Angela Garcia

Angela Garcia

  • Professor, Natural and Applied Sciences
  • Ph.D. in Sociology, University Calif Santa Cruz
  • Masters of Arts in Sociology, University of California, Santa Cruz
  • B.A. in Sociology and Linguistics, Hampshire College

Teaching Interests

Discursive Psychology
Psychology of Sports
Learning Differences & Disabilities

Cross-Cultural Communication

Research Interests

Conversation Analysis
Mediation
Computer-Mediated Communication
Emergency & Service Calls
Air Traffic Communication
Political Speeches and Interviews
Sociology of Leisure
Ethnomethodology

Bio

Angela Cora Garcia's main areas of research are conversation analytic studies of mediation sessions, emergency service calls to the police, air traffic communication, and political speeches and interviews. She is the author of a textbook on conversation analysis, An Introduction to Interaction: Understanding Talk in the Workplace and Everyday Life (Bloomsbury Academic Press, 2023), and a conversation analytic study of mediation, How Mediation Works: Resolving Conflict through Talk (Cambridge University Press, 2019).  

https://scholar.google.com/citations?user=sFBIjAoAAAAJ&hl=en

Professional Memberships

  • Institute for the Study of Conflict Transformation 2022-05-02 - Present
  • Eastern Sociological Society 2021-01-01 - Present
  • American Sociological Association 1989-01-01 - Present
  • American Psychological Association 2022-02-01 - 2023-01-15
  • Midwest Sociological Society 2021-01-01 - 2021-12-31
  • Southern Sociological Society 2021-01-01 - 2021-12-31

    • Awards and Honors

  • Distinguished Book Award, Ethnomethodology & Conversation Analysis Section of the American Sociological Association for "How Mediation Works: Resolving Conflict through Talk" (Cambridge University Press, 2019)

