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Jennifer Xu

Associate Professor, Computer Information Systems
Ph.D., University of Arizona, 2005
MS, University of Mississippi, 2000
MA, University of Mississippi, 1999
jxu@bentley.edu
Department Phone: 781.891._2711 | Department Fax: 781.891.2949
                       


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Bio

Jennifer J. Xu is an Associate Professor of Computer Information Systems at Bentley University. She received her PhD in Management Information Systems from the University of Arizona in 2005. Her research interests include business intelligence, data mining, business analytics, social network analysis, human-computer interaction, and enterprise systems. She has published more than 50 articles in Information Systems journals, books, and conference proceedings.

Teaching Interests

Systems Analysis and Design, Business Intelligence, Data Warehousing and Data Mining, Programming Languages, Database Management, Management Information Systems.

Research Interests

Business Intelligence and Big Data, Knowledge Discovery and Data Mining, Knowledge Management, Social Network Analysis, Online Community, Information Visualization, Human-Computer Interaction, Electronic Commerce, Health Informatics.

Consulting/Practice Interests

Electronic Commerce, Business Intelligence.

Professional Links

http://cis.bentley.edu/jxu

Professional Memberships

Association for Information Systems
IEEE Computer Society

Awards and Honors

2012, Applying Blog Mining Techniques in Suicide Research and Prevention, Hong Kong Research Grant Council's General Research Fund (GRF)
2011, Bentley Service Award, Bentley
2008, NSF Grant (Co-PI), "Software for Real-World Systems (SRS): Design and Evaluation Methodologies for Enhancing ERP System Usability," $400,000, 2008-2011
2008, Outstanding Scholarly Contribution Award
2007, Bentley Publication Award
2006, Best Paper on the 10th Pacific Asia Conference on Information Systems, Malaysia, July 6-9, 2006.
2005, Graduate In-state Tuition Scholarship, University of Arizona, 2001-2005
2005, Tuition Scholarship and Graduate Assistantship, University of Arizona, 2000-2005
2004, 2004 James LaSalle Outstanding Graduate Student Instructor Award, University of Arizona
2000, Tuition Scholarship and Graduate Assistantship, University of Mississippi, 1997-2000
1995, Renmin Fellowship, Beijing Institute of Technology, Beijing, China, 1991-1995

Publications

Journal Article(s)
Xu, J., Chau, M., Tan, B. (2014). The Development of Social Capital in the Collaboration Network of IS Scholars. Journal of Association for Information Systems, 15 (2), 835-859.

Chau, M., Xu, J. (2012). Business Intelligence in Blogs: Understanding Consumer Interactions and Communities. MIS Quarterly, 36 (4), 1189-1216.

Kaza, S., Xu, J., Marshall, B., Chen, H. (2009). Topological Analysis of Criminal Activity Networks: Enhancing Transportation Security. IEEE Transactions on Intelligent Transportation Systems, 10 (1), 83-91.

Xu, J., Hu, D., Chen, H. (2009). Dynamics of Terrorist Networks: Understanding the Survival Mechanisms of Global Salafi Jihad. Journal of Homeland Security and Emergency Management, 6 (1), 27.

Chau, M., Xu, J., Cao, J., Lam, P., Shiu, B. (2009). Blog Mining: A Framework and Example Applications. IEEE IT Professional, 11 (1), 36-41.

Xu, J., Chen, H. (2008). The Topology of Dark Networks. Communications of the ACM, 51 (10), 58-65.

Chau, M., Xu, J. (2007). Mining Communities and Their Relationships in Blogs: A Study of Hate Groups. International Journal of Human-Computer Studies, 65, 57-70.

Xu, J., Wang, A. G., Li, J., Chau, M. (2007). Complex Problem Solving: Identity Matching Based on Social Contextual Information. Journal of Association for InformationSystems, 8 (10), 525-545.

Shroeder, J., Xu, J., Chen, H., Chau, M. (2007). Automated Criminal Link Analysis Based on Domain Knowledge. Journal of the American Society for Information Science and Technology, 58 (6), 842-855.

Leroy, G., Xu, J., Chung, W., Eggers, S., Chen, H. (2007). An End User Evaluation of Query Formulation and Result Review Tool in Three Medical Meta-search Engines. International Journal of Human-Computer Studies, 76 (11-12), 780-789.

Huang, Z., Chen, H., Guo, F., Xu, J., Wu, S., Chen, W. (2006). Knowledge Mapping: Visualizing the Expertise Space. Decision Support Systems, 42 (3), 1539-1557.

