Browse

Browse

Back to Homepage

Robert D Galliers

Professor, Sociology
Professor, Information and Process Management
Hon DSc Turku School of Economics and Business Administration, Finland FRSA FBCS FAIS
Editor-in-chief, The Journal of Strategic Information Systems
The University Distinguished Professor
Ph.D., London School of Economics, 1987
Office: Adamian Academic Center 242 | 781.891._2105 | rgalliers@bentley.edu
                       


Expand All
Collapse All

Bio

Bob Galliers joined Bentley in July 2002 as Provost and Vice President for Academic Affairs. He became the inaugural University Distinguished Professor in July 2009, having headed up Bentley's progress to university status and EQUIS and EDAMBA accreditation. AACSB and NEASC accreditations were reconfirmed during this period in addition. In line with his university-wide role, he holds a joint appointment as Professor in the Information & Process Management and Sociology departments. Previously, he was Professor of Information Systems and Research Director in the Department of Information Systems at the London School of Economics (LSE). Before joining LSE, Galliers served as Lucas Professor of Business Management Systems and Dean of Warwick Business School in the United Kingdom, and earlier as Foundation Professor and Head of the School of Information Systems at Curtin University in Australia. He holds or has held Visiting Professorships at the LSE; King's College, London; Brunel University; the Australian School of Business, University of New South Wales; Hong Kong City and Polytechnic Universities; University of St Gallen; University of the Witwatersrand; National University of Singapore, the European Institute for Advanced Studies in Management, and INSEAD. He serves on the international advisory boards of a number of business schools, including those at the University of Tilburg in The Netherlands, Turku University, Finland, and the National University of Ireland, Galway. He was appointed to the EQUIS Awarding Body in 2009 and the Association of Business Schools Scientific Advisory Board of the International Guide to Academic Journal Quality in 2012. He holds an AB (honors) degree in Economics from Harvard University; a Master's degree with distinction in Management Systems from Lancaster University; a PhD in Information Systems from the London School of Economics, and an Honorary Doctor of Science degree from Turku School of Economics & Business Administration, Finland. He is the editor-in-chief of the Journal of Strategic Information Systems; one of eight IS journals recognized for their quality by the Senior Scholars of the Association for Information Systems. He is a Fellow of the British Computer Society (FBCS), the Royal Society of Arts (FRSA), and the Association for Information Systems (FAIS), of which he was President in 1999. He received the AIS LEO Award for exceptional lifetime achievement in Information Systems in 2012. He has published approximately 80 articles in many leading international journals on information systems and management, and has authored or co-authored eleven books, including The Oxford Handbook of Management Information Systems (Oxford University Press, 2011); Strategic Information Management 4th edition (Routledge, 2009); Exploring Information Systems Research Approaches: Readings and Reflections (Routledge, 2007); Rethinking Management Information Systems (Oxford University Press, 1999), and IT and Organizational Transformation (Wiley, 1998). His research is transdisciplinary in nature, focusing primarily on organizational innovation/transformation and the associated management of change issues; the process of information systems strategizing; knowledge management, and the intra- and extra-organizational impacts of information & communication technologies. He has been keynote speaker at more than 40 major international conferences including the European Conference on IS; the Australasian Conference on IS; the Scandinavian Conference on IS, and the Mediterranean Conference on IS. He has supervised 25 PhD students to completion and his work has been cited over 7,000 times according to Google Scholar.

Teaching Interests

Information Systems Strategizing; Management of Change; Research Issues in Information Systems Qualitative Research Methods

Research Interests

Information Systems Strategizing; Knowledge Management/Innovation; Inter-Organizational Systems; Globalization; Impacts of IT, inc. Enterprise Systems; Management of Change

Consulting/Practice Interests

Service Organizations

Professional Memberships


Association for Information Systems
British Computer Society
Royal Society of Arts
UK Academy for Information Systems

Awards and Honors

2012, The LEO Award for exceptional lifetime achievement in Information Systems, Association for Information Systems
2008, Elected to Omicron Delta Epison (International honor society in Economics) for contributions to the field of Economics
2008, Literati Network Awards for Excellence: Outstanding Paper Award for paper published in the Journal of Enterprise Information Management
2007, Best Information Systems paper in the world award (one of five) for paper published in the journal Information & Organization, Association for Information Systems
2003, Elected as a Fellow of the Association for Information Systems
1999, President of the Association for Information Systems, Association for Information Systems
1998, Elected as a Fellow of The Royal Society of Arts
1997, Elected as a Fellow of The British Computer Society
1995, Honorary Doctor of Science Degree, Turku School of Economics & Business Administration

Publications

Journal Articles
Huang, J., Baptista, J., Galliers, R. D. (2013). Reconceptualizing rhetorical practices in organizations: The impact of social media on internal communications. Information & Management , 50 (2-3), 112-124. (link)

Stein, M., Galliers, R. D., Markus, M. (2013). Towards an Understanding of Identity and Technology in the Workplace. Journal of Information Technology, 28 (3), 167-182.

Skaletsky, M. ., Soremekun, O., Galliers, R. D. (2013). The changing – and unchanging – face of the digital divide: An application of Kohonen Self Organizing Maps. Information Technology for Development. (link)

Galliers, R. D., Jarvenpaa, S. L., Chan, Y. E., Lyytinen, K. (2012). Strategic information systems: Reflections and prospectives. Journal of Strategic Information Systems, 21 (2), 85-90. (link)

Kim, C., Galliers, R. D., Shin, N., Ryoo, J., Kim, J. (2012). Factors influencing Internet shopping value and customer repurchase intention. Electronic Commerce Research and Applications, 11 (4), 374-387. (link)

Galliers, R. D., Huang, J. (2012). The teaching of qualitative research methods in Information Systems: An explorative study utilising learning theory. European Journal of Information Systems, 21 (5), 119-134. (link)

Huang, J., Galliers, R. D. (2011). The importance of rhetoric in conceptualising IS adoption. Journal of Enterprise Information Management, 24 (3), 219-223.

