Qualitatives 2008 Fredericton, New Brunswick, Canada
  • Garcia, A. C. (2008). “Pedagogy of the Real: Teaching 'Animals in Society' to Undergraduates through Doing Research and Disseminating Results (Paper presented)” Presented at the American Sociological Association American Sociological Association Annual Meetings Boston, MA
  • Rawls, A. W., Mann, D., Garcia, A. C. (2008). “What can be Learned about Design Issues using Ethnomethodology and Conversation Analysis (Paper presented 2008)” Presented at theAmerican Sociological Association Boston
  • David, G. C., Sethi, A., Chand, D. R., Rathore, S., Garcia, A. C. (2008). “An Exploratory Study of Challenges for Medical Transcription Outsourcing to India” Presented at theInternational Smart-Sourcing Conference Hyderabad, India
  • Garcia, A. C. (2008). “A Conversation Analytic Study of Disputants' Opening Statements in Mediation Sessions: A Single Case Analysis” Presented at the The Program on Negotiation at Harvard Law School, Emerson College, and MIT Symposium on Communication and Negotiation Harvard Law School, Cambridge, MA
  • David, G. C., Chand, D. R., Garcia, A. C. (2007). “The Making of Medical Records: Examining he Work of Creating Healthcare Documentation”
  • Garcia, A. C. (2007). “Doing jig saw puzzles: An exploration of the relevance of auto-ethnography for 'Workplace Studies' (Paper presented)” Presented at theAmerican Sociological Association New York City
  • Garcia, A. C., David, G. C. (2007). “Discovering the work of medical transcriptionists” Presented at the American Sociological Association American Sociological Association Annual Meetings New York City
  • Garcia, A. C. (2007). “'She's a good home': Dog adoption decisions and social class (Paper presented)” Presented at theCanadian International Qualitative and Ethnographic Research Conference Fredericton, New Brunswick, Canada
  • Garcia, A. C., Fisher, L. (2007). “Doing "Being There" for the Children: Natural History of Gender Strategies in Divorce Mediation (Paper presented)” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Chicago, Illinois
  • Garcia, A. C. (2006). “Defining Home and Family: Animal Rescue Volunteers Working with Fostered Dogs” Presented at theSymbolic Interaction and Ethnographic Research Conference Niagara Falls, Ontario, Canada
  • Garcia, A. C. (2005). “Virtual Animal Shelters and Humane Society: How the Internet is Transforming Pet Adoption” Presented at the American Sociological Association American Sociological Association Annual Meetings Philadelphia, PA
  • Garcia, A. C. (2005). “Integrating Teaching and Research in Graduate Seminars” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Minneapolis, Minnesota
  • Dawes, M., Garcia, A. C. (2004). “Doing Corporate Culture Change: How the ‘Corporate Code’ Blocks Breakthroughs in Product Innovation Management” Presented at the American Sociological Association American Sociological Association annual meeting San Francisco
  • Garcia, A. C., Dawes, M. (2004). “It's not Just Talk: The Doing of Mediation Work as an Embodied Activity” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Kansas City, Kansas
  • Garcia, A. C., Whitaker, S. (2003). “From Revels to Riots: Race and the Framing of Media Accounts of Urban Unrest” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Chicago, Illinois
  • Garcia, A. C., Baker Jacobs, J. (2002). “The Organization of Repair in Computer-Meidated Conversation” Presented at the American Sociological Association American Sociological Association Annual Meetings Chicago, Illinois
  • Garcia, A. C., Vise, K., Whitaker, S. (2000). “Disputing Neutrality: When Mediation Empowerment is Perceived as Bias” Presented at the American Sociological Association American Sociological Association Annual Meeting Washington, D.C.
