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Sue M Newell

Professor, Management
Professor, Information and Process Management
Cammarata Professor of Management
Professor of Information Management, Warwick Business School, Warwick University, UK
Special Issue editor, Journal of Strategic Information Systems
Special issue editor, MISQ
Editorial Board member, Long Range Planning
Mini-track organizer, Hawaii' Conference on System Sciences
Editorial Board member, Organization Studies
Editorial Board member, Journal of Strategic Information Systems
Ph.D., University of Wales, 1983
Office: Morison Hall 143 | 781.891._2399 | snewell@bentley.edu
                       


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Bio

Research by Sue Newell focuses on innovation, specifically, on understanding how knowledge is transferred and innovation fostered within and across organizations. Much of her work has taken place at ikon, a research unit for innovation, knowledge and organizational networking that she co-founded at the University of Warwick in the U.K. In addition, Sue pursues research in the design, implementation and use of IT; ethics and social responsibility issues, including equal opportunity; and the evaluation of management development initiatives. Her corporate consulting experience includes engagements in industries from health care to pharmaceuticals to manufacturing. Sue has written on knowledge management and the evolving workplace in two books, Managing Knowledge Work and Creating the Healthy Organization: Well-being, Diversity and Ethics at Work. Other credits include more than 100 peer-reviewed articles written for journals such as Organization Studies, Human Relations, European Journal of Information Systems, Journal of Management Studies, British Journal of Management, Personnel Review, Communications of the CACM, MIS Quarterly, Information Systems Journal and Journal of Strategic Information Systems. Sue is on the faculty of the Information Management at Warwick Business School, Warwick university, UK and holds a PhD from Cardiff University in Wales.

Teaching Interests

Knowledge Management; Organizational Behavior and Organization Theory; IT implementation

Research Interests

Knowledge management; Innovation; Organizational networking; Organizational learning; Enterprise Systems; IT Implementation

Consulting/Practice Interests

Healthcare; Pharmaceuticals; Manufacturing

Professional Links

http://www.bentley.edu/faculty/newell-susan

Awards and Honors

2011, Best Paper 2011, Association of Information Systems
2011, Best Paper 2011, European Conference on Information Systems
2011, Best Paper 2010, Journal of Strategic Information Systems

Publications

Journal Articles
Marabelli, M., Newell, S. M., Krantz, C., Swan, J. Knowledge Sharing and Healthcare Coordination: The Role of Creation and Use Brokers. Health Systems. Forthcoming

Nielsen, J. A., Mathiassen, L., Newell, S. M. Theorization and Translation in IT Institutionalization: Evidence from Danish Home Care . MIS Quarterly. Forthcoming

Marabelli, M., Newell, S. M. (2014). Knowing, Power and Materiality: A Critical Review and Reconceptualization of Absorptive Capacity. International Journal of Management Reviews. Forthcoming

Marabelli, M., Newell, S. M., Zang, Y. (2013). Managing the Outsourcing of Information Security Processes: The "Cloud" Solution. International Journal of Parallel and Cloud Computing, 2 (1), 24-31.

Clark, C., Newell, S. M. (2013). Institutional work and complicit decoupling across the U.S. capital markets: The work of rating agencies. Business Ethics Quarterly, 23 (1), 1-30. (link)

Clark, C., Newell, S. M. (2013). Conflicts of Interest and Collusion in Capital Markets: The Ethical Risks of Maintaining an Institution. Business and Society Review, 118 (1), 105-134. (link)

Marabelli, M., Rajola, F., Frigerio, C., Newell, S. M. (2013). Managing Knowledge in Large-scale Virtual Projects: A Community-based Approach. International Journal of Managing Projects in Business, 6 (2), 310-331. (Winner article: "Outstanding Paper of 2013" Award, IJMPiB).

Marabelli, M., Newell, S. M. (2012). Knowledge Risks In Organizational Networks: The Practice Perspective. The Journal of Strategic Information Systems, 21 (1), 18-30.

Wagner, E., Newell, S. M., Kay, W. (2012). Enterprise Systems Projects: The role of Liminal space in Enterprise Systems Implementation. Journal of Information Technology, 27 (4), 259-269.

Wagner, E., Newell, S. M., Moll, J. (2011). Accounting Logics, Reconfiguration of ERP Systems & the Emergence of New Accounting Practices: A Sociomaterial Perspective. Management Accounting Research, 22, 181-197.

Swan, J., Newell, S. M., Scarbrough, H. (2010). Why Don't (or do) Organizations Learn from Projects. Management Learning, 41 (3), 325-344.

Wagner, E., Newell, S. M., Piccoli, G. (2010). Understanding project survival in an ES environment: A practice perspective. Journal of the Association of Information Systems, 11 (5), 276-298. (link)

Swan, J., Bresnen, M., Newell, S. M., Roberttson, M., Dopson, S. (2010). When policy meets practice: Colliding logics and the challenge of 'Mode 2' initiatives in the translation of academic knowledge. Organization Studies, 31 (9-10), 1311-1340.

Baptista, J., Newell, S. M., Currie, W. (2010). Paradoxical Effects of Institutionalisation on the Strategic Awareness of Technology in Organisations. Journal of Strategic Information Systems, 19 (3), 171-183.

Newell, S. M., David, G. C. (2009). Rethink EHR Project Timelines. For the Record, 21 (2).

Newell, S. M., Goussevskaia, A., Swan, J., Bresnen, M. (2008). Managing Interdependencies in Complex Project Ecologies: The Case of Biomedical Innovation. Long Range Planning, 41 (1), 33-54.

Newell, S. M., Edelman, L. F. (2008). Developing a Dynamic Project Learning and Cross-Project Learning Capability: Synthesizing Two Perspectives. Information Systems Journal, 18 (6), 567-591.

Newell, S. M., David, G. C., Chand, D. R. (2008). An analysis of trust among globally distributed work teams in an organizational setting. Knowledge and Process Management, 14 (3), 158-168.

