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Heikki Topi

Professor, Computer Information Systems
Ph.D., Indiana University-Bloomington, 1995
Office: Smith Technology Center 416 | 781.891._2799 | htopi@bentley.edu
                       


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Bio

Primary teaching interests include telecommunications and networking, data management, and systems analysis & design. Research interests include the usability of data management tools and methodologies, the use of wireless technologies in e-business, and global telecommunications industry. He is the co-editor of Auerbach's IS Management Handbook. Previously taught at Indiana University and served as Director of the International MBA Program at the Helsinki School of Economics.

Teaching Interests

Data management; Systems Analysis & Design; Networking, organizational IT infrastructure

Research Interests

Information search; Usability; Mobile systems; Effects of time constraints on problem solving

Consulting/Practice Interests

Computing education, particularly in Information Systems; Modeling of complex systems

Professional Links

http://cis.bentley.edu/htopi

Professional Memberships

Association for Computing Machinery
Association for Information Systems
Decision Sciences Institute

Awards and Honors

2003, Bentley College Graduate Student Association (GSA) Professor of the Year Award
2002, Bentley College Innovation in Teaching Award
2000, Indiana University Kelley School of Business CIS Club Student Choice Award

Publications

Journal Articles
Topi, H., Conboy, K., Donnellan, B., Ramesh, V., Van Toorn, C., Wright, R. T. Moving Towards the Next Generation of Graduate Degree Programs in Information Systems. Communications of the AIS. Forthcoming

Topi, H., Helfert, M., Ramesh, V., Wigand, R. T. (2011). Future of Master’s Level Education in Information Systems. Communications of the Association for Information Systems, 28 (27).

Kroeze, J. H., Lotriet, H. H., Mavetera, N., Pfaff, M. S., Postma, J., Sewchurran, K., Topi, H. (2011). ECIS 2010 Panel Report: Humanities-Enriched Information Systems. Communications of the Association for Information Systems, 28 (24).

Topi, H., Valacich, J. S., Wright, R. T., Kaiser, K., Nunamaker, J. F., Sipior, J. C., de Vreede, G. (2010). IS 2010: Curriculum Guidelines for Undergraduate Degree Programs in Information Systems. Communications of the AIS, 26 (18). (link)

Topi, H., Valacich, J. S., Wright, R. T., Kaiser, K., Nunamaker, J., Sipior, J. (2008). Revising Undergraduate IS Model Curriculum: New Outcome Expectations. Communications of the AIS, 23 (32). (link)

Eshghi, A., Haughton, D. M., Topi, H. (2007). Determinants of Customer Loyalty in the Wireless Telecommunication Industry. Telecommunication Policy, 31 (2), 93-106.

Topi, H., Valacich, J. S., Kaiser, K., Nunamaker, J. F., Sipior, J., de Vreede, G. J. (2007). Revising the IS Model Curriculum: Rethinking the Approach and the Process. Communications of the AIS, 20 (45).

Satzinger, J. W., Batra, D., Topi, H. (2007). Analysis and Design in the IS Curriculum: Taking it to the Next Level. Communications of the AIS, 20 (31).

Deichmann, J. I., Eshghi, A., Haughton, D. M., Sayek, S., Teebagy, N., Topi, H. (2006). Understanding Eurasian Convergence 1992-2000: Application of Kohonen Self-organizing Maps. Journal of Modern Applied Statistical Methods, 5 (1), 72-93. (link)

Eshghi, A., Haughton, D. M., Teebagy, N., Topi, H. (2006). Determinants of Customer Churn Behavior: The Case of the Local Telephone Service. Marketing Management Journal, 16 (2), 179-187.

Deichmann, J. I., Eshghi, A., Haughton, D. M., Masnaghetti, M., Sayek, S., Topi, H. (2006). Exploring Break-points and Interaction Effects Among Predictors of International Digital Divide. Journal of Global Information Technology Management, 9 (4), 47-71.

