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M. Lynne Markus

Professor, Information and Process Management
The John W. Poduska, Sr. Professor of Information and Process Management, Bentley University
Ph.D., Case Western Reserve University, 1979
B.S., University of Pittsburgh, 1972
Office: Smith Technology Center 325 | 781.891._2312 | mlmarkus@bentley.edu
                       


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Bio

M. Lynne Markus is The John W. Poduska, Sr. Professor of Information and Process Management at Bentley University. Professor Markus’s research interests include the social and ethical issues in IT design and use, especially in the finance industry, and IT governance and organizational design in multinational enterprises, governmental organizations, and interorganizational arrangements. She is the author or editor of six books and over 100 other scholarly publications. She was named a Fellow of the Association for Information Systems in 2004, and, in 2008, she won the AIS Leo Award for Exceptional Lifetime Achievement in Information Systems. In 2012, she received the Bentley Mee Family Prize for Research, a lifetime achievement award. Professor Markus has extensive international experience, including more than three years in Asia, having taught at universities in Hong Kong (as Chair Professor of Electronic Business at City University of Hong Kong), Singapore (as Shaw Foundation Professor at Nanyang Business School), Portugal (as Fulbright-FLAD Chair in Market Globalization), Canada (as Fulbright—Queen’s Visiting Research Chair in the Management of Knowledge-Based Enterprises), and in France (at the Université Paris Dauphine, Université de Nantes, and l’École de Management in Strasboug). She is a member of the Advisory Boards of the Information Management Research Centre (Nanyang Business School, Singapore) and the Monieson Centre (Queen’s University, Canada). Professor Markus holds a B.S. in Industrial Engineering from the University of Pittsburgh and a Ph.D. in Organizational Behavior from Case Western Reserve University.

Teaching Interests

Responsible Innovation and Technology; Qualitative and Interpretive Research Methods

Research Interests

Social and ethical issues in IT design and use, particularly in financial services; IT organizational design and governance

Consulting/Practice Interests

Management of IT-Enabled Organizational Change; Implementation of Enterprise and Interorganizational Systems; Organization Design and IT

Professional Links

http://www.bentley.edu/faculty/mlynnemarkus

Professional Memberships



Academy of Management
AIS (Association for Information Systems)
INFORMS

Awards and Honors

2013, Best paper award-"Going Concerns" Named one of the “JMIS Dozen” from JMIS’s 30 years of history, Journal of Managmeent Information Systems
2013, The Choice 2013 Outstanding Title Awarded to a volume in which Majchrazk/ Markus chapter apppeared, ACRL, a division of ALA
2012, Mee Family Prize, Bentley University
2011, Best Paper in Track Nomination, Hawaii International Conference on Systems Sciences
2010, 2009 Outstanding Academic Title, Choice
2009, 2008 Best IS Publication of the Year, Association for Information Systems
2009, 2008 Best Paper Award, Journal of the AIS
2008, Outstanding Scholarly Contribution Award , Bentley College
2008, The AIS LEO Award for Exceptional Lifetime Achievement in Information Systems, Association for Information Systems
2007, 2006 IS Publication of the Year, International Conference on Information Systems
2007, 2006 Paper of the Year , Management Information Systems Quarterly
2007, Senior Editor--Theory and Review Department, MIS Quarterly
2007, Visiting Scholar, Sheffield Management School
2006, Best Paper in Track, International Conference on Information Systems
2006, Best paper published in 2005, International Journal of E-Collaboration
2006, Fulbright--Queen's University Visiting Research Chair in The Management of Knowledge-Based Enterprises, Fulbright Association, Queen's University, Canada
2006, Senior Editor, MIS Quarterly, in charge of the Theory and Review Department
2006, The Charles G. Thalhimer Family Scholar-in-Residence , Virginia Commonwealth University, Richmond, VA
2005, Award for Excellence in Scholarship, Bentley College
2005, Shaw Foundation Visiting Chair Professorship, Nanyang Business School, Singapore
2004, Fellow of the Association for Information Systems, Association for Information Systems
1996, Fulbright/FLAD Chair in Market Globalization, Information Systems, Fulbright/ FLAD

Publications

Journal Articles
Markus, M., Mentzer, K. Foresight for a Responsible Future with ICT. Information Systems Frontiers. Forthcoming

Fedorowicz, J., Sawyer, S., Williams, C. B., Markus, M., Dias, M., Tyworth, M., Jacobson, D., Vilvovsky, S., Tomasino, A., Schrier, R. (2014). Design Observations for Interagency Collaboration. Government Information Quarterly. Forthcoming

Markus, M., Loebbecke, C. (2013). Digital Business Strategy in an Era of Commodity Processes and Community Platforms. MIS Quarterly, 37 (2), 649-653.