Chen, H., Xu, J. (2006). Intelligence and Security Informatics for National Security. Annual Review of Information Science and Technology, 40, 229-289.

Wang, G., Chen, H., Xu, J., Atabakhsh, H. (2006). Automatically Detecting Criminal Identity Deception: An Adaptive Detection Algorithm. IEEE Transactions on Systems, Man and Cybernetics, 36 (5), 988-999.

Xu, J., Chen, H. (2005). CrimeNet Explorer: A Framework for Criminal Network KnowledgeDiscovery. ACM Transactions on Information Systems, 23 (2), 201-226.

Xu, J., Chen, H. (2005). Criminal Network Analysis and Visualization: A Data MiningPerspective. Communications of the ACM, 48 (6), 101-107.

Xu, J., Chen, H. (2004). Fighting Organized Crimes: Using Shortest-Path Algorithms toIdentify Associations in Criminal Networks. Decision Support Systems, 38 (3), 473-487.

Chen, H., Chung, W., Xu, J., Wang, G., Chau, M., Qin, Y. (2004). Crime Data Mining: AGeneral Framework and Some Examples. IEEE Computer, 37 (4), 50-56.

Book Chapters
Xu, J. (2014). Knowledge Discovery and Data Mining. In Heikki Topi, Allen Tucker (Eds.), Information Systems and Information Technology, Vol. 2 (Computing Handbook Set, Third Edition). Boca Raton: . Taylor and Francis

Li, T. M, Xu, J, Chau, M. (2014). Competition within and Between Communities Within and Across Social Networks. Encyclopedia of Social Networks and Mining. Springer

Memon, N, Xu, J, Hicks, D, Chen, H. (2010). Social Network Data Mining: Research Questions, Techniques, and Applications. In N. Memon, J. Xu, D.L. Hicks, H. Chen (Eds.), Data Mining for Social Network Data (pp. 1-7). Springer

Yates, D. J, Xu, J. (2009). Sensor Field Resource Management for Sensor Network Data Mining. In Alfredo Cuzzocrea (Eds.), Intelligent Techniques for Warehousing and Mining Sensor Network Data (pp. 280-304). Hershey, PA: . IGI Global (link)

Chau, M, Xu, J. (2008). Using Web Mining and Social Network Analysis to Study the Emergence of Cyber Communities in Blogs. In H. Chen, E. Reid, J. Sinai, A. Silke, B. Ganor (Eds.), Terrorism Informatics: Knowledge Management and Data Mining for Homeland Security (pp. 473-494). Berlin: . Springer

Xu, J, Chen, H. (2008). Understanding the Nexus of Terrorist Web Sites. In H. Chen, C. Yang (Eds.), Intelligence and Security Informatics: Techniques and Applications (pp. 65-78). Berlin: . Springer

Conference Proceeding(s)
Xu, J., Lu, Y., Chau, M. (2015). P2P Lending Fraud Detection: A Big Data Approach. Proceedings of the Pacific Asia Workshop on Intelligence and Security Informatics.

Babaian, T., Lucas, W. T., Xu, J. (2014). Task and Process Support in ERP Systems. Advancing the Impact of Design Science: Moving from Theory to Practice - 9th International Conference, DESRIST Proceedings, Lecture Notes in Computer Science (LNCS), Springer, 8463, 443-447.

Babaian, T., Xu, J., Lucas, W. T. (2014). Applying Design Principles for Enhancing Enterprise System Usability. Proceedings of the 9th International Joint Conference on Software Technologies (ICSOFT), SciTePress, ICSOFT -EA (2014), 162-169.

Lucas, W. T., Xu, J., Babaian, T. (2013). Visualizing ERP Usage Logs in Real Time. , Proceedings of the 15th International Conference on Enterprise Information Systems (ICEIS'13).

Topi, H., Xu, J. (2012). Developing an Instrument to Measure Enterprise System Users' Perceptions of System-User Collaboration. , Pacific-Asia Conference on Information Systems.

Lucas, W. T., Babaian, T., Cooprider, J. G., Topi, H., Xu, J. (2010). Applying Human-Computer Collaboration for Improving ERP Usability: Extended Abstract. , Proceedings of the 2010 International Symposium on Collaborative Technologies and Systems (CTS 2010).

Babaian, T., Lucas, W. T., Xu, J., Topi, H. (2010). Usability through System-User Collaboration: Deriving Design Principles for Greater ERP Usability. Springer, Lecture Series in Computer Science, 6105, 394-409. (link)

Babaian, T., Lucas, W. T., Xu, J., Topi, H. (2010). Usability through System-User Collaboration: Deriving Design Principles for Greater ERP Usability. , 5th International Conference on Design Science Research in Information Systems and Technology .