Topi, H., Lucas, W. T., Babaian, T. (2006). Using informal notes for sharing corporate technology know-how. European Journal of Information Systems, 15 (5), 486-499.

Babaian, T., Lucas, W. T., Topi, H. (2006). Improving ERP Usability Through User-System Collaboration. International Journal of Enterprise Information Systems, 2 (3), 10-23.

Topi, H., Valacich, J. S., Hoffer, J. A. (2005). The Effects of Task Complexity and Time Availability Limitations on Human Performance in Database Query Tasks. International Journal of Human-Computer Studies, 62 (3), 349-379.

Topi, H., Lucas, W. T. (2005). Searching the Web: Operator Assistance Required. Information Processing & Management, 41 (2), 383-403.

Topi, H., Lucas, W. T. (2005). Mix and Match: Combining Terms and Operators for Successful Web Searches. Information Processing & Management, 41 (4), 801-817.

Frydenberg, M. E., Kamis, A., Topi, H. (2005). Upgrading IT 101 with Handheld Computers. Communications of the Association for Information Systems, 16 (Sept. 2005), 494-516. (link)

Topi, H., Brown, C. V. (2005). From The Editors -- An Introduction to a Special Issue on Ubiquitous Computing. Information Systems Management, 22 (4), 5-6.

Eshghi, A., Haughton, D. M., Topi, H., Deichmann, J. I. (2005). Digital Divide and Consumption Patterns in the U.S.: An Exploratory Investigation. Marketing Management Journal, 15 (4), 108-122.

Lucas, W. T., Topi, H. (2004). Training for Web Search: Will it Get You in Shape? Journal of the American Society for Information Science and Technology, 55 (13), 1183-1198.

Topi, H. (2004). Supporting Telework: Obstacles and Solutions. Information Systems Management, 21 (3), 79-85.

Gorgone, J. T., Davis, G. B., Valacich, J. S., Topi, H., Feinstein, D. L., Longenecker Jr, H. E. (2003). IS 2002: Model curriculum and guidelines for undergraduate degree programs in information systems. Data Base, 34 (1), 1-52.

Deichmann, J. I., Eshghi, A., Haughton, D. M., Sayek, S., Teebagy, N., Topi, H. (2003). Geography Matters: Kohonen Classification of Determinants of Foreign Direct Investment in Transition Economies. Journal of Business Strategies, 20 (1), 23-44.

Deichmann, J. I., Eshghi, A., Haughton, D. M., Sayek, S., Teebagy, N., Topi, H. (2003). Foreign Direct Investment in the Eurasian Transition States. Eastern European Economics, 41 (1), 5-34.

Haughton, D. M., Deichmann, J. I., Eshghi, A., Sayek, S., Teebagy, N., Topi, H. (2003). A review of software packages for data mining. American Statistician, 57 (4), 290-309.

Topi, H., Ramesh, V. (2002). Human Factors Research on Data Modeling: A Review of Prior Research, An Extended Framework and Future Research Directions. Journal of Database Management, 13 (2), 3-19.

Lucas, W. T., Topi, H. (2002). Form and Function: The Impact of Query Formation on Web Search Results. Journal of the American Society for Information Science and Technology, 53 (2), 95-108.

Deichmann, J. I., Eshghi, A., Haughton, D. M., Sayek, S., Teebagy, N., Topi, H. (2002). Application of Multiple Adaptive Regression Splines (MARS) in Direct Response Modeling. Journal of Interactive Marketing, 16 (4), 15-27.

Topi, H., Valacich, J. S., Rao, M. T. (2002). The Effects of Personality and Media Differences on the Performance of Dyads Addressing a Cognitive Conflict Task. Small Group Research, 33 (6).

Kuittinen, M., Sutinen, E., Topi, H., Turpeinen, M. (2001). Learning by Experience. Networks in Learning Organizations. Informatica, 25 (2), 159-164.

Books
Hoffer, J. A, Topi, H, Ramesh, V. (2013). Essentials of Database Management (1st ed.). Upper Saddle River, NJ: Prentice Hall.