Stein, M., Galliers, R. D., Markus, M. (2013). Towards an Understanding of Identity and Technology in the Workplace. Journal of Information Technology, 28 (3), 167-182.

Silver, M. S., Markus, M. (2013). Conceptualizing the SocioTechnical (ST) Artifact. Systems, Signs & Actions, 7 (1), 82-89.

Markus, M., Bui, Q. (2012). Going Concerns: The Governance of Interorganizational Coordination Hubs. Journal of Management Information Systems, 28 (4), 163-197.

Markus, M., Sia, S., Soh, C. (2012). MNEs and Information Management: Structuring and Governing IT in the Global Enterprise. Journal of Global Information Management, 20 (1), 1-17.

Steinfield, C. W., Markus, M., Wigand, R. T. (2012). Through a Glass Clearly: Standards, Architecture, and Process Transparency in Global Supply Chains. Journal of Management Information Systems, 28 (2), 75-107.

Fedorowicz, J., Gelinas, U. J., Gogan, J. L., Howard, M., Markus, M., Usoff, C. A., Vidgen, R. (2010). Modeling Physical Barriers to Interorganizational System Implementation Success. International Journal of Information Technology and Management, 9 (4), 365-388.

Markus, M. (2010). On the Usage of Information Technology: The History of IT and Organization Design in Large US Enterprises. Entreprises et Histoire, 60 (17, Numéro Spécial pour le 40 ans du CIGREF), 17-28.

Ortiz de Guinea, A., Markus, M. (2009). Why Break the Habit of a Lifetime? Rethinking the Roles of Intention, Habit, and Emotion in Continuing Information Technology Use Management Information Systems Quarterly, 33 (3), 433-444.

Markus, M., Silver, M. S. (2008). A Foundation for the Study of IT Effects: A New Look at DeSanctis and Poole's Concepts of Structural Features and Spirit. Journal of the Association for Information Systems, 9 (10/11 Special Issue), 609-632.

Markus, M. (2007). The Governance of Free/Open Source Software Projects: Monolithic, Multidimensional, or Configurational? Journal of Management and Governance, 11 (2), 151-163.

Markus, M., Saunders, C. S. (2007). Looking for a Few Good Concepts and Theories for the Information Systems Field. MIS Quarterly, 31 (1), iii-vi.

Cederlund, J., Kauffman, R. J., Kohli, R., Markus, M., Melville, N., Pavlou, P. (2007). Global Sourcing of IT Services: Necessary Evil or Blessing in Disguise? Communications of the Association for Information Systems, 19 (14), April.

Markus, M., Gelinas, U. J. (2006). Comparing the Standards Lens with Other Perspectives on IS Innovations--The Case of CPFR. International Journal of IT Standards and Standardization Research, 4 (1), 24-42.

O'Leary, D. E., Markus, M. (2006). Microsoft's Management Reporting: SAP, Data Warehousing, and Reporting Tools. Journal of Emerging Technologies in Accounting, 3 (1), 129-141.

Markus, M., Steinfield, C. W., Wigand, R. T., Minton, G. (2006). Industry-wide IS Standardization as Collective Action: The Case of the US Residential Mortgage Industry. MIS Quarterly, 30 (Special Issue), 439-465.

Soh, C., Markus, M., Goh, K. H. (2006). Electronic Marketplace and Price Transparency: Strategy, Information Technology and Success. MIS Quarterly, 30 (3), 705-723.

Markus, M. (2005). The Technology Shaping Effects of e-Collaboration Technologies--Bugs and Features. International Journal of e-Collaboration, 1 (1), 1-23.

Forman, J., Markus, M. (2005). Research on Collaboration, Business Communication, and Technology: Reflections on an Interdisciplinary Academic Collaboration. The Journal of Business Communication, 42 (1), 78-102.

Wigand, R. T., Steinfield, C. W., Markus, M. (2005). IT Standards Choice and Industry Structure Outcomes: The Case of the United States Home Mortgage Industry. Journal of Management Information Systems, 22 (2), 165-191.

Steinfield, C. W., Markus, M., Wigand, R. T. (2005). Exploring Interorganizational Systems at the Industry Level of Analysis: Evidence from the US Home Mortgage Industry. Journal of Information Technology, 20, 224-233.