Wagner, E., Newell, S. M. (2007). Exploring the importance of participation in the post-implementation period of an Enterprise System Project: A neglected area. Journal of the Association of Information Systems.

Swan, J., Newell, S. M., Robertson, M., Goussevskaia, A., Bresnen, M. (2007). The Role of Institutional Differences in Biomedical Innovation Processes: A comparison of the UK and US. International Journal of Health and Technology Management, 8 (3-4), 333-353.

Tansley, C., Newell, S. M. (2007). Project social capital, leadership and trust in human resource information systems development. Journal of Managerial Psychology, 22 (4), 350-368.

Pan, S., Newell, S. M., Huang, J. C., Galliers, R. D. (2007). Overcoming knowledge management challenges during ERP implementation: the need to share and integrate different types of knowledge. Journal of the American Society for Information Science and Technology, 58 (3), 404-419.

J, S., Goussevskaia, A., Newell, S. M., Robertson, M., Bresnen, M., Odembe, A. (2007). Modes of organizing biomedical innovation in the UK and US and the role of integrative and relational capabilities. Research Policy, 36 (4), 529-547.

Oshri, I., Newell, S. M., Pan, S. (2007). Implementing component reuse strategy in complex products environments. Communications of the ACM, 50 (12), 63-67.

Huang, J. C., Newell, S. M., Poulson, B., Galliers, R. D. (2007). Creating Value from a Commodity Process: A Case Study of a Call Center. Journal of Enterprise Information Management, 20 (4), 396-413.

Tansley, C., Newell, S. M. (2007). A knowledge-based view of agenda formation in the development of human resource information systems. Management Learning, 38 (1), 95-120.

Swan, J., Bresnen, M., Newell, S. M., Robertson, M. (2007). The object of knowledge: The role of objects in biomedical innovation. Human Relations, 60 (12), 1809-1837.

Newell, S. M., Laurent, S., Edelman, L. F., Scarbrough, H., Swan, J., Bresnen, M. (2006). Sharing Learning Across Projects: Limits to Current Best Practice Initiatives. Management Learning.

Wagner, E., Newell, S. M. (2006). Repairing ERP: Producing Social Order to create a working information system. Journal of Applied Behavioral Research, 42 (1), 40-57.

Oshri, I., Pan, S., Newell, S. M. (2006). Managing Trade-Offs and Tensions between Knowledge Management Initiatives and Expertise Development Practices. Management Learning, 37 (1), 63-82.

Newell, S. M., Galliers, R. D. (2006). Facilitation - or inhibiting - knowing in practice. European Journal of Information Systems, 15 (5, October), 441-445.

Newell, S. M., Huang, J., Tansley, C. (2006). ERP Implementation: A Knowledge Integration Challenge for the Project Team. Knowledge and Process Management, 31 (4), 1-12.

Wagner, E., Newell, S. M. (2006). Does best-practice make perfect. Cutter Benchmark Review, 6 (9), 5-12.

Newell, S. M., David, G. C. (2006). Critically thinking about CSFs in Enterprise Systems. Business Intelligence, 6 (8), 1-18.

Oshri, I., Pan, S., Newell, S. M. (2005). Trade-offs between knowledge exploitation and knowledge exploration activities. Knowledge Management Research and Practice, 3 (1), 10-23.

Bresnen, M., Edelman, L. F., Newell, S. M., Scarbrough, H., Swan, J. (2005). Exploring social capital in the construction firm. Building Research and Information, 33 (3), 235-244.

Howcroft, D., Newell, S. M., Wagner, E. (2005). Special issue editorial, Understanding the Contextual Influences on Enterprise Systems (Part II). Journal of Strategic Information Systems, 14 (2), 91-242.

Newell, S. M., Cooprider, J. G., David, G. C., Edelman, L. F., Logan, T. (2005). Analyzing Different Strategies to Enterprise System Adoption: Reengineering-led versus Quick Deployment. International Journal Enterprise Information Systems.

Newell, S. M. (2005). Knowledge Transfer and Learning: Problems of Knowledge Transfer Associated with trying to Short-Circuit the Learning Cycle. Journal of Information Systems and Technology Management, 3 (2), 275-290.

Oshri, I., Newell, S. M. (2005). Component sharing in complex products and systems: Challenges, solutions and practical implications. IEEE Transactions on Engineering Management, 52 (4), 509-521.

Scarbrough, H., Bresnen, M., Edelman, L. F., Newell, S. M., Swan, J. (2004). The processes of project-based learning: An exploratory study. Management Learning, 35 (4), 491-506.

Edelman, L. F., Bresnen, M., Newell, S. M., Scarbrough, H., Swan, J. (2004). The Benefits and Pitfalls of Social Capital: Empirical Evidence from Two Organizations in the United Kingdom. British Journal of Management, 15, 59-69.

Newell, S. M., Huang, J., Tansley, C. (2004). Social Capital and Knowledge Integration in an ERP Project Team: The Importance of Bridging AND Bonding. British Journal of Management, 15, 43-57.

Scarbrough, H., Swan, J., Laurent, S., Edelman, L. F., Bresnen, M., Newell, S. M. (2004). Project-based learning and the role of learning boundaries. Organization Studies, 25 (9), 1579-1600.

Newell, S. M. (2004). Enhancing Cross-project learning. Engineering Management Journal, 16 (1), 12-20.

Bresnen, M., Edelman, L. F., Newell, S. M., Scarbrough, H., Swan, J. (2003). Social practices and the management of knowledge in project environments. International Journal of Project Management, 21, 157-166.

Huang, J., Makoju, E., Newell, S. M., Galliers, R. D. (2003). Opportunities to Learn from 'Failure' with E-Commerce: A Case Study of Electronic Banking. Journal of Information Technology, 18, 17-26.

Newell, S. M., Huang, J. (2003). Knowledge integration and dynamics within the context of cross-functional projects. Intermational Journal of Project Management, 21, 167-176.

Huang, J., Newell, S. M., Galliers, R. D., Pan, S. (2003). Dangerous Liaisons? Component-Based Development and Organizational Subcultures IEEE Transactions on Engineering Management, 50 (1), 89-99.

