Bio
Angela Garcia does conversation analytic research on talk in a variety of institutional settings, including mediation, emergency phone calls, air traffic communication, and computer-mediated communication, as well as ethnographic research on animal rescue and leisure activities.
Professional Memberships
Institute for the Study of Conflict Transformation 2022 - PresentEastern Sociological Society 2021 - PresentAmerican Sociological Association 1989 - PresentAmerican Psychological Association 2022 - 2023Midwest Sociological Society 2021 - 2021Southern Sociological Society 2021 - 2021Eastern Sociological Society 2017National Communication Association 2017Society for the Study of Symbolic Interactionism 2017Law and Society Association 2016Awards and Honors
2021, Distinguished Book Award, Ethnomethodology & Conversation Analysis Section of the American Sociological Association for "How Mediation Works: Resolving Conflict through Talk" (Cambridge University Press, 2019)Publications
Journal Articles
Garcia, A. C. (2024). Crisis Negotiation Techniques in Interactional Context: Managing a Suicide Threat in an Emergency Service Call . Qualitative Health Communication, (3) 2 91-107. Garcia, A. C., Cleven, E. (2024). How Reflection Works in Transformative Dialogue/Mediation: A Preliminary Investigation. Qualitative Sociology Review, (20) 2 90-113. (Link)Garcia, A. C. (2024). "Embodied action in remote online interaction: A preliminary investigation of hand raising gestures in a Zoom meeting". Language & Dialogue, (14) 1 3-32. Garcia, A. C. (2023). Doing “Care Work” in Emergency Service Calls . Western Journal of Communication, (87) 4 626-646. (Link)Garcia, A. C. (2023). The Problematics of Gender for Aviation Communication During an Inflight Emergency: A Case Study. Qualitative Sociology Review, (19) 2 6-29. (Link)Garcia, A. C. (2022). Interactional challenges for non-native speakers of English in emergency telephone calls. Journal of Pragmatics, (193) May 2022 222-234. (Link)Garcia, A. C. (2022). A preliminary investigation of the use of racial/ethnic categories in emergency telephone calls in the United States. Journal of Applied Communication Research, (50) 4 345-362. (Link)Garcia, A. C. (2021). The Types and Functions of Humor in the Work of a United States Senator: A Case Study of Senator Edward Kennedy. Language & Dialogue, (11) 2 246-270. (Link)Garcia, A. C. (2021). Locations for advice‐giving and the production of neutrality in divorce mediation sessions. Conflict Resolution Quarterly, (38) 3 189-208. (Link)Tuccio, W., Garcia, A. C. (2020). 'I’d a set that back at the chocks’: The personal hypothetical 'I would' in aviation flight instruction. Journal of Pragmatics, (157C) 2020 53-67. (Link)Garcia, A. C. (2019). Understanding the Interaction in Mediation Caucuses: Negotiation Positions, Disputant Assessments, Bias and Neutrality. Journal of Mediation and Applied Conflict Analysis , (6) 2 1-17. (Link)Garcia, A. C. (2019). Bordering Work in Contemporary Political Discourse: The Case of the U.S./Mexico Border Wall Proposal. Discourse & Society, (30) 6 573–599. (Link)Garcia, A. C. (2018). Presidential Campaign Talk: Question-Answering in ‘Neutral Informational Interviews’. Discourse & Society, (29) 3 256-278. (Link)Garcia, A. C. (2017). What Went Right: Interactional Strategies for Managing Crisis Negotiations During an Emergency Service Call. The Sociological Quarterly, (58) 3 495-518. (Link)Garcia, A. C. (2016). Air Traffic Control Interactions in Routine and Emergency Contexts: A Case Study of Flight 1549 ‘Miracle on the Hudson’. Journal of Pragmatics, (106) 2016 57-71. (Link)Garcia, A. C. (2016). An explorer in a cardboard land: emotion, memory, and the embodied experience of doing jig saw puzzles. International Journal of Play, (5) 2 166-180. (Link)Garcia, A. C. (2016). The Place of the Dog in the Family: A Comparative Case Study of Dog Adoption. Society & Animals, (24) 3 289-309. (Link)Students of So285 Fall 2014 Section 1, ., Garcia, A. C. (2015). Understanding High School Students’ Sports Participation. Sport Science Review, (XXIV) 3-4 121-144. Garcia, A. C. (2015). 