Monica Garfield

Monica Garfield

  • Professor Emeritus, Computer Information Systems
  • Professor, Bentley University
  • International Coordinator, Addis Ababa University, PhD program, Information Systems
  • Department Chair
  • Executive Committee Member
  • Ph.D. in Management, University of Georgia-Athens
  • M.B.A. in MIS, Boston University
  • M.S. in MIS, Boston University
  • B.A. in Cognitive Science, Vassar College

Teaching Interests

Database; Strategic Information Systems: Data Driven Decision Making and various Ph.D. seminars

Research Interests

Data driven decision making in non-profits; Knowledge Creation; Telemedicine; Cross-Cultural work; Creativity; Team work and team formation;

Consulting/Practice Interests

Data driven decision making in non-profits; Creativity; Team work and team formation; Cross-Cultural work

Bio

My research focuses on the use of IT to enhance team formation, digital transformation, and knowledge creation in the healthcare industry. My current work aims to use data and IT to improve society and reduce homelessness. I have been published in MISQ, JMIS and CACM. I am currently the international coordinator for the IS PhD program in Addis Ababa University Ethiopia and the VP of Region 1 for AIS.

Professional Memberships

  • Association for Computing Machinery 2020-01-01 - Present
  • The Association for Information Systems 1997-01-01 - Present

    • Awards and Honors

  • Sandra Slaughter Service Award, Association of Information Systems
  • 2017 Best Paper Award, ICKM 2017 : 19th International Conference on Knowledge Management
  • 2015 Mentor ICIS PhD consortium, ICIS
  • 2013 Best Social Informatics Paper Award, American Society for Information Science & Technology
  • Cooper Award, North Americann Case Research Association
  • 2011, Best Health Care Case Published, Case Research Journal
  • Conference Best Paper, NACRA
  • 2010, Volunteer Spotlight, The Association for Information Systems - AIS
  • 2009, NACRA Research Grant
  • Best Paper Bled Conference
  • Bentley Outstanding Scholarly Contribution Award
  • Best paper in Healthcare Track at Hawaii International Conference on System Sciences, Big Island, Hawaii
  • Organizational Communication and Information Systems (OCIS), Best Published Paper Award, Academy of Management
  • International Conference on Information Systems (ICIS), Doctoral Consortium