Markus, M. (2004). Technochange Management: Using IT to Drive Organizational Change. Journal of Information Technology, 19, 4-20.

Markus, M., Mao, J. (2004). Participation in Development and Implementation: Updating a Tired, Old Concept for Today's IS Contexts. Journal of the AIS, 5 (11-12 (November)), online.

Blanchard, A., Markus, M. (2004). A Experienced "Sense" of a Virtual Community: Characteristics and Processes. The Data Base for Advances in Information Systems, 35 (1), 65-79.

Christiaanse, E., Markus, M. (2003). Adoption and Impact of Collaboration Electronic Marketplaces. Information Systems and e-Business Management, 1, 1-17.

Markus, M., Soh, C. (2002). Structural Influences on Global E-Commerce Activity. Journal of Global Information Management, 10 (1), 5-12.

Soh, C., Markus, M. (2002). B2B Marketplaces--Interconnection Effects, Strategic Positioning, and Performance. Systemes d'Information et Management, 1 (Mars), 77-103.

Markus, M., Majchrzak, A., Gasser, L. (2002). A Design Theory For Systems That Support Emergent Knowledge Processes. MIS Quarterly, 26 (3), 179-213.

Markus, M. (2001). Viewpoint: Reflections on the Systems Integration Enterprise. Business Process Management Journal, 7 (3), 171-180.

Markus, M. (2001). Toward a Theory of Knowledge Reuse: Types of Knowledge Reuse Situations and Factors in Reuse Success. Journal of Management Information Systems, 18 (1), 57-93.

Alter, S., Ein-Dor, P., Markus, M., Scott, J., Vessey, I. (2001). Does the Trend Toward e-Business Call for Changes in the Fundamental Concepts of Information Systems? A Debate Communications of the AIS, 5 (10). (link)

Markus, M., Manville, B., Agres, C. (2000). What Makes a Virtual Organization Work--Lessons from the Open Source World. Sloan Management Review, 42 (1), 13-26.

Palmer, J. W., Markus, M. (2000). The Performance Impact of Quick Response and Strategic Alignment in Specialty Retailing. Information Systems Research, 11 (3), 241-259.

Markus, M., Lee, A. S. (2000). Special Issue on Intensive Research in Information Systems: Using Qualitative, Interpretive, and Case Study Methods to Study Information Technology--Third Installment Foreword. MIS Quarterly, 24 (2), 473-4.

Markus, M., Lee, A. S. (2000). Special Issue on Intensive Research in Information Systems: Using Qualitative, Interpretive, and Case Study Methods to Study Information Technology--Second Installment Foreword. MIS Quarterly, 24 (1), 1-2.

Markus, M. (2000). Paradigm Shifts--E-Business and Business/Systems Integration. Communications of the AIS, 4 (10). (link)

Markus, M., Tanis, C., van Fenema, . C. (2000). Multisite ERP Implementations. Communications of the ACM, 43 (3), 42-46.

Markus, M., Axline, S., Petrie, D., Tanis, C. (2000). Learning from Adopters' Experiences with ERP--Successes and Problems. Journal of Information Technology, 15 (4), 245-265.

Markus, M. (2000). Conceptual Challenges in Contemporary Information Systems Research. Communications of the AIS, 3 (4), Online. (link)

Markus, M. (2000). Conceptual Challenges in Contemporary Information Systems Research. Journal of Global IT Management, 8 (3), 42-46.

Markus, M., Petrie, D., Axline, S. (2000). Bucking the Trends: What the Future May Hold for ERP Packages. Information Systems Frontiers, 2 (2), 181-193.

Koh, C., Soh, C., Markus, M. (2000). A Process Theory Approach to ERP Implementation and Impacts: The Case of Revel Asia. Journal of Information Technology Cases and Applications, 2 (1), 4-23.

Markus, M., Lee, A. S. (1999). Special Issue on Intensive Research in Information Systems: Using Qualitative, Interpretive, and Case Study Methods to Study Information Technology--Foreword. MIS Quarterly, 23 (1), 35-38.

Davenport, T. H., Markus, M. (1999). Rigor vs. Relevance Revisited: Response to Benbasat and Zmud. MIS Quarterly, 23 (1), 19-23.

Books
Majchrzak, A, Markus, M. (2013). Methods for Policy Research: Evidence-Based Social and Business Entrepreneurship (2nd ed.). Thousand Oaks, CA: Sage Publications.

Grover, V, Markus, M. (2008). Business Process Transformation. Armonk, NY: M. E. Sharpe, Inc.

