Jennifer Xu

Jennifer Xu

Teaching Interests

Artificial Intelligence,
Business Intelligence,
Programming Languages,
Systems Analysis and Design,
Database Management,
Management Information Systems.

Research Interests

Business Intelligence, Big Data, and FinTech,
Knowledge Discovery and Data Mining,
Knowledge Management,
Social Network Analysis,
Online Community,
Information Visualization,
Human-Computer Interaction,
Electronic Commerce,
Health Informatics.

Consulting/Practice Interests

FinTech,
Machine Learning,
Electronic Commerce,
Business Intelligence.

Bio

Jennifer J. Xu is a Professor of Computer Information Systems at Bentley University. She received her PhD in Management Information Systems from the University of Arizona. Her research interests include artificial intelligence, machine learning, business analytics, social network analysis, FinTech, healthcare informatics, and human-computer interaction. She has published more than 100 articles in Information Systems journals, books, and conference proceedings. She is currently serving as Senior Editor at Journal of the Association for Information Systems (JAIS), and as Associate Editor at Decision Support Systems (DSS) and Information & Management (I&M).

Professional Memberships

  • Association for Information Systems Present
  • IEEE Computer Society Present

    • Awards and Honors

  • Outstanding Scholarly Contribution Award, Bentley University
  • Reviewer Hall of Fame, Journal of the Association for Information Systems
  • INFORMS ISS Design Science Award, INFORMS
  • Distinguished Paper, 2020 EDSIG Conference
  • Best Paper Award, The 2018 Workshop on Business Processes and Services
  • Applying Blog Mining Techniques in Suicide Research and Prevention, Hong Kong Research Grant Council's General Research Fund (GRF)
  • Bentley Service Award, Bentley
  • NSF Grant (Co-PI), "Software for Real-World Systems (SRS): Design and Evaluation Methodologies for Enhancing ERP System Usability," $400,000, 2008-2011
  • Outstanding Scholarly Contribution Award
  • Bentley Publication Award
  • Best Paper on the 10th Pacific Asia Conference on Information Systems, Malaysia, July 6-9, 2006.
  • Graduate In-state Tuition Scholarship, University of Arizona, 2001-2005
  • Tuition Scholarship and Graduate Assistantship, University of Arizona, 2000-2005
  • 2004 James LaSalle Outstanding Graduate Student Instructor Award, University of Arizona
  • Tuition Scholarship and Graduate Assistantship, University of Mississippi, 1997-2000
  • Renmin Fellowship, Beijing Institute of Technology, Beijing, China, 1991-1995