    • Scholarly Contributions and Creative Productions

    Journal Articles

  • Xu, J., Garfield, M. J. (2024). Analytics for an Audience of Healthcare Professionals: Curriculum Design and Student Perceptions. Information Systems Education Journal 22 82-96.
  • Ghosh, K., Dohan, M., Veldandi, H., Garfield, M. J. (2022). Digital Transformation in Healthcare: Insights on Value Creation. Journal of Computer Information Systems 11-Jan.
  • Hao, H., Garfield, M., Purao, S. (2022). The Determinants of Length of Homeless Shelter Stays: Evidence-Based Regression Analyses. International Journal of Public Health (Link)
  • Parthasarathy, ., , A. R., Garfield, M. J. (2021). Implementation of secure health information technology innovations: An extended diffusion of innovations perspective. e-Service Journal, (12) 3 43-76.
  • Parthasarathy, R., Garfield, M. J., Rangarajan , A., Kern , J. (2021). The Case of Organizational Innovation Capability and Health Information Technology Implementation Success: As You Sow, So You Reap?.. International Journal of Healthcare Information Systems and Informatics, (16) 4 27-Jan.
  • Mengesha, G., Garfield, M. J. (2019). A contextualized IT adoption and use model for telemedicine in Ethiopia. Information Technology for Development, (25) 2 184-203.
  • Hansen, S., Gogan, J. L., Baxter, R. J., Garfield, M. J. (2019). Informed collaboration in health care: An embedded‐cases study in geriatric telepsychiatry. Information Systems Journal, (29) 2 514-547.
  • Mengesha , G. H., Garfield, M. J., , . (2018). A contextualized IT adoption and use model for telemedicine in Ethiopia. Information Technology for Development 20-Jan.
  • LeRouge, C., Garfield, M., Alan, H., , . (2014). Patient perspectives of telemedicine quality.. Patient Prefer Adherence 9 25-40.
  • LeRouge, C., Garfield, M. J., , . (2013). Crossing the Telemedicine Chasm: Have the U.S. Barriers to Widespread Adoption of Telemedicine Been Significantly Reduced?. International Journal of Environmental Research and Public Health, (10) 6472-6484.
  • Assefa, T., Garfield, M. J., Meshesha, M. (2013). Barriers of Knowledge Sharing among Employees: the Case of Commercial Bank of Ethiopia (CBE). Journal of Information and Knowledge Management, (12) 2
  • Garfield, M. J., Dennis, A. R. (2013). Towards an Integrated Model of Group Development: Disruption of Routines by Technology-Induced Chang. Journal of Management Information Systems, (29) 3 43-86.
  • LeRouge, C., Garfield, M. J., Collins, R. W. (2012). Telemedicine: Technology mediated service relationship, encounter, or something else?. International Journal of Medical Informatics, (81) 622-636.
  • Gogan, J. L., Garfield, M. J. (2012). A Telemedicine Opportunity or Distraction?. Case Research Journal, (32) 2 (Link)
  • Gogan, J. L., Baxter, R. J., Garfield, M. J., Usoff, C. A. (2011). Pilot-Testing an Interorganizational System to Reveal Relational Feasibility Issues. Engineering Management Journal, (23) 2
  • Suleiman, J., Garfield, M. J. (2006). Conceptual Data Modeling in the Introductory Database Course: Is it Time for UML?. Journal of Information Systems Education, (17) 1 93-100. (Link)
