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Tamara Babaian

Associate Professor, Computer Information Systems
Ph.D., Tufts University, 2000
MS , Yerevan State University , 1994
Office: Smith Technology Center 404 | 781.891._3161 | tbabaian@bentley.edu
                       


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Bio

Research interests include: Artificial Intelligence, Automated Planning Systems, Human-Computer Collaborative Problem Solving. On the web: http://cis.bentley.edu/tbabaian

Teaching Interests

Computer Programming and Languages; Database theory, design and implementation; Analysis of Algorithms

Research Interests

Artificial Intelligence Knowledge Representation and Planning; Intelligent and Collaborative Interfaces; Human-Computer Interaction; ERP Usability

Professional Links

http://cis.bentley.edu/tbabaian

Professional Memberships

AAAI
ACM

Awards and Honors

2008, NSF Award #0819333 "Software for Real Life Systems" program within Computing and Communications Foundations. Title: "Design and Evaluation Methodologies for Enhancing ERP System Usability", Amount: $400,000; 2008-2011, NSF

Publications

Journal Article(s)
Babaian, T., Lucas, W. T. (2013). Modeling Data for Enterprise Systems with Memories. Journal of Database Management, 24 (2), 1-12.

Babaian, T., Schmolze, J. G. (2009). Practical Reasoning about Knowledge States for Open World Planning with Sensing. Journal of Applied and Non-Classical Logics, 19 (1), 7-41.

Topi, H., Lucas, W. T., Babaian, T. (2006). Using informal notes for sharing corporate technology know-how. European Journal of Information Systems, 15 (5), 486-499.

Babaian, T., Lucas, W. T., Topi, H. (2006). Improving ERP Usability Through User-System Collaboration. International Journal of Enterprise Information Systems, 2 (3), 10-23.

Babaian, T., Schmolze, J. G. (2006). Efficient Open World Reasoning for Planning. Logical Methods in Computer Science, 2 (3), 1-39. (link)

Babaian, T., Lucas, W. T. (2006). Black-Box Testing in the Introductory Programming Course. Journal of Informatics Education Research.

Carlin, A., Schmolze, J. G., Babaian, T. (2005). Graphplan Based Conformant Planning with Limited Quantification. Research on Computing Science: Advances in Artificial Intelligence Theory, 16, 65-75. (link)

Babaian, T. (2003). Knowledge-Based Personalization. Idea Group Inc.

Book Chapters
Lucas, W. T, Babaian, T, Topi, H. (2008). Applying Collaboration Theory for Improving ERP System-User Interaction. In Angappa Gunasekaran (Eds.), Techniques and Tools for the Design and Implementation of Enterprise Information Systems (Vol. 2) (pp. 1-21). Hershey, PA: . Idea Group, Inc.

Babaian, T. (2005). Reasoning about User Preferences. In Mehdi Khosrow-Pour (Eds.), . Hershey, PA: . Idea Group Reference

Conference Proceeding(s)
Babaian, T., Lucas, W. T., Xu, J. (2014). Task and Process Support in ERP Systems. Advancing the Impact of Design Science: Moving from Theory to Practice - 9th International Conference, DESRIST Proceedings, Lecture Notes in Computer Science (LNCS), Springer, 8463, 443-447.

Babaian, T., Xu, J., Lucas, W. T. (2014). Applying Design Principles for Enhancing Enterprise System Usability. Proceedings of the 9th International Joint Conference on Software Technologies (ICSOFT), SciTePress, ICSOFT -EA (2014), 162-169.

Lucas, W. T., Xu, J., Babaian, T. (2013). Visualizing ERP Usage Logs in Real Time. , Proceedings of the 15th International Conference on Enterprise Information Systems (ICEIS'13).

Babaian, T., Lucas, W. T. (2013). Composing Interface Demonstrations Automatically from Usage Logs. Springer-Verlag, 141, 376-392.