Hoffer, J. A, Ramesh, V, Topi, H. (2012). Modern Database Management (11 ed.). Upper Saddle River, NJ: Prentice-Hall.

Hoffer, J. A, Ramesh, V, Topi, H. (2010). Modern Database Management (10 ed.). Upper Saddle River, NJ: Prentice Hall.

Hoffer, J. A, Prescott, M, Topi, H. (2008). Modern Database Management (9th edition ed.). Upper Saddle River, NJ: Prentice Hall.

Brown, C. V, Topi, H. (2003). IS Management Handbook, 8th Edition. Boca Raton, FL: CRC Press.

Brown, C. V, Topi, H. (2000). IS Management Handbook, 7th Edition. Boca Raton, FL: CRC Press.

Edited Volumes
Topi, H, Tucker, A. B. (Ed.). Information Systems and Information Technology, Volume 2 (Computing Handbook Set).  (pp. about 1500 pages). Boca Raton, Florida: Taylor and Francis

Book Chapters
Dennis, A, Garfield, M. J, Topi, H, Valacich, J. Conducting Experimental Research In HCI: From Topic Selection To Publication. In Galletta, Dennis, Zhang, Ping (Eds.), . Armonk, NY: . M. E. Sharpe, Inc

Topi, H. The Evolving Discipline of Information Systems. In Heikki Topi and Allen B. Tucker (Eds.), Computing Handbook Set: Information Systems and Information Technology (Volume II). Boca Raton, Florida: . Taylor & Francis

Topi, H. (2013). Transforming Business Education through Disciplinary Integration: The Case of Information Systems. Shaping the Future of Business Education. Basingstoke: . Palgrave

Babaian, T, Lucas, W. T, Xu, J, Topi, H. (2010). Usability through System-User Collaboration: Deriving Design Principles for Greater ERP Usability. In Winter, Zhao, Aier (Eds.), Global Perspectives on Design Science Research, LNCS 6105 (pp. 394-409). Heidelberg: . Springer, Lecture Series in Computer Science (link)

Lucas, W. T, Babaian, T, Topi, H. (2008). Applying Collaboration Theory for Improving ERP System-User Interaction. In Angappa Gunasekaran (Eds.), Techniques and Tools for the Design and Implementation of Enterprise Information Systems (Vol. 2) (pp. 1-21). Hershey, PA: . Idea Group, Inc.

Dennis, A. R, Garfield, M. J, Topi, H, Valacich, J. S. (2006). Conducting Experimental Research in HCI: From Topic Selection to Publication. In Dennis Galletta, Ping Zhang (Eds.),  (pp. 403-423). Armonk, NY: . M.E. Sharpe

Lucas, W. T, Topi, H. (2005). Learning and Training for Search. In Amanda Spink; Charles Cole (Eds.), New Directions in Cognitive Information Retrieval (pp. 209-226). Berlin: . Springer

Topi, H, Ramesh, V. (2004). Toward an Extended Framework for Human Factors Research on Data Modeling. In Siau, Keng (Eds.), Advanced Topics in Database Research. Hershey, PA: . Idea Group Publishing

Topi, H. (2003). The Promise of Mobile Internet: Personalized Services. In Brown, C.V, Topi, H (Eds.), . Boca Raton, FL: . CRC Press

Topi, H. (2003). Supporting Telework: Obstacles and Solutions. In Brown, C.V, Topi, H (Eds.), . Boca Raton, FL: . CRC Press

Topi, H. (2000). Supporting Telework. In Brown, C.V, Topi, H (Eds.), . Boca Raton, FL: . CRC Press

Other(s)
Topi, H. Building ethics into Information Systems education. ACM Inroads, 5(1) Forthcoming

Topi, H. (2013). Why is strong K-12 CS good for IS?. ACM Inroads, 4(4), 14-15.

Topi, H. (2013). Enabling and encouraging productive student collaboration on-line. ACM Inroads, 4(3), 38-39.

