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William Thomas Schiano

Professor, Computer Information Systems
DBA, Harvard University, 1997
AB, Williams College, 1988
Office: Smith Technology Center 418 | 781.891._2555 | wschiano@bentley.edu
| Department Fax: 781.891.2949
                       


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Bio

Has conducted extensive research and published several articles and cases on the role of technology in retail and service industries. Current research interests include use of large databases, interorganizational systems and electronic commerce. Consulting and executive education clients have included the Massachusetts Housing Finance Authority, the Asian Institute of Management's top management program, and Arthur D. Little, where he focuses on the strategic power of information systems in marketing and operations.

Teaching Interests

Management of IT professionals and organizations Management of innovation Project management Enterprise architecture

Research Interests

Enterprise architecture Business-IT relationships Case teaching

Publications

Journal Articles
Schiano, W. T., Yates, D. J., Waguespack, L. J. (2013). Apache Web Server: Applying Lessons from Physical Architecture to Enable Systems to Thrive. The International Journal of Design Management and Professional Practice, 7 (1), 1-12. (link)

Waguespack, L. J., Schiano, W. T., Yates, D. J. (2010). Translating Architectural Design Quality from the Physical Domain to Information Systems. Design Principles and Practices: An International Journal, 4 (1), 179-194.

Grant, A. M., Molinsky, A., Margolis, J., Kamin, M., Schiano, W. T. (2009). The Performer's Reactions to Procedural Injustice: When Prosocial Identity Reduces Prosocial Behavior. Journal of Applied Social Psychology, 39 (2), 319-349.

Schiano, W. T., Weiss, J. W. (2006). Y2K All Over Again: How Groupthink Permeates IS and Compromises Security. Business Horizons, 49 (2), 115-125.

Waguespack, L. J., Schiano, W. T. (2004). Component-Based IS Architecture. Information Systems Management, 21 (3), 53-60.

Lucas, W. T., Schiano, W. T., Crossett, K. (2001). The Present and Future of Internet Search. Communications of the AIS, 5 (8).

Linderman, J. L., Schiano, W. T. (2001). Information Ethics in a Responsibility Vacuum. DATABASE for Advances in Information Systems, 32 (1), 70-74.

Clark, T., Croson, D., Schiano, W. T. (2001). A Hierarchical Model of Supply-Chain Integration: Information Sharing and Operational Interdependence in the US Grocery Channel. Information Technology and Management, 2 (3).

Books
Ferrera, G. R, Lichtenstein, S. D, Reder, M. E, Bird, R. C, Schiano, W. T. (2003). Cyberlaw: Text and Cases, 2nd ed (2nd ed.). Cincinnati, Ohio: West- South-WesternPublishing.

Ferrera, G. R, Lichtenstein, S. D, Reder, M. E, August, R, Schiano, W. T. (2001). CyberLaw: Text and Cases. Mason, OH: West/Thomson Learning.

Ferrera, G. R, Lichtenstein, S. D, Reder, M. E, August, R, Schiano, W. T. (2001). CyberLaw: Your Rights in Cyberspace. Mason, OH: Thomson Learning/South Western.

Book Chapters
Schiano, W. T. Intranets: Principals, Privacy and Security Considerations. . New York, NY: . John Wiley & Sons, Inc

Schiano, W. T. (2013). Technology in Business Education. In Gordon M. Hardy and Daniel L. Everett (Eds.), Shaping the Future of Business Education . Palgrave Macmillan

Schiano, W. T. (2004). Intranets. . New York: . John Wiley & Sons

Foxman, E. R, Schiano, W. T. (2003). Inspecting Spam: Unsolicited Communications on the Internet. Collaborative Information Technologies. In M. Khosrow-Pour (Eds.), . Hershey, PA: . IRM Press

Foxman, E. R, Schiano, W. T. (2002). Inspecting Spam: Unsolicited Communications on the Internet. In Khosrow-Pour, M (Eds.), . Hershey, PA: . IRM Press

Cases
Waguespack, L. J, Schiano, W. T. (1999). The Foxboro Company: Adopting Object Orientation. North American Case Research Association.

Conference Proceedings and Presentations

Waguespack, L. J., Yates, D. J., Schiano, W. T. (2014). Towards a Design Theory for Trustworthy Information Systems. Presented at the 47th Hawaii International Conference on System Sciences, Waikoloa, Big Island, HI, http://goo.gl/ykK7iS.

Schiano, W. T., Yates, D. J., Waguespack, L. J. (2013). Apache Web Server: Applying Lessons from Physical Architecture to Enable Systems to Thrive. Presented at the 7th International Conference on Design Principles and Practices, Chiba, Japan, http://bit.ly/YbEDu5.

Waguespack, L. J., Schiano, W. T. (2013). Thriving Systems Theory: An Emergent Information Systems Design Theory. Presented at the IEEE's Hawaii International Conference on System Sciences (HICSS-46), Maui, HI.

Waguespack, L. J., Schiano, W. T. (2012). SCRUM Project Architecture and Thriving Systems Theory. Presented at the IEEE's Hawaii International Conference on System Sciences (HICSS-45), Maui, HI.

Waguespack, L. J., Yates, D. J., Schiano, W. T. (2010). "Translating Architectural Design Quality from the Physical Domain to Information Systems." Presented at the 4th International Conference on Design Principles and Practices, Chicago, IL.

Schiano, W. T., Waguespack, L. J., Yates, D. J. (2009). "Lessons for IT Architecture from Physical Architecture." Presented at the CHIMIT, Baltimore, MD.

Waguespack, L. J., Schiano, W. T. (2006). "A Reuse Immersion Grid for Strategic Reuse Goals Assessment." Presented at the 39th Hawaii International Conference on Systems Sciences, Kauai, Hawaii.

Saraswat, S., Schiano, W. T. (2006). "Emerging Issues in United States Telecommunications Policy: An Analysis of Federal Communications Commission Activity." Presented at the Hawaii International Conference on Information Systems, Honolulu, Hawaii.

Foxman, E. R., Schiano, W. T. (2003). "Inspecting Spam: Unsolicited Communications on the Internet." Presented at the IRMA, 2000, Anchorage.

Lucas, W. T., Schiano, W. T., Topi, H. (2002). "Web search in IS research."

Englander, I. S., Schiano, W. T. (2000). "Meeting the e-Commerce Challenge in the Undergraduate Curriculum." Presented at the 2000 Information Resources Management Association Int'l Conference, Anchorage, AS.

Lucas, W. T., Schiano, W. T. (2000). "Being There: Search Engine Positioning on the World Wide Web." Presented at the World Conference on the WWW and Internet, San Antonio, TX.

Waguespack, L. J., Schiano, W. T. (1998). "Managing the Migration to Object Orientation." Presented at the Information Resources Management Association, Boston, MA.

Englander, I. S., Schiano, W. T. (1998). "Attracting Non-Majors to the IS Department: Challenges and Strategies." Presented at the ISECON, San Antonio, TX.

Schiano, W. T., Englander, I. S. (1998). "Developing an Electronic Commerce Focus Within the IS Curriculum." Presented at the ISECON, San Antonio, TX.