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Iris Berdrow

Associate Professor, Management
Associate Professor, Bentley University
Ph.D., University of Western Ontario, 1997
MBA, University of Western Ontario, 1991
Office: Adamian Academic Center 306 | 781.891._2130 | iberdrow@bentley.edu
| Department Fax: 781.891.2896
                       


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Bio

Iris Berdrow is a tenured associate professor of management at Bentley University. She holds an MBA and Ph.D. with a concentration in Organizational Behavior and International Management from the Richard Ivey School of Business, London, Canada. Her research interests are in cross-border innovation, cross-cultural effectiveness, global alliances, employee competencies and competency based education. She is published in MIT Sloan Management Review, Strategic Management Journal, Long Range Planning and the Journal of World Business. She is coauthor of Bases of Competence: Skills for Lifelong Learning and Employability (Evers, Rush & Berdrow, 1998). Dr. Berdrow directed the Assessing Learning Outcomes initiative, coordinated the freshmen required introduction to business course, and chaired Faculty Senate.

Teaching Interests

Cross-Cultural Management; Cross-Border Innovation; International Human Resource Management; Global Talent Management; Global Alliances

Research Interests

Global Innovative Behavior; Cross-Cultural Effectiveness; Cross-Cultural Learning; Assessment of Learning Outcomes

Consulting/Practice Interests

Global Innovative Behavior; Cross-Cultural Effectiveness; Cross-Cultural Learning; Assessing Learning Outcomes

Professional Links

http://www.bentley.edu/faculty/berdrow-iris

Awards and Honors

2017, Honorable Mention for Published Article, United States Dressage Federation
2014, Highly commended mention for outstanding quality, EFMD - The Management Development Network
2011, Finalist for Emerald Best Symposium Award, Academy of Management
2010, Carolyn Dexter Best International Paper, Academy of Management
2009, ECCH Best selling case, ECCH
2009, Publication Award, Bentley University
2001, Top Ten Paper Academy of International Business - Northeast U.S.A. Regional Meeting, Scranton, PA. Unfolding the Myth of IJV Learning, Paul Beamish and Iris Berdrow.
1999, Bentley College Innovation in Teaching Award
1999, Bentley College Publication Award
1999, Outstanding Reviewer Award, Academy of Management, Management Consulting Division.
1998, Bentley College Publication Award

Publications

Journal Article(s)
Berdrow, I., Bird, A. (2018). Development and Assessment of Intercultural Effectiveness: A Learner-Centered Approach. Journal of Education, Sage Publishing, 198 (2), 136-145.

Berdrow, I., Marsik, T. (2015). Knowledge Transfer between Parties of Asymmetric Knowledge & Information. Interdisciplinary Environmental Review, 16 (1), 46-62.

Berdrow, I., Evers, F. T. (2011). Bases of Competence: A Framework for Facilitating Reflective Learner Centered Educational Environments. Journal of Management Education, 35 (3), 406-427.

Berdrow, I., Evers, F. T. (2010). Bases of Competence: An Instrument for Self and Institutional Assessment. Assessment & Evaluation in Higher Education, 35 (4), 419-434. (link)

Berdrow, I. (2010). KING AMONG KINGS: Understanding the Role and Responsibilities of the Department Chair in Higher Education. Educational Management Administration Leadership, 38 (4), 499-514.

Berdrow, I. (2009). Designing Effective Global Competence Development Opportunities. Int'l Journal of Management in Education's Special Issue on Quality Assurance in Education Mgt, 3 (4), 335-345.

Davis, M. M., Berdrow, I. (2008). Service Science: Catalyst for Change in Business School Curriculum. IBM Systems Journal, 47 (1), 29-40. (link)

Berdrow, I. (2008). Lessons Learned: Assurance of Learning Is Primarily about Learning Not Assurance. Assessment Update, Sept/Oct.

McDonough III, E. F., Zack, M. H., Lin, H., Berdrow, I. (2008). Integrating Innovation Style and Knowledge into Strategy. Sloan Management Review, 50 (1), 53-58.