    • Scholarly Contributions and Creative Productions

    Journal Articles

  • Xu, J., Babaian, T. (2026). Perspectives of Healthcare Professionals on Using AI and Algorithmic Bias. Communications in Computer and Information Science (Forthcoming)
  • Chau, M., Xu, J. (2025). An IS Research Agenda on Large Language Models: Development, Applications, and Impacts on Business and Management. ACM Transactions on Management Information Systems, (16) 1 1-11.
  • Zhang, Y., Xu, J., Chen, D. (2025). Fintech and Household Participation in Risky Financial Markets: Evidence from China. Financial Innovation (Forthcoming)
  • Frydenberg, M., Xu, A., Xu, J. (2025). Student Perceptions of Learning through Original and AI-Generated Python Programs from a Software Quality Perspective.. Information Systems Education Journal, (23) 4 34--56.
  • Frydenberg, M., Xu, A., Xu, J. (2025). Student Perceptions of Learning through Original and AI-Generated Python Programs from a Software Quality Perspective.. Information Systems Education Journal, (23) 4 34--56.
  • Chau, M., Xu, J. (2025). An IS Research Agenda on Large Language Models: Development, Applications, and Impacts on Business and Management. ACM Transactions on Management Information Systems, (16) Issue 1 (Link)
  • Babaian, T., Xu, J. (2024). Entity recognition from colloquial text. Decision Support Systems, (179)
  • Xu, J., Garfield, M. J. (2024). Analytics for an Audience of Healthcare Professionals: Curriculum Design and Student Perceptions. Information Systems Education Journal 22 82-96.
  • Babaian, T., Xu, J. (2024). Entity recognition from colloquial text. Decision Support Systems, (179) (Link)
  • Abbasi, A., Chiang, R., Xu, J. (2023). Data Science for Social Good. Journal of the Association for Information Systems, (24) 6 1439-1458.
  • Qi, Z., Chen, D., Xu, J. (2022). Do Facial Images Matter? Understanding the Role of Private Information Disclosure in the Crowdfunding Market. Electronic Commerce Research and Applications
  • Liu, M., Robin, A., Wu, K., Xu, J. (2022). Blockchain Technology: A Use Case on Supply Chain Traceability. Journal of Emerging Technologies in Accounting, (19) 2 105-119.
  • Xu, J., Chen, D., Chau, M., Li, L., Zheng, H. (2022). Peer-to-Peer Loan Fraud Detection: Constructing Features from Transaction Data. MIS Quarterly, (46) 3 1777-1792.
  • Liu, M., Robin, A., Wu, K., Xu, J. (2022). Blockchain’s Impact on Accounting and Auditing: A Use Case on Supply Chain Traceability. Journal of Emerging Technologies in Accounting, (19) Issue 2 (Link)
  • Qi, Z., Chen, D., Xu, J. (2022). Do facial images matter? Understanding the role of private information disclosure in crowdfunding markets. Electronic Commerce Research and Applications, (54) Issue (Link)
  • Xu, J., Frydenberg, M. E. (2021). Python Programming in an IS Curriculum: Perceived Relevance and Outcomes. Information Systems Education Journal, (19) 4 37-54.
  • Xu, J., Babaian, T. (2021). Artificial Intelligence in Business Curriculum: The Pedagogy and Learning Outcomes. International Journal of Management Education, (19) 3
  • Xu, J., Babaian, T. (2021). Artificial intelligence in business curriculum: The pedagogy and learning outcomes. International Journal of Management Education, (19) Issue 3 (Link)
  • Chau, M., Li, M., Wong, P., Xu, J., Yip, P., Chen, H. (2020). Finding People with Emotional Distress in Online Social Media: A Design Combining Machine Learning and Rule-Based Classification. MIS Quarterly, (44) 2 933-955.
  • Liu, M., Wu, K., Xu, J. (2019). How Will Blockchain Technology Impact Auditing and Accounting: Permissionless Vs. Permissioned Blockchain. Current Issues in Auditing, (13) 2 A19-A29.
  • Frydenberg, M. E., Xu, J. (2019). Easy as Py: A First Course in Python with a Taste of Data Analytics. Information Systems Education Journal, (17) 4 15-Apr. (Link)
  • Xu, J., Fedorowicz, J., Williams, C. B. (2019). Effects of Symbol Sets and Needs Gratifications on Audience Engagement: Contextualizing Police Social Media Communication. Journal of the Association for Information Systems, (20) 5 536-569.
  • Babaian, T., Xu, J., Lucas, W. T. (2018). ERP Prototype with Built-in Task and Process Support. European Journal of Information Systems, (27) 2 189-206. (Link)
  • Williams, C. B., Fedorowicz, J., Kavanaugh, A., Mentzer, K., Thatcher, J. B., Xu, J. (2018). Leveraging Social Media to Achieve a Community Policing Agenda. Government Information Quarterly, (35) 2 210-222.
  • Xu, J., Chau, M. (2018). Cheap Talk? The Impact of Lender-Borrower Communication on P2P Lending Outcomes. Journal of Management Information Systems, (35) 1 53-85.
  • Xu, J., Chau, M. (2018). Cheap Talk? The Impact of Lender-Borrower Communication on Peer-to-Peer Lending Outcomes. Journal of Management Information Systems, (35) Issue 1 (Link)
  • Babaian, T., Xu, J., Lucas, W. (2018). ERP prototype with built-in task and process support. European Journal of Information Systems, (27) Issue 2 (Link)
  • Williams, C., Fedorowicz, J., Kavanaugh, A., Mentzer, K., Thatcher, J., Xu, J. (2018). Leveraging social media to achieve a community policing agenda. Government Information Quarterly, (35) Issue 2 (Link)
  • Xu, J., Topi, H. (2017). A Conceptual Model for User-System Collaboration: Enhancing Usability of Complex Information Systems. Communications of the AIS, (41) 1 775-800. (Link)
  • Xu, J., Topi, H. (2017). A conceptual model for user-system collaboration: Enhancing usability of complex information systems. Communications of the Association for Information Systems, (41) Issue 1 (Link)
  • Xu, J. (2016). Are blockchains immune to all malicious attacks. Financial Innovation
  • Xu, J. (2016). Are blockchains immune to all malicious attacks?. Financial Innovation, (2) Issue 1 (Link)
  • Xu, J., Chau, M., Tan, B. (2014). The Development of Social Capital in the Collaboration Network of IS Scholars. Journal of Association for Information Systems, (15) 2 835-859.