Topi, H. (2013). Student competitions as highly valuable learning experiences. ACM Inroads, 4(2), 30-31.

Topi, H. (2013). Where is Big Data in Your Information Systems Curriculum? . ACM Inroads, 4(1)

Topi, H. (2012). Wealth of Information for IS Educators: Education Tracks at Key Conferences. ACM Inroads, 3(4), 12-13. (link)

Topi, H. (2012). Essential Role of Practical Projects in Information Systems Courses. ACM inroads, 3(3), 20-21.

Topi, H. (2012). Your Courses can Directly Benefit from Articles in Top IS Journals. ACM inroads, 3(2), 8-9.

Topi, H. (2012). Sharing Knowledge on IS Education. ACM inroads, 3(1), 18-19.

Topi, H. (2011). Essential practical connections between the disciplines of IS and CS. ACM Inroads, 2(4), 14-15.

Topi, H. (2011). Preparing Information Systems for global careers. ACM Inroads, 2(3), 12-13.

Topi, H. (2011). IS Education: Insights for computing education from information systems research. ACM Inroads, 2(2), 16-17.

Topi, H. (2010). Contributions to IS education from leading research journals. ACM Inroads, 1(4), 12-13.

Topi, H. (2010). IS education: building on the future of computing education summit. ACM Inroads, 1(3), 12-13.

Topi, H. (2010). Achieving excellence through collaboration. ACM Inroads, 1(2), 9-10.

Topi, H. (2010). IS 2010 is ready and available for your use!. ACM Inroads, 1(1), 16-17. Forthcoming

Topi, H. (2010). The role of IS in computing education. SIGCSE Bulletin, 41(4), 15-16.

Topi, H. (2009). Accreditation of Degree Programs in Information Systems. SIGCSE Bulletin inroads, 41(2), 70-71.

Topi, H. (2008). The role of programming in undergraduate IS programs. SIGCSE Bulletin inroads, 41(2), 15-16.

Topi, H. (2008). Role of Information Systems as a business discipline. SIGCSE Bulletin inroads, 40(2), 12-14.

Topi, H. (2007). Update on the IS model curriculum revision project. SIGCSE Bulletin inroads, 39(4)

Conference Proceedings and Presentations

Topi, H., Wright, R. T. (2013). Differentiating Information Systems and Information Technology as Fields of Study: An Evaluation of Model Curricula. Presented at the AIS's AIS SIG-ED (IAIM) 2013, Milan, Italy.

Topi, H. (2013). "Review and Revision of MSIS 2006: Status Update." Presented at the MIS Academic Leadership Conference, Bloomington, Indiana.

Topi, H. (2013). "Improving ERP Usability Through User-System Collaboration." Presented at the University of Eastern Finland's edTech Symposium, Joensuu, Finland.

Topi, H. (2012). "Specialized Master’s Programs: New Areas and Markets." Presented at the MIS Academic Leadership Conference, Temple University, Philadelphia, PA.

Topi, H., Xu, J. (2012). Developing an Instrument to Measure Enterprise System Users' Perceptions of System-User Collaboration. Presented at the Pacific-Asia Conference on Information Systems, Ho Chi Minh City, Vietnam.

Topi, H., Donnellan, B., Ramesh, V., Van Toorn, C., Wright, R. T. (2011). "Providing distinctive value through masters level programs in Information Systems (panel)." Presented at the AIS SIG-ED's AIS SIG-ED IAIM International Conference for Informatics Education & Research, Shanghai, China.

Cooprider, J. G., Topi, H., Xu, J., Dias, M., Babaian, T., Lucas, W. T. (2010). A Collaboration Model for ERP User-System Interaction. Presented at the Hawaii International Conference on System Sciences (HICSS), Koloa, Kauai, Hawaii.

Topi, H., Wright, R. T., Helfert, M., Ramesh, V., Wigand, R. T. (2010). "Future of Master’s Level Education in Information Systems (panel)." Presented at the AIS's AMCIS 2010, Lima, Peru.

