Alina Chircu

  • Professor, Information and Process Management
  • Senior Associate Dean of Business for Graduate Programs, Bentley University
  • Ph.D. Univ of Minnesota-Minneapolis

Teaching Interests

Designing for the value chain; Supply chain technology; Business process management and transformation;
Business value of IT

Research Interests

Business value, design, adoption, and implementation of transformational technologies; Supply chain technologies;
E-commerce;
E-business;
E-government;
Mobile communication technologies; Supply chain technologies; RFID; Internet of Things (IoT);
Digital transformation;
Reference architectures;
Business process management

Consulting/Practice Interests

Digital transformation; Design thinking; Internet of Things (Iot); Reference architectures; Supply chain processes and technologies; Business value of IT; E-business; E-government

Bio

Alina M. Chircu is Senior Associate Dean of Business for Graduate Programs and Professor at Bentley University, USA. She previously served as department chair of the Information and Process Management department between 2011-2019, as chair of the Analytics curriculum task force, and as member of the university-level Promotion and Tenure committee, many curriculum improvement and review committees, and several university leadership search committees. She holds a Ph.D. degree in Management Information Systems and bachelor's and master's degrees in Computer Science. She has published many articles in journals such as the Business Process Management Journal, Communications of the AIS, Journal of Product Innovation Management, Decision Support Systems, Journal of Management Information Systems, Communications of the ACM, Journal of Information Systems Education, and others, in the proceedings of IEEE, AIS, IACIS, and other conferences, and in books published by Wiley, Springer, Butterworth-Heinemann, and others. Her research interests include the business value, design, adoption and implementation of transformational technologies (such as e-business, e-government, mobile, RFID, and Internet of Things (IoT) technologies), digital transformation, and business process management. Dr. Chircu has also been a chair, moderator and presenter in both academic and practitioner panels and workshops, and has served as journal and conference associate editor and as the Membership Vice Chair for the AIS Special Interest Group for ICT in Global Development (SIG GlobDev). She is currently a senior editor for the Electronic Commerce Research and Applications (ECRA) journal, and also serves on the editorial boards of several other academic journals. In October 2015, she organized and chaired the Bentley Research Colloquium on Sustainable Worlds: Individual, Business, Societal, and Scientific Perspectives (http://www.bentley.edu/research/2015-bentley-research-colloquium).

Professional Memberships

  • AIS Special Interest Group for ICT in Global Development
  • Association for Information Systems
  • Awards and Honors

  • 2019, Best Paper Award – Research (Honorable Mention), 59th Annual Conference for the International Association for Computer Information Systems
  • 2019, Nomination, Herbert Simon Best Paper Award, 14th International Conference on Design Science Research in Information Systems and Technology (DESRIST), June 4-6, 2019, Worcester, MA
  • 2016, Most Developmental Associate Editor Award (2011), Electronic Commerce Research and Applications (ECRA)
  • 2011, Healthcare Mini-track Best Paper Selection (Conference Best Paper Award Nomination), Hawaii Conference on System Sciences (HICSS), Kauai, HI, January 4-7, 2011.
  • 2010, Valente Center Faculty Research Fellowship, 2010-2011, Valente Center
  • 2007, Teacher Appreciation, Hispanic Business Students Association, November 2007.
  • 2003, Best Paper Award, The 2003 Americas Conference on Information Systems, Tampa, Florida
  • Publications

    Journal Articles


  • Bai, Z., Jain, N., Kurdyukov, R., Walton, J., Wang, Y., Wasson, T. K., Zhu, X., Chircu, A. M. (2019). Conducting Systematic Literature Reviews in Information Systems: An Analysis of Guidelines. Issues in Information Systems, (20) 3 83-93.
  • Sultanow, E., Chircu, A. M. (2018). Bringing Clarity to the Java IoT Jungle. Issues in Information Systems, (19) 4 26-34.
  • Shah, R. H., Chircu, A. M. (2018). IoT and AI in Healthcare: A Systematic Literature Review. Issues in Information Systems, (19) 3 33-41.
  • Romaniello, A., Chircu, A. M. (2018). A Connected World: A Systematic Literature Review of the Internet Effects on Society. Issues in Information Systems, (19) 3 110-119.
  • Ahlmeyer, M., Chircu, A. M. (2016). Securing the Internet of Things: A Review. Issues in Information Systems, (17) IV 21-28.
  • Chircu, A. M., Sultanow, E., Saraswat, S. (2014). Healthcare RFID in Germany: An Integrated Pharmaceutical Supply Chain Perspective. Journal of Applied Business Research, (30) 3 737-752.
  • Saraswat, S., Anderson, D. M., Chircu, A. M. (2014). Teaching Business Process Management with Simulation in Graduate Business Programs: An Integrative Approach. Journal of Information Systems Education, (25) 3 221-232, Fall 2014.
  • Chircu, A. M., Gogan, J. L., Boss, S. R., Baxter, R. J. (2013). Medication Errors, Handoff Processes and Information Quality: A Community Hospital Case Study. Business Process Management Journal, (19) 2 201-216.
  • Gogan, J. L., Baxter, R. J., Boss, S. R., Chircu, A. M. (2013). Handoff Processes, Information Quality and Patient Safety: A Trans-Disciplinary Literature Review. Business Process Management Journal, (19) 1 70-94.
  • Bandara, W., Chand, D. R., Chircu, A. M., Hintringer, S., Karagiannis, D., Recker, J., van Regsburg, A., Usoff, C. A., Welke, R. (2010). Business Process Management Education in Academia: Status, Challenges and Recommendations. Communications of AIS, (27) 1 743-776. (Link)
  • Chircu, A. M., Mahajan, V. (2009). PERSPECTIVE: Revisiting Digital Divide - An Analysis of Mobile Technology Depth and Service Breadth in the BRIC Countries. Journal of Product Innovation Management, (26) 4 455 - 466. (Link)
  • Chircu, A. M. (2008). E-Government Evaluation: Towards A Multidimensional Framework. Electronic Government, (5) 4 345-363.
  • Chircu, A. M., Mahajan, V. (2006). Managing Electronic Commerce Transaction Costs for Customer Value. Decision Support Systems, (42) 2 898-914.
  • Chircu, A. M., Lee, H. D. (2005). E-Government Key Success Factors: Assessing and Realizing Value. Electronic Government, (2) 1 11-25.
  • Chircu, A. M., Kauffman, R. J., Keskey, D. (2001). Maximizing the Value of Internet-based Corporate Travel Reservation Systems. Communications of the ACM, (44) 11 57-63.
  • Chircu, A. M., Kauffman, R. J. (2000). Reintermediation Strategies in Business-to-Business Electronic Commerce. International Journal of Electronic Commerce, (4) 4 7-42.
  • Chircu, A. M., Kauffman, R. J. (2000). Limits to Value in Electronic Commerce-Related Information Technology Investments. Journal of Management Information Systems, (17) 2 61-82.
  • Chircu, A. M., Kauffman, R. J. (1999). Strategies for Internet Middlemen in the Intermediation / Disintermediation / Reintermediation Cycle. Electronic Markets, (9) 2 109-117.
  • Chircu, A. M. (1999). Thinking About the Future. Electronic Markets, (9) 4 284-286.