Newell, S. M., Edelman, L. F., Scarbrough, H., Swan, H., Bresnen, M. (2003). Best practice development and transfer in the NHS: the importance of process as well as product knowledge. Journal of Health Services Management, 16, 1-12.

Galliers, R. D., Newell, S. M. (2003). Back to the future: from knowledge management to the management of information and data. Informations Systems and e-Business Management, 1 (1), 5-13.

Newell, S. M., Pan, S., Galliers, R. D., Huang, J. (2002). The myth of the boundaryless organization: Limitations of collaborative technologies in global firms. Communications of the CACM, 44 (12), 74-76.

Foster, C., Newell, S. M. (2002). Managing diversity and equal opportunities - some practical implications. Business and Professional Ethics Journal, 21 (2).

Bresnen, M., Edelman, L. F., Newell, S. M., Scarbrough, H., Swan, J. (2002). Knowledge Management for Project-Based Learning Construction. Construction Innovation and Global Competitveness, 172-85.

Newell, S. M., Huang, R., Galliers, R. D., Pan, S. (2002). Implementing enterprise resource planning and knowledge management systems: fostering efficiency and innovation complementarity. Information and Organization, 13 (1), 25-52.

Newell, S. M., Swan, J., Kautz, K. (2001). The Role of Funding Bodies in the Creation and Diffusion of Management Fads and Fashions. Organization, 8 (1), 97-120.

Huang, J., Newell, S. M. (2001). The process of global knowledge integration: A case study of a multinational bank's Y2K program. European Journal of Information Systems, 10 (3), 161-174.

Robsertson, M., Newell, S. M., Swan, J., Mathiassen, L., Bjerknes, G. (2001). Gender within the field of Information Technology: A comparison of the UK and Scandinavian experience. Information Systems Journal, 11, 111-126.

Newell, S. M., Swan, J., Scarbrough, H. (2001). From global knowledge management to internal electronic fences: Contradictory outcomes of intranet development. British Journal of Management, 12 (2), 97-112.

Huang, J., Newell, S. M., Pan, S., Poulson, B. (2001). ERP systems implementation: A knowledge-focused perspective. Journal of Decision Systems, 10 (1), 99-117.

Galliers, R. D., Newell, S. M. (2001). ERP and Knowledge Management Systems: The New Alchemy? Strategy and Business Journal, 25, 12.

Galliers, R. D., Newell, S. M. (2001). Electronic Commerce and Strategic Change within Organisations: Lessons from Two Cases. Journal of Global Information Management, 9 (3), 15-22.

Tansley, C., Newell, S. M., Williams, H. (2001). Effecting HRM-style practices through an integrated human resource information system: an e-greenfield site? Personnel Review, 30 (3), 351-370.

Newell, S. M., Swan, J. (2000). Trust and inter-organizational networking. Human Relations, 53 (10), 1287-1328.

Swan, J., Newell, S. M., Robertson, M. (2000). The illusion of best practice in information systems for operations management. European Journal of Information Systems, 8 (4), 284-293.

Hislop, D., Newell, S. M., Scarbrough, H., Swan, J. (2000). Networks, knowledge and power: decision-making politics and the process of innovation. Technology Analysis and Strategic Management, 12 (3), 399-411.

Newell, S. M., Swan, J. A., Galliers, R. D. (2000). A Knowledge-focused Perspective on the Diffusion and Adoption of Complex Information Technologies: The BPR Example. Information Systems Journal, 10 (3), 239-259.

Newell, S. M. (1999). The transfer of management education to China: building learning communities rather than translating western texts. Education and Tranining, 41 (6/7), 286-293.

Swan, J., Newell, S. M., Robertson, M. (1999). The illusion of best practice in information systems for operations management. European Journal of Information Systems, 8 (4), 284-293.

Swan, J., Newell, S. M., Robertson, M. (1999). National differences in the diffusion and design of technological innovation: The role of inter-organisational networks. British Journal of Management, 10, 45-60.

Swan, J., Newell, S. M., Scarbrough, H., Hislop, D. (1999). Knowledge management and innovation: Networks and networking. Journal of Knowledge Management, 3 (4), 262-275.

Swan, J., Newell, S. M., Robertson, M. (1999). Central Agencies in the Diffusion and Design of Technology: A Comparison of the UK and Sweden. Organization Studies, 20 (6), 905-932.

Newell, S. M., Swan, J., Galliers, R. D. (1999). Business Process Reengineering (BPR): Explaining why BPR has been diffused widely despite concerns abouts its effectiveness. Comportamento Organizacional E Gestao, 5 (2, October), 367-387.

Newell, S. M., Swan, J., Robertson, M. (1999). A cross-national comparison of the adoption of BPR: Fashion-setting Networks? Journal of Strategic Information Systems, 7, 299-317.

Ibbetson, A., Newell, S. M. (1999). A Comparison of a Competitive and Non-Competitive Outdoor Management Development Programme. Personnel Review, 28 (1-2), 58-76.

Books
Newell, S. M, Robertson, M, Scarbrough, H, Swan, J. (2009). Managing Knowledge Work and Innovation. UK: Palgrave.

Galliers, R. D, Markus, M, Newell, S. M. (2007). Exploring Information Systems Research Approaches: Readings and Reflections. New York: Routledge.

Newell, S. M. (2002). Creating the Healthy Organization: well-being, diversity and ethics at work. London: Routledge.

Newell, S. M, Scarbrough, H, Swan, H, Robertson, M. (2002). Knowledge work and knowledge workers. London: Palgrave.