  • Xu, J., Chau, M., Tan, B. (2014). The development of social capital in the collaboration network of information systems scholars. Journal of the Association for Information Systems, (15) Issue 12 (Link)
  • Chau, M., Xu, J. (2012). Business Intelligence in Blogs: Understanding Consumer Interactions and Communities. MIS Quarterly, (36) 4 1189-1216.
  • Chau, M., Xu, J. (2012). Business intelligence in Blogs: Understanding consumer interactions and communities. MIS Quarterly: Management Information Systems, (36) Issue 4 (Link)
  • Chau, M., Xu, J., Cao, J., Lam, P., Shiu, B. (2009). Blog Mining: A Framework and Example Applications. IEEE IT Professional, (11) 1 36-41.
  • Xu, J., Hu, D., Chen, H. (2009). Dynamics of Terrorist Networks: Understanding the Survival Mechanisms of Global Salafi Jihad. Journal of Homeland Security and Emergency Management, (6) 1 27.
  • Kaza, S., Xu, J., Marshall, B., Chen, H. (2009). Topological Analysis of Criminal Activity Networks: Enhancing Transportation Security. IEEE Transactions on Intelligent Transportation Systems, (10) 1 83-91.
  • Chau, M., Xu, J., Cao, J., Lam, P., Shiu, B. (2009). A blog mining framework. IT Professional, (11) Issue 1 (Link)
  • Kaza, S., Xu, J., Marshall, B., Chen, H. (2009). Topological analysis of criminal activity networks: Enhancing transportation security. IEEE Transactions on Intelligent Transportation Systems, (10) Issue 1 (Link)
  • Xu, J., Chen, H. (2008). The Topology of Dark Networks. Communications of the ACM, (51) 10 58-65.
  • Xu, J., Chen, H. (2008). The topology of dark networks. Communications of the ACM, (51) Issue 10 (Link)
  • Xu, J., Chen, H. (2008). Understanding the nexus of terrorist web sites. Studies in Computational Intelligence (Link)
  • Leroy, G., Xu, J., Chung, W., Eggers, S., Chen, H. (2007). An End User Evaluation of Query Formulation and Result Review Tool in Three Medical Meta-search Engines. International Journal of Human-Computer Studies, (76) 12-Nov 780-789.
  • Shroeder, J., Xu, J., Chen, H., Chau, M. (2007). Automated Criminal Link Analysis Based on Domain Knowledge. Journal of the American Society for Information Science and Technology, (58) 6 842-855.
  • Xu, J., Wang, A. G., Li, J., Chau, M. (2007). Complex Problem Solving: Identity Matching Based on Social Contextual Information. Journal of Association for InformationSystems, (8) 10 525-545.
  • Chau, M., Xu, J. (2007). Mining Communities and Their Relationships in Blogs: A Study of Hate Groups. International Journal of Human-Computer Studies, (65) 57-70.
  • Xu, J., Wang, G., Li, J., Chau, M. (2007). Complex problem solving: Identity matching based on social contextual information. Journal of the Association for Information Systems, (8) Issue 10 (Link)
  • Leroy, G., Xu, J., Chung, W., Eggers, S., Chen, H. (2007). An end user evaluation of query formulation and results review tools in three medical meta-search engines. International Journal of Medical Informatics, (76) Issue 11-12 (Link)
  • Schroeder, J., Xu, J., Chen, H., Chau, M. (2007). Automated criminal link analysis based on domain knowledge. Journal of the American Society for Information Science and Technology, (58) Issue 6 (Link)
  • Xu, J., Wang, G., Li, J., Chau, M. (2007). Complex problem solving: Identity matching based on social contextual information. Journal of the Association for Information Systems, (8) Issue 10 (Link)
  • Wang, G., Chen, H., Xu, J., Atabakhsh, H. (2006). Automatically Detecting Criminal Identity Deception: An Adaptive Detection Algorithm. IEEE Transactions on Systems, Man and Cybernetics, (36) 5 988-999.
  • Chen, H., Xu, J. (2006). Intelligence and Security Informatics for National Security. Annual Review of Information Science and Technology, (40) 229-289.
  • Huang, Z., Chen, H., Guo, F., Xu, J., Wu, S., Chen, W. (2006). Knowledge Mapping: Visualizing the Expertise Space. Decision Support Systems, (42) 3 1539-1557.
  • Huang, Z., Chen, H., Guo, F., Xu, J., Wu, S., Chen, W. (2006). Expertise visualization: An implementation and study based on cognitive fit theory. Decision Support Systems, (42) Issue 3 (Link)
  • Xu, J., Chen, H. (2005). Criminal Network Analysis and Visualization: A Data MiningPerspective. Communications of the ACM, (48) 6 101-107.
  • Xu, J., Chen, H. (2005). CrimeNet Explorer: A Framework for Criminal Network KnowledgeDiscovery. ACM Transactions on Information Systems, (23) 2 201-226.
  • Xu, J., Chen, H. (2005). CrimeNet explorer: A framework for criminal network knowledge discovery. ACM Transactions on Information Systems, (23) Issue 2 (Link)
  • Chen, H., Chung, W., Xu, J., Wang, G., Chau, M., Qin, Y. (2004). Crime Data Mining: AGeneral Framework and Some Examples. IEEE Computer, (37) 4 50-56.
  • Xu, J., Chen, H. (2004). Fighting Organized Crimes: Using Shortest-Path Algorithms toIdentify Associations in Criminal Networks. Decision Support Systems, (38) 3 473-487.
  • Reid, E., Qin, J., Chung, W., Xu, J., Zhou, Y., Schumaker, R., Sageman, M., Chen, H. (2004). Terrorism Knowledge Discovery Project: A knowledge discovery approach to addressing the threats of terrorism. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Link)
  • Xu, J., Marshall, B., Kaza, S., Chen, H. (2004). Analyzing and visualizing criminal network dynamics: A case study. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Link)
  • Chen, H., Chung, W., Xu, J., Wang, G., Qin, Y., Chau, M. (2004). Crime data mining: A general framework and some examples. Computer, (37) Issue 4 (Link)
  • Xu, J., Chen, H. (2004). Fighting organized crimes: Using shortest-path algorithms to identify associations in criminal networks. Decision Support Systems, (38) Issue 3 (Link)
  • Schroeder, J., Xu, J., Chen, H. (2003). CrimeLink Explorer: Using domain knowledge to facilitate automated crime association analysis. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Link)