'Something Really Weird has Happened': Losing the Big Picture in Emergency Phone Calls. Journal of Pragmatics, (84) 2015 102-120. (Link)Garcia, A. C. (2014). The 'Outsider/Insider' Assignment: A Pedagogical Innovation for Teaching Cross Cultural Understanding. International Journal of Teaching & Learning in Higher Education, (26) 3 453-462. (Link)Garcia, A. C. (2014). The Pedagogy of the Real: Teaching 'Animals in Society' to Undergraduates through doing Research and Disseminating the Results. Radical Pedagogy, (11) 2 31-59. (Link)Garcia, A. C. (2013). Mediation Talk in Cross Cultural Perspective: The Contribution of Conversation Analysis. China Media Research, (9) 4 85-101. (Link)Garcia, A. C. (2013). Explorers, Detectives, Matchmakers, and Lion Tamers: Understanding Jigsaw Puzzlers' Techniques and Motivations. American Journal of Play, (5) 3 308-332. (Link)Garcia, A. C. (2013). Helping Undergraduates Learn from Each Other: A Pedagogical Process for In-Class Collaborative Research Projects . Journal of Education and Practice, (4) 2 31-40. (Link)Garcia, A. C. (2012). Medical Problems Where Talk is the Problem: Current Trends in Conversation Analytic Research on Aphasia, Autism Spectrum Disorder, Intellectual Disability, and Alzheimer's. Sociology Compass, (6) 4 351-364. (Link)Garcia, A. C. (2012). Advice-giving and Disputant Empowerment in Divorce Mediation Sessions . Language and Dialogue, (2) 3 398-426. (Link)Garcia, A. C. (2010). The Role of Interactional Competence in Mediation. Conflict Resolution Quarterly, (28) 2 205-228. (Link)Garcia, A. C., David, G. C., Chand, D. R. (2010). Understanding the Work of Medical Transcriptionists in the Production of Medical Records. Health Informatics Journal, (16) 2 87-100. Garcia, A. C., Standlee, A. I., Bechkoff, J., Cui, Y. (2009). Ethnographic Approaches to the Internet and Computer-Mediated Communication. Journal of Contemporary Ethnography, (38) 1 52-84. (Link)David, G. C., Garcia, A. C., Rawls, A. W., Chand, D. R. (2009). Listening To What is Said - Transcribing What is Heard:The Impact of Speech Recognition Technology (SRT) on The Practice of Medical Transcription (MT). Sociology of Health and Illness, (31) 6 924-938. Rawls, A. W., Mann, D., Garcia, A. C., David, G. C., Burton, M. (2009). Simple Enumerations: Ethnomethodology and MITRE Information Assurance Data Standards. Etnografia & Ricerca Qualitativa (Ethnography and Qualitative Research), (2) 1 77-106. (Link)Garcia, A. C. (2006). Combining Professional Development with Academic Learning in Graduate Seminars. Radical Pedagogy, (8) 2 (Link)Garcia, A. C., Dawes, M. E., Kohne, M. L., Miller, F. M., Groschwitz, S. F. (2006). Workplace Studies and Technological Change. Annual Review of Information Science & Technology, (40) 393-437. (Link)Garcia, A. C., Vise, K., Whitaker, S. P. (2002). Disputing Neutrality: A Case Study of a Bias Complaint During Mediation. Conflict Resolution Quarterly, (20) 2 205-230. (Link)Garcia, A. C. (2001). Group Multi-Media Presentations in 'The Sociology of Language and Ethnicity'. Radical Pedagogy, (3) 3 (Link)Garcia, A. C. (2000). Negotiating Negotiation: The Collaborative Production of Resolution in Small Claims Mediation Hearings. Discourse & Society, (11) 3 315-344. (Link)Garcia, A. C., Jacobs, J. B. (1999). Eyes of the Beholder: Understanding the Turn-Taking System in Quasi-Synchronous Computer-Mediated Communication. Research on Language and Social Interaction, (32) 4 337-369. (Link)Garcia, A. C., Parmer, P. A. (1999). Misplaced Mistrust: The Collaborative Construction of Doubt in 911 Emergency Calls. Symbolic Interaction, (22) 4 297-324. (Link)Garcia, A. C., Jacobs, J. B. (1998). The Interactional Organization of Computer Mediated Communication in the College Classroom. Qualitative Sociology, (21) 3 299-317. (Link)Garcia, A. C. (1998). The Relevance of Interactional and Institutional Contexts for the Study of Gender Differences: A Demonstrative Case Study. Symbolic Interaction, (21) 1 35-58. (Link)Garcia, A. C. (1997). Interactional Constraints on Proposal Generation in Mediation Hearings: A Preliminary Investigation. Discourse & Society, (8) 2 219-247. (Link)Garcia, A. C. (1996). Moral Reasoning in Interactional Context: Strategic Uses of Care and Justice Arguments in Mediation Hearings. Sociological Inquiry, (66) 2 197-214. (Link)Garcia, A. C. (1996). The Sociology of Language and Ethnicity. Transformations, (7) 2 42-60. (Link)Garcia, A. C. (1995). The Problematics of Representation in Community Mediation Hearings: Implications for Mediation Practice. Journal of Sociology and Social Welfare, (12) 4 23-46. (Link)Garcia, A. C. (1991). Dispute Resolution Without Disputing: How the Interactional Organization of Mediation Hearings Minimizes Argument. American Sociological Review, (56) December 818-835. (Link)West, C., Garcia, A. C. (1988). Conversational Shift Work: A Study of Topical Transitions between Women and Men. Social Problems, (35) 5 551-575. (Link)
Books
