Gary David

Gary David

  • Professor, Sociology
  • Department Chair
  • Ph.D. in Sociology, Wayne State University
  • M.A. in Sociology, Central Michigan University
  • BS in Sociology, Central Michigan University

Teaching Interests

Intercultural Communication and Intergroup Relations; Arab American Studies; Self and Society; Immigrant Entrepreneurship; Technology and Work

Research Interests

Intercultural Communication and Intergroup Relations; Arab American Studies; Ethnomethodology and Conversation Analysis; Workplace Studies; Ethnic Identity and Community; Health Information Technology

Consulting/Practice Interests

Intercultural Communication and Information Technology; Dispute Resolution and Conflict Management; Diversity Issues; Global Relationship Management; Virtual Workplace Community Development; Health Information Technology

Bio

Gary David's research focuses on the role that interpersonal interactions play in the formation of intergroup relations. He has conducted research primarily in workplace settings where intercultural/intergroup interactions take place on a regular basis. Past studies include the analysis of interactions between workers and customers in Arab-owned convenience stores in Metropolitan Detroit. Present projects include examining the nature of collaborative activity in multicultural worksites, and how co-workers build a collaborative relationship through engaging in workplace practices. Dr. David also specializes in Arab-American studies, and ethnic identity research. Recent publications and presentations include topics on Muslim American communities, Arab-owned convenience stores, images of Arabs in the West, Arab-American identity, theories of immigrant entrepreneurship, and intercultural service encounters. Finally, Dr. David is the Administrator of a on-line discussion group dedicated to Arab-American Studies.

Professional Memberships

  • Society for Applied Anthropology 2017-01-01 - Present
  • Association for Applied and Clinical Sociology 2016-01-01 - Present

    • Awards and Honors

  • Customer Experience All Star Nominee, Awards International
  • Alex Boros Award for Contributions to the Association for Applied and Clinical Sociology, Association for Applied and Clinical Sociology
  • Innovation in Teaching Award, Bentley University
  • Distinguished Service Award, Association for Healthcare Documentation Integrity
  • Best Paper Award, Global Business Development Institute Annual Conference
  • Bentley College Publication Award
  • Member of Phi Beta Delta - Honor Society for International Scholars

    • Scholarly Contributions and Creative Productions

    Journal Articles

  • David, G. C. (2023). Experience Ecosystems and Healthcare Design. The Journal of Health Design, (8) 2 555-559. (Link)
  • David, G. C. (2023). User Experience And Interaction Design: The Art Of Making Contact. The CX Lead (Link)
  • David, G. C. (2022). What's Phase 2? Crafting the Value Proposition for Applied and Clinical Sociology. Journal of Applied Social Science, (16) 2 371-381. (Forthcoming)
  • David, G. (2022). What’s Phase 2? Crafting the Value Proposition for Applied and Clinical Sociology. Journal of Applied Social Science, (16) Issue 2 (Link)
  • Popov, L., David, G. C. (2019). Designing for Social Change: Articulating the Steps in the Social Design Process. Advances in Applied Sociology, (9) 516-537.
  • Torous, J., Henson, P., David, G. C., Albright, K. (2019). Towards a practical framework for more informed decision making around health apps. The Lancet Digital Health
  • Torous, J., Wisniewski, H., Bird, B., Carpenter, E., David, G. C., Elejalde, E., Fulford, D., Guimond, S., Hays, R., Henson, P., Hoffman, L., Lin, C., Menon, M., Noel, V., Pearson, J., Peterson, R., Susheela, A., Troy, H., Vaidyam, A., Weizenbaum, E., Naslund, J., Keshavan, M. (2019). Creating A Digital Health Smartphone App and Digital Phenotyping Platform for Mental Health and Diverse Healthcare Needs: An Interdisciplinary and Collaborative Approach. Journal of Technology in Behavioral Science
  • Henson, P., David, G., Albright, K., Torous, J. (2019). Deriving a practical framework for the evaluation of health apps. The Lancet Digital Health, (1) Issue 2 (Link)
  • Torous, J., Wisniewski, H., Bird, B., Carpenter, E., David, G., Elejalde, E., Fulford, D., Guimond, S., Hays, R., Henson, P., Hoffman, L., Lim, C., Menon, M., Noel, V., Pearson, J., Peterson, R., Susheela, A., Troy, H., Vaidyam, A., Weizenbaum, E., Naslund, J., Keshavan, M. (2019). Creating a Digital Health Smartphone App and Digital Phenotyping Platform for Mental Health and Diverse Healthcare Needs: an Interdisciplinary and Collaborative Approach. Journal of Technology in Behavioral Science, (4) Issue 2 (Link)
  • David, G., Rawls, A., Trainum, J. (2018). Playing the Interrogation Game: Rapport, Coercion, and Confessions in Police Interrogations. Symbolic Interaction, (41) Issue 1 (Link)
  • Popov, L., David, G. C. (2017). Unveiling Hidden Social Design: New Roles for Sociologists. European Review of Applied Sociology, (14) (Link)
  • David, G. C., Rawls, A. W., Trainum, J. (2017). Playing the Interrogation Game: Trust, Coercion and Confession in Police Interrogation. Symbolic Interaction (Link)
  • David, G., Newell, S. (2016). Practices, processes, and systems design: Why consultants need to be "everyday ethnographers". Russian Sociological Review, (15) Issue 1 (Link)
  • Popov, L., David, G. C. (2015). The Architect as Social Engineer: The Fun Palace Case. Enquiry (Link)
  • David, G. C. (2015). Dealing with the Diagnosis. Contexts, (14) 2 22-27. (Link)
  • Diana, A., Strauss, R., David, G. C., Smith, T., Popov, L. (2015). A Discussion on the Practical Value of Sociology. Journal of Applied Social Science (Link)
  • David, G. C., Chand, D. R., Sankaranarayanan, B. (2014). Error Rates and Quality Assurance in Physician Dictation. International Journal of Healthcare Quality Assurance, (27) 2 99-110.
  • Diana, A., Strauss, R., David, G. C., Smith, T., Popov, L. (2014). A Discussion on the Practical Value of Sociology. Journal of Applied Social Science 7-Jan.
  • David, G. C., Lehecka, N. (2013). The Spirit of the Trail: Culture, Popularity and Prize Money in Ultramarathoning.. Fast Capitalism, (10) 1 (Link)
  • David, G. C., Vinkhuyzen, E. (2013). Medical Records' Dynamic Nature: If It Isn't Written Down, It Didn't Happen. And If It is Written Down, It Might Not Be What It Seems.. Journal of AHIMA, (November)
  • David, G., Vinkhuyzen, E. (2013). Medical Records' dynamic nature. Journal of the American Health Information Management Association, (84) Issue 11
  • Garcia, A. C., David, G. C., Chand, D. R. (2010). Understanding the Work of Medical Transcriptionists in the Production of Medical Records. Health Informatics Journal, (16) 2 87-100.
  • David, G. C. (2010). Understanding the work of medical transcriptionists in the production of medical records. Health Informatics Journal, (16) 2 87-100. (Link)
  • David, G. C., Garcia, A. C., Rawls, A. W., Chand, D. R. (2009). Listening To What is Said - Transcribing What is Heard:The Impact of Speech Recognition Technology (SRT) on The Practice of Medical Transcription (MT). Sociology of Health and Illness, (31) 6 924-938.
  • Newell, S. M., David, G. C. (2009). Rethink EHR Project Timelines. For the Record, (21) 2
  • Rawls, A. W., Mann, D., Garcia, A. C., David, G. C., Burton, M. (2009). Simple Enumerations: Ethnomethodology and MITRE Information Assurance Data Standards. Etnografia & Ricerca Qualitativa (Ethnography and Qualitative Research), (2) 1 77-106. (Link)
  • Newell, S. M., David, G. C., Chand, D. R. (2008). An analysis of trust among globally distributed work teams in an organizational setting. Knowledge and Process Management, (14) 3 158-168.
  • David, G. C., Jalbert, P. (2008). Undoing Degradation: The Attempted Rehumanization of Arab and Muslim Americans. Ethnographic Studies, (10) 23-47. (Link)
  • David, G., Chand, D., Newell, S., Resende-Santos, J. (2008). Integrated collaboration across distributed sites: The perils of process and the promise of practice. Journal of Information Technology, (23) Issue 1 (Link)
  • Chand, D. R., David, G. C. (2007). Multicultural Teams. Executive Executive, The Icfai University Press, (2007) March 53-55.
  • David, G. C. (2007). The Creation of Arab American: Political Activism and Ethnic (Dis)Unity. Critical Sociology, (33) 6-May 833-862.
  • Newell, S., David, G., Chand, D. (2007). An analysis of trust among globally distributed work teams in an organizational setting. Knowledge and Process Management, (14) Issue 3 (Link)
  • Rawls, A. W., David, G. C. (2006). Accountably Other: Trust, Reciprocity and Exclusion in a Context of Situated Practice. Human Studies, (28) 4 469-497.
  • Newell, S. M., David, G. C. (2006). Critically thinking about CSFs in Enterprise Systems. Business Intelligence, (6) 8 18-Jan.
  • David, G. C., Ayouby, K. (2005). Studying the Exotic Other in the Classroom: The Portrayal of Arab Americans in Educational Source Materials. Multicultural Perspectives, (7) 4 13-20.
  • Newell, S. M., Cooprider, J. G., David, G. C., Edelman, L. F., Logan, T. (2005). Analyzing Different Strategies to Enterprise System Adoption: Reengineering-led versus Quick Deployment. International Journal Enterprise Information Systems
  • David, G. C. (2005). Price Humor in Arab-Owned Convenience Stores: Using Potentially Sensitive Topics to Build Rapport. Biograf, (36)
  • Newell, S., Cooprider, J., David, G., Edelman, L., Logan, T. (2005). Analyzing Different Strategies to Enterprise System Adoption: Reengineering-Led vs. Quick-Deployment. International Journal of Enterprise Information Systems (IJEIS), (1) Issue 2 (Link)
  • Rawls, A., David, G. (2005). Accountably other: Trust, reciprocity and exclusion in a context of situated practice. Human Studies, (28) Issue 4 (Link)
  • David, G. C. (2004). Rethinking Who is an Arab American: Arab-American Studies in the New Millennium. Al Jadid: A Review and Record of Arab Culture and Arts, (9) 44
  • Otani, H., Leonard, S. D., Ashford, V., Bushroe, M., David, G. C. (1992). Age Differences in Perception of Risk. Perceptual and Motor Skills, (74) 587-594.
  • Ayouby, K. K., David, G. C. Contested Representations in the Classroom: Divergent Meanings of Arabic as a Foriegn Language Curriculum. Do Humano (Forthcoming)