Galliers, R. D. (2011). In celebration of diversity in Information Systems research. Journal of Information Technology, 26 (4), 299-301.

Galliers, R. D., Wiggins, W. P. (2010). When Is a Business School a University? Global Focus, 4 (2), 52-55.

Berthon, P., Galliers, R. D. (2008). The Three Rs: Rigor, Relevance and Rapprochement. EFMD Global Focus, 2 (1), 60-71.

Galliers, R. D. (2008). A discipline for a stage? A Shakespearean reflection on the research plot and performance of the information systems field European Journal of Information Systems, 17 (4), 330-335. (link)

Galliers, R. D., Whitley, E. A. (2007). Vive les differences? Developing a profile of European Information Systems research as a basis for international comparisons European Journal of Information Systems, 16 (1), 20-35. (link)

Galliers, R. D., Whitley, E. A., Paul, R. J. (2007). The European Information Systems Academy. European Journal of Information Systems, 16 (1), 3-4. (link)

Desouza, K. C., Ein-Dor, P., McCubbrey, D. J., Galliers, R. D. (2007). Social activism in Information Systems research: making the world a better place. Communications of the Association for Information Systems, 19, 261-277.

Pan, S., Newell, S. M., Huang, J. C., Galliers, R. D. (2007). Overcoming knowledge management challenges during ERP implementation: the need to share and integrate different types of knowledge. Journal of the American Society for Information Science and Technology, 58 (3), 404-419.

Kim, C., Galliers, R. D., Yang, K. H., Kim, J. (2007). Evolution of web-based shopping systems: characteristics and strategies. Journal of Electronic Commerce in Organizations, 5 (4), 70-87.

Huang, J. C., Newell, S. M., Poulson, B., Galliers, R. D. (2007). Creating Value from a Commodity Process: A Case Study of a Call Center. Journal of Enterprise Information Management, 20 (4), 396-413.

Whitley, E. A., Galliers, R. D. (2007). An alternative perspective on citation classics: Evidence from the first ten years of the European Conference on Information Systems. Information & Management, 44 (5), 441-455.

Galliers, R. D. (2006). Commentary on Wanda Orlikowski's 'Material Knowing: The Scaffolding of Human Knowledgeability'. European Journal of Information Systems, 15 (5), 470-472. (link)

Kim, C., Galliers, R. D. (2006). The development and application of a configuration model of Web-based shopping systems. International Journal of Electronic Business, 4 (1), 1-17.

Wagner, E. L., Scott, S. V., Galliers, R. D. (2006). The creation of 'Best Practice' software: myth, reality and ethics. Information and Organization, 16 (3, September), 251-275, (best paper).

Newell, S. M., Galliers, R. D. (2006). Facilitation - or inhibiting - knowing in practice. European Journal of Information Systems, 15 (5, October), 441-445.

Desouza, K. C., El Sawy, O. A, ., Galliers, R. D., Loebbecke, C., Watson, R. T. (2006). Beyond rigor and relevance towards responsibility and reverberation: Information Systems research that really matters. Communications of the Association for Information Systems, 17 (16).

Kim, C., Galliers, R. D., Yang, K. H. (2005). Comparison of web-based shopping systems in the UK and Korea. Journal of Global Information Technology Management, 8 (4), 49-66.

Galliers, R. D. (2004). Trans-disciplinary research in Information Systems. International Journal of Information Management, 24 (1), 99-106.

Kim, C., Galliers, R. D. (2004). Toward a Diffusion Model for Internet Systems. Journal of Internet Research, 14 (2), 155-166.

Kim, C., Galliers, R. D. (2004). Deriving a diffusion framework and research agenda for Web-Based Shopping Systems. Journal of Electronic Commerce Research, 5 (3), 199-215.

Garcia-Lorenzo, L., Mitleton-Kelly, E., Galliers, R. D. (2003). Organisational Complexity: Organizing Through the Generation and Sharing of Knowledge. The International Journal of Knowledge, Culture and Change Management, 3, 275-293.

Huang, J., Makoju, E., Newell, S. M., Galliers, R. D. (2003). Opportunities to Learn from 'Failure' with E-Commerce: A Case Study of Electronic Banking. Journal of Information Technology, 18, 17-26.

Huang, J., Newell, S. M., Galliers, R. D., Pan, S. (2003). Dangerous Liaisons? Component-Based Development and Organizational Subcultures IEEE Transactions on Engineering Management, 50 (1), 89-99.

Galliers, R. D. (2003). Change as crisis or growth? Toward a trans-disciplinary view of Information Systems as a field of study - a response to Benbasat and Zmud's call for returning to the IT artifact Journal of the Association for Information Systems, 4 (6, November), 337-351. (link)

Galliers, R. D., Newell, S. M. (2003). Back to the future: from knowledge management to the management of information and data. Informations Systems and e-Business Management, 1 (1), 5-13.

Finnegan, P., Galliers, R. D., Powell, P. (2003). Applying Triple Loop Learning to planning electronic systems. Information Technology and People, 16 (4), 461-483.

Galliers, R. D., Meadows, M. (2003). A discipline divided: globalization and parochialism in Information Systems research. Communications of the Association for Information Systems, 11, 108-117. (link)

Newell, S. M., Pan, S., Galliers, R. D., Huang, J. (2002). The myth of the boundaryless organization: Limitations of collaborative technologies in global firms. Communications of the CACM, 44 (12), 74-76.