    • Books

  • Lang, K., Xu, J., Zhu, B., Liu, X., Shaw, M., Zhang, H., Fan, M. (2020). Smart Business: Technology and Data Enabled Innovative Business Models and Practices Springer
  • Xu, J., Zhu, B., Liu, X., Shaw, M., Zhang, H., Fan, M. (2019). The Ecosystem of e-Business: Technologies, Stakeholders, and Connections Springer

    • Book Chapters

  • Xu, J. (2022). Knowledge discovery and data mining . CRC Press (Link)
  • Li, T., Xu, J., Chau, M. (2018). Competition Within and Between Communities in Social Networks . Springer New York (Link)
  • Li, M., Chircu, A. M., Li, G., Xia, L., Xu, J. (2017). Patient Satisfaction and Hospital Structure: How Are They Related? Lecture Notes in Computer Science (LNCS) , Smart Health. Springer
  • Li, T. M., Xu, J., Chau, M. (2014). Competition within and Between Communities Within and Across Social Networks Encyclopedia of Social Networks and Mining. Springer
  • Xu, J. (2014). Knowledge Discovery and Data Mining Information Systems and Information Technology, Vol. 2 (Computing Handbook Set, Third Edition). Boca Raton: Taylor and Francis
  • Xu, J. (2014). Knowledge discovery and data mining . CRC Press (Link)
  • Memon, N., Xu, J., Hicks, D., Chen, H. (2010). Social Network Data Mining: Research Questions, Techniques, and Applications Data Mining for Social Network Data. Springer
  • Yates, D. J., Xu, J. (2009). Sensor Field Resource Management for Sensor Network Data Mining Intelligent Techniques for Warehousing and Mining Sensor Network Data. Hershey, PA: IGI Global (Link)
  • Yates, D., Xu, J. (2009). Sensor field resource management for sensor network data mining . IGI Global (Link)
  • Xu, J., Chen, H. (2008). Understanding the Nexus of Terrorist Web Sites Intelligence and Security Informatics: Techniques and Applications. Berlin: Springer
  • Chau, M., Xu, J. (2008). Using Web Mining and Social Network Analysis to Study the Emergence of Cyber Communities in Blogs Terrorism Informatics: Knowledge Management and Data Mining for Homeland Security. Berlin: Springer