Lucas, W. T., Babaian, T. (2012). Implementing Design Principles for Collaborative ERP Systems. , Proceedings of the 7th International Conference on Design Science Research in Information Systems: Advances in Theory and Practice (DESRIST'12), LNCS 7286 (pp. 88-107). Berlin: Springer-Verlag.

Babaian, T., Lucas, W. T., Stein, M. (2012). Evaluating the Collaborative Critique Method. ACM SIGCHI, Proceedings of 2012 ACM annual conference on Human Factors in Computing Systems (CHI-2012), pp. 2137-2146, ACM, 2012..

Babaian, T., Lucas, W. T. (2012). Leveraging Usage History to Support Enterprise System Users. , Proceedings of the 14th International Conference on Enterprise Information Systems (ICEIS'12), SciTePress, v.3, pp. 35-44.

Lucas, W. T., Babaian, T., Cooprider, J. G., Topi, H., Xu, J. (2010). Applying Human-Computer Collaboration for Improving ERP Usability: Extended Abstract. , Proceedings of the 2010 International Symposium on Collaborative Technologies and Systems (CTS 2010).

Babaian, T., Lucas, W. T., Xu, J., Topi, H. (2010). Usability through System-User Collaboration: Deriving Design Principles for Greater ERP Usability. Springer, Lecture Series in Computer Science, 6105, 394-409. (link)

Babaian, T., Lucas, W. T., Xu, J., Topi, H. (2010). Usability through System-User Collaboration: Deriving Design Principles for Greater ERP Usability. , 5th International Conference on Design Science Research in Information Systems and Technology .

Cooprider, J. G., Topi, H., Xu, J., Dias, M., Babaian, T., Lucas, W. T. (2010). A Collaboration Model for ERP User-System Interaction. , Hawaii International Conference on System Sciences (HICSS).

Babaian, T., Lucas, W. T. (2008). A Reasoned Approach to Error Handling: Position Paper on Work-in-Progress. , 10th International Conference on Enterprise Information Systems.

Babaian, T., Lucas, W. T., Topi, H. (2007). Visualizing the process: A graph-based approach toenhancing system-user knowledge sharing. , ICEIS-2007.

Babaian, T., Lucas, W. T., Topi, H. (2007). A Data-driven Design for Deriving Usability Metrics. , International Conference on Software and Data Technologies (ICSOFT-2007).

Babaian, T. (2006). Putting Automated Reasoning to Work in a Collaborative System.

Babaian, T., Lucas, W. T., Topi, H. (2006). Making Memories: Applying User Input Logs to Interface Design and Evaluation. , Conference on Human Factors in Computing Systems (CHI).

Babaian, T., Lucas, W. T., Topi, H. (2006). Improving ERP System Usability by Employing Theory Of Collaboration (Presented by Heikki Topi).

Topi, H., Lucas, W. T., Babaian, T. (2005). Identifying Usability Issues with an ERP Implementation. , International Conference on Enterprise Information Systems 2005.

Topi, H., Babaian, T., Lucas, W. T. (2005). Informal Notes on Technology Use as a Mechanism for Knowledge Representation and Transfer. , The Sixth European Conference on Organizational Knowledge, Learning, and Capabilities.

Babaian, T. (2005). Hypothetical Planning. , IJCAI 2005 Workshop on Planning and Learning in A Priori Unknown or Dynamic Domains.

Conference Paper(s)
Babaian, T., Lucas, W. T., Li, M. (2015). Modernizing Exploration and Navigation in Enterprise Systems with Interactive Visualizations. Proceedings of HCI International 2015, LNCS, Springer , HCI International 2015.

Conference Presentations

Babaian, T. (2014). "Applying Design Principles for Enhancing Enterprise System Usability." Presented at the INSTICC's International Joint Conference on Software Technologies , Vienna, Austria.

Babaian, T. (2014). "Task and Process Support in ERP Systems." Presented at the DESRIST's Design Research (DESRIST), Miami, Florida.

Babaian, T. (2013). "Privacy and Digital Identity Management in Ubiquitous Computing." Presented at the Bentley University's First Annual Bentley University Research Colloquium, “Responsible Innovation,”.