Galliers, R. D, Markus, M, Newell, S. M. (2007). Exploring Information Systems Research Approaches: Readings and Reflections. New York: Routledge.

Bashein, B. J, Markus, M. (2000). Data Warehouses: More Than Just Mining, Inc. Morristown, NJ:: Financial Executives Research Foundation. (link)

Bashein, B. J, Markus, M, Finley, J. B. (1997). Safety Nets: Secrets of Effective Information Technology Controls. Morristown, N.J.: Financial Executives Research Foundation.

Markus, M. (1984). Systems in Organizations: Bugs and Features. Marshfield, MA: Pitman Publishing.

Book Chapters
Markus, M, Jacobson, D. D. The Governance of Business Processes. In Jan vom Brocke and Michael Roseman (Eds.), The International Handbook on Business Process Management (second ed.). New York, NY: . Springer

Markus, M. (2014). Information Technology and Organizational Structure. In Heikki Topi (Vol II) and Allen Tucker (series) (Eds.), Information Systems and Information Technology, Vol II of the Computing Handbook. CRC Press

Majchrzak, A, Markus, M. (2014). Technology Affordances and Constraints Theory (of MIS). In Eric H. Kessler (Eds.), Encyclopedia of Management Theory (pp. 832-835). Thousand Oaks, CA: . Sage Publications

Markus, M. (2011). Historical Reflections on Information Management and the Field of MIS. In Galliers, R.W, Currie, Wendy (Eds.), The Oxford Handbook of Management Information Systems (pp. 3-14). Oxford, UK: . Oxford University Press

Markus, M, Jacobson, D. (2010). Business Process Governance. The International Handbook on Business Process Management (pp. 199-220). New York, NY: . Springer

Ortiz de Guinea, A, Markus, M. (2010). Applying Evolutionary Psychology to the Study of Post-Adoption Information Technology Use. In Kock, Ned (Eds.), Evolutionary Psychology and Information Systems Research (pp. 61-83). New York, NY: . Springer

Markus, M, Dutta, A, Steinfield, C. W, Wigand, R. T. (2008). The Computerization Movement in the US Home Mortgage Industry: Automated Underwriting from 1980 to 2004. In Ken Kraemer, Margaret Elliott (Eds.), Computerization Movements and Technology Diffusion: From Mainframes to Ubiquitous Computing (pp. 115-144). Medford, NY: . Information Today

Markus, M, Grover, V. (2008). Consolidating Knowledge on the Journey of Business Process Transformation. In Grover, Varun; Markus, M. Lynne (Eds.), Business Process Transformation (pp. 1-19). Armonk, NY: . M. E. Sharpe, Inc

Steinfield, C. W, Wigand, R. T, Markus, M, Minton, G. (2007). Promoting E-Business Through Vertical IS Standards: Lessons From the US Home Mortgage Industry. In Shane Greenstein, Victor Stango (Eds.), Standards and Public Policy (pp. 160-207). Cambridge, UK: . Cambridge University Press

Markus, M. (2007). Featuring Technology in Studies of e-Collaboration Technology Effects. In Ned Kock (Eds.), Emerging E-Collaboration Concepts and Applications (pp. 11-40). Hershey, PA: . Idea Group Publishing

Markus, M. (2006). Building Successful Interorganizational Systems: IT and Change Management. In Chin-Sheng Chen, Joaquim Filipe, Isabel Seruca, Jos� Cordeiro (Eds.), Enterprise Information Systems VII (pp. 31-41). Dordrect, The Netherlands: . Springer

Markus, M. (2004). e-Business Change Management: Effective Implementation of e-Business Strategies. In Ali Farhoomand (Eds.), Managing e-Business Transformation: A Global Perspective (pp. 376-401). Houndmills, UK: . Palgrave Macmillan

Markus, M, Robey, D. (2004). Why Stuff Happens: Explaining the Unintended Consequences of Using Information Technology. In Morten Thanning Vendelo, Kim Viborg Andersen (Eds.), The Past and the Future of Information Systems (pp. 61-93). Amsterdam: . Elsevier Butterworth-Heinemann

Markus, M. (2004). Fit For Function: Functionalism, Neofunctionalism, and Information Systems. In Mingers, John, Willcocks, Leslie (Eds.), Social Theory and Philosoophy for IS (pp. 27-55). London: . John Wiley & Sons, Ltd

Markus, M, Axline, S, Edberg, D, Petrie, D. (2003). The Future of Enterprise Integration: Strategic and Technical Issues in Systems Integration. Competing int he Information Age: Align in the Sand (2nd ed.) (pp. 252-287). New York: . Oxford University Press