Newell, S. M., Huang, R., Galliers, R. D., Pan, S. (2002). Implementing enterprise resource planning and knowledge management systems: fostering efficiency and innovation complementarity. Information and Organization, 13 (1), 25-52.

Galliers, R. D., Newell, S. M. (2001). ERP and Knowledge Management Systems: The New Alchemy? Strategy and Business Journal, 25, 12.

Galliers, R. D., Newell, S. M. (2001). Electronic Commerce and Strategic Change within Organisations: Lessons from Two Cases. Journal of Global Information Management, 9 (3), 15-22.

Galliers, R. D., Swan, J. A. (2000). Against Structured Approaches: Information Requirements Analysis as a Socially Mediated Process. Requirements Engineering Journal, 5, 74-82.

Newell, S. M., Swan, J. A., Galliers, R. D. (2000). A Knowledge-focused Perspective on the Diffusion and Adoption of Complex Information Technologies: The BPR Example. Information Systems Journal, 10 (3), 239-259.

Galliers, R. D. (1999). Towards the integration of e-business, knowledge management and policy considerations within an Information Systems Strategy framework. Journal of Strategic Information Systems, 8 (3, September), 229-234.

Newell, S. M., Swan, J., Galliers, R. D. (1999). Business Process Reengineering (BPR): Explaining why BPR has been diffused widely despite concerns abouts its effectiveness. Comportamento Organizacional E Gestao, 5 (2, October), 367-387.

Levy, M., Powell, P., Galliers, R. D. (1999). Assessing Information Systems Strategy Frameworks in SMEs. Information & Management, 36, 247-261.

Ma, L. C., Burn, J., Galliers, R. D., Hackney, R., Powell, P. (1999). Anarachic IS and Business Alignment Strategies: Towards a Configuration Model. Information Systems Review, 1, 5-23.

Finnegan, P., Galliers, R. D., Powell, P. (1998). Systems Planning in an Electronic Commerce Environment in Europe: Rethinking Current Approaches. International Journal of Electronic Markets, 8 (1, Summer).

Finnegan, P., Galliers, R. D., Powell, P. (1998). Inter-Organisational Information Systems Strategy and Structure: The Case for Planinning Environments. International Journal of Technology Management, 17 (1/2), 129-144.

Finnegan, P., Galliers, R. D., Powell, P. (1998). Inter-Organisational Information Systems Planning: Learning from Current Practice. Australian Journal of Information Systems (Special Edition, November), 45-55.

Galliers, R. D., Madon, S., Rashid, R. (1998). Information Systems Development and Cultural Change in Developing Countries: Linking Theory and Practice. Journal of Information Technology for Development, 8 (2), 89-100.

Galliers, R. D. (1998). 'Problems, Knowledge, Solutions: Solving Complex Problems' - A Response. Journal of Strategic Information Systems, 7 (4, December), 271-274.

Galliers, R. D., Jackson, M. C., Mingers, J. (1997). Organization Theory and Systems Thinking: The Benefits of Partnership. Organization, 4 (2, May), 269-278.

Swan, J. A., Galliers, R. D. (1997). Networking: The Future for Information Systems. Data Base, 27 (4, Fall), 92-98.

Galliers, R. D. (1997). Management by Maxims. Sloan Management Review, 38 (4, Summer), 5-6.

Watson, R. T., Kelly, G. G., Galliers, R. D., Brancheau, J. C. (1997). Key Issues in Information Systems Management: An International Perspective. Journal of Management Information Systems, 13 (4, Spring), 91-115.

Ballantine, J., Galliers, R. D., Stray, S. J. (1996). Information Systems/Technology Evaluation Practices: Evidence from UK Organizations. Journal of Information Technology, 11, 129-141.

Doukidis, G. I., Lybereas, P., Galliers, R. D. (1996). Information Systems Planning in Small Business: A Stages of Growth Analysis. Journal of Systems & Software, 33, 189-201.

Ballantine, J., Galliers, R. D., Stray, S. J. (1995). The Use and Importance of Financial Appraisal Techniques in the IS/IT Investment Decision-Making Process - Recent UK Evidence. Project Appraisal, 10 (4, December), 210-218.

Galliers, R. D., Swatman, P. M., Swatman, P. A. (1995). Strategic Information Systems Planning: Deriving Comparative Advantage from EDI. Journal of Information Technology, 10 (3, September), 149-157.

Galliers, R. D., Baker, B. S. (1995). An Approach to Business Process Re-engineering: The Contribution of Socio-Technical and Soft OR Concepts. INFOR, 33 (4, November), 263-278.

Galliers, R. D. (1995). A Manifesto for Information Management Research in the Late 1990s. British Journal of Management, 6 (December, Special Edition), S45-S52.

Galliers, R. D. (1994). Strategic Information Systems Planning: Issues, Methods and Practical Guidelines. VESTNIK, 1 (2, April), 159-167 (in Russian).

Galliers, R. D. (1994). Strategic Information Systems Planning: Issues, Methods and Practical Guidelines. VESTNIK, 1-2 (1994), 12-17.

Galliers, R. D., Pattison, E. M., Reponen, T. (1994). Strategic Information Systems Planning Workshops: Lessons from Three Cases. International Journal of Information Management, 14 (1, February), 59-66.

King, S. F., Galliers, R. D. (1994). Modelling the CASE Process: Empirical Issues and Future Directions. Information & Software Technology, 36, 587-596.

Galliers, R. D. (1994). IT-Strategieen: meer dan alleen concurrentic voordeel. Management En Organisatic Van Automatiserings-Middelen, 9 (3, September), 223-238 (in Dutch).

Galliers, R. D., Merali, Y., Spearing, L. (1994). Coping with Information Technology? How British Executives Perceive the Key Issues in the mid-1990s Journal of Information Technology, 9 (3, September), 223-238.