Babaian, T., Lucas, W. T., Xu, J., Topi, H. (2010). Usability through System-User Collaboration: Deriving Design Principles for Greater ERP Usability. Presented at the 5th International Conference on Design Science Research in Information Systems and Technology , St. Gallen, Switzerland.

Kroeze, J., Lotriet, H., Mavetera, N., Pfaff, M., Postma, D., Sewchurran, K., Topi, H. (2010). "Humanities-enriched Information Systems." Presented at the AIS's ECIS 2010, Pretoria, South Africa.

Lucas, W. T., Babaian, T., Cooprider, J. G., Topi, H., Xu, J. (2010). Applying Human-Computer Collaboration for Improving ERP Usability: Extended Abstract. Presented at the Proceedings of the 2010 International Symposium on Collaborative Technologies and Systems (CTS 2010), Lombard, IL.

Topi, H., Valacich, J., Wright, R., Kaiser, K., Sipior, J., Nunamaker, J. (2009). "IS 2009: Changing the Course for Undergraduate IS Model Curricula." Presented at the AIS's ICIS 2009, Phoenix, Arizona.

Davies, G., Cassell, L. N., Pyster, A., Caspersen, M., Topi, H. (2009). "ACM Education Board and Master's Level Programs." Presented at the SIGCSE 2009, Chattanooga, Tennessee.

McGettrick, A., McCauley, R., LeBlanc, R., Topi, H. (2009). "Report on the ACM/IEEE-CS undergraduate curricula recommendations." Presented at the ACM's SIGCSE 2009, Chattanooga, Tennessee.

Lunt, B. M., Ekstrom, J., Topi, H., LaBlanc, R. (2008). "The IT Model Curriculum: A Status Update." Presented at the ACM SIGITE 2008, Cincinnati, Ohio.

Topi, H., Valacich, J. S., Sipior, J., Wright, R. T. (2008). "Introducing a Draft Version of the Revised ACM/AIS Undergraduate IS Curriculum Recommendation." Presented at the AIS SIG-ED: IAIM 2008, Paris, France.

Topi, H., Valacich, J., Wright, R. (2008). "Undergraduate IS Curriculum Revision Process." Presented at the AIS's AMCIS 2008, Toronto, Canada.

Topi, H., Donnellan, B., Helfert, M., Johnson, R. (2008). "Creating a Global IS Curriculum." Presented at the ECIS 2008, Galway, Ireland.

Babaian, T., Lucas, W. T., Topi, H. (2007). "Using a Process Graph to Improve System-User Knowledge Sharing." Presented at the 1st ACM Symposium on Computer-Human Interaction for Management of Information Technology, Cambridge, MA.

Kamis, A., Topi, H. (2007). Network Subnetting: an Instance of Technical Problem Solving in Kolb's Experiential Learning Cycle. Presented at the 40th Hawaii International Conference on System Sciences - 2007, Hawaii.

Babaian, T., Lucas, W. T., Topi, H. (2007). "Visualizing the Process: A Graph-based Approach to Enhancing System-User Knowledge Sharing." Presented at the 9th International Conference on Enterprise Information Systems, Funchal, Portugal.

Topi, H., Sipior, J., Valacich, J. (2007). Introducing a New Way to Revise and Maintain the Undergraduate Information Systems Model Curriculum. Presented at the AIS SIG-ED: IAIM 2007, Montreal, Canada.

Jacobson, C., Kasper, G., Topi, H., Mathieu, R., Redmond, R., Sethi, V. (2007). Accrediting Undergraduate and Graduate Programs in Information Systems: Why, Why Not, and How. Presented at the AMCIS 2007, Keystone, Colorado.

Batra, D., Satzinger, J., Topi, H. (2007). Analysis and Design in the IS Curriculum: Taking it to the Next Level. Presented at the AMCIS 2007, Keystone, Colorado.

Topi, H., Valacich, J., Nunamaker, J., Sipior, J. (2007). "Undergraduate Information Systems Model Curriculum Revision: Rethinking the Approach and the Process." Presented at the AMCIS 2007, Keystone, Colorado.