    • Book Chapters

  • David, G. C. (2024). CX-PRO - Beyond the Basics: Advanced Insights for Customer Experience Professionals Data Inventories for Better Experiences. Palmetto Publishing
  • David, G. C., Trainum, J. (2019). Disbelief Repeats as Deception Tagging: Conversational Strategies for Labeling Lies in Interrogations Palgrave Handbook of Deception Research. Palgrave
  • David, G., Trainum, J. (2019). Disbelief repeats as deception tagging: Conversational strategies for labeling perceived deception in interrogation . Springer International Publishing (Link)
  • Rawls, A. W., David, G. C. (2012). Accountably Other: Trust Reciprocity and Exclusion in a Context of Situated Practice Power and Organizations. SAGE Library of Business and Management
  • David, G. C., Ayouby, K. K. (2011). The Defense Can never Rest: Tacit Prosecution of Arabs and Muslims in the Court of Public Opinion Arab and Muslim American civil Rights and Identity: A Selection of Scholarly Writings from the Decade after 9/11. Washington, DC: American Arab Anti-Discrimination Committee
  • Chand, D. R., David, G. C., Newell, S. M. (2011). Exploring Trust among Global Distributed Work Teams Globally Distributed Work: Concepts, Strategies and Models. Mumbai, Bangalore, Kolkata and New Delhi: Shroff Publishers & Distributors (In US by Arizona Business Alliance)
  • David, G., Garcia, A., Rawls, A., Chand, D. (2010). Listening to what is said - Transcribing what is Heard: The Impact of Speech Recognition Technology (SRT) on the Practice of Medical Transcription (MT) . Wiley-Blackwell (Link)
  • David, G. C. (2008). Arab Americans Encyclopedia of Race, Ethnicity and Society. Thousand Oaks, CA: Sage Publications (Link)
  • David, G. C., Chand, D. R., Newell, S. M., Resende-Santos, J. (2008). Colloboration across Distributed Sites: The perils of process and promise of practice Outsourcing Global Services Knowledge, Innovation and Social Capital. UK: Palgrave (Link)
  • David, G. C., Chand, D. R., Newell, S. M., Resende-Santos, J. (2008). Colloboration across Distributed Sites: The perils of process and promise of practice . UK: Palgrave
  • David, G. C. (2008). Deficit Model of Ethnicity Encyclopedia of Race, Ethnicity and Society. Thousand Oaks, CA: Sage Publications (Link)
  • Newell, S. M., Cooprider, J. G., David, G. C., Edelman, L. F., Logan, T. (2007). Analyzing different strategies to enterprise system adoption: Re-engineering-led vs. quick deployment . New York: IGI Publishing
  • Newell, S. M., Wagner, E., David, G. C. (2007). Clumsy Information Systems: A Critical Review of Enterprise Systems . Oxford: Butterworth-Heinemann
  • Chand, D. R., David, G. C., Kumar, S. (2007). Does Exposure to Cross-Cultural Models lead to Stereotyping or Better Management of IT Work? . India: MacMillan
  • Newell, S., Wagner, E., David, G. (2006). Clumsy Information Systems: A Critical Review of Enterprise Systems . Taylor and Francis (Link)
  • Newell, S., Wagner, E., David, G. (2006). Clumsy information systems: A critical review of enterprise systems . Elsevier (Link)
  • David, G. C. (2004). On Being Arab-American: The On-Going Development of Arab-American Community and Identity Dominant-Minority Relations in America: Linking Personal History with the Convergence in the New World. Boston, MA: Allyn and Bacon (Link)
  • David, G. C., Ayouby, K. (2002). Being Arab and Becoming Americanized: Mediated Assimilation in Metropolitan Detroit Muslim Minorities in the West. Walnut Creek, CA: Alta Mira Press
  • David, G. C. (1999). Arab American Business and Entrepreneurship Arab American Encyclopedia. Detroit, MI: U.X.L
  • David, G. C. (1999). Behind the Counter: Iraqi-Chaldean Store Ownership in Metropolitan Detroit Arab Detroit: From Margins to Mainstream. Detroit, MI: Wayne State University Press
  • David, G. C., Trainum, J. Now the Rest of the Story: The Collaborative Production of Confession Narratives in Police Interrogations The Discourse of Police Investigation. University of Chicago Press (Forthcoming)
  • David, G. C., Trainum, J. Now for the Rest of the Story: The Function of Story Prompts in Police Interviews and Interrogations The Discourse of Police Investigation. (Forthcoming)
  • Newell, S. M., David, G. C., Chand, D. R. Exploring Trust in Globally Distributed Teams . India: Icfai press (Forthcoming)
  • David, G. C., Jalbert, P. Inverser la degradation: Les tentatives de rehumanisation des Americains arabes et musulmans Medias, guerres et identites: les pratiques communicationnelles de l'appartenance politique, ethnique et religiuese. Paris, France: Archives Contemporaines (Forthcoming)
  • David, G. C. Perpetual Suspects and Permanent Others: Arab Americans and the War on Terrorism Guerras e Imigracioes. Mato Groso dul Sol, Brazil: Marco Oliveira (Forthcoming)