    • Scholarly Contributions and Creative Productions

    Journal Articles

  • Garcia, A. C., Tuccio, W. A. (2026). And-prefaces in aviation communication: A conversation analytic investigation of non-standard turn beginnings in Air Traffic Control/pilot interactions. Language & Communication (Forthcoming)
  • Garcia, A. C. (2026). ‘Care Work’ in Facilitative Mediation: Interactional Techniques for Emotional Support in the Context of Conflict Resolution. Qualitative Sociology Review, (22) 1 54-74.
  • Garcia, A. C. (2026). Political communication in U. S. Senate campaign victory and concession speeches: A qualitative study of how winners and losers manage presentation of self. Language and Dialogue (Link)
  • Garcia, A. C. (2025). Strategic interruptions in small claims mediation: How precipitous timing of mediator interventions can facilitate conflict resolution. Conflict Resolution Quarterly
  • Garcia, A. C. (2024). "Embodied action in remote online interaction: A preliminary investigation of hand raising gestures in a Zoom meeting". Language & Dialogue, (14) 1 3-32.
  • Garcia, A. C. (2024). Crisis negotiation techniques in interactional context: Managing a suicide threat in an emergency service call. Qualitative Health Communication, (3) 2 91-107.
  • Garcia, A. C., Cleven, E. (2024). How Reflection Works in Transformative Dialogue/Mediation: A Preliminary Investigation. Qualitative Sociology Review, (20) 2 90-113.
  • Garcia, A. C. (2023). Doing “Care Work” in Emergency Service Calls. Western Journal of Communication, (87) 4 626-646. (Link)
  • Garcia, A. C. (2023). The Problematics of Gender for Aviation Communication During an Inflight Emergency: A Case Study. Qualitative Sociology Review, (19) 2 29-Jun. (Link)
  • Garcia, A. C. (2022). Interactional challenges for non-native speakers of English in emergency telephone calls. Journal of Pragmatics, (193) 22-May 222-234. (Link)
  • Garcia, A. C. (2022). A preliminary investigation of the use of racial/ethnic categories in emergency telephone calls in the United States. Journal of Applied Communication Research, (50) 4 345-362. (Link)
  • Garcia, A. (2022). Interactional challenges for non-native speakers of English in emergency telephone calls. Journal of Pragmatics, (193) Issue (Link)
  • Garcia, A. C. (2021). The Types and Functions of Humor in the Work of a United States Senator: A Case Study of Senator Edward Kennedy. Language & Dialogue, (11) 2 246-270. (Link)
  • Garcia, A. C. (2021). Locations for advice‐giving and the production of neutrality in divorce mediation sessions. Conflict Resolution Quarterly, (38) 3 189-208. (Link)
  • Garcia, A. (2021). The types and functions of humor in the work of a United States Senator: A case study of senator edward kennedy. Language and Dialogue, (11) Issue 2 (Link)
  • Tuccio, W., Garcia, A. C. (2020). 'I’d a set that back at the chocks’: The personal hypothetical 'I would' in aviation flight instruction. Journal of Pragmatics, (157C) 2020 53-67. (Link)
  • Tuccio, W., Garcia, A. (2020). “I'd a set that back at the chocks”: The personal hypothetical “I would” in aviation flight instruction. Journal of Pragmatics, (157) Issue (Link)
  • Garcia, A. C. (2019). Understanding the Interaction in Mediation Caucuses: Negotiation Positions, Disputant Assessments, Bias and Neutrality. Journal of Mediation and Applied Conflict Analysis, (6) 2 17-Jan. (Link)
  • Garcia, A. C. (2019). Bordering Work in Contemporary Political Discourse: The Case of the U.S./Mexico Border Wall Proposal. Discourse & Society, (30) 6 573–599.
  • Garcia, A. (2019). Bordering work in contemporary political discourse: The case of the US/Mexico border wall proposal. Discourse and Society, (30) Issue 6 (Link)
  • Garcia, A. C. (2018). Presidential Campaign Talk: Question-Answering in ‘Neutral Informational Interviews’. Discourse & Society, (29) 3 256-278. (Link)
  • Garcia, A. C. (2017). What Went Right: Interactional Strategies for Managing Crisis Negotiations During an Emergency Service Call. The Sociological Quarterly, (58) 3 495-518. (Link)
  • Garcia, A. C. (2016). Air Traffic Control Interactions in Routine and Emergency Contexts: A Case Study of Flight 1549 ‘Miracle on the Hudson’. Journal of Pragmatics, (106) 2016 57-71. (Link)
  • Garcia, A. C. (2016). An explorer in a cardboard land: emotion, memory, and the embodied experience of doing jig saw puzzles. International Journal of Play, (5) 2 166-180. (Link)
  • Garcia, A. C. (2016). The Place of the Dog in the Family: A Comparative Case Study of Dog Adoption. Society & Animals, (24) 3 289-309. (Link)
  • Garcia, A. (2016). An explorer in a cardboard land: emotion, memory, and the embodied experience of doing jigsaw puzzles. International Journal of Play, (5) Issue 2 (Link)
  • Garcia, A. (2016). Air traffic communications in routine and emergency contexts: A case study of Flight 1549 ‘miracle on the Hudson’. Journal of Pragmatics, (106) Issue (Link)
  • Students of So285 Fall 2014 Section 1, ., Garcia, A. C. (2015). Understanding High School Students’ Sports Participation. Sport Science Review, (XXIV) 4-Mar 121-144.
  • Garcia, A. C. (2015). 'Something Really Weird has Happened': Losing the Big Picture in Emergency Phone Calls. Journal of Pragmatics, (84) 2015 102-120. (Link)
  • Garcia, A. C. (2014). The 'Outsider/Insider' Assignment: A Pedagogical Innovation for Teaching Cross Cultural Understanding. International Journal of Teaching & Learning in Higher Education, (26) 3 453-462. (Link)
  • Garcia, A. C. (2014). The Pedagogy of the Real: Teaching 'Animals in Society' to Undergraduates through doing Research and Disseminating the Results. Radical Pedagogy, (11) 2 31-59. (Link)
  • Garcia, A. C. (2013). Mediation Talk in Cross Cultural Perspective: The Contribution of Conversation Analysis. China Media Research, (9) 4 85-101. (Link)
  • Garcia, A. C. (2013). Explorers, Detectives, Matchmakers, and Lion Tamers: Understanding Jigsaw Puzzlers' Techniques and Motivations. American Journal of Play, (5) 3 308-332. (Link)
  • Garcia, A. C. (2013). Helping Undergraduates Learn from Each Other: A Pedagogical Process for In-Class Collaborative Research Projects. Journal of Education and Practice, (4) 2 31-40. (Link)
  • Garcia, A. C. (2012). Medical Problems Where Talk is the Problem: Current Trends in Conversation Analytic Research on Aphasia, Autism Spectrum Disorder, Intellectual Disability, and Alzheimer's. Sociology Compass, (6) 4 351-364. (Link)
  • Garcia, A. C. (2012). Advice-giving and Disputant Empowerment in Divorce Mediation Sessions. Language and Dialogue, (2) 3 398-426. (Link)
  • Garcia, A. C. (2010). The Role of Interactional Competence in Mediation. Conflict Resolution Quarterly, (28) 2 205-228. (Link)
  • Garcia, A. C., David, G. C., Chand, D. R. (2010). Understanding the Work of Medical Transcriptionists in the Production of Medical Records. Health Informatics Journal, (16) 2 87-100.
  • Cora Garcia, A. (2010). The role of interactional competence in mediation. Conflict Resolution Quarterly, (28) Issue 2 (Link)
  • Garcia, A. C., Standlee, A. I., Bechkoff, J., Cui, Y. (2009). Ethnographic Approaches to the Internet and Computer-Mediated Communication. Journal of Contemporary Ethnography, (38) 1 52-84. (Link)
  • David, G. C., Garcia, A. C., Rawls, A. W., Chand, D. R. (2009). Listening To What is Said - Transcribing What is Heard:The Impact of Speech Recognition Technology (SRT) on The Practice of Medical Transcription (MT). Sociology of Health and Illness, (31) 6 924-938.
  • Rawls, A. W., Mann, D., Garcia, A. C., David, G. C., Burton, M. (2009). Simple Enumerations: Ethnomethodology and MITRE Information Assurance Data Standards. Etnografia & Ricerca Qualitativa (Ethnography and Qualitative Research), (2) 1 77-106. (Link)
  • Garcia, A. C. (2006). Combining Professional Development with Academic Learning in Graduate Seminars. Radical Pedagogy, (8) 2 (Link)
  • Garcia, A. C., Dawes, M. E., Kohne, M. L., Miller, F. M., Groschwitz, S. F. (2006). Workplace Studies and Technological Change. Annual Review of Information Science & Technology, (40) 393-437. (Link)
  • Garcia, A. C., Vise, K., Whitaker, S. P. (2002). Disputing Neutrality: A Case Study of a Bias Complaint During Mediation. Conflict Resolution Quarterly, (20) 2 205-230. (Link)
  • Garcia, A. C. (2001). Group Multi-Media Presentations in 'The Sociology of Language and Ethnicity'. Radical Pedagogy, (3) 3 (Link)
  • Garcia, A. C. (2000). Negotiating Negotiation: The Collaborative Production of Resolution in Small Claims Mediation Hearings. Discourse & Society, (11) 3 315-344. (Link)
  • Garcia, A. (2000). Negotiating negotiation: The collaborative production of resolution in small claims mediation hearings. Discourse and Society, (11) Issue 3 (Link)
  • Garcia, A. C., Jacobs, J. B. (1999). Eyes of the Beholder: Understanding the Turn-Taking System in Quasi-Synchronous Computer-Mediated Communication. Research on Language and Social Interaction, (32) 4 337-369. (Link)
  • Garcia, A. C., Parmer, P. A. (1999). Misplaced Mistrust: The Collaborative Construction of Doubt in 911 Emergency Calls. Symbolic Interaction, (22) 4 297-324. (Link)
  • Garcia, A. C., Jacobs, J. B. (1998). The Interactional Organization of Computer Mediated Communication in the College Classroom. Qualitative Sociology, (21) 3 299-317. (Link)
  • Garcia, A. C. (1998). The Relevance of Interactional and Institutional Contexts for the Study of Gender Differences: A Demonstrative Case Study. Symbolic Interaction, (21) 1 35-58. (Link)
  • Garcia, A. (1998). The relevance of interactional and institutional contexts for the study of gender differences: A demonstrative case study. Symbolic Interaction, (21) Issue 1 (Link)
  • Garcia, A. C. (1997). Interactional Constraints on Proposal Generation in Mediation Hearings: A Preliminary Investigation. Discourse & Society, (8) 2 219-247. (Link)
  • Garcia, A. C. (1996). Moral Reasoning in Interactional Context: Strategic Uses of Care and Justice Arguments in Mediation Hearings. Sociological Inquiry, (66) 2 197-214. (Link)
  • Garcia, A. C. (1996). The Sociology of Language and Ethnicity. Transformations, (7) 2 42-60. (Link)
  • Garcia, A. C. (1995). The Problematics of Representation in Community Mediation Hearings: Implications for Mediation Practice. Journal of Sociology and Social Welfare, (12) 4 23-46. (Link)
  • Garcia, A. C. (1991). Dispute Resolution Without Disputing: How the Interactional Organization of Mediation Hearings Minimizes Argument. American Sociological Review, (56) December 818-835. (Link)
  • West, C., Garcia, A. C. (1988). Conversational Shift Work: A Study of Topical Transitions between Women and Men. Social Problems, (35) 5 551-575. (Link)