    Book Chapters


  • Patsko, S., Chircu, A. M., Hanania, P., Stellwag, M., Cox, S., Jansen, M., Sultanow, E. (2022). X-IoT: Architecture and Use Cases for an IoT platform in the Area of Smart Cities In Sur, S. N., Balas, V. E., Bhoi, A. K., Nayyar, A., (Eds.) IoT and IoE Driven Smart Cities. EAI/Springer Innovations in Communication and Computing, Springer Nature, Cham, Switzerland (forthcoming, 2022)
  • Sultanow, E., Chircu, A. M., Plath, R., Friedmann, D., Merscheid, T., Sharma, K. (2021). AI Evolves IA: A Practitioner View on Artificial Intelligence Information Architecture In Christian Czarnecki, Peter Fettke, (Eds.) Robotic Process Automation. Berlin, Germany: De Gruyter
  • Ludsteck, J., Sultanow, E., Chircu, A. M., Herget, G., Seßler, M. (2021). An architecture for detecting infrastructure anomalies at Germany’s Federal Employment Agency In Ralf H. Reussner, Anne Koziolek, Robert Heinrich, (Eds.) Informatik 2021, Lecture Notes in Informatics (LNI). 11-30. Bonn, Germany: Gesellschaft für Informatik
  • Breithaupt, C., Vieracker, J., Chircu, A. M., Cox, S., Sultanow, E. (2020). The Enterprise Architect as a Crisis Manager: Insights from Lufthansa In Christian Czarnecki et al., (Eds.) Informatik 2020 Workshops, Lecture Notes in Informatics (LNI). 23-37. Bonn, Germany: Gesellschaft für Informatik
  • Chircu, A. M., Sultanow, E., Hain, T., Merscheid, T., Özcan, O. (2020). Real-Time 3D Visualization of Queues with Embedded ML-based Prediction of Item Processing for a Product Information Management System In A. Zimmermann et al., (Eds.) Human Centred Intelligent Systems, Smart Innovation, Systems and Technologies 189. Singapore: Springer Nature
  • Chircu, A. M., Sultanow, E., Baum, D., Koch, C., Seßler, M. (2019). Visualization and Machine Learning for Data Center Management In Christian Czarnecki et al., (Eds.) Workshops der Informatik 2019, Lecture Notes in Informatics (LNI). 15-26. Bonn, Germany: Gesellschaft für Informatik
  • Sultanow, E., Chircu, A. M. (2019). A Review of IoT Technologies, Standards, Tools, Frameworks and Platforms In Mahmood, Z., (Eds.) The Internet of Things in the Industrial Sector. 3-34. Cham, Switzerland: Springer
  • Sultanow, E., Chircu, A. M., Schroeder, K., Kern, S. (2018). A Reference Architecture for Pharma, Healthcare & Life Sciences: A Framework for Using Digital Technology In , (Eds.) Workshops der INFORMATIK 2018, Lecture Notes in Informatics (LNI). 25-41. Bonn: Köllen Druck+Verlag GmbH (Gesellschaft für Informatik)
  • Resnick, M., Chircu, A. M. (2018). Wearable Devices: Ethical Challenges and Solutions In Marrington, A., Kerr, D., and Gammack, J., (Eds.) Managing Security Issues and the Hidden Dangers of Wearable Technologies. 182-205. IGI Global
  • Chircu, A. M., Sultanow, E., Sözer, L. (2017). A Reference Architecture for Digitalization in the Pharmaceutical Industry In , (Eds.) Lecture Notes in Informatics (LNI). 2043-2057. Bonn: Gesellschaft für Informatik
  • Li, M., Chircu, A. M., Li, G., Xia, L., Xu, J. (2017). Patient Satisfaction and Hospital Structure: How Are They Related? In Chen, H., Zeng, D.D., Karahanna, E., Bardhan, I., (Eds.) Lecture Notes in Computer Science (LNCS) , Smart Health. 15-25. Springer
  • Babaian, T., Lucas, W. T., Chircu, A. M., Power, N. (2017). Interactive Visualizations for Workspace Tasks,Lecture Notes in Business Information Processing book series (LNBIP), vol. 291, pp. 389-413 In , (Eds.) . Springer
  • Chircu, A. M., Resnick, M., Saraswat, S. (2015). Online Intermediaries and Supply Chains In Mansell, R. and Ang, P.-H., (Eds.) The International Encyclopedia of Digital Communication and Society,. Malden and Oxford: Wiley-Blackwell
  • Sultanow, E., Chircu, A. M. (2015). Improving Healthcare with Data-driven Track-and-trace Systems In John P. Girard, Deanna Klein, and Kristi Berg, (Eds.) Strategic Data-Based Wisdom in the Big Data Era. Hershey, PA: IGI Global
  • Marabelli, M., Chircu, A. M. (2013). Contributions (Enterprise Resource Planning), Chapter 10 Information Systems within the Organization In R. Kelly Rainer, Brad Prince, and Casey G. Cegielski, (Eds.) Introduction to Information Systems: Supporting and Transforming Business. 5thHoboken, NJ: Wiley, 2014
  • Chircu, A. M., Marabelli, M. (2013). Contributions (Business Processes) in Chapter 2 Organizational Strategy, Competitive Advantage, and Information Systems In R. Kelly Rainer, Brad Prince, and Casey G. Cegielski, (Eds.) Introduction to Information Systems: Supporting and Transforming Business. 5thHoboken, NJ: Wiley, 2014
  • Chircu, A. M. (2013). E-Commerce In , (Eds.) Wiley Encyclopedia of Management. 3rd editionChichester: John Wiley & Sons Ltd Forthcoming.
  • Chircu, A. M. (2013). Digital Payments In , (Eds.) Wiley Encyclopedia of Management. 3rd editionChichester: John Wiley & Sons Ltd
  • Chand, D. R., Chircu, A. M. (2012). Business Process Modeling In Venky Shankararaman (Singapore Management University, Singapore), J. Leon Zhao (University of Hong Kong Kowloon, Hong Kong) and Jae Kyu Lee (KAIST, South Korea, (Eds.) Business Enterprise, Process, and Technology Management: Models and Applications . 2012 395. Hershey, Pennsylvania : IGI Global (Link)
  • Chircu, A. M. (2010). Click-and-Brick Electronic Commerce In Bidgoli, H., (Eds.) The Handbook of Technology Management. Hoboken, N.J: John Wiley & Sons
  • Chircu, A. M., Kauffman, R. J., Wang, B. (2007). Beyond the "eBay of Blank": Next Stage Digital Intermediation in Electronic Commerce In Barnes, S. J, Hunt, B, (Eds.) E-Commerce and V-Business. 2ndLondon, England: Butterworth-Heinemann Publishers
  • Chircu, A. M. (2005). E-commerce Overview In Davis, G. B, (Eds.) Blackwell Encyclopedia of Management: Management Information Systems. 2nd 96-102. Oxford, U. K: Blackwell Publishing
  • Chircu, A. M., Kauffman, R. J. (2001). New Perspectives On E-business Systems Solutions In Corporate Travel Distribution In Werthner, H, Bichler, M, (Eds.) Lectures in E-Commerce. 47-76. New York, NY: Springer-Verlag
  • Chircu, A. M., Kauffman, R. J. (2000). Digital Intermediation In Electronic Commerce: The eBay Model In Barnes, S. J, Hunt, B, (Eds.) E-Commerce and V-Business. 45-66. London, England: Butterworth-Heinemann Publishers