Galliers, R. D. (1993). Towards a Flexible Information Architecture: Integrating Business Strategies, Information Systems Strategies and Business Process Redesign. Journal of Information Systems, 3 (3, July), 199-213.

Galliers, R. D. (1993). Research Issues in Information Systems. Journal of Information Technology, 8 (2, June), 92-98.

Galliers, R. D. (1993). IT Strategies: Beyond Competitive Advantage. Journal of Strategic Information Systems, 2 (4), 283-291.

Galliers, R. D. (1993). Doctoral Information Systems Research in Britain. Journal of Information Technology, 8 (2, June), 118-120.

Galliers, R. D. (1992). Strategisch Plannen Met Informatiesystemen: Mythen, Werkelijkheid En Richtlijnen Voor Een Succesvolle Toepassing. Management En Organisatie Van Automatiserings - Middelen, 4, 96-113 (in Dutch).

Galliers, R. D. (1992). Key Information Systems Management Issues for the 1990s. Journal of Strategic Information Systems, 1 (4, December), 178-180.

Galliers, R. D. (1992). Integrating Information Systems into Business: Research at Warwick Business School. International Journal of Information Management, 12 (3, September), 160-162.

Galliers, R. D. (1992). Information Technology: Management's Boon or Bane? Journal of Strategic Information Systems, 1 (2, March), 50-56.

Galliers, R. D. (1991). Strategic Information Systems Planning: Myths, Reality and Guidelines for Successful Implementation. European Journal of Information Systems, 1 (1), 55-64. (link)

Galliers, R. D. (1991). La planification des systems d'information: quelques pistes pour l'avenir (Information Systems Planning: An Agenda for Further Development). Journal de Reflexion sur I'Informatique, 19 (May), 18-20 (in French).

Galliers, R. D., Sutherland, A. R. (1991). Information Systems Management and Strategy Formulation: The 'Stages of Growth' Model Revisited. Journal of Information Systems, 1 (2, April), 89-114.

Galliers, R. D. (1991). Implementing Strategic Information Systems Plans: Barriers and Opportunities. Business & Economics Review, 8, 7-14.

Galliers, R. D., Land, F. F. (1988). The Importance of Laboratory Experimentation in Information Systems Research - A Response. Communications of the ACM, 31 (12, December), 1504-1505.

Galliers, R. D. (1987). Information Systems Planning: A Manifesto for Australian-Based Research. Australian Computer Journal, 19 (2, May), 49-55.

Galliers, R. D., Land, F. F. (1987). Choosing an Appropriate Information Systems Research Methodology. Communications of the ACM, 30 (11, November), 900-902.

Somogyi, E. K., Galliers, R. D. (1987). Applied Information Technology: From Data Processing to Strategic Information Systems. Journal of Information Technology, 2 (1, March), 30-41.

Galliers, R. D., Whittaker, B. D., Clegg, J. D., Mouton, M. (1981). Improving Employment Prospects for Mentally Handicapped People in Camden - A Systems Study. Journal of Applied Systems Analysis, 8 (April), 101-114.

Books
Galliers, R. D, Currie, W. L. (2011). The Oxford Handbook of Information Systems: Critical Perspectives and New Directions. Oxford: Oxford University Press. (link)

Galliers, R. D. (2009). Strategic Information Management: Challenges and Strategies in Managing Information Systems (4th ed.). New York and London: Routledge. (link)

Galliers, R. D, Markus, M, Newell, S. M. (2007). Exploring Information Systems Research Approaches: Readings and Reflections. New York: Routledge.

Galliers, R. D, Leidner, D. E. (2003). Strategic Information Management: Challenges and Strategies in Managing Information Systems, 3rd Edition (3rd ed.). Oxford: Butterworth-Heinemann.

Galliers, R. D, Currie, W. L. (1999). Rethinking Management Information Systems: An Interdisciplinary Perspective. Oxford: Oxford University Press.

Galliers, R. D, Leidner, D. E, Baker, B. S. (1999). Strategic Information Management: Challenges and Strategies in Managing Information Systems, 2nd Edition (2nd ed.). Oxford: Butterworth-Heinemann.

Galliers, R. D, Baets, W. R. (1997). Information Technology and Organizational Transformation: Innovation for the 21st Century Organization. Chichester: Wiley.

Galliers, R. D, Baker, B. S. (1994). Strategic Information Management: Challenges and Strategies in Managing Information Systems. Oxford: Butterworth-Heinemann.

Galliers, R. D. (1992). Information Systems Research: Issues, Methods and Practical Guidelines. Oxford: Blackwell Scientific Publications.

Galliers, R. D. (1987). Information Analysis: Selected Readings. Wokingham, Berkshire: Addison-Wesley.

Somogyi, E. K, Galliers, R. D. (1987). Towards Strategic Information Systems. Cambridge, MA: Abacus Press.