    • Books

  • Garcia, A. C. (2023). An introduction to interaction: Understanding talk in the workplace and everyday life, second edition 456 pages. London: Bloomsbury Academic Press (Link)
  • Garcia, A. C. (2019). How Mediation Works: Resolving Conflict through Talk 300. Cambridge University Press (Link)
  • Garcia, A. C. (2013). An Introduction to Interaction: Understanding Talk in Formal and Informal Settings 358. Bloomsbury Academic (Link)

    • Book Chapters

  • Garcia, A. C. (2025). Care Research Handbook on Social Interaction. Edward Elgar
  • Garcia, A. C. (2022). Research from conversation analysis on intercultural mediation The Routledge Handbook of Intercultural Mediation. Routledge (Link)
  • Garcia, A. C. (2017). President William J. Clinton as a Practical Ethnomethodologist: A Single Case Analysis of Successful Question-Answering Techniques in the 1998 Grand Jury Testimony Advances in Research Using the C-SPAN Archives. West Lafayette, Indiana: Purdue University Press (Link)
  • Garcia, A. (2016). President William J. Clinton as a practical ethnomethodologist: A single-case analysis of successful question-answering techniques in the 1998 grand jury testimony . Purdue University Press
  • Garcia, A. C. (2013). Conversation Analysis Encyclopedia of Sciences and Religions. Springer (Link)
  • Jacobs, J. B., Garcia, A. C. (2013). Repair in Chat Room Interaction Pragmatics of Computer Mediated Communication. Berlin: De Gruyter Mouton (Link)
  • Jacobs, J., Garcia, A. (2013). Repair in chat room interaction . De Gruyter
  • Garcia, A. C., Fisher, L. M. (2011). 'Being there' for the children: The Collaborative Construction of Gender Inequality in Divorce Mediation Conversation and Gender. Cambridge, England: Cambridge University Press (Link)
  • Garcia, A. C. (2008). Formalizing the informal: The working seminar as a path to the integration of learning, research, and professional socialization Academic Street Smarts: Informal Professionalization of Graduate Students in Sociology. Washington, D.C.: American Sociological Association