  • Conference Proceedings


  • Sultanow, E.Duane, J.Chircu, A. M. (2020). Skills for Sustainable Enterprise Architectures in a VUCA World Institute for Information Systems and Digital Society, (Developments, Opportunities and Challenges of Digitization, Volume 2: Proceedings of the Community Tracks for WI 2020, Potsdam, Germany, March 08-11, 2020)
  • Sultanow, E.Chircu, A. M.Jung, A.Blomenhofer, M.Masson, P. (2019). DevOps Continuous Integration: Moving Germany’s Federal Employment Agency Test System into Embedded In-Memory Technology IEEE, (Proceedings of the the 52nd Hawaii International Conference on System Sciences (HICSS), Maui, Hawaii, January 8-11)
  • Chircu, A. M.Kononchuk, N.Li, G.Qi, Y.Stavrulaki, E. (2016). Business Analytics and Supply Chain and Operations Management - A Text Mining-Based Literature Review New England Decision Sciences Institute Conference Proceeding.
  • Sultanow, E.Chircu, A. M.Chircu, F. (2016). E-commerce Adoption: A Revelatory Case Study in the German Oncology Pharmaceutical Supply Chain Proceedings of CONISAR 2016 - Conference on Information Systems Applied Research. Las Vegas, NV, November 6-9.
  • Brockman, C.Sultanow, E.Chircu, A. M. (2015). Real World Awareness (RWA) Systems: A Pharmaceutical Industry Application CONF-IRM 2015 Proceedings.
  • Chircu, A. M.Sultanow, E.Chircu, F. (2014). Cloud Computing for Big Data Entrepreneurship in the Supply Chain: Using SAP HANA for Pharmaceutical Track-and- Trace Analytics Proceedings of the 2014 IEEE 10th World Congress on Services (SERVICES2014) - Industry Summit.
  • Chircu, F.Chircu, A. M. (2014). Innovating with Cloud Computing: Insights from Two Entrepreneurship Models Proceedings of the 2014 IEEE 10th World Congress on Services (SERVICES2014).
  • Chircu, A. M.Sultanow, E. (2013). Ensuring Pharmaceutical Industry Safety Through RFID , (The International Association for Computer Information Systems (IACIS) Conference)
  • Chircu, A. M.Gogan, J. L.Baxter, R. J.Boss, S. R. (2011). Handoffs and Medication Errors: A Community Hospital Case Study , (Hawaii Conference on System Sciences (HICSS))
  • Chircu, A. M.Chand, D. R.Markus, M.Grover, V.Majchrzak, A.Rosemann, M. (2010). BUSINESS PROCESS MANAGEMENT AND THE IS FIELD (published as: Chircu, A. M, Grover, V, Majchrzak, A, Rosemann, M. “Business Process Management and the IS Field,” International Conference on Information Systems, St. Louis, MO, December 13-15, 2010, published in ICIS 2010 Proceedings, Paper 142, http://aisel.aisnet.org/icis2010_submissions/142) , (International Conference on Information Systems)
  • Chircu, A. M.Mahajan, V. (2010). Sustainable Supply Chain Design Principles: Lessons form a Top Mobile Phone Manufacturer Kent State University, (1st International Symposium on Green Supply Chains)
  • Chircu, A. M.Jarvenpaa, S. (2009). Interoperability Demands of Communication Technologies in Heterogeneous Personal Social Networks: The Case of Instant Messaging , (CHI 2009 Workshop on "Social Mediating Technologies: Developing the Research Agenda")
  • Chircu, A. M.Chand, D. R.Bandara, W. (2009). Business Process Management Education in Academia: Its Status, Its Challenges and Its Future , (European Conference on Information Systems)
  • Chircu, A. M.Chircu, F. (2008). IT Entrepreneurial Strategies in Emerging Economies: Lessons from a Local Start-up , (AIS Special Interest Group for ICT in Global Development (SIG GlobDev) First Annual Workshop)
  • Chircu, A. M. (2006). IT and Business Process Change in Corporate Travel: Implications for Business Intelligence , (Winter Information Systems Conference)
  • Chircu, A. M. (2005). See "Conference Presentations" for proceedings published before 2006 .