  • Cohen, C. F., Birkin, S. J., Cohen, M. E., Garfield, M. J., Webb, H. W. (2006). Managing Conflict During An Organizational Acquisition. Conflict Resolution Quarterly, (23) 3 317-331.
  • Garfield, M. J. (2005). Acceptance of Ubiquitous Computing. Information Systems Management, (22) 4 p24-31.
  • LeRouge, C., Garfield, M. J., Hevner, A. (2005). Managing High-Tech/ High-Touch Service Encounters: Provider Perspectives of Telemedicine Encounter Quality. International Journal of Healthcare Technology and Management, (6) 6-Apr
  • Garfield, M. J., Kamis, A., LeRouge, C. (2004). Champion Networks in Federated Interorganizational Systems: Case Studies in Telemedicine. Communications of the AIS, (14) 28
  • Cohen, C., Birkin, S. J., Garfield, M. J., Webb, H. W. (2004). Managing Conflict in Software Testing: Lessons From the Field. Communications of the ACM, (Jan)
  • Vician, C., Garfield, M. J., Hoffer, J., Prescott, M., Rollier, B., Strong, D. M. (2004). The AMCIS 2003 Panels of IS Education-II: The Chicken and the Egg Debate: Positioning Database Content in the Information Systems Curriculum. Communications of the AIS, (14) 7
  • Garfield, M. J., , . (2003). Four Case Studies in State Telemedicine Initiatives. Telemedicine Journal and e-Health, (9) 2 197.
  • Dennis, A. R., Garfield, M. J. (2003). The Adoption and Use of GSS in Project Teams: Towards More Participative Processes and Outcomes. MIS Quarterly, (27) 2 289.
  • Garfield, M. J., Trumble, R., Siplin, C., Lu, H. (2003). The Human Resources Management of Technical People: America and Japan. International HR Journal, (summer)
  • Hevner, A. R., Collins, R. W., Garfield, M. J. (2002). Product and Project Challenges in Electronic Commerce Software Development. Database
  • Garfield, M. J., Taylor, N., Dennis, A. R., Satzinger, J. (2001). Modifying Paradigms:Individual Differences, Creativity Techniques and Exposure to Ideas in Group Idea Generation. Information Systems Research, (12) 3 322-333.
  • Satzinger, J., Garfield, M. J., Nagasundaram, M. (1999). The Creative Process: The Effects of Group Memory on Individual Idea Generation. Journal of Management Information Systems, (15) 4 143-160.
  • Garfield, M. J., Watson, R. (1998). Differences in National Information Infrastructures: the Reflection of National Cultures. Journal of Strategic Information Systems, (9) 313-337.
  • Trumble, R., Tudor, T., L.A, F., Garfield, M. J. (1998). Higher Education Curricula: Investigating the Framework of an Expert Systems Model. Educational Research Quarterly, (21) 4 47-60.
  • Garfield, M. J., McKeown, P. (1997). Security Issues on the Internet: Securing a Corporate Network from Unwanted Guests. Information Systems Management, (14) 1 41-46.
  • Dennis, A. R., Valacich, J., Carte, T., Garfield, M. J., Haley, B., Aronson, J. (1997). The Effectiveness of Multiple Dialogs in Electronic Brainstorming. Information Systems Research, (8) 2 196-211.
  • Garfield, M., Smith, C., Purao, S. Homeless returners: Who returns to shelter and why?. (In Progress)