  • Garcia, A. C., Parmer, P. A. (1999). “Misplaced Mistrust: The Collaborative Construction of Doubt in 911 Emergency Calls” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Minneapolis, MN
  • Garcia, A. C., Jacobs, J. B. (1998). “Talking vs. Keyboarding: How the Structure of interaction in Computer-Mediated Communication Differs from Oral Conversation” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Kansas City, MO
  • Garcia, A. C. (1998). “Mediator Solicits as a Technique to Initiate Bargaining Sequences in Small Claims Mediation” Presented at the American Sociological Association American Sociological Association Annual Meetings San Francisco, California
  • Garcia, A. C. (1997). “Multi-media Group Class Presentations” Presented at the American Sociological Association American Sociological Association Annual Meetings Toronto, Canada
  • Garcia, A. C. (1997). “Creating Agreement in Mediation hearings: How Mediators and Disputants Participate in Proposed Negotiations” Presented at the Pacific Sociological Association Pacific Sociological Association Annual Meetings San Diego, California
  • Garcia, A. C. (1997). “Women and Men in Divorce Mediation: Negotiation Gendered Roles” Presented at the Pacific Sociological Association Pacific Sociological Association Annual Meetings San Diego, California
  • Garcia, A. C., Baker Jacobs, J. (1997). “A Prelimary Examination of the Organization of Turn-taking Quasi-Synchonous Computer Mediated Communication” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Kansas City, MO
  • Garcia, A. C. (1996). “Mom and Pop in Mediation: Negotiating Male and Female Parental Roles in Mediation Practice” Presented at the Department of Communication, University of Kentucky Fifth International Conference on Narrative: Self and Other Lexington, Kentucky
  • Garcia, A. C., Jacobs, J. B. (1996). “The Interactional Organization of Computer Mediated Communication in the Composition Classroom” Presented at the North Central Sociological Association North Central Sociological Association Annual Meetings Cincinnati, OH
  • Garcia, A. C. (1996). “The Relevance of Gender for the Analysis of Institutional talk” Presented at the Pacific Sociological Association Pacific Sociological Association Annual Meetings Seattle
  • Garcia, A. C. (1994). “Presenting a United Front: Team Work, Alignment, and Colabroation in Community Mediation Hearings” Presented at the International Sociological Association International Sociological Association World Congress XIII Bielefeld, Germany
  • Garcia, A. C. (1993). “Facilitative and Intrusive Mediation: Negotiation Strategies for Acheiving Proposal Acceptance” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Chicago
  • Garcia, A. C. (1993). “Representing the Disputant: Fairness and Individual Rights in Mediation Hearings” Presented at the American Sociological Association American Sociological Association Annual Meetings Miami, Florida
  • Garcia, A. C. (1993). “Contructing Moral Claims in Situations of Conflict: Disputants' Narratives in Mediation Hearings” Presented at the Department of Communication, University of Kentucky Second Kentucky Conference on Narratives Lexington, Kentucky
  • Garcia, A. C. (1991). “Mediator Techniques for Facilitating Resolution in Mediation Hearings” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Des Moines, Iowa
  • Garcia, A. C. (1991). “The Impact of Gender on the Dispute Resolution Process: How Men and Women Justify Positions in Mediation” Presented at the Symbolic Interaction Society Stone Memorial Syposium San Francisco
  • Garcia, A. C. (1990). “Mediated and Informal Disputes: A Case Analysis of the Process of Negotiation” Presented at the International Sociological Association International Sociological Association World Congress Madrid, Spain
  • Garcia, A. C. (1990). “Rights to Speakership in Mediation Hearings” Presented at the Pacific Sociological Association Pacific Sociological Association Annual Meeting Spokane, Washington
  • Garcia, A. C. (1988). “Claims-making in Mediation Hearings” Presented at the American Sociological Association American Sociological Association Annual Meetings Atlanta, Georgia
  • Garcia, A. C. (1987). “Laughter as a Technique for Communicating Intent” Presented at the Pacific Sociological Association Pacific Sociological Association Annual Meetings Eugene, Oregon
  • Garcia, A. C. (1986). “Smile When You Say That: Laughter as a Technique for Avoiding and Repairing Troubles in Talk” Presented at the American Sociological Association American Sociological Association Annual Meetings New York
  • Garcia, A. C. (1984). “Shift Work: Topic Change in Cross-Sex Conversation” Presented at the Pacific Sociological Association Pacific Sociological Association Annual Meetings Seattle, Washington