Lucas, W. T., Xu, J., Babaian, T. (2013). "Visualizing ERP Usage Logs in Real Time." Presented at the Proceedings of the 15th International Conference on Enterprise Information Systems (ICEIS'13).

Babaian, T., Lucas, W. T. (2013). "Collaborative Critique – A New Usability Evaluation Method for Assessing Human-Computer Collaboration." Presented at the User Experience Professional Association (UXPA ‘13) - Refereed Tutorial, Washington, DC.

Xu, J., Lucas, W. T., Babaian, T. (2012). "Visualizing Business Processes for Providing ERP Task Support." Presented at the 7th Pre-ICIS Conference on Enterprise Systems in MIS, Orlando, FL.

Babaian, T., Lucas, W. T. (2012). "Leveraging Usage History to Support Enterprise System Users." Presented at the Proceedings of the 14th International Conference on Enterprise Information Systems (ICEIS'12), SciTePress, v.3, pp. 35-44.

Babaian, T., Lucas, W. T., Stein, M. (2012). "Evaluating the Collaborative Critique Method." Presented at the ACM SIGCHI's Proceedings of 2012 ACM annual conference on Human Factors in Computing Systems (CHI-2012), pp. 2137-2146, ACM, 2012., Austin, TX.

Lucas, W. T., Babaian, T. (2012). "Implementing Design Principles for Collaborative ERP Systems." Presented at the Proceedings of the 7th International Conference on Design Science Research in Information Systems: Advances in Theory and Practice (DESRIST'12), LNCS 7286 (pp. 88-107). Berlin: Springer-Verlag, Las Vegas, Nevada.

Cooprider, J. G., Topi, H., Xu, J., Dias, M., Babaian, T., Lucas, W. T. (2010). "A Collaboration Model for ERP User-System Interaction." Presented at the Hawaii International Conference on System Sciences (HICSS), Koloa, Kauai, Hawaii.

Babaian, T., Lucas, W. T., Xu, J., Topi, H. (2010). "Usability through System-User Collaboration: Deriving Design Principles for Greater ERP Usability." Presented at the 5th International Conference on Design Science Research in Information Systems and Technology , St. Gallen, Switzerland.

Lucas, W. T., Babaian, T., Cooprider, J. G., Topi, H., Xu, J. (2010). "Applying Human-Computer Collaboration for Improving ERP Usability: Extended Abstract." Presented at the Proceedings of the 2010 International Symposium on Collaborative Technologies and Systems (CTS 2010), Lombard, IL.

Lucas, W. T., Babaian, T. (2009). "Reasoning for Intelligent System - User Interactions with ERP Systems." Presented at the IJCAI 2009 Workshop on Intelligence and Interaction, Pasadena, CA.

Babaian, T., Lucas, W. T. (2008). "A Reasoned Approach to Error Handling: Position Paper on Work-in-Progress." Presented at the 10th International Conference on Enterprise Information Systems, Barcelona, Spain.

Babaian, T., Lucas, W. T., Topi, H. (2007). "Using a Process Graph to Improve System-User Knowledge Sharing." Presented at the 1st ACM Symposium on Computer-Human Interaction for Management of Information Technology, Cambridge, MA.

Babaian, T., Lucas, W. T., Topi, H. (2007). "Visualizing the Process: A Graph-based Approach to Enhancing System-User Knowledge Sharing." Presented at the 9th International Conference on Enterprise Information Systems, Funchal, Portugal.

Babaian, T., Lucas, W. T., Topi, H. (2007). "Visualizing the process: A graph-based approach toenhancing system-user knowledge sharing." Presented at the ICEIS-2007, Portugal.

Lucas, W. T., Babaian, T., Topi, H. (2007). "Improving ERP Usability through User-System Collaboration."

Babaian, T., Lucas, W. T., Topi, H. (2007). "A Data-driven Design for Deriving Usability Metrics." Presented at the International Conference on Software and Data Technologies (ICSOFT-2007), Barcelona, Spain.