McDonough, E., Zack, M. E., Lin, H., Berdrow, I. (2008). Integrando a inovação e o conhecimento na estratégia. Revista Portuguesa e Brasileira de gestão: ISCTE-Instituto Universitário de Lisboa, 7 (3).

Crossan, M. M., Berdrow, I. (2003). Organizational Learning and Strategic Renewal. Strategic Management Journal, 24 (11), 1087.

Beamish, P., Berdrow, I. (2003). Learning from IJVs: The Unintended Outcome. Long Range Planning, 36 (3), 285-303.

Berdrow, I., Lane, H. (2003). International Joint Ventures: Creating Value Through Successful Knowledge Management. Journal of World Business, 38 (1), 15-30.

Berdrow, I., Beamish, P. w. (1999). Unfolding the myth of IJV learning.. University of Western Ontario, Richard Ivey School of Business.

Evers, F. T., Rush, J. C., Berdrow, I. (1999). Bridging the Gap Between School and Work. University Business, 2 (April), 48-53.

Berdrow, I. (1993). Effective Communication Skills: A Key Factor For Successful Joint Venture Partnerships. International Journal, May.

Books
Evers, F. T, Rush, J. C, Berdrow, I. (1998). The Bases of Competence: Skills for Lifelong Learning and Employability. San Francisco: Jossey-Bass Inc.

Book Chapters
Berdrow, I, Cruise, R, Levintova, K, Smith, S, Boudon, L, Paracka, D, Worley, P. (2018). Institutional Structures, Student Characteristics, and Patterns of Student Choices of Global Learning Experiences. In Nina Namaste & Amanda Sturgill (Eds.), Mind the Gap: Integrating Learning at Home and Abroad. Stylus Publishing

Levintova, K, Smith, S, Cruise, R, Berdrow, I, Boudon, L, Paracka, D, Worley, P. (2018). Have Interest, Will NOT Travel: Multi-Institutional Study of the Unexpected Reasons Why Students Opt Out of Study Abroad. In Nina Namaste & Amanda Sturgill (Eds.), Mind the Gap: Integrating Learning at Home and Abroad. Stylus Publishing, Inc.

Evers, F. T, Berdrow, I. (2016). Leadership and Dependability. In Joan Marques and Satinder Dhiman (Eds.), Leadership Today: Practices for Personal and Professional Performance. New York, NY: . Springer

Berdrow, I, Evers, F. T. (2014). Competence: Bases for employee effectiveness. In Neal Chalofsky, Tonette Rocco, and Lane Morris (Eds.), The handbook of Human Resource Development: Theory and Application (pp. 201-214). John Wiley & Sons

Berdrow, I. (2014). Innovation and R&D. In Cary L. Cooper (Eds.), Wiley Encyclopedia of Management, 3rd Edition. Hoboken, NJ : . Wiley Publishing (link)

Jonsen, K, Aycan, Z, Berdrow, I, et al, . (2010). Scientific Mindfulness: A Foundation for Future Themes in International Business. In T. Devinney, M. Pedersen, & L Tihanyi (Eds.), Advances in International Management: The Past, Present and Future of International Business and Management. New York: . Emerald

Kostova, T, Athanassiou, N, Berdrow, I. (2004). Managing Knowledge in Global Organizations. In Lane, Henry W, Maznevski, Martha L, Mendenhall, Mark, McNett, Jeanne (Eds.), . Malden, MA: . Blackwell Publishers

Berdrow, I. (2004). Learning Connections in International Alliances. In Trick, Michael (Eds.),  (pp. 439-5). Pittsburgh, PA: . Carnegie Mellon University Press

Lane, H. W, Greenberg, D, Berdrow, I. (2004). Barriers and Bonds to Knowledge Transfer in Global Unions. In Lane, Henry W, Maznevski, Martha L, Mendenhall, Mark, McNett, Jeanne (Eds.), . Malden, MA: . Blackwell Publishers