Book Chapters
Edelman, L. F, Bresnen, M, Newell, S. M, Scarborough, H, Swan, J. The Paradox of Social Capital, Structural, Cognitive and Relational Dimensions. . USA: . Strategic Management Society

Newell, S. M, Edelman, L. F, Scarbrough, H, Swan, J, Bresnen, M. Problems in the transfer of best practice efforts: An illustrative case. . Armonk NY: . M.E.Sharpe Inc

Newell, S. M, David, G. C, Chand, D. R. Exploring Trust in Globally Distributed Teams. In Dr. Samta Jain (Eds.), . India: . Icfai press

Newell, S. M, Marabelli, M. Knowledge Management. In A. B. Tucker (Eds.), Information Systems and Information Technology, Computer Science Handbook,. Chapman and Hall. (Forthcoming)

Chand, D. R, David, G. C, Newell, S. M. (2011). Exploring Trust among Global Distributed Work Teams. In Samta Jain & Namrata (Eds.), Globally Distributed Work: Concepts, Strategies and Models (First ed.) (pp. 253). Mumbai, Bangalore, Kolkata and New Delhi: . Shroff Publishers & Distributors (In US by Arizona Business Alliance)

Marabelli, M, Newell, S. M. (2010). The Post Implementation Phase of a Large-Scale Integrative IT Project. Enterprise Information Systems and Implementing IT Infrastructures: Challenges and Issues (pp. 180-194). IGI, Hershey, PA, USA

Newell, S. M, Galliers, R. D. (2009). Business Exploitation of Information and Communication Technologies. In K Grant, R Hackney, D Edgar (Eds.), Strategic Information Systems Management (pp. 32- 50). Andover, UK: . Cengage Learning

Newell, S. M, Huang, J. C, Galliers, R. D, Pan, S. L. (2009). Exploring with, and exploiting, IT- Implementing Enterprise Resource Planning and Knowledge Management Systems in tandem: Fostering efficiency and innovation complementarity. In R D Galliers, D E Leidner (Eds.), Strategic Information Management: Challenges and Strategies in Managing Information Systems (4th ed.) (pp. 439-466). New York and Abingdon, UK: . Routledge (link)

Newell, S. M. (2009). Business Ethics. . New York: . Bloomsbury USA

Newell, S. M, Edelman, L. F, Scarbrough, H, Swan, J, Bresnen, M. (2008). Problems in the Transfer of Best Practice Efforts: An Illustrative Case. In Markus, L, Grover, V (Eds.),  (pp. 301-316). New York: . M.E. Sharpe Inc

Ray, A. W, Newell, S. M. (2008). Exploring Information Security Risks in Healthcare Systems. In Nilmini Wickramasinghe (Eds.), . Hershey, PA: . Idea Group Reference

Huang, J. C, Newell, S. M, Galliers, R. D, Pan, S. L. (2008). Dangerous Liaisons? Component-based development and organizational subcultures. In Leidner, D.E, Kayworth, T.R (Eds.),  (pp. 200-224). Oxford: . Butterworth-Heinemann

David, G. C, Chand, D. R, Newell, S. M, Resende-Santos, J. (2008). Colloboration across Distributed Sites: The perils of process and promise of practice. . UK: . Palgrave

David, G. C, Chand, D. R, Newell, S. M, Resende-Santos, J. (2008). Colloboration across Distributed Sites: The perils of process and promise of practice. Outsourcing Global Services Knowledge, Innovation and Social Capital. UK: . Palgrave (link)

Newell, S. M, Wagner, E, David, G. C. (2007). Clumsy Information Systems: A Critical Review of Enterprise Systems. In Desousa, K (Eds.),  (pp. 163-177). Oxford: . Butterworth-Heinemann

Newell, S. M, Cooprider, J. G, David, G. C, Edelman, L. F, Logan, T. (2007). Analyzing different strategies to enterprise system adoption: Re-engineering-led vs. quick deployment. In Gunasekaran, A (Eds.),  (pp. 339-358). New York: . IGI Publishing

Newell, S. M. (2006). The Role of Social Capital in Knowledge Integration. In D. Schwartz (Eds.),  (pp. pp. 862-869). New York: . Idea Group Reference

Newell, S. M. (2006). Selection and Assessment. In Redman, T, Wilkinson, A (Eds.),  (pp. pp. 65-98). New York: . Pearson Education

Galliers, R. D, Newell, S. M. (2006). Rethinking IT-enabled knowledge management systems and networks: unpacking data, information and knowledge. In von Krogh, G, Seufert, A, Enkel, E (Eds.),  (pp. 66-73). Basingstoke: . Palgrave Macmillan

Newell, S. M, Robertson, M, Swan, J. (2006). Interactive innovation processes and the problems of managing knowledge. In Matzler, K, Hinterhuber, H (Eds.),  (pp. pp. 115-136). New York: . Palgrave

Newell, S. M, Adams, S. M, Crary, L. M, Glidden, P, LaFarge, V. V, Nurick, A. J. (2005). Exploring the Variation in Project Team Knowledge Integration Competency. In Kevin C. Desouza (Eds.), New Frontiers in Knowledge Management (pp. 204-229). Hampshire, England, UK: . Palgrave MacMillan

Newell, S. M. (2005). The Role of Social Capital in Knowledge Integration. . Hershey, PA: . Idea Group Reference

Newell, S. M. (2005). The fallacy of simplistic notions of the transfer of best practice. . Greenwich, CT: . Information Age Publishing

Bresnen, M, Edelman, L. F, Newell, S. M, Scarbrough, H, Swan, J. (2004). Exploring the Darker Side of Social Capital In the Context of Project Based Learning. In Huysman, M, Wulf (Eds.), . Cambridge, USA: . MIT Press

Bresnen, M, Edelman, L. F, Newell, S. M, Scarbrough, H, Swan, J. (2004). Community Perspective on Managing Knowledge in Project Environments. In Love, P, Irani, Z, Fong, P (Eds.), . London: . Butterworth Heinemann

Newell, S. M. (2004). Assessment, selection and evaluation. In Leopold, J, Harris, L, Watson, T (Eds.),  (pp. P. 140-177). New York: . Prentice Hall

Galliers, R. D, Newell, S. M. (2003). Strategy as Data Plus Sense-Making. In Cummings, S, Wilson, D.C (Eds.),  (pp. 164-196). Oxford: . Blackwell