    • Presentations

  • Garcia, A. C. (2025). “Knowing When to Talk: The Timing of Mediators’ Interventions in Disputants’ Stories, Complaints, and Interjections ” Presented at the Society for the Study of Symbolic Interactionism 41st annual Canadian Qualitative Analysis Conference Quebec City, Canada
  • Garcia, A. C., Armbruster, A. (2025). “Displaying Values in Political Talk: A Case Study of Former U. S. Senator John McCain ” Presented at the Eastern Sociological Society Eastern Sociological Society annual meetings Boston
  • Garcia, A. (2025). “Winning, Losing and the Presentation of Self: Interactional Strategies in Senators’ Election Campaign Victory and Concession Speeches” Presented at the ASA American Sociological Association annual meetings Chicago
  • Garcia, A. (2025). “Distributed production of a resolution in mediation: Knowledge, role, interactional organization and timing” Presented at the University of Helsinki “Unpacking speakership in mediation” research group, University of Helsinki Helsinki, Finland (attended virtually)
  • Garcia, A. (2025). “Strategic interruptions in small claims mediation: How precipitous timing of mediator interventions can facilitate conflict resolution” Presented at the NAS Department, Bentley University Department of NAS Faculty working paper series Bentley
  • Garcia, A. C., Tuccio, W. A. (2024). “Context and Functions of Turn Prefaces in Aviation Communication: A Conversation Analytic Investigation of Pilot-Controller Radio Talk” Presented at the Eastern Sociological Society Eastern Sociological Society annual meeting Washington, D. C.
  • Garcia, A. C. (2024). “‘Care Work’ in Conflict Resolution: Interactional Techniques used to Support Clients in Facilitative Mediation” Presented at the American Sociological Association American Sociological Association annual meeting Montreal, Canada
  • Garcia, A. C. (2024). “How Reflection Works in Transformative Dialogue/Mediation: A Preliminary Investigation” Presented at the Institute for the Study of Conflict Transformation ISCT Research and Writing Group Zoom
  • Garcia, A. C., Tuccio, B. (2024). “Context and Functions of Turn Prefaces in Aviation Communication: A Conversation Analytic Investigation of Pilot-Controller Radio Talk” Presented at the Department of Communication, University of Massachusetts, Amherst Department of Communication Colloquium, University of Massachusetts, Amherst Amherst, MA
  • Garcia, A. (2024). “‘Care work’ in conflict resolution: Interactional techniques for emotional support in facilitative mediation” Presented at the Department of NAS Department of NAS working paper series Bentley
  • Garcia, A. C. (2023). “An Interactional Study of How Religion is Used in U.S. Senate Campaign Speeches” Presented at the American Sociological Association American Sociological Association annual meeting Philadelphia, PA
  • Garcia, A. C. (2023). “The problematics of gender for aviation emergency communications: Pilot/Air Traffic Control interactions during an inflight emergency ” Presented at the Eastern Sociological Society Eastern Sociological Society annual meetings Baltimore, MD
  • Garcia, A. C. (2022). “Suicide Announcement Calls to Emergency Services: The Interactional Context for Emotion Work in Call Taker's Efforts to Help the Caller” Presented at the Eastern Sociological Association Eastern Sociological Association Annual Meetings Boston/Virtual
  • Garcia, A. C. (2021). “Fostering Resilience: Doing 'Care Work" in Emergency Service Calls to the Police” Presented at the American Sociological Association American Sociological Association annual meeting virtual
  • Garcia, A. C. (2021). “The Role of Interactional Competence in Senate Leadership: A Case Study of Senator John McCain” Presented at the Canadian Qualitatives Research Conference 2021 Virtual
  • Garcia, A. C. (2021). “Mediation as Pedagogy: In Favor of a Conversational Model of Mediation Process” Presented at the University of Navarra, Spain InMedio remote
  • Garcia, A. C. (2021). “Asking for Help While Sounding Like an Immigrant: ESL Speakers in Emergency Telephone Calls” Presented at the Southern Sociological Society Southern Sociological Society annual meetings Virtual
  • Garcia, A. C. (2021). “Racial/Ethnic Categories in Emergency Telephone Calls: Routine Uses and Racial Profiling” Presented at the Midwest Sociological Society Midwest Sociological Society annual meeting virtual
  • Garcia, A. C. (2020). “The Role of Interactional Competence in Senate Leadership: A Case Study of Senator Edward Kennedy” Presented at the American Sociological Association American Sociological Association Annual Meeting San Francisco, CA (Virtual)
  • Garcia, A. C. (2019). “A preliminary investigation of caucuses in mediation: Constructive contributions and challenges to neutrality” Presented at the American Sociological Association American Sociological Association annual meeting New York, New York
  • Garcia, A. C. (2019). “Interactional Strategies for Managing 'Me Too' Accusations in an Election Campaign: The Roy Moore Senate Race” Presented at the Canadian Qualitatives 2019 Fredericton, New Brunswick, Canada
  • Garcia, A. C. (2018). “Discourses of Bordering in Contemporary Political Debate about the U.S./Mexican Border” Presented at the Canadian Qualitatives 2018 Fredericton, New Brunswick, Canada
  • Garcia, A. C. (2018). “The Purposeful Walk: An Ethnographic Exploration of the Experience of Walking for Commuting to Work or Other Activities” Presented at the Eastern Sociological Society Eastern Sociological Society annual meetings Baltimore, MD
  • Garcia, A. C. (2017). “'You can't get there from here': An Autoethnographic Investigation of Barriers to Safe and Congenial Pedestrianhood” Presented at the Canadian Qualitatives 2017 Hamilton, Ontario
  • Fall 2015, S. S., Garcia, A. C. (2016). “How Student Athletes Cope with Injuries: A Collaborative Auto-ethnographic Exploration of the Personal and Social Impact of Injury on High School and College Students” Presented at the Canadian Qualitatives 2016 Ontario, Canada
  • SociologyofSports, S. S., Garcia, A. C. (2016). “Experiencing Status and Prestige by Student Athletes: A Collaborative Autoethnographic Account” Presented at the Eastern Sociological Society Eastern Sociological Society annual meetings Boston