Berdrow, I. (2003). Complex Learning Partnerships: Creating the Connections In International Alliances. In Buono, Anthony F (Eds.),  (pp. 117-136). Greenwich, CT: . Research in Management Consulting: Information Age Publishing

Berdrow, I, Lane, H. (2000). Iceverks (A): Ben & Jerry's in Russia. In Lane, Henry, DiStefano, Joseph J, Maznevski, Martha L (Eds.),  (pp. 488-508). Malden, MA: . Blackwell Publishers

Berdrow, I, Lane, H. W. (2000). Ben & Jerry's Homemade Inc.: Background Note. In H.W. Lane, J.J. DiStefano, M.L. Maznevski (Eds.), International Management Behavior, 4th Ed (4 ed.) (pp. 478-487). Malden, MA: . Blackwell Publishers

Berdrow, I, Lane, H, Crossan, M, Inkpen, A. (1997). Knowledge Management in International Joint Ventures. In Beamish, Paul W, Killing, J. Peter (Eds.),  (pp. 370-399). San Francisco, CA: . The New Lexington Press

Book Reviews
Berdrow, I. (1996). [Review of the book Review of The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation]. The Journal of International Management.

Cases
Berdrow, I. (2012). Experience-Wine.com: The Monte Lauro Vineyards Story (with Teaching Note and video). Ivey Publishing. (link)

Berdrow, I. (2007). The Common Final Exam (A), (B), TN. Ivey Publishing. (link)

Berdrow, I. (1999). Estonia: A Cultural Note. Ivey Publishing.

Berdrow, I. (1999). Velsicol Eesti AS (A): A US-Estonian Joint Venture. Ivey Publishing.

Berdrow, I. (1999). Velsicol Eesti AS (B): Reflections and Outcomes. Ivey Publishing.

Berdrow, I. (1999). Velsicol Eesti AS: Teaching Note. Ivey Publishing.

Crossan, M, Lanning, B, Berdrow, I. (1994). Canada Post Corporation and The I-Way. Ivey Publishing.

Crossan, M, Lanning, B, Berdrow, I. (1994). Canada Post Corporation Teaching Note. Ivey Publishing.

Berdrow, I, Lane, H. (1993). Ben & Jerry?s Homemade Inc.: Background Note. Ivey Publishing.

Berdrow, I, Lane, H. (1993). Iceverks (A): Ben & Jerry's in Russia. Ivey Publishing.

Berdrow, I, Lane, H. (1993). Iceverks (B): Summer of 1993. Ivey Publishing.

Berdrow, I, Lane, H. (1993). Iceverks: Teaching Note. Ivey Publishing.

Bell, P. C, Berdrow, I. (1992). Morrice Collection (A). Ivey Publishing.

Bell, P. C, Berdrow, I. (1992). Morrice Collection (B). Ivey Publishing.

Bell, P. C, Berdrow, I. (1992). Morrice Collection: Teaching Note. Ivey Publishing.

Conference Proceeding(s)
Berdrow, I., Vodosek, M. (2011). Scientific Mindfulness in Teaching and Learning. AoM, Academy of Management Annual Meetings, Symposium: Scientific Mindfulness.

Jonsen, K., Aycan, Z., Berdrow, I., et al, . (2010). Scientific Mindfulness: A Foundation for Future Themes in International Business. Academy of Management, Proceedings.

Berdrow, I. (2003). Complex Learning Partnerships: Creating the Connections in International Alliances. Carnegie Bosch Institute for Applied Studies in International Management, Sixth Annual Conference Proceedings.

Berdrow, I., Beamish, P. (2001). Unfolding the Myth of IJV Learning. Academy of International Business - Northeast , USA Regional Meeting.

Conference Presentations

Berdrow, I. (2018). "Transformative Intercultural Learning Through a Faculty Led Program: The Journey to Scotland." Presented at the IUPUI's IUPUI Assessment Institute, Indianapolis, IN.