    • Conference Proceedings

  • Balaji, S., David, G. C., Vishwanath, K., Ranganathan, C. (2017). “Would Technology Obliterate Medical Transcription?: The Antecedents and Consequences of Technology-driven Obsolescence Perceptions on Turnover Intentions of Medical Transcriptionists” ACM SIGMIS Conference
  • Vinkhuyzen, E., David, G. C., Plurkowski, L. (2012). “Implementing EMRs: Learnings from a Video Ethnography” EPIC 2012
  • Vinkhuyzen, E., David, G. C., Plurkowski, L. (2012). “Implementing EMRs: Learning from a Video Ethnography”
  • Newell, S. M., David, G. C., Galliers, R. D. (2012). “Challenges of coordination using electronic health records: A genre analysis”
  • Sankaranarayanan, B., Chand, D. R., David, G. C. (2012). “The Value Proposition of Captive Offshore Development Centers: Exploring the Role of IT Capabilities and Antecedent Factors”
  • Chand, D. R., Sankaranarayanan, B., David, G. C. (2011). “Maturity Framework for Captive Offshore Development Center”
  • Chand, D., David, G., Galliers, R., Kumar, S. (2009). “An investigation of how culture impacts global work: Unpacking the layers of culture”
  • Zhang, M., Chand, D., David, G. (2007). “Exploring control modes in globally distributed it work”
  • Newell, S., David, G., Chand, D. (2007). “Exploring trust among globally distributed work teams”
  • Newell, S., David, G., Logan, T., Edelman, L., Cooprider, J. (2005). “Understanding the problems of Enterprise System implementations: Beyond critical success factors”

    • Digital and Electronic Media, Social Media, Blogs, Podcasts

  • David, G. 2025. "Episode 124 - Better Sales Experiences with Doug C. Brown"
  • David, G. 2025. "Movements of Kindness: Experiential Affirmation in Everyday CX Interaction"
  • David, G. 2025. "The Role of Experience Design in Preventing and Resolving Issues In Sport"
  • David, G. 2025. "Episode 114 - The Harley-Davidson Experience with Ken Schmidt"
  • David, G. 2025. "Episode 116 - Human Factors and Energy Experiences with Tucker Perkins"
  • David, G. 2025. "Episode 117 - Human Design with Diamond Drip"
  • David, G. 2025. "Episode 119 - Communicating Diverse Experiences with Teja Arboleda"
  • David, G. 2025. "Episode 120 - Participatory Artistic Experiences with Will Owen"
  • David, G. 2025. "Episode 121 - Designing Aging Experiences with Sheng-Hung Lee"
  • David, G. 2025. "Episode 122 - Co-Creating Experiences with Jaime Schwarz"
  • David, G. 2025. "Episode 125 - Healing Experiences with Tammy Cho"
  • David, G. 2025. "Episode 126 - Telling Stories for the Moment with Michael R Drew"
  • David, G. 2025. "Episode 127 - Crafting Style Experiences with Anya Cheng"
  • David, G. 2025. "Episode 128 - Recovery Experiences with Rikki West"
  • David, G. 2025. "Episode 129 - Making Meaningful Marketing with Brian Kurtz"
  • David, G. 2025. "Episode 130 - Important Conversations and Change with Chad Lefevre"
  • David, G. 2025. "Episode 131 - Inclusive Engineering with Josee Tremblay"
  • David, G. 2025. "Episode 132 - Inmate Experiences and Stories with Diane Kahn"
  • David, G. 2025. "Episode 133 - Designing Gaming Experiences with Ashley Guajardo"
  • David, G. 2025. "Episode 134 - Storytelling and Shared Experiences with Christian Lachel"
  • David, G. 2025. "Episode 135 - Maturing Customer Experiences with Andrew Carothers"
  • David, G. 2025. "Episode 136 - Designing Legal Experiences with Demetrios Karis"
  • David, G. 2025. "Episode 137 - Changing Educational Experiences with Lasada Pippen"
  • David, G. 2025. "Episode 138 - Legacy Brands and New Designs with Matt Powell"
  • David, G. 2025. "Episode 139 - Offline Dinners and Human Experiences with Howard Lewis"
  • David, G. 2025. "Episode 140 - Balanced Experience Design with Livia Bernardini"
  • David, G. 2025. "Episode 141 - Gendered Experiences in Leadership with Amy Kemp"
  • David, G. 2025. "Episode 142 - Ignorance and Creative Design with Alan Gregerman"
  • David, G. 2025. "Episode 143 - Poetic Stories and Purpose with Laura Patac"
  • David, G. 2025. "Episode 144 - Translating Military Experiences with Lee Pepper"
  • David, G. 2025. "Episode 145 - Blending Ingredients and Experiences with James Shin"
  • David, G. 2025. "Episode 146 - Sports Conflict and Equity with Josh Gordon"
  • David, G. 2025. "Episode 147 - Changing Healthcare Experiences with Kate Katz"
  • David, G. 2025. "Episode 148 - Authentic Digital Experiences with Victor Cho"
  • David, G. 2025. "Episode 149 - Blue-Collar Financial Experiences with Chad Hufford"
  • David, G. 2025. "Episode 150 - National Medal of Honor Museum Experience"
  • David, G. 2025. "Episode 151 - Mind Congruency and Leadership Design with Manny Fiteni"
  • David, G. 2025. "Episode 152 - Elevating Digital Experiences with Terry Peters"
  • David, G. 2025. "Episode 153 - Experiencing Justice and Conflict with Gary Furlong"
  • David, G. 2025. "Episode 154 - Creating Super Hero Experiences with Erika Sinner"
  • David, G. 2025. "The Power of a Simple Greeting:How Small Acts Drive Big Business Results"
  • David, G. 2025. "FinTech, Financial Literacy, and Financial Inclusion: Why Knowledge Matters in the Digital Economy"
  • David, G. 2025. "Is DEI Dead? New Report Highlights the Growth of DEI in Business!"
  • David, G. 2025. "How DEI will Change in 2025!"
  • David, G. 2025. "Employee Resource Groups are Here to Stay! How to Make Sure They Work Well in Your Organization."
  • David, G. 2025. "Ageism the Silent Killer at Work!"
  • David, G. 2025. "Colleges Dismantle DEI!!! Changes to Campus Programs and Offices in 2025"
  • David, G. 2025. "Inclusive Playground Design and Places of Belonging"
  • David, G. 2025. "What's Wrong with DEI? - Six Reasons Why DEI Programs Don't Work"
  • David, G. 2025. "DEI Ruined My Latte!!! States are Suing Corporations over their DEI Programs"
  • David, G. 2025. "Artificial Intelligence is Neutralizing Indian Accents for Call Center Workers!!"
  • David, G. 2025. "The Just-in-Time Generation: Customization of Experiences in Generation Z and Alpha"
  • David, G. 2025. "Key Skills for the Innovation Economy - The Six Cs for the Future of AI / Human Collaborations"
  • David, G. 2025. "Is Artificial Intelligence Ruining Customer Experience?"
  • David, G. 2025. "The Educational Benefits of the Pillow Fort - Life Lessons Learned from Childhood Activities"
  • David, G. 2025. "Is Your Work Making You Sick and Stressed? Psychosocial Work Environment & Doing Better by Employees"
  • David, G. 2025. "The Educational Benefits of the Pillow Fort -Life Lessons Learned from Childhood Activities"
  • David, G. 2025. "Is Your Work Making You Sick and Stressed? Psychosocial Work Environment & Doing Better by Employees"
  • 2024. "National Public Radio"
  • 2024. "CX and Culture Connection Podcast"
  • 2024. "Canadian Broadcast Company"
  • 2023. "Workforce Monitor"
  • 2023. "CyberTalk TV"
  • 2023. "Pain Points - Rare Disease Films"
  • 2023. "Question Pro CX Behind the Scenes"
  • 2023. "Scripps Media"
  • 2023. "USA Today"
  • 2023. "Experience Strategy Podcast"
  • 2023. "Imagine a Place Podcast"
  • 2022. "Delighted Customers Podcast"
  • 2022. "Raising Rare Podcast"
  • 2022. "The Health Design Podcast"
  • 2022. "The Thermostat Podcats"
  • 2022. "Agile Brand Interview"
  • 2022. "Experience Live Friday"
  • 2019. "Applied U Webinar"
  • 2019. "Experience by Design Podcast"
  • 2018. "WHRO Radio - Norfolk VA"
  • 2016. "Elevation Trail Podcast"
  • 2013. "For the Record"
  • 2008. "For the Record"
  • 2008. "New England Cable News"
  • 2006. "CIO Insight Magazine"
  • 2006. "The Boston Globe"
  • 2004. "Bahrain this Month"
  • 2000. "The Arabic Hour"
  • David, G. 2025. "Episode 115 - Designing for Community with Mack Garrison"
  • David, G. 2025. "Episode 118 - Energy Experiences and Powder Watts with Thomas Clardy"
  • David, G. 2025. "Episode 123 - Stand Out Experiences with Judy Winslow"