Book Chapters
Galliers, R. D. Information Systems in Global Organizations: Unpacking "Culture". In Krishna, S, Madon, S (Eds.),  (pp. 90-99). Aldershot: . Ashgate

Hatami, A, Galliers, R. D. Exploring the Impacts of Knowledge (Re) Use and Organizational Memory on the Effectiveness of Strategic Decisions: A Longitudinal Case Study. In Jennex, M (Eds.), . Hershey, PA: . Idea Group Inc

Karpovsky, A, Hallanoro, M, Galliers, R. D. The Process of Information Systems Strategizing: Review and Synthesis. In Cohen, R., Topi, H. & Tucker, A. (Eds.), Information Systems and Information Technology. London: . Chapman & Hall

Galliers, R. D. (2011). Further developments in Information Systems Strategising: Unpacking the concept. In R D Galliers & W L Currie (Eds.), The Oxford Handbook of Information Systems: Critical Perspectives and New Directions (pp. 329-345). Oxford University Press

Newell, S. M, Galliers, R. D. (2009). Business Exploitation of Information and Communication Technologies. In K Grant, R Hackney, D Edgar (Eds.), Strategic Information Systems Management (pp. 32- 50). Andover, UK: . Cengage Learning

Galliers, R. D. (2009). 第七章 信息系统战略发展历程 The evolution of information systems strategizing (in Chinese). In Wayne Wei Huang, Kanliang Wang (Eds.), . Beijing: . Tsinghua University Press

Galliers, R. D. (2009). The evolving information systems strategy - Information systems management and strategy formulation: Applying and extending the 'Stages of Growth' concept. In R D Galliers, D E Leidner (Eds.), Strategic Information Management: Challenges and Strategies in Managing Information Systems (4th ed.) (pp. 69-95). New York and Abingdon, UK: . Routledge (link)

Newell, S. M, Huang, J. C, Galliers, R. D, Pan, S. L. (2009). Exploring with, and exploiting, IT- Implementing Enterprise Resource Planning and Knowledge Management Systems in tandem: Fostering efficiency and innovation complementarity. In R D Galliers, D E Leidner (Eds.), Strategic Information Management: Challenges and Strategies in Managing Information Systems (4th ed.) (pp. 439-466). New York and Abingdon, UK: . Routledge (link)

Kim, C, Galliers, R. D, Yang, K. H, Kim, J. (2009). Evolution of Web-Based Shopping Systems: Characteristics and Strategies. In Klinger, Kristin, Snavely, Jamie, Ash, Jeff, Coulson, Carole (Eds.),  (pp. 178-195). Hershey, New York: . Information Science Reference

Galliers, R. D. (2009). Conceptual developments in information systems strategy: Reflections on information systems strategizing. In R D Galliers, D E Leidner (Eds.), Strategic Information Management: Challenges and Strategies in Managing Information Systems (4th ed.) (pp. 5-33). New York and Abingdon, UK: . Routledge (link)

Wagner, E. L, Scott, S. V, Galliers, R. D. (2009). 'Best' Practice? The creation of 'Best Practice' software - Myth, reality and ethics. In R D Galliers, D E Leidner (Eds.), Strategic Information Management: Challenges and Strategies in Managing Information Systems (4th ed.) (pp. 467-493). New York and Abingdon, UK: . Routledge (link)

Galliers, R. D. (2008). IT and globalization: knowledge creation and sharing across frontiers. In Dayal, S, Murphy, M (Eds.),  (pp. 46-63). Newcastle: . Cambridge Scholars Publishing

Kim, C, Galliers, R. D, Yang, K. H, Kim, J. (2008). Evolutionary strategies for web-based shopping systems. In Khosnow-Pour, M (Eds.),  (pp. 107-124). Hershey, PA: . IGI Global Publishing

Huang, J. C, Newell, S. M, Galliers, R. D, Pan, S. L. (2008). Dangerous Liaisons? Component-based development and organizational subcultures. In Leidner, D.E, Kayworth, T.R (Eds.),  (pp. 200-224). Oxford: . Butterworth-Heinemann

Galliers, R. D. (2007). Organizational Dynamics of Technology-Based Innovation: Diversifying the Information Systems Research Agenda. In McMaster, T, Wastell, D, Ferneley, E, DeGross, J (Eds.),  (pp. 15 - 18). New York: . Springer/IFIP

Reponen, T, Galliers, R. D. (2006). The mutual constitution of strategy and strategizing, and knowledge and knowing: new insights into the nature of confidentiality and security in strategic decision making. In Walden, P, Fuller, R, Carlsson, J (Eds.),  (pp. 176-193). Abo, Finland: . Painotalo Gillot

Galliers, R. D. (2006). Strategizing for agility: confronting information systems inflexibility in dynamic environments. In De Souza, K (Eds.), Agile Information Systems (pp. 1-15). Oxford: . Butterworth Heinemann

Galliers, R. D, Newell, S. M. (2006). Rethinking IT-enabled knowledge management systems and networks: unpacking data, information and knowledge. In von Krogh, G, Seufert, A, Enkel, E (Eds.),  (pp. 66-73). Basingstoke: . Palgrave Macmillan

Galliers, R. D. (2006). On confronting some of the common myths of Information Systems strategy discourse. In Mansell, R, Aogerou, C, Quah, D, Silverstone, R (Eds.),  (pp. 225-243). Oxford: . Oxford University Press

Galliers, R. D. (2006). Change as crisis or growth? Toward a trans-disciplinary view of Information Systems as a field of study. In King, J, Lyytinen, K (Eds.),  (pp. 147-162). Chichester: . Wiley

Galliers, R. D. (2006). 'Don't Worry, Be Happy ...' A Post-Modernist Perspective on the Information Systems Domain. In King, J, Lyytinen, K (Eds.),  (pp. 324-331). Chichester: . Wiley

Galliers, R. D. (2004). Reflections on Information Systems Strategizing. In Avgerou, C, Ciborra, C, Land, F (Eds.),  (pp. 231-262). Oxford: . Oxford University Press

Galliers, R. D, Newell, S. M. (2003). Strategy as Data Plus Sense-Making. In Cummings, S, Wilson, D.C (Eds.),  (pp. 164-196). Oxford: . Blackwell

Huang, J, Newell, S. M, Galliers, R. D. (2003). Knowledge Integration Processes within the Context of Enterprise Resource Planning System Implementation. In Shanks, G, Seddon, P.B, Willcocks, L.P (Eds.),  (pp. 351-369). Cambridge: . Cambridge University Press