Garcia, A. C. (2023). An introduction to interaction: Understanding talk in the workplace and everyday life, second edition. 456 pages. London: Bloomsbury Academic Press (Link)Garcia, A. C. (2019). How Mediation Works: Resolving Conflict through Talk. 300. Cambridge University Press (Link)Garcia, A. C. (2013). An Introduction to Interaction: Understanding Talk in Formal and Informal Settings. 358. Bloomsbury Academic (Link)
Book Chapters
Garcia, A. C. (2022). Research from conversation analysis on intercultural mediation In Dominic Busch, (Eds.) The Routledge Handbook of Intercultural Mediation. 331-339. Routledge (Link)Garcia, A. C. (2017). President William J. Clinton as a Practical Ethnomethodologist: A Single Case Analysis of Successful Question-Answering Techniques in the 1998 Grand Jury Testimony In Robert X. Browning, (Eds.) Advances in Research Using the C-SPAN Archives. 131-163. West Lafayette, Indiana: Purdue University PressGarcia, A. C. (2013). Conversation Analysis In Nina P. Azari and Anne Runehov, (Eds.) Encyclopedia of Sciences and Religions. 499-502. Springer (Link)Jacobs, J. B., Garcia, A. C. (2013). Repair in Chat Room Interaction In Herring, Susan, Stein, Dieter, Virtanen, Tuija, (Eds.) Pragmatics of Computer Mediated Communication. 565-587. Berlin: De Gruyter Mouton (Link)Garcia, A. C., Fisher, L. M. (2011). 'Being there' for the children: The Collaborative Construction of Gender Inequality in Divorce Mediation In Susan Speer, Elizabeth Stokoe, (Eds.) Conversation and Gender. Cambridge, England: Cambridge University Press (Link)Garcia, A. C. (2008). Formalizing the informal: The working seminar as a path to the integration of learning, research, and professional socialization In Ira Silver, David Shulman, (Eds.) Academic Street Smarts: Informal Professionalization of Graduate Students in Sociology. 151-190. Washington, D.C.: American Sociological Association
Book Reviews
Garcia, A. C. (2020). [Review of the book Review of "Technology Mediated Service Encounters" ]. Journal of Pragmatics, (155) 2020Garcia, A. C. (2013). [Review of the book Review of the film "Pelada" ]. Teaching Sociology, (41) 3Garcia, A. C. (2012). Seven Shots: An NYPD Raid on a Terrorist Cell and its Aftermath [Review of the book NYPD Blues: Intersections of Social and Institutional Contexts in the Careers of Emergency Service Police Officers ]. Symbolic Interaction, (35) 4Garcia, A. C. (2007). [Review of the book Review of Trosborg, Anna and Poul Erik Flyvholm Jórgensen (eds.), Business Discourse: Texts and Contexts ]. Language in Society, (36) 3Garcia, A. C. (2006). [Review of the book Review of Dalmage, Heather (ed.), The Politics of Multiculturalism: Challenging Racial Thinking. ]. Contemporary Sociology, (35) 3Garcia, A. C. (2006). [Review of the book Review of Prevignano, Carlo and Paul Thibault (eds.) Discussing Conversation Analysis: The Work of Emanuel A. Schegloff. ]. Language in Society, (35) Garcia, A. C. (2005). [Review of the book Review of Buttny, Richard, Talking Problems: Studies of Discursive Construction ]. Contemporary Sociology, (34) 2Garcia, A. C. (1999). [Review of the book Review of Potter, Jonathan. 1996. Representing Reality: Discourse, Rhetoric and Social Construction. ]. Language in Society, (28) 1Garcia, A. C. (1996). [Review of the book Review of Crawford, Mary. 1995. Talking Difference: On Gender and Language. ]. Contemporary Sociology, (25) 3Garcia, A. C. (1993). [Review of the book Review of Argyle, Michael. 1992. The Social Psychology of Everyday Life ]. Contemporary Sociology, (22) 4Garcia, A. C. (1993). [Review of the book Review of Duranti, Alessandro and Charles Goodwin (eds.), 1992, Rethinking Context: Language as an Interactive Phenomenon ]. Contemporary Sociology, (22) 5
Other(s)
Haynes, H., Garcia, A. C., Madsen, R. (2015). Wildland-Urban Interface: Fire Department Wildfire Preparedness and Readiness CapabilitiesNFPA. 132. Presentations