    • Exhibitions

  • David, G. C. (1964). “Experience by Design Substack”

    • Presentations

  • David, G. C. (1964). “Presenter” Presented at the Bentley University Graduate School Learning across Generations Virtual
  • David, G., Chan, L., Norgrove, P., Hubbard, A., Sector, D., Marshall, A. (2026). “Future-Focused: Winning Over the Next Generation of Members” Presented at the VC Innovations FinTech Festival London, UK (Link)
  • David, G. (2025). “"Creating Connected Cultures: The Human Experience Advantage in Business"” Presented at the Bentley Graduate School Power Hour Online
  • David, G. (2025). “Learning Across Ages”
  • David, G. (2025). “Plan, Pitch, Proposal” Presented at the Bentley University Social Innovation Incubator Workshoip Waltham, MA
  • David, G., Orne, J., Lehr, N., Doemer, D., Schneider, C. (2025). “Engaging Public Scholarship: Navigating the Path from Academia to Impactful Public Discourse” Presented at the Midwest Sociological Society Midwest Sociological Society Annual Meeting Chicago, IL
  • David, G. (2025). “Design Thinking: Building Empathy into the Classroom” Presented at the Bentley University HFID Graduate Students Design Thinking Workshop Bentley University
  • David, G. C., Aarons-Martin, C., Lonnqvist, K., Banino, S., Kulowiec, G., Oberlies, A. (2024). “Portrait into Practice Panel” Presented at the Nashoba Regional School District Nashoba Regional School District Pave Your Path Bolton, MA
  • David, G. C. (1964). “Identifying Gifts that Spark Innovation” Presented at the Bentley University 2024 Bentley TEDx Waltham MA
  • David, G. (2024). “Going to XI: Experience Integration and System Thinking for Better CX” Presented at the Michigan State University CX Graduate Program Customer Experience Management Global 360 Conferences
  • David, G. (2024). “Learning Across Ages” Presented at the Bentley University Graduate Advising Office Learning Across Ages Online
  • David, G. C., Gamwell, A. (2023). “Experience Design for Real People: Ethnography, Ecosystems, and Inclusion” Presented at the Society for Applied Anthropology Society for Applied Anthropology Annual Conference Cincinatti, OH
  • David, G. C., Gamwell, A., Briselli, J. (2023). “Customers in Context: Social Science for Marketers” Presented at the SXSW SXSW Conference Austin, TX
  • David, G. C. (2023). “Cognitive Warfare” Presented at the North Atlantic Treaty Organization NATO Innovation Network Conference
  • David, G. C. (2022). “Can Economic Mobility be the Fast Lane to Solving Health Inequities” Presented at the ICD Healthcare Network Healthcare Equity Innovation Conference Boston, MA
  • David, G. C. (2022). “NATO Innovation Hub panel on Critical Thinking -” Presented at the The General Tadeusz Kosciuszko Military University of Land Force Decisions in Situations of Endangerment Conference Poland
  • David, G. C. (2022). “Connecting Disconnections” Presented at the Space Telescope Science Institute Space Telescope Science Institute Leadership Series
  • David, G. C. (2022). “Social Aspects of Critical Thinking” Presented at the North Atlantic Treaty Organization NATO Professional Development Workshop Norfolk, VA
  • David, G. C. (2022). “Integrating Experiences and Systems Design” Presented at the Experience Research Society 2022 7 Experiences Summit Provo, Utah
  • David, G. C. (2022). “EX-CX Linkage and Integration: Challenges for Clients and Opportunities for InMoment” Presented at the InMoment InMoment Corporate Series
  • David, G. C. (2022). “The Linchpin Formula: Establishing the EX-CX Linkage” Presented at the InMoment InMoment Corporate Series
  • David, G. C. (2022). “Creating Inclusive Diversity and Inclusion” Presented at the StopHatredNow StopHatredNow Conference Finland
  • David, G. C. (2022). “Going to XI - Xperience Integration and Systems Design” Presented at the CX Forums CX Forums Boston Boston, MA
  • David, G. C. (2022). “Mapping Key Internal Assets” Presented at the CX Forums CX Forums Atlanta Experience Summit Workshop
  • David, G. C. (2022). “How to Boost CX Through Employee Hidden Talents” Presented at the Customer Experience Professionals Association - Boston Chapter CXPA Boston Q1 Event
  • David, G. C. (2022). “Connecting Students to the Professional World” Presented at the Society for Applied Anthroplogy Society for Applied Anthropology Annual Conference Salt Lake City, UT
  • David, G. C. (2022). “Gifts that Keep Giving: Mapping Employee Assets” Presented at the Cardinal Health Platypus Labs Innovation Series
  • David, G. C. (2021). “Twitch and Learning Experiences: Integrating Livestreaming Questions into the Classroom” Presented at the Association for Applied and Clinical Sociology Association for Applied and Clinical Annual Conference Virtual
  • David, G. C. (2021). “Conversation Analysis and Customer Experience” Presented at the Authenticx Authenticx Executive Committee Training Virtual
  • David, G. C. (2021). “Innovation Ethnography and Creativity” Presented at the Compeer Financial Compeer Financial Leadership and Innovation Series Virtual
  • David, G. C. (2021). “Translating Complexity into Integrated Experience Design” Presented at the CX Forums Connext Live Virtual
  • David, G. C. (2021). “THE 2030 CAMPUS‚ÄîHOW THE CURRENT DISRUPTION WILL AFFECT THE FUTURE”
  • David, G. C. (2021). “Innovation Ethnography” Presented at the Cardinal Health Cardinal Healthcare Professional Development Series Virtual
  • David, G. C. (2020). “How to Translate EMCA Work to Non-Academic Audiences” Presented at the EMCA Section of the ASA EMCA Section of the ASA Webinar On-line
  • David, G. C. (2020). “Strategies for Apply Sociology in Professional Work” Presented at the American Sociological Association Conference On-Line
  • David, G. C. (2020). “Higher Education is Dead; Long Live Higher Education”
  • David, G. C. (2020). “Crafting Your Sociological Brand” Presented at the AACS Annual Meeting On-line
  • David, G. C. (2020). “Inspiring Racial Equity” Presented at the Customer Experience Professionals Association Boston and Atlanta Chapter webinar Online
  • David, G. C. (2020). “"Impact of COVID-19 on Technology in Education"”
  • David, G. C. (2020). “Integrative Healthcare for Distinctive Patient Experience” Presented at the Customer Experience World Patient Experience (PX 2020) Amsterdam, The Netherlands
  • David, G. C. (2019). “Crafting Your Sociological Brand” Presented at the Association for Applied and Clinical Sociology Tigard, OR
  • David, G. C. (2019). “Creating an Employee Experience” Presented at the Association for Applied and Clinical Sociology Tigard, OR
  • David, G. C. (2019). “The Employee Experience” Presented at the CXPA and Corinium Global Intelligence Chief Customer Officers Fall & CXPA Webinar Virtual
  • David, G. C. (2019). “Inclusive Diversity and Inclusion”