Markus, M. (2000). Toward an Integrative Theory of Risk Control. Organizational and Social Perspectives on Information Technology (pp. 167-178). Boston, MA: . Kluywer Academic Publishers

Markus, M. (2000). The Futures of IT Management.  (pp. 378-395). Middletown, PA: . Idea Group Publishing, Inc

Markus, M, Tanis, C. (2000). Enterprise Systems Experience--From Adoption to Success.  (pp. 173-207). Cincinnati, OH: . Pinnaflex Educational Resources, Inc (link)

Markus, M. (1999). Thinking the Unthinkable: What Happens If the IS Field As We Know It Goes Away?. In Wendy Currie, Robert D. Galliers (Eds.), Rethinking MIS (pp. 175-203). Oxford, UK: . Oxford University Press

Markus, M, Benjamin, R. I. (1999). Change Agentry--The Next Information Systems Frontier. In Robert D. Galliers, Dorothy E. Leidner (Eds.), Strategic Information Management: Challenges and Strategies in Managing Information Systems (2nd ed.) (pp. 123-155). Oxford, UK: . Butterworth Heinemann

Conference Proceedings and Presentations

Markus, M., Jacobson, D. D., Bui, Q. N., Mentzer, K., Lisein, O. (2013). Organizational and Institutional Arrangements for e-Government: A Preliminary Report on Contemporary IT Management Approaches in US State Governments. Presented at the Hawaii International Conference on Systems Sciences--46, Maui, Hawaii.

Markus, M. (2013). Presented at the International Conference on Information Systems's Pre-ICIS Workshop on ICT and Societal Challenges, Milan, IT.

Markus, M. (2013). "What Is Responsible IT Use?" Presented at the Tilburg University's Colloquium on Information Technology Use, Tilburg, The Netherlands.

Markus, M. (2013). "Double Jeopardy: Reopening Closed Questions about Computers an Society."

Markus, M. (2013). "Organizational Challenges." Presented at the NSF and University of Albany's Information Sharing and Coordination Challenges in Financial Market Regulation, Washington, DC.

Markus, M. (2013). "Going Global: Global Premier IS Programs." Presented at the Association for Information Systems's Americas Conference on Information Systems, Chicago, IL.

Markus, M., Mentzer, K. (2013). "Future Search: Research about ICT and the Cultural Contradictions of Capitalism." Presented at the Academy of Management Annual Meeting's Professional Development Workshop, Orlando, FL.

Markus, M., Mentzer, K. (2013). "Design for a Better Future: Are Today's Sociotechnical Methods Adequate?" Presented at the NSF and University of Maryland's Digital Societies and Sociotechnical Systems (DSST) 2013, College Park, MD.

Markus, M., Jacobson, D., Bui, Q., Mentzer, K., Lisein, O. (2013). IT Centralization and Enterprise-Wide Capabilities and Outcomes: A Public Sector Study” . Presented at the 21st European Conference on Information Systems, Utrecht, The Netherlands .

Markus, M., Jacobson, D., Bui, Q., Lisein, O., Mentzer, K. (2013). Design of the IT Management Arrangements in the Post NPM Context. Presented at the GT GRH Publique , Liege, Belgium .

Markus, M. (2013). "Making the World a Better Place with IT? Information Systems, Information Technology, and Financial Stability"

Markus, M. (2013). "Making the World a Better Place with IT?"

Markus, M. (2012). "IT and the Mortgage Crisis: Implications for Trading Technology." Presented at the Scurities and Exchange Commission's Technology and Trading Roundtable: Promoting Stability in Today's Markets , Washington, DC.

Markus, M. (2012). "Mortgaged Future: Information Technology and the Financial Crisis." Presented at the University of Tilburg's TIAS-NIMBAS Business School, Tilburg, NL.

Markus, M. (2011). "Panelist: Are We on the Wrong Tarack and So Do MIS Curricula Need to Be Reengineered?" Presented at the Association for Information Systems's Thirty-second International Conference on Information Systems, Shanghai, CN.

Markus, M. (2011). "Keynote Speaker: Innovating the IS Discipline: Research Opportunities and Intellectual Chanllenges." Presented at the Australasian Conference on Information Systems, Sydney, AU.

Markus, M. (2011). "What's IT Got To Do with It? IT and the Housing Crisis" Presented at the Sloan School MIT's Center for Information Systems Research Research Seminar, Cambridge, MA.