  • Garcia, A. C. (2015). “Question-Answering and Evasion Strategies in President Clinton's 1998 Grand Jury Testimony” Presented at the C-SPAN and Purdue University The C-SPAN Archives: Continuing the Research Agenda Purdue University, West Lafayette, IN
  • Garcia, A. C. (2015). “Air Traffic Control Interactions in Routine and Emergency Contexts: A Case Study of Flight 1549 ‚ÄòMiracle on the Hudson‚Äô” Presented at the American Sociological Association American Sociological Association annual meetings Chicago
  • Students of So285 Fall 2014 Section 1, ., Garcia, A. C. (2015). “Understanding College Students' Participation in Sports” Presented at the Eastern Sociological Society Eastern Sociological Society annual meetings New York City
  • Students of So285 Fall 2014 Section 2, ., Garcia, A. C. (2015). “Understanding How Media Reports of Professional Athletes Affect College Students‚Äô Attitudes Toward Sports” Presented at the Eastern Sociological Society Eastern Sociological Society annual meetings New York City
  • Garcia, A. C. (2014). “'What went right': Interactional Strategies in a Successful 911 Emergency Call” Presented at the American Sociological Association American Sociological Association annual meetings San Francisco
  • Garcia, A. C. (2013). “Something really weird has happened: Loosing the Big Picture in Emergency Service Calls” Presented at the American Sociological Association American Sociological Association annual meeting New York City
  • Garcia, A. C. (2013). “The 'Outsider/Insider' Assignment: A Pedagogical Innovation for Teaching Cross Cultural Understanding” Presented at the Eastern Sociological Society Eastern Sociological Society Annual Meetings Boston
  • Garcia, A. C. (2012). “Mediation Talk in Cross Cultural Perspective: The Contribution of Conversation Analysis” Presented at the University of Nottingham Symposium on Translating Cultures: Language and Cltural Aspects of International Mediation University of Nottingham
  • Garcia, A. C., Students of So 299 Animals in Society, . (2012). “Growing Up With Dogs: The Effect of the Family Dog on College Students' Attitudes and beliefs about Pets” Presented at the Eastern Sociological Society Eastern Sociological Society annual Meetings New York City
  • Garcia, A. C. (2011). “Persuasive Techniques in Divorce Mediation Sessions: Extreme Cases without 'Extreme Case Formulations'” Presented at the American Sociological Association American Sociological Association Annual Meeting Las Vegas, Nevada
  • Garcia, A. C. (2011). “It's not what you say, it's when you say it: Locations for Advice-Giving and the Production of Neutrality in Divorce Mediation Sessions” Presented at the International Institute for Ethnomethodology and Conversation Analysis IIEMCA Conference 2011 Fribourg, Switzerland
  • Garcia, A. C. (2011). “Constructing Coordinated Activities: A Study of How People Complete Jig Saw Puzzles” Presented at the Wilfrid Laurier University Canadian Qualitatives 2011 Brantford, Ontario, Canada
  • Garcia, A. C. (2011). “Doing Advice-Giving without Giving Advice: How Mediators Work to Maximize Disputant Empowerment in Divorce Mediation Sessions” Presented at the Eastern Communication Association Eastern Communication Association, Annual Meeting Arlington, VA
  • Garcia, A. C. (2011). “Two Completely Different People: Strategic Uses of Extreme Case Formulations in Divorce Mediation” Presented at the Eastern Sociological Society Eastern Sociological Society, Annual Meetings Philadelphia, PA
  • Garcia, A. C., Fisher, L. M. (2010). “'Who's in charge?': Facilitation and Resistance in Divorce Medication” Presented at the American Sociological Association American Sociological Association Annual Meeting Atlanta
  • Garcia, A. C. (2010). “Constructing the Professional Role through Talk: The Case of Emergency Service Call Takers” Presented at the Eastern Sociological Society Eastern Sociological Society Annual Meetings Boston, MA
  • Garcia, A. (2010). “Creating a Cardboard World:  The Collaborative Construction of Motivation and Agency in the Completion of Jig Saw Puzzles” Presented at the Valente center, Bentley University Valente Center Fellowship Working Papers Seminar Waltham
  • Garcia, A. C. (2009). “Pedagogy of the Real: Engaging Undergraduates in Active Collaborative Learning via the Production of a Gallery Show” Presented at the Teaching Professor Conference Washington, D.C
  • Garcia, A. C. (2008). “A Conversation Analytic Study of Disputants' Opening Statements in Mediation Sessions: A Single Case Analysis” Presented at the The Program on Negotiation at Harvard Law School, Emerson College, and MIT Symposium on Communication and Negotiation Harvard Law School, Cambridge, MA
  • Garcia, A. C. (2008). “Pedagogy of the Real: Teaching 'Animals in Society' to Undergraduates through Doing Research and Disseminating Results (Paper presented)” Presented at the American Sociological Association American Sociological Association Annual Meetings Boston, MA
  • Garcia, A. C. (2008). “The Working Seminar: Combining Intellectual and Professional Socialization of Graduate Students via the 'Pedagogy of the Real'” Presented at the American Sociological Association ASA Director of Graduate Studies Conference Boston, MA
  • Garcia, A. C. (2008). “An explorer in a cardboard land: Emotion, memory, and the embodied experience of doing jig saw puzzles ” Presented at the Canadian Qualitatives 2008 Fredericton, New Brunswick, Canada
  • Garcia, A. C. (2008). “'Blue dogs' only: Understanding breed-specific animal rescue organizations” Presented at the Midwest Sociological Society Annual Meetings St Louis, MO
  • Garcia, A. C. (2007). “Doing jig saw puzzles: An exploration of the relevance of auto-ethnography for 'Workplace Studies' ” Presented at the American Sociological Association New York City
  • Garcia, A. C., David, G. C. (2007). “Discovering the work of medical transcriptionists” Presented at the American Sociological Association American Sociological Association Annual Meetings New York City
  • Garcia, A. C. (2007). “'She's a good home': Dog adoption decisions and social class ” Presented at the Canadian International Qualitative and Ethnographic Research Conference Fredericton, New Brunswick, Canada
  • Garcia, A. C., Fisher, L. (2007). “Doing "Being There" for the Children: Natural History of Gender Strategies in Divorce Mediation ” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Chicago, Illinois