  • David, G. C. (2019). “How Team Players Create and Cultivate a Culture of Success in the Workplace” Presented at the Association for Healthcare Documentation Integrity AHDI Virtual Conference Virtual Conference
  • David, G. C. (2019). “You're Almost There - Distance as a Metaphor in Police Interrogation” Presented at the American Sociological Association New York City, NY
  • David, G. C., Damm, C., Kane, M., Salerno, B. (2019). “Integrating Learning Experience Design in Higher Ed” Presented at the NorthEast Regional Computing Program NERCOMP Spring 2019 Workshops Waltham, MA
  • David, G. C. (2019). “Moving Mountains Around the World - Patient Experience” Presented at the Customer Experience Professionals Association CXPA Insights Conference Salt Lake City, UT
  • David, G. C., Patti, C., Imbert, S., Lynkins, L. (2019). “Customer Experience in Higher Education” Presented at the Customer Experience Professionals Association CXPA Roundtable Online
  • David, G. C., Gamwell, A. (2019). “Designing Integrative Experiences” Presented at the Society for Applied Anthropology Portland, OR
  • David, G. C. (2019). “Data + Context = Information: A Dialogue on the Sociology of the Obvious” Presented at the EPAM Continuum The Resonances Test Podcast Boston
  • David, G. C. (2019). “Customer Experience as Social Movements - Applying Social Movement Theory for Organizational Change” Presented at the Society for Applied Anthroplogy Portland, OR
  • Rawls, A. W., Duck, W., David, G. (2018). “Fractured reflections and Fractured Interactions: how the mutual work of both sense and self, breaks down in the context of Inequality” Presented at the American Sociological Association American Sociological Association Annual Meeting Philadelphia
  • David, G. C. (2018). “The Customer is Always Right (Unless S/he's Black)” Presented at the American Sociological Association Annual Meeting Philadelphia, PA
  • David, G. C. (2018). “Power to the Customer!: Customer Experience Programs as Social Movements for Organizational Change” Presented at the Association for Applied and Clinical Sociology Annual Conference Norfolk, VA
  • David, G. C. (2018). “The Participatory Action Research/Design Framework” Presented at the Association for Applied and Clinical Sociology Annual Meeting Norfolk, VA
  • David, G. C. (2018). “Designing Mobile Mental Health Technology through Socially-Embedded Design” Presented at the Association for Applied and Clinical Sociology Annual Meeting Norfolk, VA
  • David, G. C. (2018). “Presidential Address ‚Äì What‚Äôs Phase 2?: Crafting the Value Proposition of Sociology” Presented at the Association for Applied and Clinical Sociology Annual Meeting Norfolk, VA
  • David, G. C. (2017). “Ethnography of Work for Design Workshop” Presented at the Association for Applied and Clinical Sociology Cleveland, OH
  • David, G. C. (2017). “Workplace Studies and Everyday Ethnography” Presented at the Association for Applied and Clinical Sociology Cleveland, OH
  • David, G. C. (2017). “Sociological Practice and Professional Development: Approaches to Training and Education” Presented at the American Sociological Association Annual Meeting Montreal, QC
  • David, G. C. (2017). “Depictions of Police Interrogations in Crime Dramas” Presented at the Canadian Sociological Association Toronto, ON
  • David, G. C. (2016). “Workplace Studies and Everyday Ethnography: Sociological Insights for UX Designers.” Presented at the Association for Applied and Clinical Sociology Association for Applied and Clinical Sociology Annual Meeting Denver, CO
  • David, G. C. (2016). “Fusion in the Academy: Applied Sociology and Integrating A&S with Business Education” Presented at the American Sociological Association American Sociological Association Annual Meeting Seattle, WA
  • David, G. C. (2016). “I Know What Happened: Establishing Epistemic Stance and Status in Police Interrogations” Presented at the American Sociological Association American Sociological Association Annual Meeting Seattle, WA
  • David, G. C. (2016). “A Conversation About Careers: How Do Sociologists Make a Difference in Our World” Presented at the American Sociological Association American Sociological Association Annual Meeting Seattle, WA
  • David, G. C. (2016). “I Know What You Did: Epistemic Stance and Status in Police Interrogation” Presented at the Law and Society Annual Conference New Orleans, LA
  • David, G. C. (2015). “Playing the Interrogation Game: Trust, Coercion, and Confession in Police Interrogation” Presented at the American Sociological Association Chicago, IL
  • David, G. C. (2014). “What is in a Document? The Sociology of Diagnosis and Medical Records” Presented at the Association for Healthcare Documentation Integrity AHDI-NEMA Regional Meeting Springfield, MA
  • David, G. C., Popov, L. (2014). “Applied Ethnography and Workplace Studies” Presented at the Association for Applied and Clinical Sociology 2014 Association for Applied and Clinical Sociology Conference Pittsburgh, PA
  • David, G. C. (2014). “Interactional Elements of False Confessions and Police Interrogations” Presented at the American Sociological Association American Sociological Association Annual Meeting San Francisco, CA
  • David, G. C. (2014). “What is in a Document? The Sociology of Diagnosis and Medical Records” Presented at the Association for Healthcare Documentation Integrity MMC-AHDI Regional meeting Frankenmuth, MI
  • David, G. C. (2013). “What‚Äôs in a Document? The Organizational Dynamism of Medical Records” Presented at the California Health Information Association California Health Information Association Convention Palm Desert, CA
  • David, G. C. (2013). “Achieving 'We' in Work: The Challenge of Intracultural Communication” Presented at the HPAIR Harvard Project for Asian and International Relations Conference Cambridge, MA
  • Chand, D. R., Sankaranarayanan, B., David, G. C. (2012). “Interpersonal Relationship-Building: Another Key Success Factor in Global Software Development” Presented at the Global Business Development Institute Las Vegas, NV
  • David, G. C. (2012). “Sources and Resources for Middle Eastern American Studies” Presented at the Middle Eastern Studies Association Denver, CO
  • Vinkhuyzen, E., David, G. C., Plurkowski, L. (2012). “Implementing EMRs: Learning from a Video Ethnography” Presented at the Ethnographic Praxis in Industry Conference Savannah, GA
  • David, G. C. (2012). “The Work of Clinical Documentation Specialists” Presented at the American Sociological Association Denver, Co
  • Newell, S. M., David, G. C., Galliers, R. D. (2012). “Challenges of coordination using electronic health records: A genre analysis” Presented at the European Conference on Information Systems Barcelona