    • Conference Proceedings

  • Xu, J., Babaian, T. (2025). “Algorithmic Bias from the Perspectives of Healthcare Professionals”
  • Xu, J., Liu, P., Adeborna, E., Motiwalla, L. (2026). “Constructing Baselines for Popularity Bias in Recommender Systems: A Simulation Approach”
  • Babaian, T., Xu, J. (2024). “NLP in Healthcare: Developing Interactive Integrated Collaborative Assistants”
  • Xu, J., Garfield, M. J. (2023). “Analytics for an Audience of Healthcare Professionals: Curriculum Design and Student Perceptions” ISCAP Conference
  • Xu, J., Tang, J., Liu, M. (2023). “Understanding AI Generated NFTs through Opensea” the Americas Conference on Information Systems
  • Xu, J., Tang, J., Liu, M. (2023). “The Market for AI Generated NFTs: An Exploratory Study” the 16th China Summer Workshop on Information Management
  • Xu, J., Babaian, T. (2022). “Investigating Generalizability of BERT Models for Symptom Recognition” Proceedings of the 32nd Workshop on Information Technologies and Systems (WITS) Copenhagen
  • Xu, J., Babaian, T. (2022). “Investigating Symptom Recognition in Colloquial Patient Narratives” Proceedings of the 16th International Conference on Design Science Research in Information Systems (DESRIST) St. Petersburg, FL
  • HaoFirst, H., Xu, J., Lee, Y., Xu, L. (2022). “How to Utilize Data Visualization Method to Analyze Information Systems Related Medical Errors”
  • Xu, J., Hao, H., Sun, P., Zhang, A. (2021). “Named Entity Recognition in Medical Error Narratives using BERT” Proceedings of the 3rd New England Chapter of the Association for Information Systems Conference
  • Xing, J., Lin, J., Liu, M., Xu, J. (2020). “Examining Emerging Technology Awareness in the Accounting and Finance Industries through Twitter Data” Proceedings of the 22nd International Conference on Human-Computer Interaction
  • Xing, J., Lin, J., Liu, M., Xu, J. (2020). “Examining emerging technology awareness in the accounting and finance industries through twitter data”
  • Ke, D., Bai, X., Xu, J. (2019). “How Blockchain Features Affect Online Self-disclosure? An Exploratory Study of User Behavior on Blockchain-based Social Networks” Proceedings of the 2019 Workshop on Business Processes and Services
  • Chen, D., Xu, J. (2019). “Does Appearance Matter? Exploring the Role of Facial Features for Judging Borrowers‚Äô Credibility in Online P2P Lending Markets” Proceedings of the 17th IEEE International Conference on Intelligence and Security Informatics
  • Qiu, S., Xu, J., Liu, M. (2018). “Diffusion of Innovation in Accounting: How have the Big Four been Adopting Blockchain Technology?” Proceedings of the 2018 Workshop on Business Processes and Services
  • Frydenberg, M. E., Xu, J. (2018). “Easy as Py: A First Course in Python with a Taste of Data Analytics” ISCAP
  • Xu, J., Fedorowicz, J., Williams, C. B. (2017). “Routine and Emergency Communications: Police Tweets and Community Responses” Association for Information Systems
  • Li, M., Chircu, A., Li, G., Xia, L., Xu, J. (2017). “Patient satisfaction and hospital structure: How are they related?”
  • Xu, J., Chen, D., Chau, M. (2016). “Identifying Features for Detecting Fraudulent Loan Requests on P2P Platforms” Proceedings of the IEEE International Conference on Intelligence and Security Informatics
  • Xu, J., Fedorowicz, J., Williams, C. B. (2016). “It's What You Write and How You Write about it: The Policing Facebook Experience” Proceedings of the 20th Pacific Asia Conference on Information Systems
  • Chen, X., Zhang, Y., Xu, J., Xing, C., Chen, H. (2016). “Deep Learning Based Topic Identification and Categorization: Mining Diabetes-Related Topics on Chinese Health Websites” Proceedings of the 21st International Conference on Database Systems for Advanced Applications
  • Zhang, Y., Zhang, Y., Xu, J., Xing, C., Chen, H. (2016). “Sentiment analysis on chinese health forums: A preliminary study of different language models”
  • Chen, X., Zhang, Y., Xu, J., Xing, C., Chen, H. (2016). “Health-related spammer detection on chinese social media”
  • Chen, X., Zhang, Y., Xu, J., Xing, C., Chen, H. (2016). “Deep learning based topic identification and categorization: Mining diabetes-related topics on Chinese health websites”
  • Xu, J., Lu, Y., Chau, M. (2015). “The Effects of Lender-Borrower Communication on P2P Lending Outcomes” International Conference on Information Systems
  • Zhang, Y., Zhang, Y., Yin, Y., Xu, J., Xing, C., Chen, H. (2015). “Chronic Disease Related Entity Extraction in Online Chinese Question and Answer Services” International Conference for Smart Health
  • Chen, X., Zhang, Y., Xu, J., Xing, C., Chen, H. (2015). “Health-related Spammer Detection in Online Chinese Social Media” International Conference for Smart Health
  • Zhang, Y., Zhang, Y., Xu, J., Xing, C., Chen, H. (2015). “Sentiment Analysis on Chinese Health Forums: A Preliminary Study of Different Language Models” International Conference for Smart Health
  • Xu, J., Lu, Y., Chau, M. (2015). “P2P Lending Fraud Detection: A Big Data Approach” Proceedings of the Pacific Asia Workshop on Intelligence and Security Informatics
  • Xu, J., Lu, Y., Chau, M. (2015). “P2P lending fraud detection: A big data approach”
  • Babaian, T., Lucas, W., Xu, J. (2014). “Task and process support in ERP systems”
  • Babaian, T., Xu, J., Lucas, W. (2014). “Applying design principles for enhancing enterprise system usability”
  • Lucas, W., Xu, J., Babaian, T. (2013). “Visualizing ERP usage logs in real time”
  • Topi, H., Xu, J. (2012). “Developing an Instrument to Measure Enterprise System Users' Perceptions of System-User Collaboration”
  • Cooprider, J. G., Topi, H., Xu, J., Dias, M., Babaian, T., Lucas, W. T. (2010). “A Collaboration Model for ERP User-System Interaction”
  • Zhang, Y., Xu, J., Zhu, Q. (2010). “Effectiveness of Electronic Word-of-Mouth: The Impact of Message Type, Tie Strength, and Message Delivery Method”
  • Lucas, W., Babaian, T., Cooprider, J., Topi, H., Xu, J. (2010). “Applying human-computer collaboration for improving ERP usability”
  • Babaian, T., Lucas, W., Xu, J., Topi, H. (2010). “Usability through system-user collaboration: Deriving design principles for greater ERP usability”
  • Xu, J. (2009). “Identifying Cohesive Local Community Structure in Networks”
  • Cao, J., Knotts, T., Xu, J., Chau, M. (2009). “Word of Mouth Marketing through Online Social Networks”
  • Chau, M., Xu, J. (2007). “Studying Customer Groups from Blogs”
  • Xu, J., Chau, M. (2006). “Mining Communities of Bloggers: A Case Study on Cyber-Hate”
  • Xu, J., Chen, H., Zhou, Y., Qin, J. (2006). “On the Topology of the Dark Web of Terrorist Groups”
  • Xu, J., Chau, M. (2006). “The Social Identity of IS: Analyzing the Collaboration Network of the ICIS Conferences (1980-2005)”
  • Wang, A. G., Xu, J., Chen, H. (2006). “Using Social Contextual Information to Match Criminal Identities”
  • Chau, M., Xu, J. (2006). “A framework for locating and analyzing hate groups in blogs”
  • Xu, J., Chen, H., Zhou, Y., Qin, J. (2006). “On the topology of the dark web of terrorist groups”
  • Weisband, S., S. M. B. Thatcher, ., Xu, J. (2005). “Using Bibliometric Analysis to EvaluateScientific Progress in Virtual Teams Research”
  • Qin, J., Xu, J., Hu, D., Sageman, M., Chen, H. (2005). “Analyzing terrorist networks: A case study of the global salafi jihad network”
  • Qin, J., Zhou, Y., Xu, J., Chen, H. (2005). “Studying the structure of terrorist networks: A web structural mining approach”
  • Kaza, S., Marshall, B., Xu, J., Wang, A., Gowda, H., Atabakhsh, H., Petersen, T., Violette, C., Chen, H. (2005). “Border Safe: Cross-jurisdictional information sharing, analysis, and visualization”
  • Xu, J. (2004). “Criminal Relation Exploration Tool for Law Enforcement KnowledgeManagement”
  • Huang, Z., Chen, H., Guo, F., Xu, J., Wu, S., Chen, W. (2004). “Visualizing the Expertise Space”
  • Marshall, B., Kaza, S., Xu, J., Atabakhsh, H., Petersen, T., Violette, C., Chen, H. (2004). “Cross-jurisdictional Criminal Activity Networks to support border and transportation security”
  • Chen, H., Chung, W., Qin, Y., Chau, M., Xu, J., Wang, G. (2003). “Crime Data Mining: An Overview and Case Studies”
  • Schroeder, J., Xu, J., Chen, H. (2003). “CrimeLink Explorer: Using Domain Knowledge to Facilitate Automated Crime Association Analysis”
  • Leroy, G., Chen, H., Martinez, J., Eggers, S., Falsey, R., Xu, J. (2003). “Genescene: Biomedical Text and Data Mining”
  • Xu, J., Chen, H. (2003). “Untangling Criminal Networks: A Case Study”
  • Xu, J., Chen, H. (2002). “Using Shortest Path Algorithms to Identify Criminal Associations”
  • Frydenberg, M. E., Xu, A., Xu, J. (2024). “Student Perceptions of Learning through Original and AI-Generated Python Programs from a Software Quality Perspective”
  • Xu, J., Babaian, T. (1964). “Algorithmic Bias from the Perspectives of Healthcare Professionals” the 18th International Conference on Health Informatics Porto