Berdrow, I. (2018). "Moving the Intercultural Effectiveness Needle: A Comprehensive Design for Effective International Education Programs." Presented at the IUPUI's IUPUI Assessment Institute, Indianapolis, IN.

Berdrow, I., Boudon, L. (2018). "Effects of Institutional Structures and Student Characteristics on Patterns of Student Global Learning Choices: A Multi-Institutional Analysis." Presented at the Wake Forest University's Workshop on Intercultural Skills Enhancement (WISE) Conference, Winston-Salem, NC.

Bennett, J., Berdrow, I., Wallis, A. (2018). "Cultivating Intercultural Competence in MBA Programs." Presented at the Wake Forest University's Workshop on Intercultural Skills Enhancement (WISE) Conference, Winston-Salem, NC.

Moore, J. L., Sturgill, A., Berdrow, I., Levintova, K. (2018). "Integrating Off-Campus Global Learning with the University Experience." Presented at the AAC&U American Association of Colleges & Universities 's AAC&U Annual Meeting, Washington, DC.

Berdrow, I. (2017). "Assessing Global Learning Opportunities: Are we adding value?" Presented at the IUPUI's IUPUI Assessment Institute, Indianapolis, IN.

Berdrow, I. (2017). "What do I think about what the mirror tells me? Experiential and empirical outcomes of a transformative learning assignment focused on self-reflection and intercultural effectiveness." Presented at the IUPUI's IUPUI Assessment Institute, Indianapolis, IN.

Cartwright, C. T., Hightower, C., Berdrow, I., Evans, D., Patrone, M. (2017). "Assessing Intercultural Competence: A Hands-On Workshop for Assessment." Presented at the IUPUI's IUPUI Assessment Institute, Indianapolis, IN.

Cartwright, C., Hightower, C., Berdrow, I., Evens, D., Petrone, M. (2016). "Assessing Intercultural Competence and Global Learning: Gaining Perspectives with Longitudinal Data." Presented at the Indiana University Purdue University Indianapolis's IUPUI Assessment Institute, Indianapolis, IN.

Cartwright, C., Hightower, C., Berdrow, I., Evens, D., Petrone, M. (2016). "Assessing Intercultural Competence: A Hands-On Workshop for Assessment Professionals." Presented at the Indiana University Purdue University Indianapolis's IUPUI Assessment Institute, Indianapolis, IN.

Berdrow, I. (2016). "International Education Experiences – Why do students take them, and more importantly why do they choose not to take them?" Presented at the Wake Forest University's WISE Conference, Winston-Salem, NC.

Berdrow, I., Cartwright, C., Hightower, C., Petrone, M. (2015). "Assessing Intercultural Competency: A Hands-On Workshop for Assessment Professionals." Presented at the IUPUI University's IUPUI Assessment Conference, Indianapolis, IN USA.

Berdrow, I., Cartwright, C., Hightower, C., Petrone, M. (2015). "Can Intercultural Competency Be Improved?: Recommendations for Curricular and Progrommatic Changes Based on Assessment of Learning Outcomes." Presented at the IUPUI University's IUPUI Assessment Institute, Indianapolis, IN USA.

Berdrow, I., Bird, A. (2015). "Growing student intercultural effectiveness: Are we helping or hurting?" Presented at the Academy of Management's Academy of Management Annual Meeting, Vancouver, BC, Canada.

Blancero, D., Cotton-Nessler, N. C., Marron, G. F., Berdrow, I., Fukami, C., Junaid, N., Kellogg, D. M., Mullane, K., Nurick, A. J., Spelman, D. H., Stewart, M. M. (2015). "Playing in the Same Sandbox: Coordinated Teaching in a Required Undergraduate Management Course." Presented at the Management Faculty of Color Association Meeting, Bridgewater, MA.

Berdrow, I. (2015). "Intercultural Effectiveness Assessment: A Comprehensive program design." Presented at the Wake-Forest University's Workshop on Intercultural Skills Enhancement (WISE), Winston-Salem, NC, USA.