Zhang, Y., Xu, J., Zhu, Q. (2010). Effectiveness of Electronic Word-of-Mouth: The Impact of Message Type, Tie Strength, and Message Delivery Method. , the 9th Workshop on e-Business.

Cooprider, J. G., Topi, H., Xu, J., Dias, M., Babaian, T., Lucas, W. T. (2010). A Collaboration Model for ERP User-System Interaction. , Hawaii International Conference on System Sciences (HICSS).

Cao, J., Knotts, T., Xu, J., Chau, M. (2009). Word of Mouth Marketing through Online Social Networks. , the 15th Americas Conference on Information Systems.

Xu, J. (2009). Identifying Cohesive Local Community Structure in Networks. , International Conference on Information Systems.

Chau, M., Xu, J. (2007). Studying Customer Groups from Blogs. , the 6th Workshop on e-Business.

Wang, A. G., Xu, J., Chen, H. (2006). Using Social Contextual Information to Match Criminal Identities. , the 39th Hawaii International Conference on Systems Sciences.

Xu, J., Chau, M. (2006). The Social Identity of IS: Analyzing the Collaboration Network of the ICIS Conferences (1980-2005). , International Conference on Information Systems.

Xu, J., Chen, H., Zhou, Y., Qin, J. (2006). On the Topology of the Dark Web of Terrorist Groups. , the IEEE International Conference on Intelligence and.

Xu, J., Chau, M. (2006). Mining Communities of Bloggers: A Case Study on Cyber-Hate. , International Conference on Information Systems.

Weisband, S., S. M. B. Thatcher, ., Xu, J. (2005). Using Bibliometric Analysis to EvaluateScientific Progress in Virtual Teams Research. , the 65th Academy of Management Annual Meeting.

Huang, Z., Chen, H., Guo, F., Xu, J., Wu, S., Chen, W. (2004). Visualizing the Expertise Space. , the 37th Hawaii International Conference on System Science (HICSS 37).

Xu, J. (2004). Criminal Relation Exploration Tool for Law Enforcement KnowledgeManagement. , Americas Conference on Information Systems.

Xu, J., Chen, H. (2003). Untangling Criminal Networks: A Case Study. , the 1st NSF/NIJ Symposium on Intelligence and Security Informatics (ISI'03).

Leroy, G., Chen, H., Martinez, J., Eggers, S., Falsey, R., Xu, J. (2003). Genescene: Biomedical Text and Data Mining. , the 3rd ACM/IEEE Joint Conference on Digital Libraries (JCDL '03).

Schroeder, J., Xu, J., Chen, H. (2003). CrimeLink Explorer: Using Domain Knowledge to Facilitate Automated Crime Association Analysis. , the 1st NSF/NIJ Symposium on Intelligence and Security Informatics (ISI'03).

Chen, H., Chung, W., Qin, Y., Chau, M., Xu, J., Wang, G. (2003). Crime Data Mining: An Overview and Case Studies. , of the 3rd National Conference for Digital Government Research (dg.o 2003).

Xu, J., Chen, H. (2002). Using Shortest Path Algorithms to Identify Criminal Associations. , the 2nd National Conference for Digital Government Research (dg.o 2002), Los Angeles, CA.

Conference Paper(s)
Mayer, W., Xu, J. (1999). A Two-Step Semiparametric Estimator for Switching Regression Models. , North American Conference of the Econometric Society.

Conference Presentations

Lucas, W. T., Xu, J., Babaian, T. (2013). "Visualizing ERP Usage Logs in Real Time." Presented at the Proceedings of the 15th International Conference on Enterprise Information Systems (ICEIS'13).

Xu, J., Lucas, W. T., Babaian, T. (2012). "Visualizing Business Processes for Providing ERP Task Support." Presented at the 7th Pre-ICIS Conference on Enterprise Systems in MIS, Orlando, FL.

Topi, H., Xu, J. (2012). "Developing an Instrument to Measure Enterprise System Users' Perceptions of System-User Collaboration." Presented at the Pacific-Asia Conference on Information Systems, Ho Chi Minh City, Vietnam.

Cooprider, J. G., Topi, H., Xu, J., Dias, M., Babaian, T., Lucas, W. T. (2010). "A Collaboration Model for ERP User-System Interaction." Presented at the Hawaii International Conference on System Sciences (HICSS), Koloa, Kauai, Hawaii.