  • David, G. C. (2012). “Examining the Work of Clinical Documentation Specialists” Presented at the ACDIS Association Clinical Documentation Improvement Specialists San Diego, CA
  • Newell, S. M., David, G. C., Galliers, R. D. (2012). “Creating and Using Electronic Health Records: Problems of Interdependent Creation and Independent Use of the Checklist and Narrative Genres” Presented at the Organization, Learning and Knowledge Conference Valencia, Spain
  • Sankaranarayanan, B., Chand, D. R., David, G. C. (2012). “The Value Proposition of Captive Offshore Development Centers: Exploring the Role of IT Capabilities and Antecedent Factors” Presented at the Proceedings of the 44th Annual Hawaii International Conference on System Sciences Hawaii, USA
  • David, G. C., Sankaranarayanan, B. (2011). “A National Survey of MTs - Preliminary Results, Unique Findings, and Future Implications” Presented at the Association for Healthcare Documentation Integrity Annual Conference and Exhibition (ACE) Phoenix, AZ
  • Chand, D. R., Sankaranarayanan, B., David, G. C. (2011). “Maturity Framework for Captive Offshore Development Center” Presented at the Fifth Global Sourcing Workshop Corchevel, France
  • David, G. C. (2010). “The Making of Health Information”
  • David, G. C. (2010). “MT Intelligence: The Value of MTs in EHR Implementation and Use.” Presented at the Association for Healthcare Documentation Integrity Annual Conference and Exhibition (ACE) Austin, TX
  • David, G. C. (2010). “Hybrid Studies of Work: Continuity of Care and Medical Records” Presented at the Center for Fundamental Sociology State University Higher School of Economics Moscow, Russia
  • David, G. C. (2010). “Human Intelligence: What MTSOs Offer that EMRs Do Not” Presented at the Medical Transcription Industry Association Medical Transcription Industry Association Conference Daytona Beach, FL
  • David, G. C. (2010). “Constructing Relevance in Healthcare Documentation” Presented at the Palo Alto Research Center Ethnographies of Work Palo Alto, CA
  • David, G. C. (2010). “An Ethnography of Medical Records: Technological Impacts on Pertinent Positives and Pertinent Negatives” Presented at the Centre for the Study of Social Movements and the Institut Marcel Mauss Ethnography of Technology in the Workplace Paris, France
  • Chand, D. R., David, G. C., Galliers, R. D. (2009). “An Investigation of How Culture Impacts Global Work: Unpacking Layers of Culture” Presented at the 17th European Conference on Information Systems Verona, Italy
  • David, G. C. (2009). “Discovering Work through Ethnography: The Case of Healthcare Documentation Production”
  • David, G. C. (2009). “Early Adoption versus Smart Adoption: Integrating Technology into Healthcare Documentation Production”
  • David, G. C. (2009). “Ethnography for Engineers Bootcamp”
  • Chand, D. R., David, G. C., Kumar, S., Galliers, R. D. (2009). “An investigation of how culture impacts global work: Unpacking the layers of culture” Presented at the European Conference on Information System Verona, Italy
  • David, G. C. (2009). “Immigrant Entrepreneurship”
  • Chand, D. R., David, G. C. (2009). “Unpacking CMMI-SVC for Medical Transcription Services” Presented at the SIG-SVC Workshop; Pre-2009 ICIS Phoenix, AZ
  • David, G. C. (2009). “The Impact of Technology on Healthcare Documentation Production”
  • David, G. C. (2009). “The Value of MTs in Healthcare Documentation Production”
  • Chand, D. R., David, G. C. (2009). “Understanding the role of medical transcription in electronic medical record creation”
  • David, G. C. (2008). “Academic Perspectives on Industry Practices: Preliminary Results from the MT Project”
  • David, G. C. (2008). “Contemporary Issues in Medical Transcription” Presented at the American Sociological Association Boston, MA
  • David, G. C. (2008). “Finding the Place of Technology in Medical Transcription” Presented at the American Sociological Association Boston, MA
  • David, G. C., Chand, D. R. (2008). “Balanced Scorecared for Medical Transcription Industry Webinar”
  • David, G. C. (2008). “Crafting Vaue Proposition for Medical Transcription”
  • Chand, D. R., David, G. C., Newell, S. M. (2008). “Building Trust in Global Virtual Teams in the Workplace” Presented at the Global Information Technology Management Association Atlanta, GA
  • Chand, D. R., David, G. C., Kumar, S. (2008). “The Challenges of Integrating Indian Sites in a Unified Global Work Force” Presented at the International Conference on Business and Finance Hyderabad, India
  • Chand, D. R., David, G. C., Kumar, S. (2008). “An Empirical Examination of Time in In-sourced Teams” Presented at the International Smart-Sourcing Conference Hyderabad, India
  • David, G. C., Sethi, A., Chand, D. R., Rathore, S., Garcia, A. C. (2008). “An Exploratory Study of Challenges for Medical Transcription Outsourcing to India” Presented at the International Smart-Sourcing Conference Hyderabad, India
  • David, G. C. (2008). “Medical Transcription Research Project: A Business Owner's Perspective”
  • David, G. C. (2008). “Offshore Transcription: Myths and Realities”
  • David, G. C. (2008). “QA Best Practices in Medical Transcription Panel”
  • David, G. C. (2008). “Results from the Medical Transcription Survey Webinar”
  • David, G. C., Chand, D. R. (2007). “Interactionism at 'Work': Applying interactionisms to Virtual Workplace Community Development in Globally distributed Teams” Presented at the American Sociological Association New York, NY
  • Chand, D. R., David, G. C., Zhang, M. (2007). “Exploring Formal and Informal Controls in Global IT Work” Presented at the Americas Conference on Information Systems Keystone, Colorado
  • Chand, D. R., David, G. C. (2007). “Challenges of Measurements”
  • David, G. C. (2007). “Examining social distance and collaboration in workplace interactions”
  • Newell, S. M., David, G. C., Chand, D. R. (2007). “Exploring trust among globally distributed work teams” Presented at the HICSS Honolulu, Hawaii
  • David, G. C., Newell, S. M., Chand, D. R., Resende-Santos, J. (2007). “Collaboration across distributed sites: applying World-systems theory to globally-integrated work” Presented at the Information Systems Workshop Val d'Isere, France
  • David, G. C., Chand, D. R. (2007). “The Challenge of Measuring Performance - Webinar”
  • David, G. C., Chand, D. R., Garcia, A. C. (2007). “The Making of Medical Records: Examining he Work of Creating Healthcare Documentation”
  • Garcia, A. C., David, G. C. (2007). “Discovering the work of medical transcriptionists” Presented at the American Sociological Association American Sociological Association Annual Meetings New York City
  • Chand, D. R., David, G. C., Velu, S. (2006). “Does exposure to cross-cultural models lead to stereotyping or better management of global IT work?” Presented at the 3 rd International Conference on Intercultural Communication Competence Ahmedabad, India