    • Book Chapters

  • Assefa, T., Garfield, M. J., Meshesha, M. (2014). Enabling Factors for Knowledge Sharing among Employees in the Workplace Building Competitive Public Sector with Knowledge Management Strategy. IGI Publisher
  • Garfield, M. J. (2008). Creativity Support Systems . Heidelberg: Springer
  • Dennis, A. R., Garfield, M. J., Topi, H., Valacich, J. S. (2006). Conducting Experimental Research in HCI: From Topic Selection to Publication . Armonk, NY: M.E. Sharpe
  • Carte, T., Chidambaram, L., Garfield, M. J., Hicks, L., Cole, C. (2006). Group Creativity and Collaborative Technologies: Understanding the Role of Visual Anonymity ***** Note this is the same paper that was presented at CRIWG . Heidelberg: Springer Berlin
  • Richard, W., McKeown, P., Garfield, M. J. (1997). Topologies for Electronic Cooperation . Germany: Deutscher UniversitÔøΩts Verlag
  • Dennis, A., Garfield, M. J., Topi, H., Valacich, J. Conducting Experimental Research In HCI: From Topic Selection To Publication . Armonk, NY: M. E. Sharpe, Inc (Forthcoming)

    • Conference Proceedings

  • Xu, J., Garfield, M. J. (2023). “Analytics for an Audience of Healthcare Professionals: Curriculum Design and Student Perceptions” ISCAP Conference
  • Purao, S. R., Garfield, M. J., Gu, X., Bhetwal, P. (2019). “Predicting the Slide to Long-term Homelessness”
  • Semeon , G., Garfield, M. J., Meshesha, M., David, D. (2013). “Conceptualizing the Impact of Social Capital on Knowledge Creation: Mediating Roles of Socialization and Externalization in a Multi-Stakeholder Agricultural Innovation Platform”
  • Hailemariam, G., Garfield, M. J., Kebede, A., Musa, P. (2013). “In search of Insights for Institutionalization of Telemedicine in the Health Care System in Ethiopia”
  • Getachew Hailemariam, G., Garfield, M. J., Kebede, A. A., Musa, P. (2013). “Stakeholders Analysis of Ethiopian Telemedicine Projects, the case of Black Lion Hospital, Addis Ababa, Ethiopia,”
  • Yigzaw, M., Boudreau, M., Garfield, M. J., Libsie, M. (2013). “Indigenous Techniques of Knowledge Creation in Qinea Schools of Ethiopian”
  • Assefa, T., Garfield, M. J., Meshesha, M. (2012). “Barriers of Knowledge Sharing among Employees: the Case of Commercial Bank of Ethiopia (CBE)”
  • Assefa, T., Garfield, M. J., Meshesha, M. (2012). “The Impact of Organization Culture on Knowledge Sharing Among Employees in Commercial Bank of Ethiopia (CBE)”
  • Gogan, J. L., Karra, S., Garfield, M. J. (2012). “We did not use telemedicine that time: Can critical incidents analysis explain post-adoption telemedicine non-use?”
  • Gogan, J. L., Garfield, M. J. (2011). “Partners TeleStroke: Deploying resources to save lives” European Conference on Information Systems Helsinki, Finland
  • Gogan, J. L., Baxter, R. J., Garfield, M. J. (2010). “Emotional aspects of telemedicine use during pediatric critical care consultations”
  • Gogan, J. L., Garfield, M. J. (2010). “Clinicians' Emotions and Telestroke Use”
  • Gogan, J. L., Baxter, R. J., Garfield, M. J., Usoff, C. A. (2010). “Assessing Relational Feasibility in Two Pilot Test Projects of IT-Enabled Collaboration in Emergency Health Care”
  • Gogan, J. L., Baxter, R. J., Garfield, M. J. (2009). “Seeing the Patient's Eyes: System Trust in Telemedicine”
  • Gogan, J. L., Garfield, M. J., Baxter, R. J. (2009). “The 'fear factor' in critical care tele-pediatrics”
  • Gogan, J. L., Baxter, R. J., Garfield, M. J., Usoff, C. A. (2009). “Assessing relational feasibility in two pilot test projects of IT-enabled collaboration in health care”
  • Gogan, J. L., Garfield, M. J., Robbert, M. (2007). “Confidence in crises: Time-pressed inter-organizational information sharing”