Zhang, Y., Xu, J., Zhu, Q. (2010). "Effectiveness of Electronic Word-of-Mouth: The Impact of Message Type, Tie Strength, and Message Delivery Method." Presented at the the 9th Workshop on e-Business, St. Louis, MO.

Babaian, T., Lucas, W. T., Xu, J., Topi, H. (2010). "Usability through System-User Collaboration: Deriving Design Principles for Greater ERP Usability." Presented at the 5th International Conference on Design Science Research in Information Systems and Technology , St. Gallen, Switzerland.

Lucas, W. T., Babaian, T., Cooprider, J. G., Topi, H., Xu, J. (2010). "Applying Human-Computer Collaboration for Improving ERP Usability: Extended Abstract." Presented at the Proceedings of the 2010 International Symposium on Collaborative Technologies and Systems (CTS 2010), Lombard, IL.

Xu, J. (2009). "Identifying Cohesive Local Community Structure in Networks." Presented at the International Conference on Information Systems, Phoenix, AZ.

Cao, J., Knotts, T., Xu, J., Chau, M. (2009). "Word of Mouth Marketing through Online Social Networks." Presented at the the 15th Americas Conference on Information Systems, San Francisco, CA.

Chau, M., Xu, J. (2007). "Studying Customer Groups from Blogs." Presented at the the 6th Workshop on e-Business, Montreal, Quebec, Canada.

Xu, J., Chau, M. (2006). "Mining Communities of Bloggers: A Case Study on Cyber-Hate." Presented at the International Conference on Information Systems, Milwaukee, WI.

Xu, J., Chau, M. (2006). "The Social Identity of IS: Analyzing the Collaboration Network of the ICIS Conferences (1980-2005)." Presented at the International Conference on Information Systems, Milwaukee, WI.

Chau, M., Xu, J. (2006). "A Framework for Locating and Analyzing Hate Groups in Blogs." Presented at the Pacific Asia Conference on Information Systems, Malaysia.

Wang, A. G., Xu, J., Chen, H. (2006). "Using Social Contextual Information to Match Criminal Identities." Presented at the the 39th Hawaii International Conference on Systems Sciences, Kauai, HW.

Xu, J., Chen, H., Zhou, Y., Qin, J. (2006). "On the Topology of the Dark Web of Terrorist Groups." Presented at the the IEEE International Conference on Intelligence and, San Diego, CA.

Qin, J., Xu, J., Hu, D., Sageman, M., Chen, H. (2005). "Analyzing Terrorist Networks: A CaseStudy of the Global Salafi Jihad Network." Presented at the the 3rd NSF/NIJ Symposium on Intelligence and Security Informatics, Atlanta, GA.

Weisband, S., S. M. B. Thatcher, Xu, J. (2005). "Using Bibliometric Analysis to EvaluateScientific Progress in Virtual Teams Research." Presented at the the 65th Academy of Management Annual Meeting, Honolulu, HW.

Xu, J. (2004). "Criminal Relation Exploration Tool for Law Enforcement KnowledgeManagement." Presented at the Americas Conference on Information Systems, New York, NY.

Xu, J., Marshall, B., Kaza, S., Chen, H. (2004). "Analyzing and Visualizing Criminal Network Dynamics: A Case Study." Presented at the the 2nd NSF/NIJ Symposium on Intelligence and Security Informatics (ISI'04), Tucson, AZ.

Huang, Z., Chen, H., Guo, F., Xu, J., Wu, S., Chen, W. (2004). "Visualizing the Expertise Space." Presented at the the 37th Hawaii International Conference on System Science (HICSS 37), Big Island, Hawaii.

Chen, H., Chung, W., Qin, Y., Chau, M., Xu, J., Wang, G. (2003). "Crime Data Mining: An Overview and Case Studies." Presented at the of the 3rd National Conference for Digital Government Research (dg.o 2003), Boston, MA.

Schroeder, J., Xu, J., Chen, H. (2003). "CrimeLink Explorer: Using Domain Knowledge to Facilitate Automated Crime Association Analysis." Presented at the the 1st NSF/NIJ Symposium on Intelligence and Security Informatics (ISI'03), Tucson, AZ.

Xu, J., Chen, H. (2003). "Untangling Criminal Networks: A Case Study." Presented at the the 1st NSF/NIJ Symposium on Intelligence and Security Informatics (ISI'03), Tucson, AZ.