Babaian, T., Lucas, W. T., Topi, H. (2007). Visualizing the process: A graph-based approach toenhancing system-user knowledge sharing. Presented at the ICEIS-2007, Portugal.

Lucas, W. T., Babaian, T., Topi, H. (2007). "Improving ERP Usability through User-System Collaboration."

Babaian, T., Lucas, W. T., Topi, H. (2007). A Data-driven Design for Deriving Usability Metrics. Presented at the International Conference on Software and Data Technologies (ICSOFT-2007), Barcelona, Spain.

Topi, H., Cassel, L. M. (2006). Using Computing Ontology Project as Foundation for Revising Information Systems Body of Knowledge. Presented at the AIS SIG-ED: IAIM 2006, Milwaukee, WI.

Babaian, T., Lucas, W. T., Topi, H. (2006). Making Memories: Applying User Input Logs to Interface Design and Evaluation. Presented at the Conference on Human Factors in Computing Systems (CHI), Montreal, Canada.

Babaian, T., Lucas, W. T., Topi, H. (2006). Improving ERP System Usability by Employing Theory Of Collaboration (Presented by Heikki Topi).

Topi, H., Shackelford, R., Cassel, L. (2005). "Structuring and Representing a Unified Body of Knowledge for Computing -- A panel discussion." Presented at the AIS SIG-ED: IAIM 2005, Las Vegas.

Topi, H., Babaian, T., Lucas, W. T. (2005). Informal Notes on Technology Use as a Mechanism for Knowledge Representation and Transfer. Presented at the The Sixth European Conference on Organizational Knowledge, Learning, and Capabilities, Boston, MA.

Topi, H., Lucas, W. T., Babaian, T. (2005). Identifying Usability Issues with an ERP Implementation. Presented at the International Conference on Enterprise Information Systems 2005, Miami, FL.

Lucas, W. T., Babaian, T., Topi, H. (2004). "Enhancing ERP Usability." Presented at the 2004 IRMA International Conference, New Orleans, LA.

Babaian, T., Lucas, W. T., Topi, H. (2004). "Collaborating to Enhance ERP Usability." Presented at the 6th International Conference on Enterprise Information Systems, Porto, Portugal.

Lucas, W. T., Topi, H., Babaian, T. (2004). "Collaborating to Improve ERP Usability."

Topi, H., Babaian, T., Lucas, W. T. (2004). "Enterprise Systems Usability."

Lucas, W. T., Topi, H., Babaian, T. (2004). "Identifying ERP Usability Issues."

Lucas, W. T., Topi, H. (2004). "Anxiously Seeking Answers: How Attitude Affects Search Performance." Presented at the IEEE International Conference on Information Technology: Coding and Computing, Las Vegas, NV.

Topi, H., Lucas, W. T., Jain, A. (2003). "All the WISER: A Web-Based Infrastructure for SearchResearch." Presented at the Annual Meeting of the Decision Sciences Institute, Washington, D.C., USA.

Lucas, W. T., Topi, H. (2003). "Need Help? The Effects of Training on Web Searches" Presented at the IEEE International Conference on Information Technology: Coding and Computing, Las Vegas, NV.

Lippert, S. K., Hunter, G., Clarke, S., Loch, K. D., Stafford, T. F., Topi, H. (2003). "Reviewing Manuscripts: Considerations for Authors and Reviewers."

Topi, H., Lucas, W. T. (2002). "Simple OR Assisted Search: A Boolean Dilemma." Presented at the 33rd Annual Meeting of the Decision Sciences Institute, San Diego, CA, USA.

Gorgone, J., Topi, H., Feinstein, D. L., Valacich, J. S., Longenecker, B., Davis, G. B. (2002). "Undergraduate Information Systems Model Curriculum Update - IS 2002." Presented at the Eight Americas Conference on Information Systems, Dallas, TX, USA.