    • Presentations

  • Xu, J., Liu, P., Adeborna, E., Motiwalla, L. (2026). “Constructing Baselines for Popularity Bias in Recommender Systems: A Simulation Approach” Presented at the the 24th Workshop on e-Business (WeB 2025)
  • Xu, J. (2024). “Not Fair? A Temporal Analysis of Popularity Bias in Collaborative Filtering Recommender System Using Amazon Product Data” Presented at the INFORMS Workshop on Information Technologies and Systems Bangkok, Thailand
  • Frydenberg, M. E., Xu, A., Xu, J. (2024). “Student Perceptions of Learning through Original and AI-Generated Python Programs from a Software Quality Perspective” Presented at the Information Systems and Computing Academic Professionals (ISCAP) Baltimore, Maryland
  • Babaian, T., Xu, J. (2023). “Entity Recognition from Colloquial Texts” Presented at the Bentley CIS Dept the IS Research @ Bentley seminar series Online
  • Xu, J., Liu, M. (2022). “The Market for AI Generated NFTs: Participants, Items, and Transactions” Presented at the 2022 SIGBIT Workshop on Web3 Technologies and Applications Copenhagen, Denmark
  • Xu, A., Xu, J., Hao, H. (2022). “How Diffused Emotions Affect User Contribution in Online Cancer Communities” Presented at the INFORMS INFORMS Annual Meeting Indianapolis, Indiana, USA
  • Hao, H., Xu, J., Lee, Y., Xu, L. (2022). “How to Utilize Data Visualization Method to Analyze Information Systems Related Medical Errors” Presented at the Americas Conference on Information Systems (AMCIS) Minneapolis, MN.
  • Xu, J. (2022). “Peer-to-Peer Loan Fraud Detection: Constructing Features from Transaction Data” Presented at the University of Colorado Front Range Machine Learning Alliance (FoRMLA) Seminar Series Boulder, CO
  • Hao, H., Xu, J., Lee, Y., Xu, L. (2022). “Do Information Systems Play A Role in Patient Safety? A Data Visualization Method for Medical Error Analytics” Presented at the Conference on Health IT and Analytics (CHITA) Washington D.C.
  • Xu, J., Hao, H., Sun, P., Zhang, A. (2021). “Named Entity Recognition in Medical Error Narratives using BERT” Presented at the New England Association for Information Systems Annual Conference Boston, MA
  • Xu, J., Frydenberg, M. E. (2020). “Python Programming in an IS Curriculum: Perceived Relevance and Outcomes” Presented at the EDSIG Conference Virtual
  • Lucas, W., Xu, J. (2019). “Woman Seeking Work: Putting Your Best Food Fofward in the Job Search Process” Presented at the AnitaB.org Grace Hopper Celebration (GHC) Orlando, FL
  • Li, M., Chircu, A. M., Li, G., Xia, L., Xu, J. (2017). “Patient Satisfaction and Hospital Structure: How Are They Related?” Presented at the International Conference for Smart Health (ICSH) June 26-27, 2017, Hong Kong
  • Ye, L., Xu, J., Zhao, L. (2017). “Blockchain: Topic Coverage and Evolution” Presented at the China Summer Workshop on Information Management Nanjing, China
  • Xu, J. (2016). “Deep Learning Based Topic Identification and Categorization: Mining Diabetes-Related Topics on Chinese Health Websites” Presented at the Bentley University Bentley Research Colloquium
  • Xu, J. (2016). “Identifying Features for Detecting Fraudulent Loan Requests on P2P Platforms” Presented at the IEEE IEEE Conference on Intelligence and Security Informatics Tucson, AZ
  • Li, M., Chircu, A. M., Xia, L., Li, G., Xu, J. (2016). “Business Analytics Gaps Between Academia and Industry” Presented at the INFORM 12th INTERNATIONAL CONFERENCE on OPERATIONS RESEARCH Havana, Cuba
  • Xu, J. (2015). “The Effects of Lender-Borrower Communication on P2P Lending Outcomes” Presented at the International Conference on Information Systems Fort Worth, TX
  • Williams, C. B., Fedorowicz, J., Haughton, D. M., Kavanaugh, A., Mentzer, K., Thatcher, J., Xu, J. (2015). “Use and Impact of Social Media in Community Policing” Presented at the Telecommunications Policy Research Conference Arlington, Virginia
  • Li, M., Chircu, A. M., Li, G., Shen, Y., Xia, L., Xu, J. (2015). “Final Report: Business Analytics Methods, Techniques and Applications Innovation - A Bentley Thought Leadership Network for Analytics Challenges” Presented at the Bentley University 3rd Annual Research Showcase Poster Session Waltham, MA
  • Lucas, W. T., Xu, J., Babaian, T. (2013). “Visualizing ERP Usage Logs in Real Time” Presented at the 15th International Conference on Enterprise Information Systems (ICEIS'13) Angers, France
  • Xu, J., Lucas, W. T., Babaian, T. (2012). “Visualizing Business Processes for Providing ERP Task Support” Presented at the 7th Pre-ICIS Conference on Enterprise Systems in MIS Orlando, FL
  • Topi, H., Xu, J. (2012). “Developing an Instrument to Measure Enterprise System Users' Perceptions of System-User Collaboration” Presented at the Pacific-Asia Conference on Information Systems Ho Chi Minh City, Vietnam