Berdrow, I., Bird, A. (2014). "Innovation for Developing Intercultural Competencies in B-School Students and Executives." Presented at the Academy of Management's Academy of Management Meeting 2014, Philadelphia.

Vodosek, M., Berdrow, I., Boyacigiller, N. A., Dietz, J., Jonsen, K., Sackmann, S. (2013). "Conducting Impactful Cross-Cultural Research: A Workshop On Scientific Mindfulness." Presented at the Academy of Management's Academy of Management Annual Meeting, Orlando, Florida.

Vodosek, M., Berdrow, I. (2013). "Scientific Mindfulness in Business Teaching & Learning." Presented at the Academy of Management's Academy of Management Annual Meeting, Orlando, Florida.

Berdrow, I., Vodosek, M. (2011). "Scientific Mindfulness in Teaching and Learning." Presented at the AoM's Academy of Management Annual Meetings, Symposium: Scientific Mindfulness, San Antonio, Texas.

Berdrow, I. (2011). "A Transformational Model of Global Leadership Development." Presented at the AoM's Academy of Management Meetings Professional Development Workshop, Developing Global Leadership Competence: Challenges and Opportunities, San Antonio, Texas.

Berdrow, I., Bird, A. (2011). "Contextual Assessment of Student Global Competencies: Considering the Impact of Student Choice and Program Options." Presented at the AIB's Academy of International Business Annual Meeting, Tokyo, Japan.

Berdrow, I. (2011). "Developing Global Leadership Competence: Lessons Learned." Presented at the AIB's Academy of International Business Annual Meeting, Tokyo, Japan.

Berdrow, I., Mendenhall, M., Osland, J., Bird, A. (2011). "Developing Responsible Global Leaders." Presented at the Rikyyo University and Northeastern University's 4th Rikkyo-Northeastern International Business Studies Symposium, Japan.

Berdrow, I. (2010). "Bentley University's initiative to globalize the student body: curriculum, training, assessment." Presented at the Academy of Management's Academy of Management Annual Meeting, Montreal, Canada.

Berdrow, I., Bird, A. (2010). "Using the Intercultural Effectiveness Survey (IES) for Global Competency Awareness, Assessment & Development." Presented at the Consortium for Undergraduate International Business Education's Consortium for Undergraduate International Business Education, Washington, DC.

Berdrow, I. (2009). "The Global Competence Development Portfolio." Presented at the Academy of Management's Academy of Management Annual Meeting, Chicago, USA.

Berdrow, I. (2009). "The Global Competence Development Portfolio." Presented at the Academy of International Business's Annual Meeting, San Diego, USA.

Berdrow, I. (2009). "ROInn: Return on Innovation in a Global World." Presented at the Groupe ESC Clermont-Ferrand's International Week Research Seminar, Clermont-Ferrand, France.

Berdrow, I., Aylesworth, A. B. (2006). "Assessment for Learning in GB101 World of Business."

Salimbene, F. P., Berdrow, I. (2006). "Assessing Service-Learning Projects Using a Comparative Design: Traditional and International Models." Presented at the Indiana Univiersity-Purdue University Indiana's The 2006 Assessment Institute, Indianapolis, IN.

Berdrow, I. (2005). "Understanding the Context of Student Learning While Assessing What They Learned: The Case of the Common Final Exam."

Berdrow, I. (2005). "Using the Course Syllabus to Facilitate Assessment of Common Courses."

Berdrow, I., Deichmann, J. I., Eshghi, G. S. (2004). "Bentley, the Global Business University: The Realities and Benefits of a Globalized Curriculum."

Berdrow, I., Evers, F. T. (2004). "Competency-Based Course Design."

Berdrow, I. (2004). "Designing A Comprehensive Assessment Program."

Berdrow, I. (2004). "Knowledge Management That Works Inside and Outside the Box."