    • Other Scholarly Work

  • Garfield, M. J. (2014). Determinants of e-Health Adoption, Use and Routnization in the Health Facilities of Low Income countries: the case of telemedicine in Ethiopia. , (Home Healthcare and Hospice Information Technology Conference) (Forthcoming).
  • Garfield, M. J. Informed Collaboration in Healthcare: An Embedded Cases Study in Geriatric Telepsychiatry. (In Progress).
  • Ishakian, V.A Personalized Approach to Addressing the Homeless Experience. (In Progress).

    • Presentations

  • Hao, H., Garfield, M. J. (2023). “What Factors Affect the Digital Technology Adoption by the Elderly for Daily Life and Health Management, a UTAUT Analysis” Presented at the Bentley University Annual Research Showcase Poster Session
  • Hao, H., Garfield, M. J. (2023). “What Factors Affect the Elderly‚Äôs Adoption of Digital Technologies for Daily Life and Health Management: A UTAUT Study” Presented at the Americas Conference on Information Systems Panama City, Panama
  • Hao, H., Garfield, M. J. (2023). “What Factors Affect the Digital Technology Adoption by the Elderly for Daily Life and Health Management - a UTAUT Analysis” Presented at the Conference on Health IT and Analytics (CHITA)
  • CICCHETTI, C., Raman, K., Garfield, M. J., Aljanaideh, A., Frydenberg, M. E. (2023). “FinTech and ChatGPT Hack-Fest 2023” Presented at the Lab for Economics, Accounting and Finance & CIS Sandbox Hackathon Bentley University
  • Page, X., Capener, A., Cullen, S., Wang, T., Garfield, M. J., Wisniewski, P. (2022). “Perceiving Affordances Differently: The Unintended Consequences When Young Autistic Adults Engage with Social Media” Presented at the ACM CHI 22 New Orleans, LA
  • Hao, H., Garfield, M. J., Purao, S. R. (2020). “Regression Models of Length of Homeless Shelter Stays In Boston: An Application of Data Analytics” Presented at the Presented at the Conference on Health IT and Analytics (CHITA) Virtual
  • Purao, S. R., Garfield, M. J. (2020). “Process Modeling in Humanitarian Settings: A Case Study and Lessons Learned” Presented at the Association for Information Systems European Conference on Information Systems Marrakech, Morocco
  • Garfield, M. J. (2019). “Using Technology to Save Lives” Presented at the Congreeson Internacional de Informatica y Computacion de la ANIEI Transformacion Digital Hacia la Industria 4.0 Puebla, MX
  • Purao, S. R., Garfield, M. J., Gu, X., Bhetwal, P. (2019). “Predicting the Slide to Long-term Homelessness” Presented at the IEEE 21st IEEE Conference on Business Informatics Moscow, Russia
  • Ghosh, K., Dohan, M., Veldandi, H., Garfield, M. (2019). “Digital Transformation in Healthcare: A View from Senior Leaders” Presented at the Informs Informs Healthcare 2019 Cambridge, MA
  • Weldemariam , G., Garfield, M. J. (2019). “Framework for Externalization of Tacit Knowledge in Participatory Agricultural Research in Ethiopia: The Case of Farmers Research Group (FRG)” Presented at the HICSS-52 Maui, HI
  • Lucas, W., Garfield, M. (2018). “Is Another Degree Right for You?” Presented at the AnitaB.org Grace Hopper Celebration (GHC) Houston, TX
  • Hagos, Y., Anteneh, S., Garfield, M. J. (2018). “A Conceptual Model of E-learning Systems Success and Its Implication for Future Research” Presented at the IEEE 17th International Conference on Information Technology Based Higher Education and Training (ITHET) Olhao, Portugal
  • Garfield, M. J., Yates, D. J. (2017). “Battling the Digital Divide: Tech Goes Home” Presented at the North American Case Research Association 2017 North American Case Research Association Chicago, IL
  • Gizaw , K., Garfield, M. J. (2017). “Personal Knowledge Management: Systematic Review & Future Direction” Presented at the World Academy of Science, Engineering and Technology International Conference on Knowledge Management London, England
  • Mengesha , G., Garfield, M. J. (2016). “A Contextualized IT adoption and Use Model for e-health: The Case of Telemedicine at Black Lion Teaching Hospital, Ethiopia” Presented at the AIS AMCIS San Diego, CA
  • Hagos, Y., Garfield, M. J., Anteneh, S. (2016). “Measurement factors model for e-learning systems success” Presented at the IEEE Research Challenges in Information Science (RCIS), 2016 IEEE Tenth International Conference on Grenoble, France