Markus, M. (2011). "Keynote Speaker: Dans les Nuages? What Will 'Cloud Computing' Mean for Information Transparency in Supply Chains" Presented at the Ecole des Mines's SILOGIN, 2eme journee thematique, Nantes, FR.

Markus, M. (2011). "Theorizing the New IT Organization: Structure and Governance." Presented at the Nanyang Business School, NTU's IMARC Seminar Series, Singapore.

Markus, M. (2011). "Mortgaged Future: IT and the Financial Crisis." Presented at the University of Western Ontario's Ivy Business School Research Seminar, London, ON, CA.

Markus, M. (2011). "Keynote Speaker: Mortgaged Future: IT and the Financial Crisis." Presented at the Academy of Management's Academy of Management 2011 Annual Meeting, San Antonio, TX.

Fedorowicz, J., Sawyer, S., Williams, C. B., Markus, M., Tyworth, M., Jacobson, D., Vilvovsky, S., Dias, M., Tomasino, A. (2011). Design Observations Regarding Public Safety Networks. Presented at the Digital Government Society of North America's 12th International Digital Government Research Conference, College Park, Maryland.

Markus, M. (2011). "Governance: Archetypes and Forms." Presented at the National Science Foundation's Boston College Social Media Workshop, Chestnut Hill, MA.

Markus, M. (2011). "Panelist: Digital Business Strategy: Enablers and Inhibiters." Presented at the Temple University and MIS Quarterly's Next Generation of Insights on Digital Business Strategy, Philadelphia, PA.

Markus, M. (2011). "Mortgaged Future: IT's Supporting Role in the Real Estate Finance Crisis." Presented at the London School of Economics's 11th Social Study of ICT Workshop at LSE, London, UK.

Markus, M. (2011). "Mortgaged Future: Did IT Have a Role in Creating the Crisis in Real Estate Finance?" Presented at the Claremont Graduate University's School of Information Systems and Technology Research Seminar, Claremont, CA.

Markus, M. (2011). "Mortgaged Future: Did IT Have a Role in Creating the Crisis in Real Estate Finance?" Presented at the Fordham University's Schools of Business Research Seminar, New York, NY.

Markus, M. (2011). "Mortgaged Future: Did IT Have a Role in Creating the Crisis in Real Estate Finance?" Presented at the Boston University's Organizations Seminar, Boston, MA.

Markus, M., Bui, Q. (2011). Governing Public Sector Interorganizational Network Infrastructures - The Importance of Legal Arrangements. Presented at the University of Hawaii's Hawaii International Conference on System Siences, Kauai, Hawaii.

Steinfield, C. W., Markus, M., Wigand, R. T. (2011). Cooperative Advantage and Vertical Information System Standards: An Automotive Supply Chain Study. Presented at the 2011 Hawaii International Conference on Systems Sciences, Koloa, Kauai, Hawaii.

Chircu, A. M., Chand, D. R., Markus, M., Grover, V., Majchrzak, A., Rosemann, M. (2010). BUSINESS PROCESS MANAGEMENT AND THE IS FIELD (published as: Chircu, A. M, Grover, V, Majchrzak, A, Rosemann, M. “Business Process Management and the IS Field,” International Conference on Information Systems, St. Louis, MO, December 13-15, 2010, published in ICIS 2010 Proceedings, Paper 142, http://aisel.aisnet.org/icis2010_submissions/142). Presented at the International Conference on Information Systems, St. Louis, MO, USA.

Markus, M. (2010). "Governing Interorganizational Network Infrastructures." Presented at the Knowledge in Organizations Conference, Monte Veritá, CH.

Markus, M. (2010). "Meet the Editors." Presented at the Association Information et Management, La Rochelle, France.

Markus, M., Rivard, S. (2009). "Building IS Theory-Difficulties and Directions; Writing Theory."

Bodeau, D., Fedorowicz, J., Markus, M., Brooks, J. (2009). Characterizing and Improving Collaboration and Information-Sharing across Emergency Preparedness and Response Communities. Presented at the International Conference on E-government, Boston, MA.

Markus, M. (2009). "Qualitative Research Methods for Research Masters Students."

Markus, M. (2009). "Switching Gears: Information Technology in Organizations in the Era of Utility and Cloud Computing."

Markus, M., Rowe, F. (2009). "Causal Structures in IS Research-A Classic Updated." Presented at the Association Information et Management Journee de Recherche: Theories Socialed et Management des Systems d'Information, Ecole de Management Strasbourg, Strasbourg, France.