Garcia, A. C., Tuccio, W. A. (2024). “Context and Functions of Turn Prefaces in Aviation Communication: A Conversation Analytic Investigation of Pilot-Controller Radio Talk” Presented at the Eastern Sociological Society Eastern Sociological Society annual meeting Washington, D. C. Garcia, A. C. (2023). “An Interactional Study of How Religion is Used in U.S. Senate Campaign Speeches” Presented at the American Sociological Association American Sociological Association annual meeting Philadelphia, PA Garcia, A. C. (2023). “The problematics of gender for aviation emergency communications: Pilot/Air Traffic Control interactions during an inflight emergency (Paper accepted for presentation)” Presented at the Eastern Sociological Society Eastern Sociological Society annual meetings Baltimore, MD Garcia, A. C. (2022). “Suicide Announcement Calls to Emergency Services: The Interactional Context for Emotion Work in Call Taker’s Efforts to Help the Caller” Presented at the Eastern Sociological Association Eastern Sociological Association Annual Meetings Boston/Virtual Garcia, A. C. (2021). “Doing “Care Work” in Emergency Service Calls” Presented at the American Sociological Association American Sociological Association annual meeting virtual Garcia, A. C. (2021). “The Role of Interactional Competence in Senate Leadership: A Case Study of Senator John McCain” Presented at theCanadian Qualitatives 2021 Virtual Garcia, A. C. (2021). ““Mediation as Pedagogy: In Favor of a Conversational Model of Mediation Process.”” Presented at the University of Navarra, Spain InMedio remote Garcia, A. C. (2021). “Asking for Help While Sounding Like an Immigrant: ESL Speakers in Emergency Telephone Calls ” Presented at the Southern Sociological Society Southern Sociological Society annual meetings Virtual Garcia, A. C. (2021). “Racial/Ethnic Categories in Emergency Telephone Calls: Routine Uses and Racial Profiling” Presented at the Midwest Sociological Society Midwest Sociological Society annual meeting virtual Garcia, A. C. (2020). “The Role of Interactional Competence in Senate Leadership: A Case Study of Senator Edward Kennedy” Presented at the American Sociological Association American Sociological Association Annual Meeting San Francisco, CA (Virtual) Garcia, A. C. (2019). “A preliminary investigation of caucuses in mediation: Constructive contributions and challenges to neutrality” Presented at the American Sociological Association American Sociological Association annual meeting New York, New York Garcia, A. C. (2019). “Interactional Strategies for Managing “Me Too”Accusations in an Election Campaign: The Roy Moore Senate Race” Presented at theCanadian Qualitatives 2019 Fredericton, New Brunswick, Canada Garcia, A. C. (2018). “Discourses of Bordering in Contemporary Political Debate about the U.S./Mexican Border” Presented at theCanadian Qualitatives 2018 Fredericton, New Brunswick, Canada Garcia, A. C. (2018). “The Purposeful Walk: An Ethnographic Exploration of the Experience of Walking for Commuting to Work or Other Activities” Presented at the Eastern Sociological Society Eastern Sociological Society annual meetings Baltimore, MD Garcia, A. C. (2017). “'You can't get there from here': An Autoethnographic Investigation of Barriers to Safe and Congenial Pedestrianhood” Presented at theCanadian Qualitatives 2017 Hamilton, Ontario Fall 2015, S. S., Garcia, A. C. (2016). “How Student Athletes Cope with Injuries: A Collaborative Auto-ethnographic Exploration of the Personal and Social Impact of Injury on High School and College Students” Presented at theCanadian Qualitatives 2016 Ontario, Canada SociologyofSports, S. S., Garcia, A. C. (2016). “Experiencing Status and Prestige by Student Athletes: A Collaborative Autoethnographic Account” Presented at the Eastern Sociological Society Eastern Sociological Society annual meetings Boston Garcia, A. C. (2015). “Question-Answering and Evasion Strategies in President Clinton's 1998 Grand Jury Testimony” Presented at the C-SPAN and Purdue University The C-SPAN Archives: Continuing the Research Agenda Purdue University, West Lafayette, IN Garcia, A. C. (2015). “Air Traffic Control Interactions in Routine and Emergency Contexts: A Case Study of Flight 1549 ‘Miracle on the Hudson’ ” Presented at the American Sociological Association American Sociological Association annual meetings Chicago Students of So285 Fall 2014 Section 1, ., Garcia, A. C. (2015). “Understanding College Students’ Participation in Sports” Presented at the Eastern Sociological Society Eastern Sociological Society annual meetings New York City Students of So285 Fall 2014 Section 2, ., Garcia, A. C. (2015). “Understanding How Media Reports of Professional Athletes Affect College Students’ Attitudes Toward Sports” Presented at the Eastern Sociological Society Eastern Sociological Society annual meetings New York City Garcia, A. C. (2014). “'What went right': Interactional Strategies in a Successful 911 Emergency Call” Presented at the American Sociological Association American Sociological Association annual meetings San Francisco Garcia, A. C. (2013). “Something really weird has happened: Loosing the Big Picture in Emergency Service Calls” Presented