  • Garcia, A. C. (2006). “Defining Home and Family: Animal Rescue Volunteers Working with Fostered Dogs” Presented at the Symbolic Interaction and Ethnographic Research Conference Niagara Falls, Ontario, Canada
  • Garcia, A. (2006). “Doing Jigsaw Puzzles:  The Relevance of Auto-Ethnography for Workplace Studies” Presented at the Department of Sociology, University of Cincinnati Department of Sociology Colloquium Series Cincinnati, OH
  • Garcia, A. C. (2005). “Virtual Animal Shelters and Humane Society: How the Internet is Transforming Pet Adoption” Presented at the American Sociological Association American Sociological Association Annual Meetings Philadelphia, PA
  • Garcia, A. C. (2005). “Integrating Teaching and Research in Graduate Seminars” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Minneapolis, Minnesota
  • Dawes, M., Garcia, A. C. (2004). “Doing Corporate Culture Change: How the "Corporate Code" Blocks Breakthroughs in Product Innovation Management” Presented at the American Sociological Association American Sociological Association annual meeting San Francisco
  • Garcia, A. C., Dawes, M. (2004). “It's not Just Talk: The Doing of Mediation Work as an Embodied Activity” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Kansas City, Kansas
  • Garcia, A. C., Whitaker, S. (2003). “From Revels to Riots: Race and the Framing of Media Accounts of Urban Unrest” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Chicago, Illinois
  • Baker Jacobs, J., Garcia, A. C. (2002). “The Organization of Repair in Computer-Mediated Conversation” Presented at the American Sociological Association American Sociological Association Annual Meetings Chicago, Illinois
  • Garcia, A. C., Vise, K., Whitaker, S. (2000). “Disputing Neutrality: When Mediation Empowerment is Perceived as Bias” Presented at the American Sociological Association Annual Meeting Washington, D.C.
  • Garcia, A. C., Parmer, P. A. (1999). “Misplaced Mistrust: The Collaborative Construction of Doubt in 911 Emergency Calls” Presented at the Midwest Sociological Society Annual Meetings Minneapolis, MN
  • Garcia, A. C. (1998). “Mediator Solicits as a Technique to Initiate Bargaining Sequences in Small Claims Mediation” Presented at the American Sociological Association Annual Meetings San Francisco, California
  • Garcia, A. C., Jacobs, J. B. (1998). “Talking vs. Keyboarding: How the Structure of interaction in Computer-Mediated Communication Differs from Oral Conversation” Presented at the Midwest Sociological Society Annual Meetings Kansas City, MO
  • Garcia, A. C. (1997). “Multi-media Group Class Presentations” Presented at the American Sociological Association Annual Meetings Toronto, Canada
  • Garcia, A. C. (1997). “Creating Agreement in Mediation hearings: How Mediators and Disputants Participate in Proposed Negotiations” Presented at the Pacific Sociological Association Annual Meetings San Diego, California
  • Garcia, A. C. (1997). “Women and Men in Divorce Mediation: Negotiation Gendered Roles” Presented at the Pacific Sociological Association Annual Meetings San Diego, California
  • Garcia, A. C., Baker Jacobs, J. (1997). “A Prelimary Examination of the Organization of Turn-taking Quasi-Synchonous Computer Mediated Communication” Presented at the Midwest Sociological Society Annual Meetings Kansas City, MO
  • Garcia, A. C. (1996). “Mom and Pop in Mediation: Negotiating Male and Female Parental Roles in Mediation Practice” Presented at the Department of Communication, University of Kentucky Fifth International Conference on Narrative: Self and Other Lexington, Kentucky
  • Garcia, A. C., Jacobs, J. B. (1996). “The Interactional Organization of Computer Mediated Communication in the Composition Classroom” Presented at the North Central Sociological Association North Central Sociological Association Annual Meetings Cincinnati, OH
  • Garcia, A. C. (1996). “The Relevance of Gender for the Analysis of Institutional talk” Presented at the Pacific Sociological Association Annual Meetings Seattle
  • Garcia, A. C. (1994). “Presenting a United Front: Team Work, Alignment, and Colabroation in Community Mediation Hearings” Presented at the International Sociological Association International Sociological Association World Congress XIII Bielefeld, Germany
  • Garcia, A. C. (1993). “Contructing Moral Claims in Situations of Conflict: Disputants' Narratives in Mediation Hearings” Presented at the Department of Communication, University of Kentucky Second Kentucky Conference on Narratives Lexington, Kentucky
  • Garcia, A. C. (1993). “Representing the Disputant: Fairness and Individual Rights in Mediation Hearings” Presented at the American Sociological Association American Sociological Association Annual Meetings Miami, Florida
  • Garcia, A. C. (1993). “Facilitative and Intrusive Mediation: Negotiation Strategies for Acheiving Proposal Acceptance” Presented at the Midwest Sociological Society Annual Meetings Chicago
  • Garcia, A. C. (1991). “Mediator Techniques for Facilitating Resolution in Mediation Hearings” Presented at the Midwest Sociological Society Annual Meetings Des Moines, Iowa
  • Garcia, A. C. (1991). “The Impact of Gender on the Dispute Resolution Process: How Men and Women Justify Positions in Mediation” Presented at the Symbolic Interaction Society Stone Memorial Syposium San Francisco
  • Garcia, A. C. (1990). “Mediated and Informal Disputes: A Case Analysis of the Process of Negotiation” Presented at the International Sociological Association World Congress Madrid, Spain
  • Garcia, A. C. (1990). “Rights to Speakership in Mediation Hearings” Presented at the Pacific Sociological Association Annual Meeting Spokane, Washington
  • Garcia, A. C. (1988). “Claims-making in Mediation Hearings” Presented at the American Sociological Association Annual Meetings Atlanta, Georgia
  • Garcia, A. C. (1987). “Laughter as a Technique for Communicating Intent” Presented at the Pacific Sociological Association Annual Meetings Eugene, Oregon
  • Garcia, A. C. (1986). “Smile When You Say That: Laughter as a Technique for Avoiding and Repairing Troubles in Talk” Presented at the American Sociological Association Annual Meetings New York
  • Garcia, A. C. (1984). “Shift Work: Topic Change in Cross-Sex Conversation” Presented at the Pacific Sociological Association Annual Meetings Seattle, Washington