Huang, J. C, Galliers, R. D, Newell, S. M, Pan, S. (2002). Knowledge Management Systems: An Empirical Account of Organizational Efficiency and Flexibility. In Hossain, L, Patrick, J. D, Rashid, M. A (Eds.),  (pp. 97-115). London: . Idea Group Publishing

Galliers, R. D, Wiggins, A. (2002). Internet Retailing in the United Kingdom. In King, S (Eds.),  (pp. 179-215). Chichester: . Wiley

Huang, J. D, Newell, S. M, Galliers, R. D, Pan, S. L. (2002). Enterprise Resource Planning and Knowledge Management Systems: An Empirical Account of Organisational Efficiency and Flexibility. In Hossain, L, Patrick, J.D, Rashid, M.A (Eds.),  (pp. 97-115). Hershey, PA: . IdeaGroup Publishing

Galliers, R. D, Newell, S. M. (2002). Electronic Commerce and Strategic Change within Organisations: Lessons from Two Cases. In Tan, F.B (Eds.),  (pp. 12-24). Hershey, PA: . Idea Group Publishing

Galliers, R. D. (2002). Choosing Appropriate Information Systems Research Methodologies. In Myers, M.D, Avison, D (Eds.),  (pp. 13-17). London: . Sage

Galliers, R. D. (2000). Manifesto for Information Systems as a Topic of Study. In Finnegan, P, Murphy, C (Eds.),  (pp. 13-29). Dublin, Ireland: . Blackhall Publishers

Galliers, R. D, Ballantine, J, Stray, S. J. (1999). Information Systems/Technology Evaluation Practices: Evidence from UK Organisations. In Willcocks, L.P, Lester, S (Eds.),  (pp. 123-150). Chichester: . Wiley

Galliers, R. D, Swan, J. A. (1999). Information Systems and Strategic Change: A Critical Review of Business Process Re-Engineering. In Currie, W.L, Galliers, R.D (Eds.),  (pp. 361-387). Oxford: . Oxford University Press

Galliers, R. D. (1998). Reflections on BPR, IT and Organizational Change. In Galliers, R.D, Baets, W.R.J (Eds.),  (pp. 225-243). Chichester: . Wiley

Galliers, R. D, Baets, W. R. (1998). Information Technology and Organizational Transformation: The Holy Grail of IT?. In Galliers, R.D, Baets, W.R.J (Eds.),  (pp. 1-16). Chichester: . Wiley

Galliers, R. D. (1997). Reflections on Information Systems Research: Twelve Points of Debate. In Mingers, J, Stowell, F (Eds.),  (pp. 141-157). London: . McGraw-Hill

Galliers, R. D. (1997). Business Process Re-Engineering: The Fad That Forgot People.  (pp. 1-13). University of Surrey: . Sems

Galliers, R. D. (1997). Against Obliteration: Reducing the Risk in Business Process Change. In Saucer, C, Yetton, P. & Associates (Eds.),  (pp. 161-180). San Francisco, CA: . Jossey-Bass, Inc

Galliers, R. D. (1995). The Place of Information Technology and Radical/Incremental Change in Business Process Redesign. In Grover, V, Kettinger, W.J (Eds.),  (pp. 125-142). Harrisburg, PA: . Idea Group Publishing

Galliers, R. D. (1995). Rethinking IT Evaluation in the Context of Business Systems Strategy. In Farbey, B, Targett, D, Land, F (Eds.),  (pp. 5-16). Henley-on-Thames: . Alfred Waller

Galliers, R. D. (1995). Reorienting Information Systems Strategy: Integrating Information Systems into Business. In Stowell, F.A (Eds.),  (pp. 51-74). London: . McGraw-Hill

Galliers, R. D. (1995). IT and Organisational Change: Where Does BPR Fit In?. In Burke, G, Peppard, J (Eds.),  (pp. 118-134). London: . Kogan Page

Galliers, R. D. (1994). Strategic Information Systems Planning: Myths, Reality and Guidelines for Implementation. In Galliers, R.D, Baker, B.S.H (Eds.),  (pp. 129-147). Oxford: . Butterworth-Heinemann

Somogyi, E. K, Galliers, R. D. (1994). Information Technology in Business: from Data Processing to Strategic Information Systems. In Somogyi, E.K, Galliers, R.D (Eds.),  (pp. 9-27). Oxford: . Butterworth-Heinemann

Galliers, R. D, Sutherland, A. R. (1994). Information Systems Management and Strategy Formulation: The "Stages of Growth" Concept. In Galliers, R.D, Baker, B.S.H (Eds.),  (pp. 91-117). Oxford: . Butterworth-Heinemann

Galliers, R. D. (1994). Information and IT Strategy. In Keen, J (Eds.),  (pp. 147 -170). Buckingham: . Open University Press

Galliers, R. D, Marshall, P. H, Pervan, G. P, Klass, D. J. (1994). DSS Development within an IS Planning Framework. In Gray, P (Eds.),  (pp. 66-77). Englewood Cliffs, NJ: . Prentice Hall

Galliers, R. D, Klass, D. J, Lonsdale, A. J, Pervan, G. P, Marshal, P. H. (1993). The Use of GDSS Technology in the Making of Academic Promotion Decisions. In Nunamaker, J, Sprague, R, George, J (Eds.),  (pp. 14). Piscataway, NJ: . IEEE Press

Galliers, R. D. (1992). Choosing Information Systems Research Approaches. In Galliers, R.D (Eds.),  (pp. 144-162). Oxford: . Blackwell Scientific Publications

Galliers, R. D. (1989). Applied Research in Information Systems Planning. In Feldman, P, Bhabuta, L, Holloway, S (Eds.),  (pp. 45-58). London: . Gower Technical