at the American Sociological Association American Sociological Association annual meeting New York City Garcia, A. C. (2013). “The 'Outsider/Insider' Assignment: A Pedagogical Innovation for Teaching Cross Cultural Understanding” Presented at the Eastern Sociological Society Eastern Sociological Society Annual Meetings Boston Garcia, A. C. (2012). “Mediation Talk in Cross Cultural Perspective: The Contribution of Conversation Analysis” Presented at the University of Nottingham Symposium on Translating Cultures: Language and Cltural Aspects of International Mediation University of Nottingham Garcia, A. C., Students of So 299 Animals in Society, . (2012). “Growing Up With Dogs: The Effect of the Family Dog on College Students' Attitudes and beliefs about Pets ” Presented at the Eastern Sociological Society Eastern Sociological Society annual Meetings New York City Garcia, A. C. (2011). “Persuasive Techniques in Divorce Mediation Sessions: Extreme Cases without 'Extreme Case Formulations'” Presented at the American Sociological Association American Sociological Association Annual Meeting Las Vegas, Nevada Garcia, A. C. (2011). “It's not what you say, it's when you say it: Locations for Advice-Giving and the Production of Neutrality in Divorce Mediation Sessions” Presented at the International Institute for Ethnomethodology and Conversation Analysis IIEMCA Conference 2011 Fribourg, Switzerland Garcia, A. C. (2011). “Constructing Coordinated Activities: A Study of How People Complete Jig Saw Puzzles” Presented at the Wilfrid Laurier University Canadian Qualitatives 2011 Brantford, Ontario, Canada Garcia, A. C. (2011). “Doing Advice-Giving without Giving Advice: How Mediators Work to Maximize Disputant Empowerment in Divorce Mediation Sessions” Presented at the Eastern Communication Association Eastern Communication Association, Annual Meeting Arlington, VA Garcia, A. C. (2011). “Two Completely Different People: Strategic Uses of Extreme Case Formulations in Divorce Mediation” Presented at the Eastern Sociological Society Eastern Sociological Society, Annual Meetings Philadelphia, PA Garcia, A. C., Fisher, L. M. (2010). “'Who's in charge?': Facilitation and Resistance in Divorce Medication” Presented at the American Sociological Association American Sociological Association Annual Meeting Atlanta Garcia, A. C. (2010). “Constructing the Professional Role through Talk: The Case of Emergency Service Call Takers” Presented at the Eastern Sociological Society Eastern Sociological Society Annual Meetings Boston, MA Garcia, A. C. (2009). “Pedagogy of the Real: Engaging Undergraduates in Active Collaborative Learning via the Production of a Gallery Show” Presented at theTeaching Professor Conference Washington, D.C Garcia, A. C., Rawls, A. W., Mann, D. (2009). “The production and avoidance of disagreements in multiparty email exchanges” Presented at theEastern Sociological Association Baltimore, MD Garcia, A. C. (2008). “A Conversation Analytic Study of Disputants' Opening Statements in Mediation Sessions: A Single Case Analysis” Presented at the The Program on Negotiation at Harvard Law School, Emerson College, and MIT Symposium on Communication and Negotiation Harvard Law School, Cambridge, MA David, G. C., Sethi, A., Chand, D. R., Rathore, S., Garcia, A. C. (2008). “An Exploratory Study of Challenges for Medical Transcription Outsourcing to India” Presented at theInternational Smart-Sourcing Conference Hyderabad, India Rawls, A. W., Mann, D., Garcia, A. C. (2008). “What can be Learned about Design Issues using Ethnomethodology and Conversation Analysis (Paper presented 2008)” Presented at theAmerican Sociological Association Boston Garcia, A. C. (2008). “Pedagogy of the Real: Teaching 'Animals in Society' to Undergraduates through Doing Research and Disseminating Results (Paper presented)” Presented at the American Sociological Association American Sociological Association Annual Meetings Boston, MA Garcia, A. C. (2008). “The Working Seminar: Combining Intellectual and Professional Socialization of Graduate Students via the 'Pedagogy of the Real'” Presented at the American Sociological Association ASA Director of Graduate Studies Conference Boston, MA Garcia, A. C. (2008). “An explorer in a cardboard land: Emotion, memory, and the embodied experience of doing jig saw puzzles (Paper presented)” Presented at theCanadian Qualitatives 2008 Fredericton, New Brunswick, Canada Garcia, A. C. (2008). “'Blue dogs' only: Understanding breed-specific animal rescue organizations (Paper