Huang, J, Newell, S. M, Galliers, R. D. (2003). Knowledge Integration Processes within the Context of Enterprise Resource Planning System Implementation. In Shanks, G, Seddon, P.B, Willcocks, L.P (Eds.),  (pp. 351-369). Cambridge: . Cambridge University Press

Swan, J, Robertson, M, Newell, S. M. (2002). Knowledge Management: The next fad to forget people?. In S. Barnes (Eds.),  (pp. 179-194). NEW YORK: . International Thomson Business Press

Huang, J. C, Galliers, R. D, Newell, S. M, Pan, S. (2002). Knowledge Management Systems: An Empirical Account of Organizational Efficiency and Flexibility. In Hossain, L, Patrick, J. D, Rashid, M. A (Eds.),  (pp. 97-115). London: . Idea Group Publishing

Huang, J. D, Newell, S. M, Galliers, R. D, Pan, S. L. (2002). Enterprise Resource Planning and Knowledge Management Systems: An Empirical Account of Organisational Efficiency and Flexibility. In Hossain, L, Patrick, J.D, Rashid, M.A (Eds.),  (pp. 97-115). Hershey, PA: . IdeaGroup Publishing

Galliers, R. D, Newell, S. M. (2002). Electronic Commerce and Strategic Change within Organisations: Lessons from Two Cases. In Tan, F.B (Eds.),  (pp. 12-24). Hershey, PA: . Idea Group Publishing

Newell, S. M, Shackleton, V. (2001). Selection and Assessment as an Interactive Decision Process. In Redman, T, Wilkinson, A (Eds.),  (pp. 24-56). London: . Prentice Hall

Newell, S. M, Tansley, C. (2001). International differences in recruitment and selection. In Robertson, I, Cooper, C (Eds.),  (pp. 195-214). London: . Wiley

Newell, S. M. (2001). Communication, gender, and power. In Wilson, E (Eds.),  (pp. 60-85). London: . Paul Chapman Publishing Ltd

Newell, S. M, Shackleton, V. (2000). Recruitment and selection. In Sisson, K, Bach, S (Eds.),  (pp. 111-136). Oxford: . Blackwells

Newell, S. M, Scarbrough, H, Swan, J, Hislop, D. (2000). Intranets and Knowledge Management: De-centred Technologies and the Limits of Technological Discourse. In Pritchard, C, Hull, R, Chumer, M, Wilmott, H (Eds.), . London: . MacMillan

Swan, J, Robertson, M, Newell, S. M. (1999). Knowledge Management: The next fad to forget people?. In Barnes, S (Eds.),  (pp. 179-194). London: . International Thomson Business Press

Newell, S. M, Rice, C. (1999). Assessment, selection and evaluation. In Watson, T, Leopold, J, Harris, L (Eds.),  (pp. 129-165). London: . Financial Times: Pitman

Cases
Fletcher Brown, D, Newell, S. M. (2007). A Technical Note on Risk Management. Ivey Publishing.

Fletcher Brown, D, Newell, S. M. (2007). Teaching Note on Tetra Tech EC and Risk Management and A Technical Note on Risk Management. Ivey Publications.

Fletcher Brown, D, Newell, S. M. (2007). Tetra Tech EC and Risk Management. Ivey Publishing.

Other(s)
David, G. C, Newell, S. M. (2011). Understanding the LMR: Examining Physician Attitudes toward the Medical Record.

Conference Proceedings and Presentations

D'Andreta, D., Marabelli, M., Newell, S. M., Scarbrough, H., Swan, J.Cognitions, Power, and Network Evolution in Healthcare Innovation Processes. Presented at the Academy of Management Conference 2014, Philadelphia.

Newell, S. M., Marabelli, M.Opportunities and Challenges in the 'Crowd' and 'Sensor' Era of Knowledge Management. Presented at the Academy of Management Conference 2014, Philadelphia.

Marabelli, M., Newell, S. M. (2014). "New Approaches to Knowledge Exploration and Exploitation: Opportunities and Challenges in The ‘Crowd’ and ‘Sensor’ Era." Presented at the Organizational Learning, Knowledge, and Capabilities (OLKC) Conference, Oslo, Norway.

Stein, M., Newell, S. M., Galliers, R. D., Wagner, E. L. (2013). Classification Systems, their Digitization and Consequences for Data-Driven Decision Making: Understanding Representational Quality. Presented at the 34th International Conference on Information Systems, Milan, Italy.

Marabelli, M., Newell, S. M. (2013). Knowledge Creation and ES Implementation: The Absorptive Capacity Lens. Presented at the ICIS 2013 Conference, MIlan, Italy.

Stein, M., Newell, S. M., Wagner, E. L., Galliers, R. D. (2013). Technology-Use Mediation Revisited: A Symbolic Process Perspective. Presented at the 21st European Conference on Information Systems, Utrecht, The Netherlands.

Marabelli, M., Newell, S. M., Krantz, C. (2013). Information Systems In Healthcare Coordination: Simple Can Be Good. Presented at the ECIS 2013 Conference, Utrecht, The Netherlands.

Newell, S. M., Marabelli, M., Swan, J. (2013). Mediating knowledge in the coordination of healthcare. Presented at the OLKC, Washington DC.

Marabelli, M., Chircu, A. M., Newell, S. M., Zang, Y. (2013). "Cloud-based IT Outsourcing: The Case of Higher Education Institutions in New England." Presented at the 7th Global Sourcing Workshop, Val D’Iser, France.

Stein, M., Newell, S. M., Wagner, E. L., Galliers, R. D. (2012). Continued Use of IT: An Emotional Choice. Presented at the 2012 International Conference on Information Systems, Orlando, FL.

Newell, S. M., Robertson, M., Swan, J. (2012). "Exploring the dynamics of entanglement: A practice-based study of biomedical innovation." Presented at the Academy of Management, Boston.

Stein, M., Newell, S. M., Wagner, E. L., Galliers, R. D. (2012). Characterizing Work Practices in Packaged Software: A Metaphorical Analysis. Presented at the Academy of Management 2012, Boston, MA.