Gorgone, J. T., Davis, G. B., Valacich, J. S., Topi, H. (2002). "Final Report on Model Curriculum and Guidelines for Undergraduate Degree Programs in Information Systems - IS 2002."

Lucas, W. T., Schiano, W. T., Topi, H. (2002). "Web search in IS research."

Kuittinen, M., Sutinen, E., Topi, H., Turpeinen, M. (2001). "Learning by Experience. Networksin Learning Organizations." Presented at the 7th International Conference of European University Information Systems, Berlin, Germany.

Topi, H., Ramesh, V. (2001). "Human Factors Research on Data Modeling: Review of PriorResearch and Suggestions for Future Directions." Presented at the Sixth CAiSE/IFIP8.1 International Workshop on Evaluation of Modeling Methods in Systems Analysis and, Interlaken, Switzerland.

Service

Department Service
Faculty advisor for IS competition teams, 2012
Committee Member for Recruitment committee, 2013 - 2013
Departmental representative at Fall Open House, 2013 - 2013
AIS student chapter faculty advisor, 2012 - 2013
Task Force Chair for Task force on Teaching Evaluation, 2012 - 2012
Departmental representative at Fall Open House, 2012 - 2012

University Service
Task Force Member for Task force preparing a Workshop on Consequences of Big Data, 2013 - Present
Committee Member for Curriculum Planning Committee, 2013 - Present
Student Organization Advisor for Faculty advisor of AIS Student Chapter, 2013 - Present
Program planning for Executive education, 2013 - 2013
Task Force Member for Research committee colloquium planning, 2013 - 2013
Task Force Member for Institutional Space Planning Task Force, 2010 - 2011
Committee Member for Promotion & Tenure Committee, 2006 - 2007

Professional Service
Reviewer, Conference Paper for European Conference on Information Systems, 2014 - Present
Executive Board Member for Teradata University Network, 2013
Editor (Associate), Journal for Communications of Association for Information Systems, 2012 - Present
Academic Advisory Board member for ABET, Inc., 2010
Representative Director (ACM) for CSAB, Inc., 2009
Committee Member for ACM Education Board, 2006 - Present
Editor (Associate), Journal for Information Systems Management, 2004 - Present
Editorial Review Board Member for Journal of Database Management, 2001 - Present
Peer Evaluator for ABET, 2013 - 2013
Committee Chair for ACM/AIS Joint Task Force assessing need for MSIS2006 review, 2012 - 2013
External Evaluator of a Doctoral Dissertation for University of Eastern Finland, 2013 - 2013
Committee Member for Teradata University Network, 2011 - 2013
Reviewer of Occupational Outlook descriptions for Bureau of Labor Statistics, 2013 - 2013
External reviewer of a promotion case for Kelley School of Business, 2013 - 2013
Reviewer, Conference Paper for HICSS-47, 2013 - 2013
Reviewer, Journal Article for European Journal of Information Systems - 2013
Editor (Associate), Conference for European Conference on Information Systems, 2013 - 2013
Conference/Workshop Track Chair for ICIS 2012, 2011 - 2012
Reviewer, Journal Article for Journal of Association of Information Systems, 2012 - 2012
Reviewer, Book for Routledge - 2012
Reviewer, Grant Proposal for National Research Foundation, South Africa, 2012 - 2012
Reviewer, Journal Article for European Journal of Information Systems, 2012 - 2012
Editor (Associate), Journal for Communications of Association for Information Systems, 2012 - 2012
Reviewer, Journal Article for Information Systems Research, 2012 - 2012
Reviewer, Journal Article for Journal of Association of Information Systems, 2012 - 2012
External Evaluator of a Doctoral Dissertation for Nelson Mandela Metropolitan University, 2011 - 2012
External Evaluator of a Licentiate Thesis for University of Jyväskylä, 2011 - 2011
Reviewer, Journal Article for Communications of Association for Information Systems, 2011 - 2011
Reviewer, Conference Paper for ICIS 2011, 2011 - 2011
Reviewer, Journal Article for Decision Support Systems, 2011 - 2011