presented)” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings St Louis, MO David, G. C., Chand, D. R., Garcia, A. C. (2007). “The Making of Medical Records: Examining he Work of Creating Healthcare Documentation” Garcia, A. C. (2007). “Doing jig saw puzzles: An exploration of the relevance of auto-ethnography for 'Workplace Studies' (Paper presented)” Presented at theAmerican Sociological Association New York City Garcia, A. C., David, G. C. (2007). “Discovering the work of medical transcriptionists” Presented at the American Sociological Association American Sociological Association Annual Meetings New York City Garcia, A. C. (2007). “'She's a good home': Dog adoption decisions and social class (Paper presented)” Presented at theCanadian International Qualitative and Ethnographic Research Conference Fredericton, New Brunswick, Canada Garcia, A. C., Fisher, L. (2007). “Doing "Being There" for the Children: Natural History of Gender Strategies in Divorce Mediation (Paper presented)” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Chicago, Illinois Garcia, A. C. (2006). “Defining Home and Family: Animal Rescue Volunteers Working with Fostered Dogs” Presented at theSymbolic Interaction and Ethnographic Research Conference Niagara Falls, Ontario, Canada Garcia, A. C. (2005). “Virtual Animal Shelters and Humane Society: How the Internet is Transforming Pet Adoption” Presented at the American Sociological Association American Sociological Association Annual Meetings Philadelphia, PA Garcia, A. C. (2005). “Integrating Teaching and Research in Graduate Seminars” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Minneapolis, Minnesota Dawes, M., Garcia, A. C. (2004). “Doing Corporate Culture Change: How the ‘Corporate Code’ Blocks Breakthroughs in Product Innovation Management” Presented at the American Sociological Association American Sociological Association annual meeting San Francisco Garcia, A. C., Dawes, M. (2004). “It's not Just Talk: The Doing of Mediation Work as an Embodied Activity” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Kansas City, Kansas Garcia, A. C., Whitaker, S. (2003). “From Revels to Riots: Race and the Framing of Media Accounts of Urban Unrest” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Chicago, Illinois Garcia, A. C., Baker Jacobs, J. (2002). “The Organization of Repair in Computer-Meidated Conversation” Presented at the American Sociological Association American Sociological Association Annual Meetings Chicago, Illinois Garcia, A. C., Vise, K., Whitaker, S. (2000). “Disputing Neutrality: When Mediation Empowerment is Perceived as Bias” Presented at the American Sociological Association American Sociological Association Annual Meeting Washington, D.C. Garcia, A. C., Parmer, P. A. (1999). “Misplaced Mistrust: The Collaborative Construction of Doubt in 911 Emergency Calls” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Minneapolis, MN Garcia, A. C. (1998). “Mediator Solicits as a Technique to Initiate Bargaining Sequences in Small Claims Mediation” Presented at the American Sociological Association American Sociological Association Annual Meetings San Francisco, California Garcia, A. C., Jacobs, J. B. (1998). “Talking vs. Keyboarding: How the Structure of interaction in Computer-Mediated Communication Differs from Oral Conversation” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Kansas City, MO Garcia, A. C. (1997). “Multi-media Group Class Presentations” Presented at the American Sociological Association American Sociological Association Annual Meetings Toronto, Canada Garcia, A. C. (1997). “Creating Agreement in Mediation hearings: How Mediators and Disputants Participate in Proposed Negotiations” Presented at the Pacific Sociological Association Pacific Sociological Association Annual Meetings San Diego, California Garcia, A. C. (1997). “Women and Men in Divorce Mediation: Negotiation Gendered Roles” Presented at the Pacific Sociological Association Pacific Sociological Association Annual Meetings San Diego, California Garcia, A. C., Baker Jacobs, J. (1997). “A Prelimary Examination of the Organization of Turn-taking Quasi-Synchonous Computer Mediated Communication” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Kansas City, MO Garcia, A. C. (1996). “Mom and Pop in Mediation: Negotiating Male and Female Parental Roles in Mediation Practice” Presented at the Department of Communication, University of Kentucky Fifth International Conference on Narrative: Self and Other Lexington, Kentucky Garcia, A. C., Jacobs, J. B. (1996). “The Interactional Organization