Marabelli, M., Newell, S. M., . (2012). "Implementation Research in Healthcare: A Case Study in Canada." Presented at the Academy of Management Conference 2012, Boston, MA.

Loebekke, C., Newell, S. M. (2012). "Information systems academicians supporting decision-making: Towards expanding impact and relevance?" Presented at the ECIS, Barcelona.

Newell, S. M., David, G. C., Galliers, R. D. (2012). Challenges of coordination using electronic health records: A genre analysis. Presented at the European Conference on Information Systems, Barcelona.

Newell, S. M., David, G. C., Galliers, R. D. (2012). "Creating and Using Electronic Health Records: Problems of Interdependent Creation and Independent Use of the Checklist and Narrative Genres." Presented at the Organization, Learning and Knowledge Conference, Valencia, Spain.

Marabelli, M., Newell, S. M. (2012). "Implementation Research in Healthcare: A Case Study in Canada." Presented at the Organizational Learning, Knowledge, and Capabilities (OLKC) Conference, Valencia, ES.

Newell, S. M. (2011). "Challenges, incentives and impacts on healthcare innovation." Presented at the Ivey Business School, Canada's Ivey Global Health Conference, Toronto, Canada.

Kandathil, G., Newell, S. M., Wagner, E. (2011). "Co-mingling contrasting institutional logics." Presented at the Academy of Management, San Antonio, Texas.

Clark, C., Steckler, E., Newell, S. M. (2011). Good bedfellows? The co-mingling of stockholder and stakeholder logics. Presented at the Academy of Management, San Antonio, Texas.

Newell, S. M., Kandathil, G., Wagner, E. (2011). Translating ES-enabled institutional logics through technological framing. Presented at the European Conference on Information Systems, Helsinki.

Newell, S. M., Robertson, M., Swean, J. (2011). Enacting project management in biomedical innovation projects: Project work as guesswork. Presented at the Third symposium on Process Organization Studies, Crete.

Huang, J., Hsu, C., Galliers, R. D., Lin, Y., Newell, S. M. (2011). The rhetorics of system adoption and diffusion in the Taiwan mutal fund industry. Presented at the 44th Hawaii International Conference on Systems Sciences, Hawaii.

Newell, S. M., Robertson, M., Swan, J. (2011). Managing interactive innovation: from project management to process mobilization. Presented at the HICSS, Hawaii.

Awazu, Y., Newell, S. M. (2010). The Mangle of Practice in ES Implementation: Material Knowing and Temporal Emergence. Presented at the Association of Information Systems's The Eighteenth European Conference of Information Systems, Pretoria, South Africa.

Newell, S. M. (2010). "Challenges for Work and Workers in a Knowledge Economy." Presented at the St. Mary’s University, Halifax, Canada's Symposium on Challenges for Knowledge Work and Workers in a Knowledge Economy, Halifax, Canada.

Newell, S. M. (2010). "A Doctoral Program for the 21st Century?" Presented at the EDAMBA's European Doctoral Associations in Management and Business Adminstration. (EDAMBA), Lisbon, Portugal.

Wagner, E., Newell, S. M. (2010). "Enterprise Systems Projects: The Role of Liminal Space & Peacemaking in Systems Implementation." Presented at the Academy of Management, Montreal.

Marabelli, M., Newell, S. M. (2010). "Managing Loose Coupling in the Implementation of Large-Scale ERP." Presented at the ECIS 2010 Conference, Pretoria, South Africa.

Marabelli, M., Newell, S. M. (2010). Responsiveness versus distinctiveness between organizational units in ERP implementation. Presented at the European Conference on Information Systems, South Africa.

Newell, S. M., Wagner, E. (2010). Rethinking Packaged Software and ‘Best’ Practices. Presented at the European Conference on Information Systems, South Africa.

Newell, S. M. (2010). "Changing the discourse of projects and project management." Presented at the Monash University's Project Management Conference, Melbourne, Australia.

Newell, S. M. (2010). "Rethinking Knowledge Transfer: From Best Practice to Negotiated Practice." Presented at the Norweigan School of Economics and Business Administration's Statoil Knowledge Management Conference, Norway.

Newell, S. M., Robertson, M., Swan, J., . (2010). Changing the Discourse on Project Management. Presented at the EGOS's LAEMOS, Buenos Aires.

Marabelli, M., Newell, S. M. (2009). "Organizational Learning and Absorptive Capacity in Managing ERP Implementation Projects." Presented at the ICIS 2009 Conference, Phoenix, AZ.

Marabelli, M., Newell, S. M. (2009). "Responsiveness versus distinctiveness between organizational units in ERP implementation." Presented at the European Conference on Information Systems, South Africa.

Wagner, E., Newell, S. M. (2009). "Rethinking Packaged Software and 'Best' Practices." Presented at the European Conference on Information Systems, South Africa.

Awazu, Y., Newell, S. M. (2009). "The mangle of practice in an ERP implementation: temporal emergence and material knowing." Presented at the European Conference on Information Systems, South Africa.

Ray, A. W., Newell, S. M., Wong, W., Dillard, J. (2009). "Ethical Dilemmas Emerging From Standards-Enabled Health Information Systems Developments: Beyond Privacy and Security." Presented at the IFIP TC 8 International Working Conference on Information Systems Security Research, Cape Town, South Africa.

Marabelli, M., Newell, S. M. (2009). "Organizational learning and absorptive capacity in managing ERP implementation projects." Presented at the International Conference on Information Systems, Phoenix, Arizona.

Marabelli, M., Newell, S. M. (2009). "Absorptive capacity under the lens of structuration theory: Review and reconceptualization of the construct." Presented at the OLKC, Amsterdam.

Marabelli, M., Newell, S. M. (2009). "Absorptive Capacity under the Lens of Structuration Theory –Review and Reconceptualization of the Construct." Presented at the OLKC 2009 Conference, Amsterdam, The Netherlands.

Chand, D. R., David, G. C., Newell, S. M. (2008). "Building Trust in Global Virtual Teams in the Workplace." Presented at the Global Information Technology Management Association, Atlanta, GA.