    • Reviews

  • Garcia, A. C. (2020). Review of "Technology Mediated Service Encounters". , (155) 2020 340-342.
  • Garcia, A. C. (2013). Review of the film "Pelada". , (41) 3 326-327.
  • Garcia, A. C. (2012). NYPD Blues: Intersections of Social and Institutional Contexts in the Careers of Emergency Service Police Officers. , (35) 4 497-500.
  • Garcia, A. C. (2007). Review of Trosborg, Anna and Poul Erik Flyvholm Jórgensen (eds.), Business Discourse: Texts and Contexts. , (36) 3 479-480.
  • Garcia, A. C. (2006). Review of Dalmage, Heather (ed.), The Politics of Multiculturalism: Challenging Racial Thinking.. , (35) 3 296-297.
  • Garcia, A. C. (2006). Review of Prevignano, Carlo and Paul Thibault (eds.) Discussing Conversation Analysis: The Work of Emanuel A. Schegloff.. , (35) 443-6.
  • Garcia, A. C. (2006). The Politics of Multiracialism: Challenging Racial Thinking. , (35) 3 296-297. (Link)
  • Garcia, A. C. (2005). Review of Buttny, Richard, Talking Problems: Studies of Discursive Construction. , (34) 2
  • Garcia, A. C. (2005). Talking Problems: Studies of Discursive Construction. , (34) 2 164-165. (Link)
  • Garcia, A. C. (1999). Review of Potter, Jonathan. 1996. Representing Reality: Discourse, Rhetoric and Social Construction.. , (28) 1 93-96.
  • Garcia, A. C. (1996). Review of Crawford, Mary. 1995. Talking Difference: On Gender and Language.. , (25) 3 400-401.
  • Garcia, A. C. (1993). Review of Argyle, Michael. 1992. The Social Psychology of Everyday Life. , (22) 4 593-594.
  • Garcia, A. C. (1993). Review of Duranti, Alessandro and Charles Goodwin (eds.), 1992, Rethinking Context: Language as an Interactive Phenomenon. , (22) 5 731-732.

    • Service

    Service: Department

  • Faculty Senator for NAS Department for Faculty Senate 2025-09-01 - Present
  • representing NAS department for Prospective Students Day/Major Minor fair 2025-11-02 - Present
  • Co-Presenter for Bentley Admissions Office (for NAS Department--Psychology Major) - 10/23/24
  • Committee Chair for Chair evaluation survey planning committee 2025-01-29 - 2026-05-01
  • Staffing NAS Department Table for Admitted Students' Day/Representing NAS Department Table 2025-04-05 - Present
  • attended job talks and events, provided feedback on candidates for Participated in candidate recruitment for Health and Sustainability positions for NAS 2025-03-20 - 2025-04-08
  • Committee Chair for Coordinator for Major and Minor Programs in Psychology 11/1/23 - 2025-05-20
  • Committee Member for Search Committee NAS Psych "Work" Assist. Prof. position 10/1/23 - 2024-04-22
  • Committee Member for Promotion Committee for Dr. Bouldin 5/1/24 - 9/30/24
  • Committee Chair for Promotion Committee for Dr. Hartigan 5/1/24 - 9/30/24
  • Principal evaluator for tenure-track faculty for Department of Natural and Applied Sciences Faculty Evaluation 1/1/24 - 5/31/24
  • Committee Chair for Search Committee for Assistant Professor of Psychology position 11/1/22 - 4/30/23
  • Mentor (Faculty) for Freshman Year Seminar 9/1/21 - 9/30/22
  • Principal Evaluator for Dr. Joanna Korman's Progress Toward Tenure report for Department of Natural and Applied Sciences--Progress Toward Tenure for Dr. Joanna Korman 3/1/22 - 4/30/22
  • Committee Member for Departmental Search Committee for Psych Com Health Assistant Professor 11/4/21 - 3/31/22
  • Volunteered to hold online office hours for admitted students for 3 weeks in April 2020 for Department of Sociology 4/15/20 - 5/6/20
  • Committee Member for Search Committee for Assistant Professor, Psychology (NAAS) 8/23/19 - 2/28/20
  • attendee for Faculty-focused events at Bentley (various) 5/21/19 - 10/16/19
  • Coordinator for the Sociology Minor for Sociology Minors Coordinator 9/15/17 - 6/30/21
  • Committee Member for Search Committee for Lecturer in Sociology 6/1/17 - 3/15/18
  • Attended various meetings and events for Department of Sociology for Department of Sociology 1/1/17 - 12/31/17
  • Committee Member for Search Committee for Visiting Lecturer in Sociology 4/1/17 - 5/31/17
  • Senator for Faculty Senate 6/1/16 - 6/30/17
  • Organizer external speakers for Department of Sociology for External Speaker Series 2/1/14 - 6/30/21
  • Organizer of Workplace Studies Speaker Series for Department of Sociology for Workplace Studies Speaker Series for Department of Sociology 1/1/08 - 8/31/10