  • Conference Papers


  • Babaian, T., Lucas, W. T., Chircu, A. M. (2019). Mapping Data Associations in Enterprise SystemsSpringer, LNCS book series. volume 11491 254--268. (Link)
  • Babaian, T., Lucas, W. T., Chircu, A. M., Power, N. (2017). Extending an Association Map to Handle Large Data Sets, HCI International 2017, Lecture Notes in Computer Science book series (LNCS,) vol. 10273, pp. 3-21Springer, International Conference on Human Interface and the Management of Information,LNCS, v. 10273. 3-21. (Link)
  • Babaian, T., Lucas, W. T., Chircu, A. M., Power, N. (2016). Evaluating Interactive Visualizations for Supporting Navigation and Exploration in Enterprise Systems.In Proceedings of the 18th International Conference on Enterprise Information Systems - Volume 2: ICEIS, pages 368-377.Scitepress, 18th International Conference on Enterprise Information Systems . 368-377.
  • Murungi, D. M., Chircu, A. M. (). Leaps of Faith: Non-Rational Decision Making in Information Systems Projects, Northeast Decision Sciences Institute (NEDSI) 2017 Annual Conference. Forthcoming.

  • Presentations

  • Ludsteck, J., Sultanow, E., Chircu, A. M., Herget, G., Seßler, M. (2021). “An architecture for detecting infrastructure anomalies at Germany’s Federal Employment Agency” Presented at theInformatik 2021 Berlin, Germany & online, September 27-October 1, 2021
  • Sultanow, E., Duane, J., Chircu, A. M. (2020). “Skills for Sustainable Enterprise Architectures in a VUCA World” Presented at the15th International Conference on Wirtschaftsinformatik Potsdam, Germany, March 08-11, 2020
  • Breithaupt, C., Vieracker, J., Chircu, A. M., Cox, S., Sultanow, E. (2020). “The Enterprise Architect as a Crisis Manager: Insights from Lufthansa” Presented at theInformatik 2020 Virtual Conference (Karlsruhe, Germany), September 28-October 2, 2020
  • Chircu, A. M., Sultanow, E., Hain, T., Merscheid, T., Özcan, O. (2020). “Real-Time 3D Visualization of Queues with Embedded ML-based Prediction of Item Processing for a Product Information Management System” Presented at theHCIS 2020 : 14th International Conference on Human-Centered Intelligent Systems Virtual Conference (Split, Croatia), June 17-19, 2020
  • Bai, Z., Jain, N., Kurdyukov, R., Walton, J., Wang, Y., Wasson, T. K., Zhu, X., Chircu, A. M. (2019). “Conducting Systematic Literature Reviews in Information Systems: An Analysis of Guidelines” Presented at the59th Annual IACIS International Conference Clearwater Beach, FL, October 2-5, 2019 [Best Paper Award – Research (Honorable Mention)]
  • Chircu, A. M., Sultanow, E., Baum, D., Koch, C., Seßler, M. (2019). “Visualization and Machine Learning for Data Center Management” Presented at theInformatik 2019 Kassel, Germany, September 22-26, 2019
  • Sultanow, E., Chircu, A. M., Jung, A., Blomenhofer, M., Masson, P. (2019). “DevOps Continuous Integration: Moving Germany’s Federal Employment Agency Test System into Embedded In-Memory Technology” Presented at the52nd Hawaii International Conference on System Sciences (HICSS) Maui, Hawaii, January 8-11, 2019
  • Romaniello, A., Chircu, A. M. (2018). “A Connected World: A Systematic Literature Review of the Internet Effects on Society” Presented at theIACIS International Conference Clearwater Beach, FL, October 3 - 6, 2018
  • Sultanow, E., Chircu, A. M. (2018). “Bringing Clarity to the Java IoT Jungle” Presented at theIACIS International Conference Clearwater Beach, FL, October 3 - 6, 2018
  • Shah, R., Chircu, A. M. (2018). “IoT and AI in Healthcare: A Systematic Literature Review” Presented at theIACIS International Conference Clearwater Beach, FL, October 3 - 6, 2018
  • Sultanow, E., Chircu, A. M., Schroeder, K., Kern, S. (2018). “A Reference Architecture for Pharma, Healthcare & Life Sciences” Presented at theInformatik 2018 Berlin, Germany, September 26-27, 2018
  • Chircu, A. M., Sultanow, E., Sözer, L. (2017). “A Reference Architecture for Digitalization in the Pharmaceutical Industry” Presented at theInformatik 2017 Chemnitz, Germany
  • Chircu, A. M., Sultanow, E. (2017). “Building Reference Architectures for the Industrial IoT” Presented at theWorkshop on Smart Manufacturing in Aerospace and Automotive Industries, AIS Special Interest Group for Big Data Application in Processes, AMCIS 2017 Boston, USA
  • Li, M., Chircu, A. M., Li, G., Xia, L., Xu, J. (2017). “Patient Satisfaction and Hospital Structure: How Are They Related?” Presented at theInternational Conference for Smart Health (ICSH) June 26-27, 2017, Hong Kong
  • Murungi, D. M., Chircu, A. M. (2017). “Leaps of Faith: Non-Rational Decision Making In Information Systems Projects” Presented at theNortheast Decision Sciences Conference (NEDSI) March 22 -25, 2017, Springfield, MA
  • Brockmann, C., Chircu, A. M., Sultanow, E. (2016). “Oncological Drug Track-and-Trace Systems: Implementation and Big Data Analytics” Presented at theBitkom Big Data Summit Hanau, Germany, February 25, 2016
  • Li, M., Chircu, A. M., Xia, L., Li, G., Xu, J. (2016). “Business Analytics Gaps Between Academia and Industry” Presented at the INFORM 12th INTERNATIONAL CONFERENCE on OPERATIONS RESEARCH Havana, Cuba
  • Chircu, A. M. (2016). “Managing Design Thinking Projects: Insights from a Graduate Business Course” Presented at theISPIM Innovation Forum Boston, MA, March 13-16, 2016
  • Babaian, T., Lucas, W. T., Chircu, A. M., Power, N. (2016). “Evaluating Interactive Visualizations for Supporting Navigation and Exploration in Enterprise Systems” Presented at theInternational Conference on Enterprise Information Systems (ICEIS) Rome, Italy
  • Sultanow, E., Chircu, A. M., Chircu, F. (2016). “E-commerce Adoption: A Revelatory Case Study in the German Oncology Pharmaceutical Supply Chain” Presented at theCONISAR 2016 - Conference on Information Systems Applied Research Las Vegas, NV
  • Chircu, A. M., Kononchuk, N., Li, G., Qi, Y., Stavrulaki, E. (2016). “Business Analytics and Supply Chain and Operations Management - A Text Mining-Based Literature Review” Presented at the2016 New England Decision Sciences Institute (NEDSI) Conference Alexandria, Virginia, March 31-April 2, 2016
  • Ahlmeyer, M., Chircu, A. M. (2016). “Securing the Internet of Things: A Review” Presented at theIACIS 2016, 56th International Conference, Nashville, TN, October 5-8, 2016.