  • Semeon , G., Garfield, M. J., Meshesha, M. (2015). “Towards Enabling Tacit Knowledge Externalization Using Mobile Phone: The Case of Participatory Agricultural Innovation in Ethiopia” Presented at the IEEE Africon 2015 Addis Ababa, Ethiopia
  • Atinaf, M., Garfield, M. J. (2015). “Design and Development of a Community-based mHealth Knowledge Sharing System” Presented at the AIS AMCIS 2015 Puerto Rico
  • Semeon , G., Garfield, M. J., Meshesha, M. (2015). “Exploring Mechanisms in Tacit Knowledge Externalization: Preliminary Findings from Participatory Agricultural Innovation Practices in Ethiopia” Presented at the AIS AMCIS 2015 Puerto Rico
  • Mengesha, G., Garfield, M. J., Kebede, A. (2014). “Determinants of e-Health Adoption, Use and Routnization in the Health Facilities of Low Income countries: the case of telemedicine in Ethiopia” Presented at the Maryland Health Information Technology H3IT 2014 Washington, DC
  • Mengesha, G., Kebede, A., Garfield, M. J., Musa, P. (2014). “Preliminary Assessment of Ethiopian Physicians Taste for Telemedicine: The Case of Black Lion Hospital, Addis Ababa, Ethiopia” Presented at the AIS ECIS 2014 Tel Aviv, Israel
  • Assefa, T., Garfield, M. J., Meshesha, M. (2014). “Proposing a Knowledge Management System (KMS) Architecture to Promote Knowledge Sharing Among Employees” Presented at the AIS ECIS 2014 Tel Aviv, Israel
  • Garfield, M. J., Olbrich, S., Ariav, G., Etzion, O., Alpar, P. (2014). “The Impact of Big Data on the Epistemological Discourse in Information Systems Research” Presented at the AIS ECIS 2014 Tel Aviv, Israel
  • Semeon , G., Garfield, M. J., Meshesha, M., David, D. (2013). “Conceptualizing the Impact of Social Capital on Knowledge Creation: Mediating Roles of Socialization and Externalization in a Multi-Stakeholder Agricultural Innovation Platform” Presented at the AMCIS 2013 Chicago, Illinois
  • Hailemariam, G., Garfield, M. J., Kebede, A., Musa, P. (2013). “In search of Insights for Institutionalization of Telemedicine in the Health Care System in Ethiopia” Presented at the AMCIS 2013 Chicago, Illinois
  • Getachew Hailemariam, G., Garfield, M. J., Kebede, A. A., Musa, P. (2013). “Stakeholders Analysis of Ethiopian Telemedicine Projects, the case of Black Lion Hospital, Addis Ababa, Ethiopia,” Presented at the AMCIS 2013 Chicago, Illinois
  • Yigzaw, M., Boudreau, M., Garfield, M. J., Libsie, M. (2013). “Indigenous Techniques of Knowledge Creation in Qinea Schools of Ethiopian” Presented at the HICSS-46 Maui, HI
  • Assefa, T., Garfield, M. J., Meshesha, M. (2012). “Barriers of Knowledge Sharing among Employees: the Case of Commercial Bank of Ethiopia (CBE)” Presented at the ACM MEDES 2012 Addis Ababa, Ethiopia
  • Assefa, T., Garfield, M. J., Meshesha, M. (2012). “The Impact of Organization Culture on Knowledge Sharing Among Employees in Commercial Bank of Ethiopia (CBE)” Presented at the ECKM 2012 Universidad Polit√©cnica de Cartagena, Spain
  • Gogan, J. L., Garfield, M. J. (2011). “A telemedicine opportunity or distraction?” Presented at the North American Case Research Association NACRA 2011 San Antonio, TX
  • Baxter, R. J., Gogan, J. L., Garfield, M. J. (2010). “Emotions and Information Technology Use: Three Telemedicine Cases” Presented at the North American Case Research Association NACRA 2010 Annual Meeting Gatlinburg, TN
  • Workineh, M., Garfield, M. J. (2010). “Exploring Indigenous Techniques Of Knowledge Creation In Ethiopia” Presented at the European Conference on Information Systems (ECIS) Pretoria, South Africa
  • Druffel, K., Garfield, M. J. (2010). “Standardization and KM: Evaluating Knowledge Quality” Presented at the OLKC European Conference on Organizational Knowledge, Learning, and Capabilities Boston, MA
  • Garfield, M. J., Gogan, J. L., Baxter, R. J. (2009). “Business Models in Telemedicine” Presented at the Global Information Technology Management Association (GITMA) Mexico City, Mexico
  • Gogan, J. L., Baxter, R. J., Garfield, M. J. (2009). “Seeing the Patient's Eyes: System Trust in Telemedicine” Presented at the 22nd Bled eConference Bled, Slovenia
  • Gogan, J. L., Garfield, M. J., Baxter, R. J. (2009). “The 'fear factor' in critical care tele-pediatrics” Presented at the European Conference on Information Systems (ECIS) Verona, Italy