Leroy, G., Chen, H., Martinez, J., Eggers, S., Falsey, R., Xu, J. (2003). "Genescene: Biomedical Text and Data Mining." Presented at the the 3rd ACM/IEEE Joint Conference on Digital Libraries (JCDL '03), Houston, TX.

Xu, J., Chen, H. (2002). "Using Shortest Path Algorithms to Identify Criminal Associations." Presented at the the 2nd National Conference for Digital Government Research (dg.o 2002), Los Angeles, CA, Los Angeles, CA.

Mayer, W., Xu, J. (1999). "A Two-Step Semiparametric Estimator for Switching Regression Models." Presented at the North American Conference of the Econometric Society, Madison, WI.

Service

Department Service
Co-Organizer, 2010
Committee Member for CIS Research Committee, 2006 - Present
Committee Chair for CIS Marketing Committee, 2011 - 2014
Committee Member for CIS Recruiting Committee, 2013 - 2014
Interviewee, 2010 - 2010
Supervisor, 2009 - 2010

University Service
Committee Member for Board of Trustees Academic Affairs Committee, 2010 - 2012
Committee Member for Doctoral Dissertation Committee, 2009 - 2011

Professional Service
Reviewer, Journal Article for ACM Transactions on Information Systems - Present
Reviewer, Conference Paper for American Conference on Information Systems (AMCIS) - Present
Reviewer, Journal Article for Data Base for Advances in Information Systems - Present
Committee Member for European Conference in Intelligence Security Informatics - Present
Reviewer, Conference Paper for European Conference on Information Systems - Present
Reviewer, Journal Article for IEEE Intelligent Systems - Present
Reviewer, Journal Article for IEEE Transactions on Engineering Management - Present
Reviewer, Journal Article for Information Systems Frontier - Present
Committee Member for International Conference on Advanced in Social Network Analysis and Data Mining - Present
Editor (Associate), Conference for International Conference on Information Systems (ICIS) - Present
Committee Member for International Conference on Social Intelligence and Technology - Present
Reviewer, Journal Article for International Journal of Healthcare Information Systems and Informatics - Present
Reviewer, Journal Article for International Journal of Information Management - Present
Reviewer, Journal Article for International Journal of Social Network Analysis and Mining - Present
Reviewer, Conference Paper for International Symposium on Collaborative Technologies and Systems (CTS 2010) - Present
Reviewer, Journal Article for Journal of Association for Information Systems - Present
Reviewer, Journal Article for Journal of Computational Science - Present
Reviewer, Journal Article for Journal of Computer-Mediated Communication - Present
Reviewer, Journal Article for Journal of Electronic Commerce Research and Applications - Present
Reviewer, Journal Article for Journal of Information Science and Engineering - Present
Reviewer, Journal Article for Journal of the American Society for Information Science and Technology - Present
Reviewer, Journal Article for Journal on Advances in Signal Processing - Present
Reviewer, Journal Article for Knowledge Based Systems - Present
Reviewer, Journal Article for MIS Quarterly - Present
Reviewer, Grant Proposal for National Science Foundation - Present
Committee Member for Pacific Asia Workshop on Intelligence and Security Informatics - Present
Conference/Workshop Track Chair for SIGPAM Workshop on Business Processes and Services - Present
Reviewer, Journal Article for Social Science Computer Review - Present
Reviewer, Journal Article for ACM Transactions on Management Information Systems, 2012 - Present
Reviewer, Journal Article for Electronic Commerce Research and Applications, 2012 - Present
Conference/Workshop Track Chair for Hawaii International Conference on System Sciences (HICSS) , 2012 - Present
Reviewer, Journal Article for Information and Management, 2012 - Present
Reviewer, Conference Paper for Pacific Asia Conference on Information Systems , 2012 - Present
Committee Member for China Summer Workshop on Information Management, 2011 - Present
Editorial Review Board Member for Journal of Security Informatics, 2010 - Present
Committee Member for IEEE International Conference on Intelligence and Security Informatics , 2006 - Present
Reviewer, Journal Article for IEEE Transactions on Systems, Man, and Cybernetics, 2005 - Present
Reviewer, Journal Article for Decision Support Systems , 2004 - Present
Conference/Workshop Track Chair for International Conference on Electronic Commerce , 2014 - 2014
Committee Member for Pacific-Asia Conference on Knowledge Discovery and Data Mining, 2014 - 2014
Committee Member for Workshop on Issues and Challenges in Social Computing , 2014 - 2014
Editor (Associate), Journal for International Journal of Social Network Mining , 2010 - 2013

Public Service
External Expert/Advisor for U.S. Government Accountability Office , 2011 - 2011