Galliers, R. D. (1988). Information Technology Strategies Today: The United Kingdom Experience. In Earl, M.J (Eds.),  (pp. 180-201). Oxford: . Clarendon Press

Galliers, R. D, Klass, D. J, Lonsdale, A. J, Pervan, G. P, Marshall, P. H. (1988). A Research Programme on the Use of GDSS Technology in the Making of Academic Promotion Decisions. In George, J.F, Nunamaker, J.F (Eds.),  (pp. 53-60). Hawaii: . University of Hawaii

Galliers, R. D. (1987). On the Nature of Information. In Galliers, R.D (Eds.),  (pp. 3-6). Wokingham, Berkshire: . Addison-Wesley

Galliers, R. D. (1987). Information Systems and Technology Planning in a Competitive Strategy Framework. In Griffiths, P.M (Eds.),  (pp. 27-38). Maidenhead, Berkshire: . Pergamon Infotech

Galliers, R. D. (1987). Educating Information Systems Managers into the 1990s: The WAIT Example. In Buckingham, R.A, Herschheim, R.A, Land, F.F, Tully, C.J (Eds.),  (pp. 166-178). Cambridge: . Cambridge University Press

Galliers, R. D. (1987). An Approach to Information Needs Analysis. In Galliers, R.D (Eds.),  (pp. 291-304). Wokingham, Berkshire: . Addison-Wesley

Galliers, R. D. (1986). Information Technology Planning within the Corporate Planning Process. In Duhig, T, Berry, A.D (Eds.),  (pp. 37-51). Maidenhead, Berkshire: . Pergamon Infotech

Galliers, R. D. (1986). Information Systems Planning in the United Kingdom and Australia: A Comparison of Current Practice. In Zorkorczy, P.I (Eds.),  (pp. 223-255). Oxford: . Oxford University Press

Conference Proceedings and Presentations

Karpovsky, A., Stein, M., Galliers, R. D. (2014). Learning towards ambidexterity. Cases on information systems strategizing: A meta-ethnography. Presented at the International Conference on Organization Learning, Knowledge and Capabilities (OLKC), Olso, Norway.

Stein, M., Newell, S. M., Galliers, R. D., Wagner, E. L. (2013). Classification Systems, their Digitization and Consequences for Data-Driven Decision Making: Understanding Representational Quality. Presented at the 34th International Conference on Information Systems, Milan, Italy.

Wilson, A., Baptista, J., Galliers, R. D. (2013). Performing strategy: Aligning processes in strategic IT. Presented at the 34th International Conference on Information Systems, Milan, Italy.

Karpovsky, A., Galliers, R. D. (2013). The Power and Influence of Chief Information Officers (CIOs) in IS Strategizing. Presented at the 34th International Conference on Information Systems, Milan, Italy.

Karpovsky, A., Galliers, R. D., . (2013). "Aligning in Practice." Presented at the Journal of Information Technology's JIT Special Issue on Strategic Alignment Workshop, Milan, Italy.

Randall, C., Edelman, L. F., Galliers, R. D. (2013). "Exploration during Development: The Effects of Opportunism and Resource Dependence on Innovation". Presented at the Academy of Management Annual Meeting, Orlando, FL.

Wilson, A., Baptista, J., Galliers, R. D. (2013). Performing strategy: conceptualising the strategizing of information systems in organizations. Presented at the Academy of Management Annual Meeting, Orlando, FL.

Stein, M., Newell, S. M., Wagner, E. L., Galliers, R. D. (2013). Technology-Use Mediation Revisited: A Symbolic Process Perspective. Presented at the 21st European Conference on Information Systems, Utrecht, The Netherlands.

Shollo, A., Galliers, R. D. (2013). Towards an understanding of the role of Business Intelligence Systems in organizational knowing. Presented at the 21st European Conference on Information Systems, Utrecht, The Netherlands.

Stein, M., Galliers, R. D. (2013). "Enterprise Systems Education: How "Not-Learning" Happens?" Presented at the International Conference on Organizational Learning, Knowledge and Capabilities (OLKC), Washington DC.

Stein, M., Newell, S. M., Wagner, E. L., Galliers, R. D. (2012). Continued Use of IT: An Emotional Choice. Presented at the 2012 International Conference on Information Systems, Orlando, FL.

Stein, M., Newell, S. M., Wagner, E. L., Galliers, R. D. (2012). Characterizing Work Practices in Packaged Software: A Metaphorical Analysis. Presented at the Academy of Management 2012, Boston, MA.

Newell, S. M., David, G. C., Galliers, R. D. (2012). Challenges of coordination using electronic health records: A genre analysis. Presented at the European Conference on Information Systems, Barcelona.

Galliers, R. D., Stein, M., Whitley, E. A. (2012). An Anatomy of European Information Systems Research: The First 20 Years of The European Conference on Information Systems. Presented at the The 20th European Conference on Information Systems, Barcelona, Spain.

Newell, S. M., David, G. C., Galliers, R. D. (2012). "Creating and Using Electronic Health Records: Problems of Interdependent Creation and Independent Use of the Checklist and Narrative Genres." Presented at the Organization, Learning and Knowledge Conference, Valencia, Spain.

Baptista, J., Galliers, R. D. (2012). Social media as a driver for new rhetorical practices in organizations. Presented at the 45th Hawaii International Conference on System Sciences, Hawaii, USA.

Galliers, R. D. (2011). "Paradox Regained: Information Systems in the Age of Globality." Presented at the Scandinavian Conference on Information Systems, Turku, Finland.

Baptista, J., Huang, J., Galliers, R. D. (2011). Rhetorical diffusion and internal ambidexterity: Emerging challenges and approaches in using social media in organizations. Presented at the EGOS Colloquium, Gothenburg, Sweden.