  • Gogan, J. L., Baxter, R. J., Garfield, M. J., Usoff, C. A. (2009). “Assessing relational feasibility in two pilot test projects of IT-enabled collaboration in health care” Presented at the HICSS Kauii, Hawaii
  • Gogan, J. L., Garfield, M. J., Robbert, M. (2007). “Confidence in crises: Time-pressed inter-organizational information sharing” Presented at the AMCIS (Americas Conference on Information Systems) Keystone, Colorado
  • Carte, T., Chidambaram, L., Lim, Y., Garfield, M. J. (2007). “Group Diversity and Creativity: Does Anonymity Matter?” Presented at the ICIS 2007 Montreal, Canada
  • Carte, T., Chidambaram, L., Garfield, M. J., Hicks, L., Cole, C. (2006). “Group Creativity and Collaborative Technologies: Understanding the Role of Visual Anonymity” Presented at the CRIWG 2006 Medina del Campo, Spain
  • Garfield, M. J., Kamis, A., LeRouge, C., Gratz, D. (2005). “Effective Champion Networks in Interorganizational Telemedicine Programs” Presented at the American TelemedicineAssociation 2005, Tenth Annual Meeting and Exposition Denver, CO
  • Cohen, C. F., Birkin, S. J., Cohen, M. E., Garfield, M. J., Webb, H. W. (2004). “CONFLICT DURING ORGANIZATIONAL CHANGE: ACQUISITION OF A SOFTWARE DEVELOPMENT FIRM” Presented at the 10th International Conference on Industry, Engineering, and Management Systems Cocoa Beach, FL
  • LeRouge, C., Garfield, M. J., Hevner, A. R., Collins, R. (2004). “Managing Technology Service Encounters: Provider Perspectives of Telemedicine Encounter Quality” Presented at the AMCIS New York City
  • Trumble, E. R., Trumble, R. R., Garfield, M. J. (2004). “MEDICO-ECONOMIC REALITIES IN A CHANGING MARKETPLACE” Presented at the American Association of Neurological Surgeons Orlando, FL
  • LeRouge, C., Hevner, A., Collins, R., Garfield, M. J., Law, D. (2004). “Social and Technical Quality Attributes in a Telemedicine Encounter: Contrasting Perspectives” Presented at the American Telemedicine Association 2004, Ninth Annual Meeting and Exposition Tampa, FL
  • LeRouge, C., Hevner, A., Collins, R., Garfield, M. J. (2004). “Telemedicine Encounter Quality: Comparing Patient and Provider Perspectives of a Socio-Technical System” Presented at the HAWAII INTERNATIONAL CONFERENCE ON SYSTEM SCIENCES Big Island, Hawaii
  • Garfield, M. J., Gogan, J. L. (2003). “Vertical & horizontal information flows: the case of SARS”
  • LeRouge, C., Law, D., Garfield, M. J., Hevner, A., Gratz, D. (2002). “Telemedicine Encounter Quality: A Tale Perspectives” Presented at the American Telemedicine Association Conference Los Angeles, California
  • Lynch, A., Garfield, M. J. (2002). “Improving Audit Teams' Ability to Uncover Fraud: A Study in Enhancing Teams' Creative Output” Presented at the DSI San Diego, CA
  • Birkin, S. J., Cohen, C. F., Garfield, M. J., Webb, H. W. (2002). “The Impact of Organizational and Group Factors on Software Testing Outcomes” Presented at the DSI San Diego, CA
  • LeRouge, C., Garfield, M. J., Hevner, A. (2002). “Quality Attributes in Telemedicine Video Conferencing” Presented at the HICCS Hawaii
  • Birkin, S., Cohen, C., Garfield, M. J., Webb, H. (2002). “Causes and Consequences of Conflict in Software Testing” Presented at the the Global Business and Technology Association 2002 International Conference Rome, Italy
  • Garfield, M. J., Webb, H. (2001). “Software Testing Engineers - Identity of Self and Defining Their In-Group and Out-Group” Presented at the IFIP 8.2 New Orleans, LA
  • Garfield, M. J. (2000). “Critical Success Factors for State Telemedicine Policy” Presented at the AMCIS Long Beach, CA
  • Garfield, M. J., Satzinger, J., Taylor, N., Dennis, A. (1997). “The Creative Road: The Impact of the Person, Process and Feedback on Idea Generation” Presented at the Americas Conference on Information Systems Indianapolis, IN
  • Carte, T., Garfield, M. J., Clawson, V., Bostrom, R. (1996). “Characteristics of Effective GSS Facilitators” Presented at the Americas Conference on Information Systems Phoenix, AZ
  • Satzinger, J., Garfield, M. J., Nagasundaram, M. (1996). “Impact of Feedback on Individual Creativity"” Presented at the Americas Conference on Information Systems Phoenix, AZ