    • Service: Professional

  • Editorial Review Board Member for Language & Dialogue 2025-06-23 - Present
  • Chairperson for Book Award Committee Chair, Ethnomethodology and Conversation Analysis (EMCA) Section of the American Sociological Association (ASA) 9/9/24 - 2025-08-13
  • Editorial Review Board Member for Editorial Review Board, Book Series "Dialogue Studies" (John Benjamins Publisher) 2025-06-22 - Present
  • Committee Member for Book Prize Committee, Law & Society section, American Sociological Association 10/17/19 - 5/20/20
  • Editor, Book for Radical Pedogogy 1/1/15 - 10/1/17
  • Editorial Review Board Member for Symbolic Interaction 12/28/10 - 7/18/17
  • Committee Member for International Institute For Ethnomethodology and Conversation Analysis 7/1/11 - 7/31/13
  • Committee Chair for Graduate Student Paper Competition Committee, EMCA Section, American Sociological Association 9/1/10 - 8/31/11
  • Committee Member for Scientific Committee for the 10th Conference of the International Institute of Ethnomethodology and Conversation Analysis 5/25/10 - 7/31/11
  • Chairperson for Lifetime Achievement Award Committee, EMCA Section of the American Sociological Association 1/1/09 - 8/31/09
  • Editorial Review Board Member for Language@Internet 1/1/08 - Present
  • Co-Chairperson for Ethnomethodology and Conversation Analysis Section of the American Sociological Association 6/2/08 - 9/30/10
  • Chairperson for Publication Award Committee for the Ethnomethodology and Conversation Analysis Section of the American Sociological Association 9/1/06 - 8/31/07
  • Committee Member for Council, EMCA Section, American Sociological Association 9/1/05 - 9/30/12
  • Editorial Review Board Member for Radical Pedagogy 2/2/05 - 10/1/17

    • Service: University

  • Committee Member for Curriculum Policy Committee 2025-09-01 - Present
  • Senate Member for Faculty Senate 2025-01-20 - 2025-05-20
  • Committee Member for Salary and Benefits Committee 9/1/22 - 2026-06-01
  • Advisory Board Member for Valente Center for Arts & Sciences 2/1/21 - 2024-07-01
  • Committee Member for A&S Curriculum Committee Task force Summer 2020 6/19/20 - 7/22/20
  • Assisted with proposal revisions and revised my course syllabus to fit with the cluster theme. for Proposed Gen Ed Cluster on "Food Industry" 1/1/20 - 3/31/20
  • Committee Member for Search Committee for Psychology Assistant Professor, NAS 11/1/19 - 3/31/20
  • participated and interacted with students as relevant for Student-Focused Activities, various 5/1/19 - 10/23/19
  • Volunteered to be on the Advisory Board for Advisory Board for the Undergraduate Curriculum Task Force 1/16/18 - 12/1/18
  • Committee Member for Organizing Committee for International Film Series 9/1/17 - 2025-12-31
  • Committee Member for Board of Trustees Academic Affairs Committee 9/1/16 - 6/1/17
  • Committee Member for Search Committee for Lecturer Position in Psychology Program 2/1/17 - 4/30/17
  • Task Force Member for Task Force on Campus Smoking Policy 9/20/14 - 6/1/15
  • University Senate for Faculty Senate 5/1/14 - 6/1/16
  • University Senate for Faculty Senate 9/1/11 - 6/30/12
  • Committee Member for Organizing Committee for International Film Series 12/1/10 - 12/31/12
  • Committee Member for Board of Trustees, Academic Affairs Committee 9/1/10 - 12/31/12
  • Committee Member for Valente Center Advisory Board 9/1/08 - 12/31/12
  • Committee Member for Search Committee for Arts & Sciences Dean 6/1/09 - 3/31/10
  • Department Chair for Sociology 1/1/08 - 8/31/10
  • Committee Member for Nominations Committee, Faculty Senate 9/1/07 - 12/31/07
  • University Senate for Sociology Department Representative to Faculty Senate 9/1/07 - 12/31/07