  • Service

    Department Service


  • Minors Coordinator for Sociology Minors 2017 - Present
  • Organizer external speakers for department for External Speaker Series 2014 - Present
  • Volunteered to hold online office hours for admitted students for 3 weeks in April 2020 for Department of Sociology 2020 - 2020
  • Committee Member for Search Committee for Assistant Professor, Psychology (NAAS) 2019 - 2020
  • attendee for Faculty-focused events at Bentley (various) 2019 - 2019
  • Attended major/minor fair October 2018 for Student Focused activities - 2018
  • Committee Member for Search Committee for Lecturer in Sociology 2017 - 2018
  • Attended various meetings and events for Department of Sociology for Department of Sociology 2017 - 2017
  • Senator for Faculty Senate 2016 - 2017
  • Committee Member for Search Committee for Visiting Lecturer in Sociology 2017 - 2017
  • Organizer of Workplace Studies Speaker Series for Department of Sociology for Workplace Studies Speaker Series for Department of Sociology 2008 - 2010
  • University Service


  • Committee Member for Organizing Committee for International Film Series 2017 - Present
  • Committee Member for A&S Curriculum Committee Task force Summer 2020 2020 - 2020
  • Volunteered at Virtual admitted students open house unibuddy chats for Bentley Admitted Students Day - 2020
  • Assisted with proposal revisions and revised my course syllabus to fit with the cluster theme. for Proposed Gen Ed Cluster on "Food Industry" 2020 - 2020
  • Committee Member for Search Committee for Psychology Assistant Professor, NAS 2019 - 2020
  • Introduced film "Happy as Lazarro" for International Film Series - 2020
  • participated and interacted with students as relevant for Student-Focused Activities, various 2019 - 2019
  • Volunteered to be on the Advisory Board for Advisory Board for the Undergraduate Curriculum Task Force 2018 - 2018
  • Committee Member for Board of Trustees Academic Affairs Committee 2016 - 2017
  • Committee Member for Search Committee for Lecturer Position in Psychology Program 2017 - 2017
  • University Senate for Faculty Senate 2014 - 2016
  • Task Force Member for Task Force on Campus Smoking Policy 2014 - 2015
  • Committee Member for Organizing Committee for International Film Series 2010 - 2012
  • Committee Member for Board of Trustees, Academic Affairs Committee 2010 - 2012
  • Committee Member for Valente Center Advisory Board 2008 - 2012
  • University Senate for Faculty Senate 2011 - 2012
  • Department Chair for Sociology 2008 - 2010
  • Committee Member for Search Committee for Arts & Sciences Dean 2009 - 2010
  • Committee Member for Nominations Committee, Faculty Senate 2007 - 2007
  • University Senate for Sociology Department Representative to Faculty Senate 2007 - 2007
  • Professional Service


  • Editorial Review Board Member for Language@Internet 2008 - Present
  • Committee Member for Book Prize Committee, Law & Society section, American Sociological Association 2019 - 2020
  • Reviewer, Book for Cambridge University Press 2020 - 2020
  • Reviewer, Ad Hoc Reviewer for Reviewed articles for Discourse Studies, Discourse Processes 2019 - 2019
  • Reviewer, Ad Hoc Reviewer for Various Sociology Journals 2017 - 2017
  • Editor, Book for Radical Pedogogy 2015 - 2017
  • Editorial Review Board Member for Radical Pedagogy 2005 - 2017
  • Editorial Review Board Member for Symbolic Interaction 2010 - 2017
  • Reviewer, Ad Hoc Reviewer for National Communication Association, Language & Social Interaction Section 2016 - 2016
  • Reviewer, Ad Hoc Reviewer for National Communication Association, Health Communication Section 2015 - 2015
  • Reviewer, Ad Hoc Reviewer for American Sociological Association 2014 - 2014
  • Committee Member for International Institute For Ethnomethodology and Conversation Analysis 2011 - 2013
  • Committee Member for Council, EMCA Section, American Sociological Association 2005 - 2012
  • Committee Chair for Graduate Student Paper Competition Committee, EMCA Section, American Sociological Association 2010 - 2011
  • Committee Member for Scientific Committee for the 10th Conference of the International Institute of Ethnomethodology and Conversation Analysis 2010 - 2011
  • Co-Chairperson for Ethnomethodology and Conversation Analysis Section of the American Sociological Association 2008 - 2010
  • Chairperson for Lifetime Achievement Award Committee, EMCA Section of the American Sociological Association 2009 - 2009
  • Chairperson for Publication Award Committee for the Ethnomethodology and Conversation Analysis Section of the American Sociological Association 2006 - 2007