    • Service

    Service: Department

  • Chair for CIS Department 2022-01-26 - Present
  • Interim Department Chair for CIS Department 2021-09-25 - 2022-01-25
  • Committee Chair for Research Comittee 2018-12-01 - 2020-05-31
  • Committee Member for P&T 2018-08-01 - Present
  • Committee Member for Recruiting Committee 2017-09-01 - 2020-05-31
  • Mentor (Faculty) for Women in IT 2017-08-01 - Present
  • Committee Chair for Recruiting Committee 2013-05-01 - 2015-02-28
  • Committee Member for Freshman IT experience 2011-01-01 - 2012-09-30
  • Committee Member for P&T 2010-08-01 - 2018-08-31
  • Committee Chair for Marketing 2008-01-01 - 2013-09-01

    • Service: Public

  • Ambassador for Tech Soup 2017-04-01 - Present
  • Officer, Other Officer for Non-Profit Technology Club Of Boston 2017-08-01 - 2021-12-31
  • Committee Member for Wellesley High school 2011-01-01 - 2015-06-30
  • Committee Member for National Charity League 2010-09-01 - 2015-06-30
  • Committee Member for Wellesley Cotillion 2014-09-01 - 2014-12-31
  • Committee Member for Wellesley Hills Congregation Church, Christian Education 2009-01-01 - 2012-09-30
  • Committee Member for Wellesley Middle School - Hospitality Committee 2010-09-01 - 2011-06-30
  • Coach for Wellesley Youth Lacrosse 2008-03-01 - 2011-06-30
  • Committee Member for Wellesley Youth Football Auction 2010-08-01 - 2010-12-31
  • Committee Member for Wellesley Middle School - Food Drive 2010-10-01 - 2010-11-30

    • Service: Professional

  • Officer, Vice President for Association of Information Systems 2020-09-01 - Present
  • Editorial Review Board Member for Digitalization Cases Vol. 2: Mastering Digital Transformation for Global Business: Springer 2020-01-01 - 2021-11-30
  • Chairperson for AVP Conference Systems ICIS 2019-01-01 - 2022-05-31
  • Committee Chair for AMCIS 2019 - SOCIAL MEDIA AND WEB STRATEGY 2018-08-01 - 2019-09-30
  • Committee Chair for EARLY-CAREER FACULTY CONSORTIUM 2017-01-01 - 2017-08-31
  • Conference/Workshop Organizer for Sig Health Workshop 2017-01-01 - 2017-08-31
  • Officer, Other Officer for IG GlobalDevelopment. 2015-01-01 - 2020-09-30
  • 2015 ICIS Doctorial Consortium faculty mentor for ICIS 2014-12-01 - 2015-12-31
  • Officer, Other Officer for Addis Ababa University 2013-01-01 - Present
  • Chairperson for MIS Camp for AMCIS 2017 2013-03-01 - 2017-08-31
  • Editor (Associate), Journal for Health Systems 2011-10-01 - Present
  • Editor (Associate), Journal for International Journal of Healthcare Information Systems and Informatics (IJHISI) 2010-09-01 - 2011-01-31
  • Editor (Associate), Journal for International Journal of Healthcare Information Systems and Informatics (IJHISI) Special Issue 2010-01-01 - 2011-07-31
  • Editor (Associate), Conference for ICIS: Track 6: Human Behavior and IT 2010-01-03 - 2010-07-15
  • Invited Lecture/Presentation for Addis Ababa University 2009-05-01 - Present
  • Editor (Associate), Journal for E-Service Journal 2002-01-01 - 2020-01-31

    • Service: Ph.D. Advising

  • Supervisor 2019/01 - 2020/01
  • 2017/01 - 2020/02
  • Supervisor 2015/03 - 2020/03
  • Supervisor 2014/01 - 2018/02
  • Committee Member 2014/01 - 2018/01
  • Supervisor 2010/01 - 2016/01
  • Supervisor 2010/01 - 2015/01
  • Supervisor 2009/01 - 2014/01
  • Committee Member 2009/01 - 2013/01
  • Supervisor 2009/01 - 2009/01

    • Service: University

  • Committee Member for Graduate Council 2021-10-01 - Present
  • Committee Member for Campus Connection 2020-09-01 - Present
  • Committee Member for Graduate Academic Performance Committee 2018-09-01 - Present
  • Committee Chair for Academic Affairs Committee Board of Trustees 2018-09-01 - 2019-05-31
  • Committee Member for Curriculum Policy Committee 2017-09-01 - 2020-05-31
  • Mentor (Faculty) for Graduate Student Org for IT 2017-09-01 - 2020-05-31
  • participant in EQUIS documentation efforts for EQUIS documentation 2010-09-01 - 2011-09-30
  • Committee Member for Emerging Leaders Task Force - Year 2 2010-09-01 - 2010-11-15
  • Student Organization Advisor for ONE 2009-12-01 - 2011-06-30
  • Valente Center requires all grant recipients to find a reviewer for their work and present their review to the comittee. I reviewed Scott Boss's work. for Reviewer for Valente Center Grant Recipient 2010-01-01 - 2010-12-31
  • Committee Member for Emerging Leaders Task Force - Year 1 2010-01-01 - 2010-04-20
  • Committee Member for Day MBA Program Committee 2008-09-01 - 2016-12-31
  • Committee Member for Assurance of Learning 2009-06-01 - 2010-08-01