  • Cooprider, J. G., Topi, H., Xu, J., Dias, M., Babaian, T., Lucas, W. T. (2010). “A Collaboration Model for ERP User-System Interaction” Presented at the Hawaii International Conference on System Sciences (HICSS) Koloa, Kauai, Hawaii
  • Zhang, Y., Xu, J., Zhu, Q. (2010). “Effectiveness of Electronic Word-of-Mouth: The Impact of Message Type, Tie Strength, and Message Delivery Method” Presented at the the 9th Workshop on e-Business St. Louis, MO
  • Babaian, T., Lucas, W. T., Xu, J., Topi, H. (2010). “Usability through System-User Collaboration: Deriving Design Principles for Greater ERP Usability” Presented at the 5th International Conference on Design Science Research in Information Systems and Technology St. Gallen, Switzerland
  • Lucas, W. T., Babaian, T., Cooprider, J. G., Topi, H., Xu, J. (2010). “Applying Human-Computer Collaboration for Improving ERP Usability: Extended Abstract” Presented at the Proceedings of the 2010 International Symposium on Collaborative Technologies and Systems (CTS 2010) Lombard, IL
  • Xu, J. (2009). “Identifying Cohesive Local Community Structure in Networks” Presented at the International Conference on Information Systems Phoenix, AZ
  • Cao, J., Knotts, T., Xu, J., Chau, M. (2009). “Word of Mouth Marketing through Online Social Networks” Presented at the the 15th Americas Conference on Information Systems San Francisco, CA
  • Chau, M., Xu, J. (2007). “Studying Customer Groups from Blogs” Presented at the the 6th Workshop on e-Business Montreal, Quebec, Canada
  • Xu, J., Chau, M. (2006). “Mining Communities of Bloggers: A Case Study on Cyber-Hate” Presented at the International Conference on Information Systems Milwaukee, WI
  • Xu, J., Chau, M. (2006). “The Social Identity of IS: Analyzing the Collaboration Network of the ICIS Conferences (1980-2005)” Presented at the International Conference on Information Systems Milwaukee, WI
  • Chau, M., Xu, J. (2006). “A Framework for Locating and Analyzing Hate Groups in Blogs” Presented at the Pacific Asia Conference on Information Systems Malaysia
  • Wang, A. G., Xu, J., Chen, H. (2006). “Using Social Contextual Information to Match Criminal Identities” Presented at the the 39th Hawaii International Conference on Systems Sciences Kauai, HW
  • Xu, J., Chen, H., Zhou, Y., Qin, J. (2006). “On the Topology of the Dark Web of Terrorist Groups” Presented at the the IEEE International Conference on Intelligence and San Diego, CA
  • Qin, J., Xu, J., Hu, D., Sageman, M., Chen, H. (2005). “Analyzing Terrorist Networks: A CaseStudy of the Global Salafi Jihad Network” Presented at the the 3rd NSF/NIJ Symposium on Intelligence and Security Informatics Atlanta, GA
  • Weisband, S., S. M. B. Thatcher, ., Xu, J. (2005). “Using Bibliometric Analysis to EvaluateScientific Progress in Virtual Teams Research” Presented at the the 65th Academy of Management Annual Meeting Honolulu, HW
  • Xu, J. (2004). “Criminal Relation Exploration Tool for Law Enforcement KnowledgeManagement” Presented at the Americas Conference on Information Systems New York, NY
  • Xu, J., Marshall, B., Kaza, S., Chen, H. (2004). “Analyzing and Visualizing Criminal Network Dynamics: A Case Study” Presented at the the 2nd NSF/NIJ Symposium on Intelligence and Security Informatics (ISI'04) Tucson, AZ
  • Huang, Z., Chen, H., Guo, F., Xu, J., Wu, S., Chen, W. (2004). “Visualizing the Expertise Space” Presented at the the 37th Hawaii International Conference on System Science (HICSS 37) Big Island, Hawaii
  • Chen, H., Chung, W., Qin, Y., Chau, M., Xu, J., Wang, G. (2003). “Crime Data Mining: An Overview and Case Studies” Presented at the of the 3rd National Conference for Digital Government Research (dg.o 2003) Boston, MA
  • Schroeder, J., Xu, J., Chen, H. (2003). “CrimeLink Explorer: Using Domain Knowledge to Facilitate Automated Crime Association Analysis” Presented at the the 1st NSF/NIJ Symposium on Intelligence and Security Informatics (ISI'03) Tucson, AZ
  • Xu, J., Chen, H. (2003). “Untangling Criminal Networks: A Case Study” Presented at the the 1st NSF/NIJ Symposium on Intelligence and Security Informatics (ISI'03) Tucson, AZ
  • Leroy, G., Chen, H., Martinez, J., Eggers, S., Falsey, R., Xu, J. (2003). “Genescene: Biomedical Text and Data Mining” Presented at the the 3rd ACM/IEEE Joint Conference on Digital Libraries (JCDL '03) Houston, TX
  • Xu, J., Chen, H. (2002). “Using Shortest Path Algorithms to Identify Criminal Associations” Presented at the the 2nd National Conference for Digital Government Research (dg.o 2002), Los Angeles, CA Los Angeles, CA
  • Mayer, W., Xu, J. (1999). “A Two-Step Semiparametric Estimator for Switching Regression Models” Presented at the North American Conference of the Econometric Society Madison, WI