Stein, M., Galliers, R. D. (2011). "Affect and Materiality in Enterprise Systems Usage: Setting the Stage for User Experience." Presented at the The 19th European Conference on Information Systems, Helsinki, Finland.

Huang, J., Hsu, C., Galliers, R. D., Lin, Y., Newell, S. M. (2011). The rhetorics of system adoption and diffusion in the Taiwan mutal fund industry. Presented at the 44th Hawaii International Conference on Systems Sciences, Hawaii.

Galliers, R. D. (2010). "Information Systems as a Field of Study: Still Born or Still Developing?”" Presented at the 21st Australasian Conference on Information Systems,, Brisbane, Australia.

Galliers, R. D. (2010). "Information Systems as a Field of Study: Out with the Old; In with the New." Presented at the 5th Mediterranean Conference on Information Systems, Tel Aviv, Israel.

Galliers, R. D. (2010). "Information Systems Strategizing: Then and Now." Presented at the University of Tampere's 8th Annual Conference on Information Science, Technology & Management, Tampere, Finland.

Huang, J., Hsu, C., Galliers, R. D. (2010). The rhetorics of inter-organizational system adoption and diffusion: the case of the Taiwan offshore fund industry . Presented at the Academy of Management Annual Meeting, Montreal, Canada.

Galliers, R. D. (2010). "The Case for Increasing IT Skills: The Role of Educational in Professionalising ICT and Bringing the CIO to the Boardroom Table." Presented at the National University of Ireland, Maynooth's Innovation Value Institute Summer Session, Maynooth, Ireland.

Huang, J., Hsu, C., Galliers, R. D. (2010). "Incorporating the mobilization of rhetoric tactics into the conceptualization of inter-organizational systems adoption." Presented at the 3rd Latin and European Meeting on Organization Studies (LAEMOS) Conference, Buenos Aries, Argentina.

Huang, J., Hsu, C., Galliers, R. D. (2010). Conceptualizing inter-organzational systems adoption: A rhetorical perspective. Presented at the 3rd Latin American and European Meeting on Organization Studies (LAEMOS), Buenos Aires, Argentina.

Galliers, R. D. (2010). "Information Systems and Trans-disciplinarity: Reflections on the centrality – or otherwise - of the IT artefact." Presented at the 15th UK Academy of Information Systems Annual Conference, Oriel College, Oxford University, UK.

Chand, D. R., David, G. C., Galliers, R. D. (2009). "An Investigation of How Culture Impacts Global Work: Unpacking Layers of Culture." Presented at the 17th European Conference on Information Systems, Verona, Italy.

Chand, D. R., David, G. C., Kumar, S., Galliers, R. D. (2009). "An investigation of how culture impacts global work: Unpacking the layers of culture." Presented at the European Conference on Information System, Verona, Italy.

Galliers, R. D. (2008). Why the new world cannot see. Presented at the 6th European Conference on Information Systems, Galway, Ireland.

Newell, S. M., Galliers, R. D. (2006). "Knowledge transfer: Short-circuiting the learning cycle." Presented at the HICSS, Hawii.

Huang, J., Newell, S. M., Poulson, B., Galliers, R. D. (2005). "Deriving value from a commodity process: A case study of the strategic planning and management of a call centre." Presented at the ECIS, Regensberg.

Newell, S. M., Scarbrough, S., Swan, J., Galliers, R. D. (2005). "Sharing learning through documents: conflicting outcomes." Presented at the HICSS, Hawii.

Poulson, B., Huang, J., Newell, S. M., Galliers, R. D. (2004). "Customer Relationship Management: Beyond A Commodity Process." Presented at the AMCIS conference, New York.

Huang, J., Newell, S. M., Galliers, R. D. (2002). "Sub-cultural boundaries and Component Based Development." Presented at the European Conference on Information Systems, Poland.

Huang, J., Newell, S. M., Galliers, R. D. (2002). "Knowledge sharing and component based devlopment: exploring subcultural barriers." Presented at the IASTED, Virgin Islands.

Huang, J., Newell, S. M., Galliers, R. D. (2002). "Inter-organizational Communities of Practice." Presented at the Organizational Learning and Knowledge Conference, Athens.

Newell, S. M., Swan, J., Scarbrough, H., Robertson, M., Galliers, R. D. (2002). "The Importance of Process Knowledge For Cross Project Learning: Evidence From a UK Hospital." Presented at the Proceedings of the 34th Annual, IEEE Computer Society Press, Hawaii.

Service

University Service
Committee Member for Research Council, 2011 - Present
Attendance as a chair/member of students' doctoral committees for PhD Council, 2007
Keynote listener for Fall Research Colloquium, 2013 - 2013

Professional Service
Committee Member for International Advisory Board, School of Economics, University of Turku, Finland, 2013 - Present
Committee Member for Association of Business Schools' Scientific Advisory Board of the International Guide to Academic Journal Quality, 2012 - Present
External Examiner, Master's in Information Technology for National University of Ireland, Maynooth, 2012
Committee Member for Brunel University Business School International Advisory Board, 2010 - Present
Committee Member for National University of Ireland, Galway Business School International Advisory Board, 2010 - Present
Committee Member for EQUIS Awarding Body, 2009 - Present
Committee Member for Advisory Board, Research Institute & Graduate School, Faculty of Economics & Business, University of Groningen, The Netherlands, 2008 - Present
Member, Scientific Council, CentER (Business & Economics Research Institute), Tilburg University, The Netherlands, 2005 - Present
Committee Member for Hull University Business School International Advisory Board, 2012 - 2013
Committee Member for Member, International Scientific Committee, Ecole de Management, Euromed Marseille, France - 2012