Williams, C. B., Sawyer, S., Fedorowicz, J., Markus, M., Tyworth, M., Dias, M., Jacobson, D. (2008). Mapping Theory to Practice: A Cartographic Analysis of Public Safety Networks. Presented at the 9th Annual International Conference on Digital Government Research, Montreal, Canada.

Markus, M. (2008). "Diversity-Oriented Research-Bridging the Gap between Quantitative and Qualitative Methods." Presented at the Association Information et Management, Paris, FR.

Markus, M. (2008). "Collective IT Governance--Trends and Issues in Organizational Information Technology Use." Presented at the Pennsylvania State University, University Park, PA.

Markus, M. (2008). "Going the Last Mile for Business Integration." Presented at the International Conference on Information Systems CIO Symposium, Paris, France.

Sawyer, S., Fedorowicz, J., Tyworth, M., Markus, M., Williams, C. B. (2007). A Taxonomy for Public Safety Networks. Presented at the 8th Annual International Conference on Digital Government Research (DG.o), Philadelphia, PA.

Markus, M. (2007). "Interorganizational Data and Process Standardization: Collective Action and Performance Outcome."

Markus, M. (2007). "Interorganizational Data and Process Standardization: Collective Action and Performance Outcomes."

Markus, M. (2007). "Interorganizational Data and Process Standardization: Collective Action and Performance Outcomes."

Markus, M. (2007). "The US-International Divide in OCIS Type Research: Overcoming Differences in Social Worlds, Theoretical Stances, and Techniques."

Blanchard, A., Markus, M. (2007). Technology and Community Behavior in Online Environments. Presented at the Third International Conference on Communities and Technologies, Ann Arbor, MI.

Markus, M. (2007). "Future Requirements for Enterprise Resource Planning Systems: Interorganizational Data and Process Standardization." Presented at the 2nd Enterprise Systems pre-ICIS 2007 Workshop, Montreal, Canada.

Markus, M. (2007). "Standardization as Collective Action." Presented at the GS1 France Universite d'Ete, Université de Nantes, Nantes, France.

Markus, M. (2006). "Fulbright-Queen's Visiting Research Chair Lecture: When Knowledge-Based Enterprises Collaborate: Building Complex Infrastructures for Interorganizational Information Sharing."

Markus, M. (2006). "Global Sourcing of IT: Necessary Evil or Blessing in Disguise?" Presented at the International Conference on Information Systems, Milwaukee, WI.

Fedorowicz, J., Markus, M., Sawyer, S., Tyworth, M., Williams, C. B. (2006). Design Principles for Public Safety Response Mobilization. Presented at the National Conference on Digital Government Research (DGo), San Diego, CA.

Markus, M. (2006). "The Charles G. Thalhimer Family Scholar-in-Residence Lecture: Tight Connections--Using Information Technology to Link Business Processes Across Organizations."

Hansen, S., Lyytinen, K., Markus, M. (2006). The Legacy of "Power and Politics" in Disciplinary Discourse: A Citation Analysis. Presented at the Twenty-seventh International Conference on Information Systems, Milwaukee, WI.

Markus, M. (2006). "IT Enabling Supply Chain Collaboration: Opportunities and Challenges." Presented at the Mediterranean Conference on Information Systmes, Venice, IT.

Mark, P. N. (2006). "To Forge Stronger Supply Chains Focus on the Weakest Links." Presented at the Supply Chain Management Information Systems (SCMIS) 2006, Taichung, Taiwan.

Wigand, R. T., Steinfield, C. W., Markus, M. (2005). Impacts of Vertical IS Standards: The Case of the US Home Mortgage Industry. Presented at the 38th Hawaii International Conference on Systems Sciences, Waikaloa, Hawaii.

Gelinas, U. J., Markus, M. (2005). The Standards Lens on IS Innovations--The Case of CPFR. Presented at the 38th Hawaii International Conference on Systems Sciences, Waikaloa, Hawaii.

Fedorowicz, J., Gelinas, Ulric J., Jr, Gogan, J. L., Howard, M., Markus, M., Usoff, C. A. (2005). Extending Business Process Modeling Notation For Successful Implementation Of Interorganizational Systems. Presented at the Americas Conference on Information Systems (AMCIS), Omaha, Nebraska.

Markus, M., Dutta, A., Steinfield, C. W., Wigand, R. T. (2005). The Computerization Movement in the US Home Mortgage Industry, 1980-2004. Presented at the CRITO Workshop on Social Informatics, Irvine, California.

Markus, M. (2005). "Invited participant and presenter."