  • Saraswat, S., Anderson, D. M., Chircu, A. M. (2016). “Teaching Business Process Management (BPM) with Modeling and Simulation (Integration of Computer Based Dynamic Modeling and Business Process Improvement as an Innovative Pedagogical Approach for delivering Business Process Management (BPM) courses in Colleges of Business Administration)” Presented at the22nd Americas Conference on Information Systems (AMCIS), San Diego, CA, August 11-14
  • Chircu, A. M., Schwarzkopf, D. L., Avetisyan, E., Polipowski, A., Brezac, A. (2015). “Teaching Sustainability to MBA Students Through a Global Business Experience Project” Presented at the2015 Bentley Research Colloquium on “Sustainable Worlds: Individual, Business, Societal, and Scientific Perspectives” Waltham, MA
  • Ji, C., Chircu, A. M. (2015). “Transforming Telecom Operations: Mobile Charging and Billing Process Improvement” Presented at theNortheast Decision Sciences Institute (NEDSI) 2015 Annual Conference Cambridge, MA
  • Chircu, A. M. (2015). “Panel Member, "How and Why are Businesses Implementing Sustainability?"” Presented at the Bentley Office for Sustainability Sustainability Film Series
  • Brockman, C., Sultanow, E., Chircu, A. M. (2015). “Real World Awareness (RWA) Systems: A Pharmaceutical Industry Application” Presented at theThe International Conference on Information Resources Management (Conf-IRM) Ottawa, Canada
  • Chircu, A. M. (2015). “The Value of Corporate Social Responsibility: Manitou Group’s REDUCE Initiative” Presented at theNACRA 2015 Annual Conference, Orlando, FL, October 8-10, 2015
  • Chircu, A. M. (2015). “Supply Chain Technology Evaluation: RFID vs. DataMatrix” Presented at the AITP-EDSIG EDSIG Conference 2015 - Conference on Information Systems and Computing Education Wilmington, NC, November 1-4, 2015
  • Chircu, A. M., Saraswat, S., Anderson, D. M. (2015). “Simulation in Business Education: A Literature Review” Presented at the AITP-EDSIG EDSIG Conference 2015 - Conference on Information Systems and Computing Education Wilmington, NC, November 1-4, 2015
  • Chircu, A. M., Li, G. (2015). “Business Analytics and Operations Management: A Review” Presented at the2015 Annual Meeting of the Decision Sciences Institute Seattle, WA, November 21-24, 2015
  • Li, M., Chircu, A. M., Li, G., Shen, Y., Xia, L., Xu, J. (2015). “Final Report: Business Analytics Methods, Techniques and Applications Innovation - A Bentley Thought Leadership Network for Analytics Challenges” Presented at the Bentley University 3rd Annual Research Showcase Poster Session Waltham, MA
  • Chircu, A. M. (2014). “Big Data Implications of Track-and-Trace Systems: Insights from Healthcare” Presented at the Bentley University 2014 Fall Research Colloquium on “Big Data and Other Sociotechnical Innovations: Technical, Societal, Organizational, Ethical, and Policy Implications” Waltham
  • Chircu, A. M. (2014). “Big Data & the Supply Chain” Presented at the Bentley University 2nd Annual Research Presentation Waltham, MA
  • Chircu, A. M., Sultanow, E., Chircu, F. (2014). “Cloud Computing for Big Data Entrepreneurship in the Supply Chain: Using SAP HANA for Pharmaceutical Track-and- Trace Analytics” Presented at the2014 IEEE 10th World Congress on Services (SERVICES2014) - Industry Summit Anchorage, Alaska
  • Chircu, F., Chircu, A. M. (2014). “Innovating with Cloud Computing: Insights from Two Entrepreneurship Models” Presented at the2014 IEEE 10th World Congress on Services (SERVICES2014) Anchorage, Alaska
  • Saraswat, S., Anderson, D. M., Chircu, A. M. (2014). “Using Simulation for Experiential Learning in Undergraduate Education” Presented at theTeaching Professor Conference Boston, MA
  • Chircu, A. M. (2013). “Ethical Implications of Emerging ICTs” Presented at the Bentley University 2013 Fall Research Colloquium on Responsible Innovation: Environmental Sustainability, Financial Accountability, and Information and Communication Technology (ICT) Ethics Waltham, MA
  • Marabelli, M., Chircu, A. M., Newell, S. M., Zang, Y. (2013). “Cloud-based IT Outsourcing: The Case of Higher Education Institutions in New England” Presented at the7th Global Sourcing Workshop Val D’Iser, France
  • Chircu, A. M. (2013). “Panel Member, The Story of Stuff” Presented at the Bentley Office for Sustainability Sustainability Film Series
  • Chircu, A. M., Sultanow, E. (2013). “Ensuring Pharmaceutical Industry Safety Through RFID” Presented at theThe International Association for Computer Information Systems (IACIS) Conference San Juan, Puerto Rico, October 2-5, 2013
  • Chircu, A. M., Baxter, J., Usoff, C. A., Brennan, S., Knutel, P. G. (2011). “Industry–University Involvement” Presented at the Americas' SAP Users' Group (ASUG) ASUG New England Chapter Meeting Waltham, MA
  • Chircu, A. M. (2011). “Panel chair and presenter on Diversity in Research on ICT in and for Development” Presented at theAIS Special Interest Group for ICT in Global Development (SIG GlobDev) Pre-AMCIS Workshop Detroit, MI, USA
  • Chircu, A. M. (2011). “Mobile Technology: Adoption, Design and Sustainability Lessons” Presented at the University of Minnesota MIS Research Center Seminar Minneapolis, MN
  • Chircu, A. M. (2011). ““Sustainable Design for Developing Countries: Lessons from the Mobile Phone Industry” Presented at the Bentley University Valente Center for Arts and Sciences & CIS/IPM Seminars Waltham, MA
  • Baxter, J., Fedorowicz, J., Chircu, A. M., Rusell, D. (2011). “SAP University Alliances Program: Opportunities For ASUG New England Members” Presented at the Americas' SAP Users' Group (ASUG) ASUG New England Chapter Meeting Norwood, MA
  • Chircu, A. M., Chand, D. R., Markus, M., Grover, V., Majchrzak, A., Rosemann, M. (2010). “BUSINESS PROCESS MANAGEMENT AND THE IS FIELD (published as: Chircu, A. M, Grover, V, Majchrzak, A, Rosemann, M. “Business Process Management and the IS Field,” International Conference on Information Systems, St. Louis, MO, December 13-15, 2010, published in ICIS 2010 Proceedings, Paper 142, http://aisel.aisnet.org/icis2010_submissions/142)” Presented at theInternational Conference on Information Systems St. Louis, MO, USA
  • Chircu, A. M., Mahajan, V. (2010). “Sustainable Supply Chain Design Principles: Lessons form a Top Mobile Phone Manufacturer” Presented at the Kent State University 1st International Symposium on Green Supply Chains Akron, OH
  • Chircu, A. M. (2009). “Six Sigma BPI: Opportunities and Challenges” Presented at theCIS/IPM research seminar Waltham, MA
  • Chircu, A. M., Jarvenpaa, S. (2009). “Interoperability Demands of Communication Technologies in Heterogeneous Personal Social Networks: The Case of Instant Messaging” Presented at theCHI 2009 Workshop on "Social Mediating Technologies: Developing the Research Agenda" Boston, MA