Berdrow, I. (2003). "Complex Learning Partnerships: Creating the Connections in International Alliances." Presented at the 2003 Sixth International Conference on International Management, Carnegie Bosch Institute for Applied Studies in Int'l Mgt.

Berdrow, I. (2003). "Competency Contracts: A Program for Developing Knowledgeable and Competent Graduates."

Berdrow, I. (2003). "Complex Learning Partnerships: Creating the Connections in International Alliances."

Berdrow, I., Evers, F. T. (2002). "Base Competencies: A Student Centered Approach to Assessment & Applications."

Berdrow, I., Evers, F. T. (2002). "Base Competencies: From Data to Application."

Berdrow, I., Beamish, P. (2001). "Unfolding the Myth of IJV Learning." Presented at the Academy of International Business ? Northeast U.S.A. Regional Meeting, Scranton, PA.

Berdrow, I., Evers, F. T. (2001). "Competency Based Education."

Berdrow, I. (2001). "Government and Higher Education: Friends or Foes in a Tide of Change."

Beamish, P., Berdrow, I. (2001). "Unfolding the Myth of IJV Learning."

Berger, P. D., Lane, H. (2000). "Knowledge Management Processes: The IJV Context."

Berdrow, I., Beamish, P. (2000). "Knowledge Management Processes: The IJV Context."

Service

Department Service
Committee Member for Management Department Research Committee, 2018 - Present
Course Coordinator for Global Management Concentration, 2014 - Present
Committee Member for Management Department - Chair Search Sub-Committee, 2018 - 2018
Committee Member for GB215 Instructors Group, 2012 - 2017
Mentor (Student) for Liberal Studies Major - Global Studies Perspective, 2013 - 2016
Secondary Reviewer for Tenure Track Member, 2013 - 2013
Task Force Member for MG Dept Identity Group, 2012 - 2013
Task Force Member for Intercultural Concentration Committee, 2012 - 2012
Committee Member for Global Management group, 2005 - 2007
Committee Member for Management Dept Curriculum Review Committee, 2002 - 2004

University Service
Course Coordinator for GB215 Human Behavior in Organizations Course Coordinator, 2017
Committee Chair for Curriculum Policy Committee, 2016 - Present
Faculty Advisor for Bentley University Equestrian Team, 2013
University Senate for Faculty Senate, 2017 - 2017
University Senate for Faculty Senate, 2010 - 2015
Committee Member for Curriculum Policy Committee, 2010 - 2014
Program Organizer for Intercultural Effectiveness Assessment Project, 2009 - 2014
Discussion Participant for Prepared U Discussion Groups, 2013 - 2013
Committee Member for International Education Advisory Committee, 2011 - 2013
Director for Assurance of Learning Initiative, 2003 - 2009
Chair, Senator and Past Chair for Faculty Senate, 2002 - 2008
Co-facilitator for Global Educator's Workshop, 2008 - 2008
Committee Member for Diversity Council Advisory Board, 2006 - 2007
Committee Member for Class Book Committee, 2001 - 2005
Course Coordinator for GB101 World of Business, 2001 - 2005
Committee Member for AACSB Review Team, 2002 - 2004
Committee Member for Honors Program Council, 2000 - 2004

Professional Service
Editor (Associate), Journal for Journal of Cross-Cultural Learning, Special Issue of Education Sciences, 2018 - Present
Editorial Review Board Member for SAGE Handbook of Contemporary Cross-Cultural Management, 2018 - Present

Public Service
Committee Chair for United States Dressage Federation Audit Committee, 2018 - Present
Officer, Treasurer for Friends of Bolton Seniors, 2016 - Present
Officer, Treasurer for New England Dressage Association (NEDA), 2014 - Present
Member for Lions Club, 2006 - 2016
Officer, President/Elect/Past for Lions Club of Bolton, 2011 - 2013
Chairperson for Local Historic District Study Committee, 2011 - 2012
Member for Historical Commission, 1996 - 2002