Markus, M. (2005). "Keynote Speaker, Building Successful Interorganizational Systems: IT and Change Management."

Markus, M. (2005). "Keynote Speaker, IT and Interorganizational Alignment-Impact and Value."

Markus, M. (2005). "Panelist, Confronting the Challenges and Realizing the Opportunities."

Markus, M., Fedorowicz, J. (2004). "Unpacking the Black Box: Material Properties of Interorganizational IT Aggregate." Presented at the Journal of the Association for Information Systems Theory Building Workshop, Washington, D.C.

Markus, M. (2004). "Let's Build IS Theory."

Fedorowicz, J., Markus, M. (2004). "Participating Author, A Framework for IT-related Issues in Interorganizational Coordination."

Steinfield, C. W., Wigand, R. T., Markus, M., Minton, G. (2004). "Participating Author, Promoting E-Business Through Vertical IS Standards: Lessons From the US Home Mortgage Industry."

Fedorowicz, J., Markus, M. (2004). "A Framework for IT-related Issues in Interorganizational Coordination." Presented at the Society for Infomation Management Academic Conference, Washington, D.C.

Christiaanse, E., Markus, M. (2003). "Participation in Collaboration Electronic Marketplaces." Presented at the 36th Hawaii International Conference on Systems Sciences, Kona, Hawaii.

Markus, M., Steinfield, C. W., Wigand, R. T. (2003). "The Evolution of Vertical IS Standards: Electronic Interchange Standards in the US Home Mortgage Industry." Presented at the ICIS Pre-conference MISQ Special Issue Workshop on Standard Making, Seattle, WA.

Markus, M. (2003). "Keynote Speaker, Building IS Theory."

Markus, M. (2003). "Keynote Speaker, Standards and the Diffusion of Networked Information Technologies: The Case of the US Home Mortgage Industry."

Markus, M. (2003). "Panelist, The Dark Side of Information and Communication Technologies: View From the Industry Level of Analysis."

Markus, M., Banerjee, P., Ma, L. (2002). "Electronic Marketplaces in Hong Kong's Trading Industry." Presented at the 35th Hawaii International Conference on Systems Sciences, Kona, Hawaii.

Markus, M. (2002). "What Is a B2B Marketplace?" Presented at the Association Information et Management, Hammamet, Tunisia.

Blanchard, A., Markus, M. (2002). "Sense of Virtual Community--Maintaining the Experience of Belonging." Presented at the Hawaii International Conference on Systems Sciences, Kona, Hawaii.

Christiaanse, E., Markus, M. (2002). "B2B e-Marketplaces and the Structure of Channel Relationships." Presented at the International Conference on Information Systems, Barcelona, Spain.

Soh, C., Markus, M. (2002). "B2B e-Marketplaces--A Strategic Archetypes Approach." Presented at the International Conference on Information Systems, Barcelona, Spain.

Brehm, L., Heinzl, A., Markus, M. (2001). "Tailoring ERP Systems: A Spectrum of Choices and their Implications." Presented at the 34th Annual Hawaii International Conference on Systems Sciences, Maui, Hawaii.

Preiser-Houy, L., Mark, P. N. (2000). "Technical Expert, Service Provider or Partner--What Determines the Role Choices of IS Specialists?" Presented at the AmCIS 2000, Long Beach, CA.

Brehm, L., Markus, M. (2000). "The Divided Software Life Cycle of ERP Packages." Presented at the First Global Information Technology Management Conference, Memphis, TN.

Eriksen, L. B., Axline, S., Markus, M. (1999). "What Happens After "Going Live" With ERP Systems? Competence Centers Can Support Effective Institutionalization" Presented at the Fifth Americas Conference on Information Systems, Milwaukee, WI.

Service

Department Service
Committee Member for IPM Department Research Committee - Present
Committee Member for IPM Recruiting Committee, 2013 - 2013

University Service
Committee Chair for Chair, Bentley Research Council, 2012 - Present
Committee Member for PhD Council, 2005 - Present
Committee Member for Research Comittee, 2010 - 2011
Committee Member for President Larson's Strategic Planning Committee, 2008 - 2008

Professional Service
Senior Editor, Special Issue on ICT and Societal Challenges for MIS Quarterly Special Issue on ICT and Societal Challenges, 2012
Conference/Workshop Track Chair for ICIS 2014 Track on Societal Impacts of ICT, 2013 - 2014
Editor, Journal for MIS Quarterly, 2007 - 2010

Public Service
Board Member for Boston Lyric Opera, 2008 - Present