Goussevskaia, A., Swan, J., Newell, S. M., Robertson, M., Bresnen, M. (2007). "Commercialization of breakthrough medical technologies: the case of structural tissue engineering." Presented at the Academy of Management, Philadelphia.

Newell, S. M., David, G. C., Chand, D. R. (2007). "Exploring trust among globally distributed work teams." Presented at the HICSS, Honolulu, Hawaii.

David, G. C., Newell, S. M., Chand, D. R., Resende-Santos, J. (2007). "Collaboration across distributed sites: applying World-systems theory to globally-integrated work." Presented at the Information Systems Workshop, Val d'Isere, France.

Newell, S. M., Edelman, L. F. (2006). "Project Learning and Cross-Project Learning Transfer: A Synthesis of Two perspectives." Presented at the AOM, Atlanta.

Newell, S. M. (2006). "Transferring "Best Practice": The Fallacy of Simplistic Notions." Presented at the AOM, Atlanta.

Newell, S. M., David, G. C. (2006). "Understanding Problems in Es Implementation Projects: Critical Success Factors and Situated Learning." Presented at the AOM, Atlanta.

Chand, D. R., David, G. C., Newell, S. M. (2006). "Building the Virtual Workplace Community: Overcoming Barriers to Effective Collaboration in Global Workplace Settings."

Newell, S. M., Adams, S. M., Crary, L. M., Glidden, P., LaFarge, V. V., Nurick, A. J. (2006). "An Autoethnographic Account of Knowledge Creation in Project Teams." Presented at the Hawaii International Conference on System Sciences, Hawaii.

Newell, S. M., David, G. C., Chand, D. R. (2006). "Exploring trust among globally distributed work teams." Presented at the Hawaii International Conference on System Sciences (HICSS), Hawaii.

Newell, S. M., Galliers, R. D. (2006). "Knowledge transfer: Short-circuiting the learning cycle." Presented at the HICSS, Hawii.

Newell, S. M., Edelman, L. F. (2006). "Developing dynamic project learning and cross- project learning capability: Synthesizing two perspectives." Presented at the Academy of Management 's Academy of Management Research Conference, , Atlanta, Georgia.

Swan, J., Robertson, M., Bresnen, M., Newell, S. M. (2005). "Translating new science into biomedical innovation: Power, politics and the integration of knowledge." Presented at the 4th International Critical Management Studies Conference, Cambridge, UK.

Huang, J., Newell, S. M., Poulson, B., Galliers, R. D. (2005). "Deriving value from a commodity process: A case study of the strategic planning and management of a call centre." Presented at the ECIS, Regensberg.

Swan, J., Goussevskaia, A., Mendes, M., Bresnen, M., Newell, S. M. (2005). "Exploring the effects of integrative and relational capabilities on biomedical innovation in the UK and US." Presented at the European Group for Organizational Studies Colloquium 2005, Berlin, Germany.

Mendes, M., Swan, J., Robertson, M., Bresnen, M., Newell, S. M. (2005). "Translation in Interdisciplinary Contexts." Presented at the Evolution of the Life Science Industries, Edinburgh.

Newell, S. M., Scarbrough, S., Swan, J., Galliers, R. D. (2005). "Sharing learning through documents: conflicting outcomes." Presented at the HICSS, Hawii.

Newell, S. M., David, G. C., Logan, T. (2005). "Understanding the Problems of Enterprise System Implementations: Beyond Critical Success Factors." Presented at the ICEIS, Miami.

Wagner, E., Newell, S. M. (2005). "Making software work: Producing Social Order via Problem Solving a troubled ERP implementation." Presented at the ICIS, Las Vegas.

Newell, S. M. (2005). "Short-circuiting the learning cycle?" Presented at the Keynote at 2nd International Conference on Information Systems and Technology Management , Sao Paulo, Brazil.

Swan, J., Newell, S. M., Robertson, M., Bresnen, M., Mendes, M. (2005). "Exploring interactivity in biomedical innovation: a framework and case study analysis." Presented at the Organizational Knowledge, Learning and Capabilities Conference, Boston MA.

David, G. C., Newell, S. M. (2005). "Practices, Processes, and Systems Design: Reformulating ERP System Architecture."

Edelman, L. F., Bresnen, M., Laurant, S., Newell, S. M., Scarborough, H., Swan, J. (2005). "Satisfaction with Project Learning and Transfer: An Exploration of the Role of Intellectual and Social Capital,." Presented at the IKON's Organizational Knowledge, Learning and Capabilities Conference, , Boston, MA.

Newell, S. M., Adams, S. M., Crary, L. M., Glidden, P., LaFarge, V. V., Nurick, A. J. (2005). "Exploring the Variation in Student Project Team Knowledge Integration Competency." Presented at the Hawaii International Conference on System Sciences, Waikoloa, Hawaii.

Newell, S. M., Adams, S. M., Crary, L. M., Glidden, P., LaFarge, V. V., Nurick, A. J. (2004). Exploring the Variation in Student Project Team Knowledge Integration Competency. Presented at the ABE Conference, Rhode Island.

Newell, S. M., Adams, S. M., Crary, L. M., Glidden, P., LaFarge, V. V., Nurick, A. J. (2004). "Exploring the Variation in Student Project Team Knowledge Integration Competency: The influence of Emotional Intelligence and Social Capital." Presented at the Academy of Business Education, Mystic Seaport, CT.

Poulson, B., Huang, J., Newell, S. M., Galliers, R. D. (2004). "Customer Relationship Management: Beyond A Commodity Process." Presented at the AMCIS conference, New York.

Teng, W., Newell, S. M. (2004). "Time-Related Trust in Knowledge Creation: Cases in China and the UK." Presented at the CIMOC conference, Hong Kong.

Gallant, L., Krone, K., Newell, S. M., Foster, C. (2004). "Contradictions in "Managing" Diversity Policy in a Healthcare Organization." Presented at the Communication Association, Chicago.