    • Service

    Service: Department

  • Major Coordinator for AI Major 2024-09-01 - Present
  • Committee Chair for IS Research @Bentley 2023-01-01 - 2026-06-30
  • Mentor (Faculty) for Junior faculty mentor 2023-01-01 - Present
  • Committee Chair for CIS P&T Committee 2021-01-01 - Present
  • Principal Advisor to Tenure-Track Faculty for CIS P&T Committee 2020-09-01 - Present
  • Committee Member for CIS Lecturer Recruiting Committee 2021-08-01 - 2021-12-31
  • Committee Member for CIS Recruiting Committee 2019-08-01 - 2020-06-30
  • Course Coordinator for CS299 (Python Programming) 2018-01-01 - 2018-05-31
  • Task Force Member for CIS Undergraduate Curriculum Review Task Force 2016-12-01 - 2018-12-31
  • Task Force Member for MSIT Curriculum revision 2017-07-01 - 2018-03-31
  • Committee Member for CIS Marketing Committee 2015-09-01 - 2022-12-31
  • Mentor (Faculty) for MSIT 2016-03-01 - 2016-04-30
  • Committee Member for CIS Recruiting Committee 2013-09-01 - 2014-03-31
  • Committee Chair for CIS Marketing Committee 2011-09-01 - 2014-06-30
  • Co-Organizer for CIS/IPM/IDCC Research Seminar Organizing Team 2010-09-01 - 2014-07-31
  • Interviewee for TechTarget 2010-10-01 - 2010-10-31
  • Supervisor for Visiting Student Supervision 2009-08-01 - 2010-07-31
  • Committee Member for CIS Research Committee 2006-08-01 - Present

    • Service: Public

  • External Expert/Advisor for U.S. Government Accountability Office 2011-01-01 - 2011-12-31

    • Service: Professional

  • Committee Member for JAIS Theory Development Workshop 2025-12-13 - 2025-12-13
  • Committee Member for JAIS Best Paper Award Committee - Present
  • Committee Member for INFORMS ISS Distinguished Scholar Nomination Committee - Present
  • Board of Advisors for Workshop on e-Business - Present
  • Committee Member for Workshop on e-Business Best Paper Award Committee - Present
  • Mentor for Journal of the Association for Information Systems 2024-12-16 - 2024-12-16
  • Editor (Associate), Conference for International Conference for Information Systems - Present
  • Committee Member for Conference on Information Systems and Technology - Present
  • Editor, Journal for Journal of Association for Information Systems 2023-09-01 - Present
  • Editor (Associate), Journal for Information & Management 2024-07-01 - Present
  • Editor (Associate), Conference for International Conference on Information Systems 2024-05-01 - 2024-06-30
  • Editor (Associate), Journal for Decision Support Systems 2022-02-01 - Present
  • for The Grace Hopper Celebration (GHC) 2019-10-01 - 2019-10-04
  • Conference/Workshop Organizer for The AIS SIG Workshop on e-Business 2019-07-01 - Present
  • Conference/Workshop Organizer for The AIS SIGBPS Workshop on Business Processes and Services 2019-07-01 - 2019-12-31
  • Editor (Associate), Conference for European Conference on Information Systems 2019-01-01 - 2019-12-31
  • Conference/Workshop Organizer for The 17th Workshop on e-Business 2018-07-01 - 2018-12-31
  • Editor (Associate), Journal for Communications of the AIS 2017-07-01 - Present
  • Conference/Workshop Track Chair for International Conference on Electronic Commerce 2014-01-01 - 2014-12-31
  • Committee Member for Pacific-Asia Conference on Knowledge Discovery and Data Mining 2014-01-01 - 2014-12-31
  • Committee Member for Workshop on Issues and Challenges in Social Computing 2014-01-01 - 2014-12-31
  • Conference/Workshop Track Chair for Hawaii International Conference on System Sciences (HICSS) 2012-01-01 - 2017-12-31
  • Committee Member for China Summer Workshop on Information Management 2011-01-01 - Present
  • Editorial Review Board Member for Journal of Security Informatics 2010-01-01 - 2018-12-31
  • Editor (Associate), Journal for International Journal of Social Network Mining 2010-01-01 - 2013-12-31
  • Committee Member for IEEE International Conference on Intelligence and Security Informatics 2006-01-01 - Present

    • Service: Ph.D. Advising

  • Supervisor 2024/01 - 2024/03
  • Supervisor, Independent Study Advisor 2023/01 - 2023/02
  • Supervisor 2023/03 - 2024/01
  • Committee Member 2023/01 - 2024/01
  • Supervisor 2020/01 - 2021/03
  • Committee Member 2011/01 - 2015/03

    • Service: University

  • Committee Member for Graduate Academic Performance Committee 2024-09-01 - Present
  • Committee Member for IAIPC 2024-09-01 - Present
  • Attendee for Digital Education Council 2024-11-03 - 2024-11-05
  • Committee Member for Exec. Ed. Program (AI) 2023-09-01 - 2024-05-31
  • Committee Member for MBA Revitalization Committee 2023-09-01 - 2024-05-31
  • Committee Member for Exec. Ed. Program (Healthcare) 2023-09-01 - 2023-10-31
  • Committee Member for Center for Health and Business 2024-07-01 - Present
  • Committee Member for Ph.D. Council 2024-07-01 - Present
  • Conference/Workshop Organizer for AI Major Workshop 2024-06-01 - 2024-09-17
  • Committee Member for Research Council 2020-09-01 - 2023-07-31
  • Committee Member for Salary and Benefits Committee 2020-09-01 - 2023-07-31
  • Committee Member for Academic Integrity Council 2018-01-01 - Present
  • Administrative Assignment, Other for MSIT Program Director 2018-07-01 - 2020-07-31
  • Committee Member for Academic Standards 2016-09-01 - 2019-07-31
  • Mentor (Faculty) for Graduate Information Technology Management Association 2016-01-01 - 2019-12-31
  • Committee Member for Board of Trustees Academic Affairs Committee 2010-09-01 - 2012-07-31
  • Committee Member for Doctoral Dissertation Committee 2009-08-01 - 2011-08-31