  • Chircu, A. M., Chand, D. R., Bandara, W. (2009). “Business Process Management Education in Academia: Its Status, Its Challenges and Its Future” Presented at theEuropean Conference on Information Systems Verona, Italy
  • Chircu, A. M., Mahajan, V. (2008). “Revisiting Digital Divide: An Analysis of Mobile Technology Depth and Service Breadth in the BRIC Countries” Presented at the Carnegie Mellon University, April 2008, Bentley College, January 2008, Michigan State University, November 2007, University of Texas at Austin November 2007 Research seminars
  • Chircu, A. M., Chircu, F. (2008). “IT Entrepreneurial Strategies in Emerging Economies: Lessons from a Local Start-up” Presented at theAIS Special Interest Group for ICT in Global Development (SIG GlobDev) First Annual Workshop ESCP-EAP University, Paris, France
  • Chircu, A. M. (2007). “Managing Retail Transaction Costs with IT” Presented at the IEEE Computer Society , IEEE Women In Engineering, IEEE GOLD, and Austin Technology Council IEEE Computer Society Meeting Austin, TX
  • Chircu, A. M. (2006). “IT and Business Process Change in Corporate Travel: Implications for Business Intelligence” Presented at theWinter Information Systems Conference Salt Lake City, UT
  • Chircu, A. M. (2006). “E-government Outsourcing Models: Theory and Practice” Presented at the American University Research seminar Washington, DC
  • Chircu, A. M. (2005). “Moderator (2004-2005)” Presented at the Austin Chapter of AITP Association of Information Technology Professionals CIO Roundtable Austin, TX
  • Chircu, A. M., Mahajan, V. (2005). “Managing Electronic Commerce Transaction Costs for Customer Value” Presented at the University of Texas at San Antonio Research Seminar San Antonio, TX
  • Chircu, A. M. (2005). “Moderator, Doctoral Student Session with Gordon Davis” Presented at theThe Gordon B. Davis Research Symposium on the Future of the Information Systems Academic Discipline: Opportunities and Directions Minneapolis, MN
  • Chircu, A. M. (2005). “Paper Discussion: Vulnerabilities and Risk Management of Open Source Software: An Empirical Study, by Kemal Altinkemer, Jackie Rees, Sanjay Sridhar (Purdue University)” Presented at theWinter Information Systems Conference Salt Lake City, UT
  • Chircu, A. M. (2004). “E-government Valuation” Presented at theThe First SIG eGov workshop Washington D.C
  • Chircu, A. M. (2004). “E-Government Best Practices: Insights from Electronic Grants Implementation” Presented at theFederal Demonstration Partnership San Antonio, TX
  • Chircu, A. M. (2004). “Varieties of E-government Outsourcing: An International Perspective” Presented at theSIM Academic Workshop Washington D.C
  • Chircu, A. M. (2004). “Best Practices in E-government Outsourcing” Presented at theINFORMS Annual Meeting Denver, CO
  • Chircu, A. M., Jarvenpaa, S. (2003). “The Adoption of Communication Technologies Among Heterogeneous Network Users: The Case of Instant Messaging” Presented at the2003 Academy of Management Annual Meeting Seattle, WA
  • Chircu, A. M., Lee, D. H. (2003). “Understanding IT Investments in the Public Sector: The Case of E-Government (Winner of the Best Paper Award)” Presented at the2003 Americas Conference on Information Systems Tampa, Florida
  • Chircu, A. M. (2002). “B2B ROI Research Results” Presented at the Carlson School of Management, University of Minnesota 6th Annual University of Minnesota Conference on E-Commerce Minneapolis, MN
  • Chircu, A. M., Kauffman, R. J. (2001). “Direct Versus Intermediated Electronic Markets: Market Participation, Price and Welfare Implications” Presented at the12th Workshop on Information Systems and Economics (WISE) New Orleans, LA
  • Chircu, A. M., Kauffman, R. J. (2001). “Chircu, A. M. "Show Me The Money: Comparing the Business Value of Traditional and Electronic B2B Procurement Systems (Best Research Presentation Award)” Presented at the5th Annual University of Minnesota Conference on E-Commerce University of Minnesota, Minneapolis, MN
  • Chircu, A. M., Kauffman, R. J. (2001). “Impacts of Electronic Commerce on Optimal Market Structure” Presented at theInfonomics/Merit Workshop on Digitization of Commerce: e-Intermediation Maastricht, The Netherlands
  • Chircu, A. M., Davis, G. B., Kauffman, R. J. (2000). “Trust, Expertise and E-Commerce Intermediary Adoption” Presented at theThe 2000 Americas Conference on Information Systems Long Beach, CA
  • Chircu, A. M., Kauffman, R. J. (2000). “Limits to Value in Electronic Commerce-Related IT Investments” Presented at theThe 33rd Hawaii International Conference on Systems Sciences Maui, Hawaii
  • Chircu, A. M., Kauffman, R. J. (2000). “A Marketing Science Perspective on IT Usage Patterns in Electronic Commerce” Presented at the5th INFORMS Conference on Information Systems and Technology San Antonio, TX
  • Chircu, A. M. (2000). “The Impact of Electronic Commerce on the Travel Industry” Presented at the Carlson School of Management, University of Minnesota Research Seminar University of Minnesota, Minneapolis, MN
  • Chircu, A. M., Kauffman, R. J. (2000). “Analyzing Alternative Market Structures in B2B E-Commerce” Presented at theINFORMS Spring 2000 Meeting Salt Lake City, UT
  • Chircu, A. M., Kauffman, R. J. (2000). “Comparing the Business Value of Traditional and Electronic B2B Procurement Systems” Presented at the11th Workshop on Information Systems and Economics (WISE) Brisbane, Australia
  • Chircu, A. M. (1999). “Online Booking Tools: Adoption Barriers” Presented at the Carlson School of Management, University of Minnesota Research Seminar Minneapolis, MN
  • Chircu, A. M. (1999). “Realizing Value From Internet-Based Travel Reservation Systems” Presented at the Carlson School of Management, University of Minnesota Research Seminar University of Minnesota, Minneapolis, MN
  • Chircu, A. M., Kauffman, R. J. (1999). “Analyzing Firm-Level Strategy for Internet-Focused Reintermediation” Presented at theThe 32nd Hawaii International Conference on Systems Science Maui, Hawaii
  • Wanninger, L. A., Chircu, A. M., O'Keefe, B. (1998). “Measuring the Effectiveness of Business to Consumer Electronic Commerce Applications” Presented at theThe 11th International Bled Electronic Commerce Conference Bled, Slovenia
  • Park, J. S., LeBlanc, L. J., Chircu, A. M., Lim, B. (1997). “LAN/SMDS Interconnection Network Design” Presented at theINFORMS Dallas, TX
  • Service