of Computer Mediated Communication in the Composition Classroom” Presented at the North Central Sociological Association North Central Sociological Association Annual Meetings Cincinnati, OH Garcia, A. C. (1996). “The Relevance of Gender for the Analysis of Institutional talk” Presented at the Pacific Sociological Association Pacific Sociological Association Annual Meetings Seattle Garcia, A. C. (1994). “Presenting a United Front: Team Work, Alignment, and Colabroation in Community Mediation Hearings” Presented at the International Sociological Association International Sociological Association World Congress XIII Bielefeld, Germany Garcia, A. C. (1993). “Contructing Moral Claims in Situations of Conflict: Disputants' Narratives in Mediation Hearings” Presented at the Department of Communication, University of Kentucky Second Kentucky Conference on Narratives Lexington, Kentucky Garcia, A. C. (1993). “Representing the Disputant: Fairness and Individual Rights in Mediation Hearings” Presented at the American Sociological Association American Sociological Association Annual Meetings Miami, Florida Garcia, A. C. (1993). “Facilitative and Intrusive Mediation: Negotiation Strategies for Acheiving Proposal Acceptance” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Chicago Garcia, A. C. (1991). “Mediator Techniques for Facilitating Resolution in Mediation Hearings” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meetings Des Moines, Iowa Garcia, A. C. (1991). “The Impact of Gender on the Dispute Resolution Process: How Men and Women Justify Positions in Mediation” Presented at the Symbolic Interaction Society Stone Memorial Syposium San Francisco Garcia, A. C. (1990). “Mediated and Informal Disputes: A Case Analysis of the Process of Negotiation” Presented at the International Sociological Association International Sociological Association World Congress Madrid, Spain Garcia, A. C. (1990). “Rights to Speakership in Mediation Hearings” Presented at the Pacific Sociological Association Pacific Sociological Association Annual Meeting Spokane, Washington Garcia, A. C. (1988). “Claims-making in Mediation Hearings” Presented at the American Sociological Association American Sociological Association Annual Meetings Atlanta, Georgia Garcia, A. C. (1987). “Laughter as a Technique for Communicating Intent” Presented at the Pacific Sociological Association Pacific Sociological Association Annual Meetings Eugene, Oregon Garcia, A. C. (1986). “Smile When You Say That: Laughter as a Technique for Avoiding and Repairing Troubles in Talk” Presented at the American Sociological Association American Sociological Association Annual Meetings New York Garcia, A. C. (1984). “Shift Work: Topic Change in Cross-Sex Conversation” Presented at the Pacific Sociological Association Pacific Sociological Association Annual Meetings Seattle, Washington Service
Department Service
Committee Chair for Coordinator for Major and Minor Programs in Psychology 2023 - PresentCommittee Member for Search Committee NAS Psych "Work" Assist. Prof. position 2023 - PresentCommittee Chair for Search Committee for Assistant Professor of Psychology position 2022 - 2023Mentor (Faculty) for Freshman Year Seminar 2021 - 2022Principal Evaluator for Dr. Joanna Korman's Progress Toward Tenure report for Department of Natural and Applied Sciences--Progress Toward Tenure for Dr. Joanna Korman 2022 - 2022Committee Member for Departmental Search Committee for Psych Com Health Assistant Professor 2021 - 2022Coordinator for the Sociology Minor for Sociology Minors Coordinator 2017 - 2021Organizer external speakers for Department of Sociology for External Speaker Series 2014 - 2021represented Sociology Department at online event for Major Minor Fair - 2021Volunteered to hold online office hours for admitted students for 3 weeks in April 2020 for Department of Sociology 2020 - 2020Committee Member for Search Committee for Assistant Professor, Psychology (NAAS) 2019 - 2020attendee for Faculty-focused events at Bentley (various) 2019 - 2019Attended major/minor fair October 2018 for Student Focused activities - 2018Committee Member for Search Committee for Lecturer in Sociology 2017 - 2018Attended various meetings and events for Department of Sociology for Department of Sociology 2017 - 2017Senator for Faculty Senate 2016 - 2017Committee Member for Search Committee for Visiting Lecturer in Sociology 2017 - 2017Organizer of Workplace Studies Speaker Series for Department of Sociology for Workplace Studies Speaker Series for Department of Sociology 2008 - 2010University Service