Newell, S. M., Edelman, L. F. (2004). "Cross-Project Learning: the importance of social mechanisms." Presented at the EGOS, Llujbliana.

Swan, J., Newell, S. M. (2004). "The object of knowledge: the role of objects in interactive innovation." Presented at the EGOS, Llujbliana.

Cooprider, J. G., David, G. C., Edelman, L. F., Logan, T., Newell, S. M. (2004). "Exploring Successful Enterprise System Implementation."

Edelman, L. F., Bresnen, M., Laurent, S., Newell, S. M., Scarbrough, H., Swan, J. (2004). "Shared Learning across projects." Presented at the Fifth European Conference on Organizational Knowledge, Learning, and Capabilities, Insbruck, Austria.

Edelman, L. F., Scarbrough, H., Bresnen, M., Laurent, S., Newell, S. M., Swan, J. (2003). "Learning from projects: the interplay of absorptive and reflective capacity." Presented at the 5th International Conference on Organizational Learning and Knowledge, Lancaster Univeristy Management School, Lancaster, UK.

Edelman, L. F., Bresnen, M., Newell, S. M., Scarbrough, H., Swan, J. (2003). "Drawbacks to utilizing social capital: Empirical evidence from two UK organizations." Presented at the Academy of Management conference, Seattle.

Oshri, I., Newell, S. M., Pan, S. (2003). "Trade-offs between knowledge exploitation and exploration activities." Presented at the Academy of Management conference, Seattle.

Edelman, L. F., Bresnen, M., Laurent, S., Newell, S. M., Scarbrough, H., Swan, J. (2003). "The Benefits and Pitfalls of Social Capital: Tmpirical Evidence from Two Organizations in the United Kingdom." Presented at the Academy of Management Research Conference, Seattle, WA.

Swan, J., Bresnen, M., Robertson, M., Newell, S. M. (2003). "Interactive Innovation Processes in the Biomedical Domain: The Development of a Framework." Presented at the EGOS, New York.

Scarbrough, H., Laurent, S., Bresnen, M., Edelman, L. F., Newell, S. M., Swan, J. (2003). "Project Organizations, Embeddedness and Repositories of Knowledge." Presented at the EGOS, New York.

Edelman, L. F., Bresnen, M., Laurent, S., Newell, S. M., Scarbrough, H., Swan, J. (2003). "The Effect of Team Structure On Project-Based Learning." Presented at the Fourth European Conference on Organizational Knowledge, Learning, and Capabilities, Barcelona, Spain.

Edelman, L. F., Bresnen, M., Laurent, S., Newell, S. M., Scarbrough, H., Swan, J. (2003). "Exploring the Use of Social Capital in the Constructive Firm." Presented at the Knowledge Construction Research Conference: International Symposium of Council of Research, Singapore.

Edelman, L. F., Bresnen, M., Newell, S. M., Scarbrough, H., Swan, J. (2002). "Knowledge Management for Project-Based Learning in Construction." Presented at the CIB Conference, Cincinnati, OH.

Edelman, L. F., Bresnen, M., Newell, S. M., Scarbrough, H., Laurent, S., Swan, J. (2002). "Cross Sector Research on Knowledge Management Practices for Project-Based Learning." Presented at the European Academy of Management, London.

Huang, J., Newell, S. M., Galliers, R. D. (2002). "Sub-cultural boundaries and Component Based Development." Presented at the European Conference on Information Systems, Poland.

Huang, J., Newell, S. M., Galliers, R. D. (2002). "Knowledge sharing and component based devlopment: exploring subcultural barriers." Presented at the IASTED, Virgin Islands.

Newell, S. M., Huang, J., Tansley, C. (2002). "Social Capital in ERP projects: The Differential Source and Effects of 'Bridging' and 'Bonding'." Presented at the International Conference of Information Systems, Barcelona.

Edelman, L. F., Bresnen, M., Newell, S. M., Scarbrough, H., Swan, J. (2002). "The Dark Side of Social Capital." Presented at the Managing Knowledge: Conversations and Critique, Athens, Greece.

Huang, J., Newell, S. M., Galliers, R. D. (2002). "Inter-organizational Communities of Practice." Presented at the Organizational Learning and Knowledge Conference, Athens.

Newell, S. M., Huang, J., Tansley, C. (2002). "Knowledge Integration in a Temporary ERP Project Team: The Unexpected Debilitating Impact of Social Capital." Presented at the Organizational Learning and Knowledge Conference, Athens.

Newell, S. M., Swan, J., Scarbrough, H., Robertson, M., Galliers, R. D. (2002). "The Importance of Process Knowledge For Cross Project Learning: Evidence From a UK Hospital." Presented at the Proceedings of the 34th Annual, IEEE Computer Society Press, Hawaii.

Edelman, L. F., Bresnen, M., Newell, S. M., Scarbrough, H., Swan, J. (2002). "Developing a Grounded Model of Project-Based Learning: Human Capital, Social Capital, and Organizational Context." Presented at the Strategic Management Society Research Conference, Paris, France.

Edelman, L. F., Bresnen, M., Newell, S. M., Scarbrough, H., Swan, J. (2001). "The Inevitability of Reinvention in Project-Based Learning." Presented at the 17th EGOS Colloquium, London.

Edelman, L. F., Bresnen, M., Newell, S. M., Scarbrough, H., Swan, J. (2001). "Cross Project Learning in the Health-Care Sector: The Need to Generate Knowledge Before Knowledge can be Transferred." Presented at the Managing Knowledge: Conversations and Critiques, Leister, UK.

Edelman, L. F., Bresnen, M., Newell, S. M., Scarbrough, H., Swan, J. (2001). "The Paradox of Social Capital: Structural, Cognitive and Relational Dimensions." Presented at the Strategic Management Society Research Conference, San Francisco, CA.

Edelman, L. F., Bresnen, M., Newell, S. M., Scarbrough, H., Swan, J. (2000). "Knowledge Management for Project-Based Learning: Evidence from the Midlands Hospital." Presented at the British Academy of Management Research Conference, Edinburgh, Scotland.