    Department Service


  • Mentor (Student) for Graduate students 2015 - 2019
  • GA/RA Supervisor for IPM for GA/RA Supervisor 2013 - 2019
  • Tenure-track faculty evaluation committee, IPM for Tenure-track faculty evaluation committee, IPM 2012 - 2019
  • Committee Member for IPM Recruiting Committee 2011 - 2019
  • Course Coordinator for BP Curriculum 2009 - 2019
  • Committee Member for IPM Graduate Curriculum Committee 2009 - 2019
  • Department Chair, IPM for Department Chair, IPM, 2018-2020 2018 - 2019
  • Department Chair, IPM for Department Chair, IPM, 2016-2018 2016 - 2018
  • Committee Chair for IPM Tenure Committee 2016 - 2016
  • Department Chair, IPM for Department Chair, IPM 2014 - 2016
  • Department Chair, IPM for Department Chair, IPM 2011 - 2014
  • Department representative for Major/Minors Fair & MBA Concentration Event 2012 - 2012
  • Other for Visiting students from Turku, Finland 2012 - 2012
  • University Service


  • Associate Dean of Business for Graduate Programs for Bentley University 2019 - Present
  • University-level meetings for Other - 2018
  • Special Inauguration Event Coordinator for Presidential Inauguration - 2018
  • Committee Chair for Analytics Core Task Force 2017 - 2018
  • Committee Member for Faculty-led International Course Review Committee 2016 - 2018
  • Represented the university at the Massachusetts High Technology Council 2018 Annual Meeting for Massachusetts High Technology Council - 2018
  • Participant for Corporate Relations Meetings - 2018
  • Committee Member for Director of Graduate Admissions Search - 2018
  • Guest Speaker for BOT Meeting - 2018
  • Other for Other university service 2017 - 2017
  • Committee Member for University leadership searches 2017 - 2017
  • Committee Member for Bentley Research Colloquium Steering Committee 2016 - 2017
  • Committee Member for ELMBA 5-year Review Committee 2016 - 2017
  • Other for Graduate School strategy meetings and focus groups 2016 - 2017
  • Committee Member for Bentley University Promotion and Tenure Committee 2016 - 2017
  • Mentor (Faculty) for Honors Capstone Research Project 2016 - 2017
  • Committee Member for PhD Applications Review Committee 2017 - 2017
  • Student Organization Advisor for Bentley Business Bowl 2016 - 2017
  • Committee Member for Recruiting Interviews 2016 - 2016
  • Committee Member for Graduate Curriculum Committee 2013 - 2016
  • Faculty coordinator for SAP University Alliances 2011 - 2016
  • Conference/Workshop Organizer for Chair, 2015 Bentley Research Colloquium 2015 - 2015
  • Other for Participant 2015 - 2015
  • Mentor (student team), Bose Supply Chain College Case Competition for Bose Supply Chain College Case Competition 2015 - 2015
  • Student Organization Advisor for Bentley AIS Student Chapter 2015 - 2015
  • Participant for Bentley MBA & Emerging Leaders MBA Events 2013 - 2014
  • AIS Student Chapter, faculty co-advisor for AIS Student Chapter 2012 - 2014
  • Participant - faculty advisor for MBA Concentration Forum - 2014
  • Committee Member for PMBA Summer Scheduling Workgroup/Taskforce 2014 - 2014
  • Committee Member for Sustainability Strategic Plan Working Group 2014 - 2014
  • Participant for Travelers Business Intelligence Internship Meeting - 2014
  • Task Force Member for Web Redesign Taskforce - 2013
  • Participant for Faculty events - 2013
  • Committee Member for NEASC Committee for Standard #3, Organization and Governance 2011 - 2013
  • IST concentration advisor for MBA Concentrations-Meet the Advisor - 2013
  • Task Force Member for MBA Redesign Taskforce 2013 - 2013
  • Participant for Center for Integration of Science and Industry "brown bag" meeting - 2013
  • Participant for NEASC reaccreditation committee meeting - 2013
  • Task Force Member for ICT Chairs 2012 - 2012
  • IPM, Graduate School and University-sponsored open houses, information sessions and student socials 2010 - 2012
  • Moderator for Future Potential in IT Panel - 2012
  • Participant for Meeting with the EQUIS re-accreditation team - 2011
  • Participant and evaluator for Assurance of Learning 2008 - 2010
  • Bentley University representative for CityYear Breakfast - 2010
  • Coordinator, Set-up activities for AIS Student Chapter - 2010
  • Participant for Meeting with the AACSB team - 2010
  • Other for Student activities participant 2009 - 2009
  • Mentor (Faculty) for Day MBA Case Debrief - 2008
  • Professional Service