  • David, G. C., Chand, D. R. (2006). “Everyday Ethnography and Collaborative Work: Developing the Virtual Workplace Community in Distributed Software Development” Presented at the American Sociological Association Montreal, Canada
  • Newell, S. M., David, G. C. (2006). “Understanding Problems in Es Implementation Projects: Critical Success Factors and Situated Learning” Presented at the AOM Atlanta
  • Chand, D. R., David, G. C., Newell, S. M. (2006). “Building the Virtual Workplace Community: Overcoming Barriers to Effective Collaboration in Global Workplace Settings”
  • David, G. C., Chand, D. R. (2006). “Everyday Ethnography and Collaborative Work: Developing the Virtual Workplace Community in Distributed Software Development”
  • Newell, S. M., David, G. C., Chand, D. R. (2006). “Exploring trust among globally distributed work teams” Presented at the Hawaii International Conference on System Sciences (HICSS) Hawaii
  • David, G. C., Chand, D. R., Kumar, S. (2006). “Making Global Work Collaborative: The Social Side of Integrating Global Work Force” Presented at the Refereed Conference Celebrating the Life and Work of Gerardine DeSanctis Duke University, Raleigh, NC
  • Newell, S. M., David, G. C., Logan, T. (2005). “Understanding the Problems of Enterprise System Implementations: Beyond Critical Success Factors” Presented at the ICEIS Miami
  • David, G. C., Newell, S. M. (2005). “Practices, Processes, and Systems Design: Reformulating ERP System Architecture”
  • David, G. C. (2004). “Intercultural communication and information technology in global teams” Presented at the 4th International Conference on Knowledge, Culture and Change in Organisations Greenwich, UK
  • David, G. C., Chand, D. R. (2004). “Cross-Cultural Interaction and Information Tecnology”
  • Cooprider, J. G., David, G. C., Edelman, L. F., Logan, T., Newell, S. M. (2004). “Exploring Successful Enterprise System Implementation”
  • David, G. C., Chand, D. R. (2004). “Globally Distributed Software Development Teams”
  • David, G. C., Chand, D. R. (2004). “Making Distributed Work Collaborative: The Social Side of Global Teams”
  • David, G. C. (2004). “The Creation of Arab American: Political Activism and Ethnic (Dis)Unity”
  • Chand, D. R., David, G. C., Moore, S. J., Vasudevan, S. (2004). “Intercultural Communication and Information Technology in Global Teams: The Challenges of Collaborative Work in Distributed Software Development” Presented at the The Fourth International Conference on Knowledge, Culture and Change in Organizations University of Greenwich, London, GB
  • David, G. C. (2003). “Forum on the Iraq Crisis. Presenter regarding sentiments in the Arab and Islamic Worlds”
  • David, G. C., Jalbert, P. (2003). “The Re-Humanization of Arab and Muslim-Americans after September 11th” Presented at the International Institute on Ethnomethodology and Conversation Analysis Manchester, UK
  • David, G. C. (2002). “Intercultural Narratives & Intergroup Attribution: The Case of Arab-Owned Liquor Stores in African-American Neighborhoods” Presented at the International Conference on Conversation Analysis Copenhagen, Denmark
  • David, G. C. (2002). “The Re-construction of Arab/Muslim Humanity in the Media June 20th”
  • David, G. C. (2002). “The Re-Humanization of Arab and Muslim-Americans after September 11th. Part of a program on "Post 9/11: Exploring the Political, Social, and Behavioral Implications”
  • David, G. C., Goodson, L. (2002). “U.S. Foreign Policy in the Middle East and the Afghanistan Crisis February 6th”
  • David, G. C. (2001). “Intercultural Communication and Intergroup Relations”
  • David, G. C. (2001). “Intercultural Communication in the Corner Store”
  • David, G. C., Hagopian, E. (2001). “Islam in America: A Community Comes Together”
  • David, G. C. (2001). “Making Intercultural Interactions 'Work': Examples from Service Encounters” Presented at the Midwest Sociological Society St. Louis, MO
  • David, G. C. (1998). “Middle Eastern Organizations of Metropolitan Detroit: Challenging Notions of Institutional Completeness” Presented at the Arab American University Graduates Annual Convention Novi, Michigan
  • David, G. C. (1998). “'Becoming American' vs. 'Becoming Americanized': Concepts of Assimilation and Acculturation in the Arab and Chaldean Communities of Detroit” Presented at the Middle Eastern Studies Association Annual Meeting Chicago, Illinois
  • David, G. C. (1996). “Qualitative Data from Quantitative Research: Turning the Tables on the Focus Group-Questionnaire Duality” Presented at the American Sociological Association Meeting New York, New York
  • David, G. C. (1996). “'They Don't Pay Taxes': The Narrative Construction of Intergroup Conflict” Presented at the Michigan Sociological Association Meeting Rochester, Michigan
  • David, G. C. (1996). “The Relationship Between Arab/Chaldean Store Owners and African-American Community Members in Detroit” Presented at the Midwest Sociological Society Meeting Chicago, Illinois
  • David, G. C. (1996). “Arab/Chaldean Store Owners and the African American Community: An Analysis of Agency” Presented at the North Central Sociological Association Meeting Cincinnati, Ohio
  • David, G. C. (1996). “Give the People What They Want: Bridging the Qualitative-Quantitative Gap Via Focus Groups” Presented at the North Central Sociological Association Meeting Cincinnati, Ohio
  • David, G. C. (1996). “Applying the Focus: Using Focus Groups in Community Research” Presented at the Sociological Practice Association Meeting Arlington, Virginia
  • David, G. C. (1996). “1996 Immigrant Entrepreneurs and Surrounding Urban Communities: A Matter of Cultural Boundaries” Presented at the SSSI Stone Symposium University of Nottingham, United Kingdom
  • David, G. C. (1995). “Interaction Dynamics of Inter-ethnic Relations: Case Study of Immigrant Entrepreneurs and the African-American Community” Presented at the Michigan Sociological Association Meeting East Lansing, Michigan
  • David, G. C. (1992). “American Society: Justice, Imperialism and Collapse” Presented at the Michigan Sociological Association Meeting Grand Rapids, Michigan
  • Mark, M., Sinclair, R., King, L., King, D., Coates, R., David, G. C. (1991). “Microjustice and Macrojustice Orientations as Individual Difference Variable: Construct Validation Studies” Presented at the American Psychological Society Meetings Washington, D.C
  • David, G. C. (1991). “Impacts of American Imperialism on the Global Community” Presented at the Michigan Sociological Association Meeting Saginaw, Michigan
  • David, G. C. (1991). “Evolution and Regression of Criminal Theory” Presented at the North Central Sociological Association Meeting Dearborn, Michigan