Babaian, T., Lucas, W. T., Topi, H. (2006). "Making Memories: Applying User Input Logs to Interface Design and Evaluation." Presented at the Conference on Human Factors in Computing Systems (CHI), Montreal, Canada.

Babaian, T., Lucas, W. T., Topi, H. (2006). "Improving ERP System Usability by Employing Theory Of Collaboration (Presented by Heikki Topi)."

Babaian, T. (2006). "Putting Automated Reasoning to Work in a Collaborative System."

Babaian, T., Lucas, W. T. (2005). "Developing Testing Skills in an Introductory Programming Class." Presented at the 20th International Conference on Informatics Education & Research, Las Vegas, NV.

Babaian, T. (2005). "Hypothetical Planning." Presented at the IJCAI 2005 Workshop on Planning and Learning in A Priori Unknown or Dynamic Domains, Edinbugh, Scotland.

Topi, H., Babaian, T., Lucas, W. T. (2005). "Informal Notes on Technology Use as a Mechanism for Knowledge Representation and Transfer." Presented at the The Sixth European Conference on Organizational Knowledge, Learning, and Capabilities, Boston, MA.

Topi, H., Lucas, W. T., Babaian, T. (2005). "Identifying Usability Issues with an ERP Implementation." Presented at the International Conference on Enterprise Information Systems 2005, Miami, FL.

Lucas, W. T., Babaian, T., Topi, H. (2004). "Enhancing ERP Usability." Presented at the 2004 IRMA International Conference, New Orleans, LA.

Babaian, T., Lucas, W. T., Topi, H. (2004). "Collaborating to Enhance ERP Usability." Presented at the 6th International Conference on Enterprise Information Systems, Porto, Portugal.

Lucas, W. T., Topi, H., Babaian, T. (2004). "Collaborating to Improve ERP Usability."

Topi, H., Babaian, T., Lucas, W. T. (2004). "Enterprise Systems Usability."

Lucas, W. T., Topi, H., Babaian, T. (2004). "Identifying ERP Usability Issues."

Babaian, T., Grosz, B. G., Shieber, S. M. (2003). "Writer's Aid: Using a Planner in a Collaborative Interface." Presented at the International Joint Conference on Artificial Intelligence (IJCAI'03), Acapulco, Mexico.

Babaian, T. (2002). "Learning User Preferences By Satisfying Knowledge Goals." Presented at the AAAI Fall 2002 Symposium on Personalized Agents, Falmouth, MA.

Babaian, T., Grosz, B. G., Shieber, S. M. (2002). "A Writer's Collaborative Assistant." Presented at the International Conference on Intelligent User Interfaces (IUI'02), San Francisco, CA.

Babaian, T. (2002). "Personalization via Knowledge Preconditions." Presented at the IRMA, Seattle, WA.

Babaian, T., Schmolze, J. G. (2000). "PSIPLAN: Open World Planning with psi-forms." Presented at the 5-th International Conference on Artificial Intelligence Planning and Scheduling (AIPS'00), Breckenridge, CO, USA.

Babaian, T., Schmolze, J. G. (1999). "PSIPOP-Planning with Sensing over Partially Closed Worlds." Presented at the AAAI Spring Symposium on Search Techniques for Problem Solving under Uncertainty and Incomplete Info, CA.

Babaian, T., Schmolze, J. G. (1999). "PSIPLAN-Planning with Psi-forms over Partially Closed Worlds." Presented at the European Conference of Planning, Durham, UK.

Service

Department Service
CIS Department, 2014 - Present
Committee Member for CIS Department Research Committee, 2010 - Present
Committee Member for Outreach, 2010 - Present

University Service
Committee Chair for Faculty Affairs Committee, 2012 - Present

Professional Service
Reviewer, Conference Paper for ACM CHI - Present
Conference mini-track on Design Research, Co-Chair. for AMCIS
Reviewer, Journal Article for CAIS - Present
Reviewer, Journal Article for Enterprise Information Systems - Present
Committee Member for ICEIS - Present
Reviewer, Conference Paper for ICIS - Present