Committee Member for Salary and Benefits Committee 2022 - PresentAdvisory Board Member for Valente Center for Arts & Sciences 2021 - PresentCommittee Member for Organizing Committee for International Film Series 2017 - PresentCommittee Member for A&S Curriculum Committee Task force Summer 2020 2020 - 2020Volunteered at Virtual admitted students open house unibuddy chats for Bentley Admitted Students Day - 2020Assisted with proposal revisions and revised my course syllabus to fit with the cluster theme. for Proposed Gen Ed Cluster on "Food Industry" 2020 - 2020Committee Member for Search Committee for Psychology Assistant Professor, NAS 2019 - 2020Introduced film "Happy as Lazarro" for International Film Series - 2020participated and interacted with students as relevant for Student-Focused Activities, various 2019 - 2019Volunteered to be on the Advisory Board for Advisory Board for the Undergraduate Curriculum Task Force 2018 - 2018Committee Member for Board of Trustees Academic Affairs Committee 2016 - 2017Committee Member for Search Committee for Lecturer Position in Psychology Program 2017 - 2017University Senate for Faculty Senate 2014 - 2016Task Force Member for Task Force on Campus Smoking Policy 2014 - 2015Committee Member for Organizing Committee for International Film Series 2010 - 2012Committee Member for Board of Trustees, Academic Affairs Committee 2010 - 2012Committee Member for Valente Center Advisory Board 2008 - 2012University Senate for Faculty Senate 2011 - 2012Department Chair for Sociology 2008 - 2010Committee Member for Search Committee for Arts & Sciences Dean 2009 - 2010Committee Member for Nominations Committee, Faculty Senate 2007 - 2007University Senate for Sociology Department Representative to Faculty Senate 2007 - 2007Professional Service
Editorial Review Board Member for Language@Internet 2008 - PresentReviewer, Journal Article for Journal of Contemporary Ethnography - 2024Reviewer, Journal Article for Human Studies - 2023Reviewer, Journal Article for Pragmatics and Society - 2023Reviewer, Journal Article for Conflict Resolution Quarterly - 2023Reviewer, Journal Article for Journal of Pragmatics - 2023Reviewer, Journal Article for Symbolic Interaction - 2023Reviewer, Journal Article for Symbolic Interaction (academic journal) - 2023Reviewer, Journal Article for Human Studies (academic journal) - 2022Reviewer, Journal Article for Social Psychology Quarterly (academic journal) - 2022Reviewer, Journal Article for Journal of Pragmatics - 2022Reviewer, Ad Hoc Reviewer for Reviewed book chapter for editor of book (Boston University) 2021 - 2021Reviewer, Journal Article for Journal of Pragmatics 2021 - 2021Reviewer, Journal Article for Language & Dialogue 2021 - 2021Reviewer, Journal Article for Conflict Resolution Quarterly 2021 - 2021Reviewer, Journal Article for Communication and Medicine 2021 - 2021Committee Member for Book Prize Committee, Law & Society section, American Sociological Association 2019 - 2020Reviewer, Book for Cambridge University Press 2020 - 2020Reviewer, Ad Hoc Reviewer for Reviewed articles for Discourse Studies, Discourse Processes 2019 - 2019Reviewer, Ad Hoc Reviewer for Various Sociology Journals 2017 - 2017Editor, Book for Radical Pedogogy 2015 - 2017Editorial Review Board Member for Radical Pedagogy 2005 - 2017Editorial Review Board Member for Symbolic Interaction 2010 - 2017Reviewer, Ad Hoc Reviewer for National Communication Association, Language & Social Interaction Section 2016 - 2016Reviewer, Ad Hoc Reviewer for National Communication Association, Health Communication Section 2015 - 2015Reviewer, Ad Hoc Reviewer for American Sociological Association 2014 - 2014Committee Member for International Institute For Ethnomethodology and Conversation Analysis 2011 - 2013Committee Member for Council, EMCA Section, American Sociological Association 2005 - 2012Committee Chair for Graduate Student Paper Competition Committee, EMCA Section, American Sociological Association 2010 - 2011Committee Member for Scientific Committee for the 10th Conference of the International Institute of Ethnomethodology and Conversation Analysis 2010 - 2011Co-Chairperson for Ethnomethodology and Conversation Analysis Section of the American Sociological Association 2008 - 2010Chairperson for Lifetime Achievement Award Committee, EMCA Section of the American Sociological Association 2009 - 2009Chairperson for Publication Award Committee for the Ethnomethodology and Conversation Analysis Section of the American Sociological Association 2006 - 2007