    • Reviews

  • David, G. C. (2015). Constructing Transnational and Transracial Identity: Adoption and Belonging in Sweden, Norway, and Denmark.
  • David, G. C. (2014). Review of "Harold Garfinkel: The Creation and Development of Ethnomethodology.".
  • David, G. C. (2014). Review of “After civil rights: racial realism in the new American workplace.”.
  • David, G. C. (2014). Review of “Texting toward Utopia: kids, writing and resistance.”.
  • David, G. C. (2013). Review of “More Studies in Ethnomethodology.”.
  • David, G. C. (2013). Reivew of "Taken for Grantedness: The Embedding of Mobile Communication into Society.".
  • David, G. C. (2012). Review of "Applied Conversation Analysis: Intervention and Change in Institutional Talk.". , (June)
  • David, G. C. (2011). Review of "Framing Muslims: Stereotyping and Representations after 9/11".
  • David, G. C. (2011). Review of "Host in the Machine: Examining the Digital in the Social.".
  • David, G. C. (2011). Review of "A Space for Hate: The White Power Movement's Adaptation into Cyberspace". (Forthcoming)
  • David, G. C. (2010). Review of "Communication Power". (In Progress)
  • David, G. C. (2010). Review of "Homeland Insecurity: The Arab American and Muslim American Experience after 9/11".
  • David, G. C. (2010). Review of "Cyberchiefs: Autonomy and Authority in Online Tribes".
  • David, G. C. (2009). Arabs in the Mirror: Images and Self-Images from Pre-Islamic to Modern Times. , (April)
  • David, G. C. (2009). Global TV: Exporting Television and Culture to the World Market. , (August)
  • David, G. C. (2009). New Tech, New Ties: How Mobile Communication is Reshaping Social Cohesion. , (March)
  • David, G. C. (2008). Displacing Place: Mobile Communication in the Twenty-first Century. , (September)
  • David, G. C. (2008). In the Land of the Ayatollahs, Tupak Shakur is King. , (August)
  • David, G. C. (2008). Managing multicultural lives: Asian American professionals and the challenge of multiple identities. , (February)
  • David, G. C. (2008). Moving cultures: mobile communication in everyday life. , (February)
  • David, G. C. (2007). Arab Americans and Political Participation. , (29) 4-Mar 185-88.
  • David, G. C. (2007). Conversation Analysis, Vols. 1-4. , (February)
  • David, G. C. (2007). Managing multicultural lives: Asian American professionals and the challenge of multiple identities. , (February)
  • David, G. C. (2007). Mobile Communication and Society: A Global Perspective. , (July)
  • David, G. C. (2007). Urban Nightmares: The Media, The Right and the Moral Panic over the City. , (April)
  • David, G. C. (2006). Dialectical Practice in Tibetan Philosophical Culture: An Ethnomethodological Inquiry into Formal Reasoning.
  • David, G. C. (2006). Racetalk: Racism Hiding in Plain Sight. , (July)
  • David, G. C. (2005). Muslims' Place in the American Public Square: Hope, Fears, and Aspirations. , (March)
  • David, G. C. (2004). California's Arab Americans.
  • David, G. C. (2004). Crossing the BLVD: strangers, neighbors, aliens in a new America. , (April)
  • David, G. C. Racial Culture. (Forthcoming)

    • Service

    Service: Department

  • Coordinator for Experience Design Department Industry Coordinator - Present
  • Department Chair for Department Chair 2010-08-01 - 2020-06-30
  • Department Senator for Faculty Senate 2006-08-01 - 2010-08-31

    • Service: Public

  • Board Member for Church of the Good Shepherd 2014-02-01 - 2016-02-28

    • Service: Professional

  • Judge for International Customer Experience Awards - Present
  • External Reviewer for Department of Experience Design and Management for Brigham Young University 2024-01-01 - 2024-11-30
  • Reviewer for Journal of Hospitality and Tourism Research 2024-03-01 - 2024-06-30
  • Conference/Workshop Organizer for Experience Research Society (EXPRESSO) 2023-03-01 - Present
  • Judge for US CX Awards 2023-01-01 - Present
  • Judge for US Customer Experience Awards 2023-08-01 - 2024-05-16
  • Executive Committee Member for Experience Research Society 2021-01-01 - Present
  • Officer, Vice President for Association for Applied and Clinical Sociology 2020-10-01 - 2021-10-31
  • Committee Member for American Sociological Association - EMCA Section 2020-08-01 - 2024-08-31
  • Vice President-Elect for Association for Applied and Clinical Sociology 2019-10-01 - 2020-10-31
  • Officer, President/Elect/Past for Association for Applied and Clinical Sociology 2016-10-01 - 2019-10-31
  • Editorial Review Board Member for Russian Sociological Review 2015-01-01 - Present
  • Editorial Review Board Member for Journal of Applied Social Science 2014-07-01 - 2022-12-31
  • Conference/Workshop Session Chair for American Sociological Association 2014-01-01 - 2014-08-31

    • Service: University

  • Judge for Founders' Day Business Simulation Event 2025-10-25 - 2025-10-25
  • Table Attendee for Assistive Technology Conference of New England - Present
  • Task Force Member for Bentley University Internship Task Force - Present
  • Committee Member for Bentley Artificial Intelligence Committee 2024-01-01 - Present
  • Program Organizer for Visiting for Norwich University Administration 2023-08-15 - 2023-08-15
  • Student Organization Advisor for Bentley Consulting Group 2019-03-01 - 2020-08-31
  • Committee Member for Bentley University Dean of A & S Search Committee 2017-10-01 - 2018-04-30
  • Committee Member for Institutional Review Board 2010-08-01 - Present
  • Task Force Member for New MBA Program Development Committee 2010-08-01 - 2011-12-31