  • Senior Editor for Senior Editor, Electronic Commerce Research and Applications (ECRA) 2015 - Present
  • Editorial Review Board Member for Electronic Government 2007 - Present
  • Editorial Review Board Member for Industrial Management and Data Systems 2007 - Present
  • Reviewer, Ad Hoc Reviewer for Various review activities 2018 - 2018
  • Reviewer, Conference Paper for Various book proposals, conference papers and book chapters 2017 - 2017
  • Reviewer, Journal Article for Various journals 2017 - 2017
  • Editor, Journal for SpringerBriefs Series on Business Process Management 2013 - 2017
  • Reviewer, Grant Proposal for Social Sciences and Humanities Research Council of Canada 2016 - 2017
  • Conference/Workshop Session Chair for CONISAR 2016 2016 - 2016
  • Reviewer, Conference Paper for Various book proposals, conference papers and book chapters 2016 - 2016
  • Reviewer, Journal Article for Various journals 2016 - 2016
  • Reviewer, Grant Proposal for Research Foundation Flanders (FWO) 2016 - 2016
  • Editor (Associate), Conference for ECIS 2016 2015 - 2016
  • Conference/Workshop Session Chair for ISPIM Innovation Forum: Charting the Future of Innovation Management 2016 - 2016
  • Vice Chair – Membership & Board Member for AIS SIG for ICT in Global Development (SIG GlobDev), 2009 - 2016 2009 - 2016
  • Reviewer, Grant Proposal for American Association for the Advancement of Science (AAAS) Research Competitiveness Service 2015 - 2015
  • Reviewer, Grant Proposal for State of Maine 2015 - 2015
  • Reviewer, Conference Paper for Various conferences and book chapters 2015 - 2015
  • Reviewer, Journal Article for Various journals 2015 - 2015
  • Editor (Associate), Journal for Electronic Commerce Research and Applications (ECRA) 2008 - 2015
  • Conference/Workshop Session Chair for AITP-EDSIG's EDSIG Conference 2015 - Conference on Information Systems and Computing Education 2015 - 2015
  • External evaluator for P&T 2015 - 2015
  • Reviewer, Grant Proposal for Research Foundation Flanders (FWO) 2015 - 2015
  • Conference/Workshop Organizer for Service Management and Science Forum Track & Panel Discussion co-organizer 2015 - 2015
  • Editor (Associate), Conference for ECIS 2015 2014 - 2015
  • Conference/Workshop Session Chair for International Conference on Information Resources Management (Conf-IRM) - 2015
  • Editor (Associate), Conference for ECIS 2014 2014 - 2014
  • Reviewer, Ad Hoc Reviewer for Various book chapters - 2014
  • Reviewer, Conference Paper for Various conferences - 2014
  • Reviewer, Journal Article for Various journals - 2014
  • Other for SAP University Alliances Meeting - 2014
  • Editor (Associate), Conference for ECIS 2013 and ICIS2013 2013 - 2013
  • Reviewer, Conference Paper for various conferences - 2013
  • Reviewer, Journal Article for various journals - 2013
  • Conference/Workshop Track Chair for European Conference on Information Systems (ECIS2013) 2012 - 2013
  • Editor, Conference for First Pre- ECIS Workshop of the Association for Information Systems Special Interest Group for ICT in Global Development (SIG GlobDev) 2012 - 2012
  • Mentor for IS Women’s Network Mentoring Program 2012 - 2012
  • Reviewer, journals and conferences - 2012
  • Editorial Review Board Member for ICT Management for Global Competitiveness and Economic Growth - 2012
  • Conference/Workshop Session Chair for European Conference on Information Systems (ECIS) 2012 2012 - 2012
  • Conference/Workshop Organizer for First Pre- ECIS Workshop of the Association for Information Systems Special Interest Group for ICT in Global Development (SIG GlobDev) 2012 - 2012
  • Reviewer, Book for Columbia University Press - 2012
  • Editor (Associate), Conference for European Conference on Information Systems (ECIS) 2012 (AE for 4 papers) 2011 - 2012
  • Reviewer, Conference Paper for AIS SIG GlobDev Workshop (2), Hawaii Conference on System Sciences (1), Pacific-Asia Conference on Information Systems (3) 2011 - 2011
  • Reviewer, Journal Article for Business Process Management Journal (3), Journal of AIS (2), Production and Operations Management (1), Decision Sciences (1), Electronic Government (1), Journal of MIS (1), ECRA (1) 2011 - 2011
  • Editor (Associate), Conference for European Conference on Information Systems (ECIS) 2011 (AE for 3 papers) 2010 - 2011
  • Reviewer, Journal Article for Information Systems Management (3 reviews) - 2010
  • Panel Chair for International Conference on Information Systems (ICIS) - 2010
  • Reviewer, Journal Article for Journal of MIS (1 paper) - 2010
  • Committee Member for 21st Australasian Conference on Information Systems (ACIS) (2 papers) 2010 - 2010
  • Represented Bentley on behalf of current IPM department chair for ISAHI (Information Systems Academic Heads International) Meeting, International Conference for Information Systems (ICIS), 2010 - 2010
  • Committee Member for 8th International conference on Business Process Management (BPM 2010), Education Track 2010 - 2010
  • Reviewer, Journal Article for Business Process Management Journal (BPMJ) (4 papers) - 2010
  • Reviewer, Conference Paper for International Conference on Information Systems (ICIS) (2 papers) - 2010
  • Reviewer, Journal Article for Journal of Product Innovation Management - 2010
  • Reviewer, Journal Article for Electronic Government (1 paper) - 2010
  • Conference/Workshop Session Chair for AIS Special Interest Group for ICT in Global Development (SIG GlobDev) - 2009
  • Conference/Workshop Session Chair for European Conference on Information Systems (ECIS) 2009 - 2009
  • Editor (Associate), Conference for European Conference on Information Systems (ECIS) 2009 - 2009
  • Panel Co-Chair for European Conference on Information Systems (ECIS) 2009 - 2009
  • Conference/Workshop Session Chair for International Conference on Information Systems (ICIS) 2008 - 2008